What do you dislike about Sendy?
Hello,
I’m sharing my experience here because I’ve submitted five separate refund requests via email but have received no response from Sendy.
Sendy's website clearly states:
“If you encounter problems, we will help you. If it doesn't work out, we'll refund you.”
Unfortunately, my repeated requests have been completely ignored. Here are the details of my transaction and the timeline of my refund requests:
Purchase Date: April 23, 10:22 PM (KST)
Amount Paid: $69
Receipt Number: #1541-8678
Refund Requests:
1st request: April 24, 7:15 PM
2nd request: April 25, 9:27 AM
3rd request: April 30, 3:03 PM
4th request: May 2, 8:42 AM
5th request (Today): [Insert Today’s Date]
I have not received any acknowledgment, any updates, or my refund. This level of customer support is unacceptable, especially from a company specializing in email communications.
I am deeply disappointed and now forced to share this publicly. Please resolve this issue immediately by processing my refund as promised. Review collected by and hosted on G2.com.