--- title: Secureworks Taegis MDR Reviews meta\_title: 'Secureworks Taegis MDR Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 48 reviews by the users' company size, role or industry to find out how Secureworks Taegis MDR works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 48 scale: '5' date\_modified: '2026-08-07' parent\_category: name: System Security url: https://www.g2.com/categories/system-security --- # Secureworks Taegis MDR Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Secureworks Taegis MDR but has limited features. Are you part of the Secureworks Taegis MDR team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Secureworks® Taegis™ MDR is an industry-leading solution that harnesses the power of AI with human expertise to deliver 24/7 threat monitoring, detection, investigation, and response capabilities. By integrating security telemetry from hundreds of sources, customers can maximize their current security investments and see more, detect better, and respond faster. Delivered on top of the open Taegis XDR platform, the solution provides comprehensive coverage across the entire attack surface - endpoints, network, cloud, email, identity, OT and business applications – and customers have access to the same console as Secureworks security experts, who they are able to reach within 90 seconds through live chat. * * * Seller [Sophos](https://www.g2.com/sellers/sophos) Discussions [Secureworks Taegis MDR Community](https://www.g2.com/products/secureworks-taegis-mdr/discuss) Solution Type Best-of-Breed Overview by Lindsay Lutz Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 11 months [ View More Pricing Information ](https://www.g2.com/products/secureworks-taegis-mdr/pricing) ## Top-Rated Alternatives [ ![Arctic Wolf](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arctic Wolf") Arctic Wolf 4.7/5(280) ](https://www.g2.com/products/arctic-wolf/reviews) [ ![Huntress Managed EDR](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Huntress Managed EDR") Huntress Managed EDR 4.8/5(890) ](https://www.g2.com/products/huntress-managed-edr/reviews) [ ![CrowdStrike Falcon Endpoint Protection Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CrowdStrike Falcon Endpoint Protection Platform") CrowdStrike Falcon Endpoint Protection Platform 4.6/5(441) ](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) [ View All Alternatives ](https://www.g2.com/products/secureworks-taegis-mdr/competitors/alternatives) ## User Insights Average based on 48 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Secureworks Taegis MDR Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Splunk Enterprise ](https://www.g2.com/products/splunk-enterprise/reviews) Show More ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services") EL Verified User in Legal Services Enterprise (\> 1000 emp.) 5/18/2023 "Have Been Extremely Happy With Taegis" 5/5 What do you like best about Secureworks Taegis MDR? We found the onboarding experience to be fairly straightforward and SecureWorks helped us with a senior project manager and implementation engineer every step of the way. After onboarding, they have assigned a dedicated TAM that really knows her stuff to the account. It's really felt like a high quality service oriented approach to onboarding and maintaining the account. Review collected by and hosted on G2.com. What do you dislike about Secureworks Taegis MDR? Really solid, but if I had to say anything it's that their ingestion of various data sources isn't automatically mapped into the XDR platform. Only supported data types are automapped to alerts. The other non-supported data types are available for ad hoc searches but the XDR magic isn't necessarily applied. That said, there are a lot of high value supported data types. Review collected by and hosted on G2.com. What problems is Secureworks Taegis MDR solving and how is that benefiting you? Data Retention - One of our primary needs is to store 1 year of logs. XDR does that as an included feature. Additionally, the service itself integrates very well with Defender for Endpoint and secureworks adds a ton of value add on top of microsoft's already great offering. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Mid-Market (51-1000 emp.) 12/20/2023 "Secureworks Service" 4/5 What do you like best about Secureworks Taegis MDR? Customer Support is very good and they are very responsive and engaged. The service provides 24/7 protection as well as CTI and Threat hunting. All of which is good. Moreover, the website is clean and they follow up with you monthly to ensure success. Review collected by and hosted on G2.com. What do you dislike about Secureworks Taegis MDR? Implementation/Integration is difficult. In an enterprise, there can be many challenges to deploying the agent Review collected by and hosted on G2.com. What problems is Secureworks Taegis MDR solving and how is that benefiting you? 24/7 monitoring, CTI and threat hunting. All of which is great. It is a full SOC service Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") AC Verified User in Computer & Network Security Enterprise (\> 1000 emp.) 11/16/2023 "Very Helpful Plantform and Ease to Use" 5/5 What do you like best about Secureworks Taegis MDR? The first thing that stands out for Secureworks is the customer support and ease of use and has multiple benefits. Review collected by and hosted on G2.com. What do you dislike about Secureworks Taegis MDR? There is nothing in particularly not to like something about Secureworks. Only thing Ill mention is about having training modules for their platform Review collected by and hosted on G2.com. What problems is Secureworks Taegis MDR solving and how is that benefiting you? Helps in reducing the manual work and having it automated Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") CC Verified User in Consulting Enterprise (\> 1000 emp.) 10/24/2023 "very easy migration from POC to Prod; cleaner interface than other XDR/MDR dashboards" 4/5 What do you like best about Secureworks Taegis MDR? Engineers are top-notch and the pre-sales process was smooth Review collected by and hosted on G2.com. What do you dislike about Secureworks Taegis MDR? Marketing and partner program would benefit from more funding to assist with messaging because technical platform and support is excellent Review collected by and hosted on G2.com. What problems is Secureworks Taegis MDR solving and how is that benefiting you? integrating all threat vectors was key to the solution to gain single pane of glass Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AA Ankit A. Mid-Market (51-1000 emp.) 10/25/2023 "ManagedXDR is a mixture of SIEM and SOAR" 5/5 What do you like best about Secureworks Taegis MDR? Threat detection and comprehensive Threat detection response. Reduced Workload and it's best for user ease Review collected by and hosted on G2.com. What do you dislike about Secureworks Taegis MDR? there are no certain things to dislike in secureworks. Review collected by and hosted on G2.com. What problems is Secureworks Taegis MDR solving and how is that benefiting you? Reducing workload is the beneficial for us Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Aman V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aman V.") AV Aman V. Security Analyst Mid-Market (51-1000 emp.) 10/23/2023 "My experience" 5/5 What do you like best about Secureworks Taegis MDR? Its really good for detecting new threat in the organization and help with proper analysis. Review collected by and hosted on G2.com. What do you dislike about Secureworks Taegis MDR? Nothing for dislike in the securework xdr Review collected by and hosted on G2.com. What problems is Secureworks Taegis MDR solving and how is that benefiting you? Increase the the risk detection chances Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") CC Verified User in Computer & Network Security Small-Business (50 or fewer emp.) 10/24/2023 "Good experience" 3.5/5 What do you like best about Secureworks Taegis MDR? Efforts by there employees Good management Many features available Review collected by and hosted on G2.com. What do you dislike about Secureworks Taegis MDR? Its Delaying process in deliverables to customer services Review collected by and hosted on G2.com. What problems is Secureworks Taegis MDR solving and how is that benefiting you? Detecting anomalies in endpoints Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") AO Verified User in Oil & Energy Small-Business (50 or fewer emp.) 5/20/2023 "DSW Taegis Managed XDR" 5/5 What do you like best about Secureworks Taegis MDR? The secureworks Taegis Managed XDR does an amazing job monitoring our environment for potentially malicious traffic and alerting us. It also weeds out false positives really well. Review collected by and hosted on G2.com. What do you dislike about Secureworks Taegis MDR? The iSensors can be a bit disruptive if they go down they tend to impact the entire network. But this is a very minor inconvenience compared to the vast benefit and security that we receive. Review collected by and hosted on G2.com. What problems is Secureworks Taegis MDR solving and how is that benefiting you? Monthly threat hunts are a very undervalued part of this offering. I have been through multiple MDR vendors and most do not include this feature. Knowing that the threat hunts are automatically done for us is a great help. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") EC Verified User in Computer & Network Security Small-Business (50 or fewer emp.) 5/17/2023 "Excellent Services" 5/5 What do you like best about Secureworks Taegis MDR? We have Elite Services from 2 years and the team fulfilled every promise they made. - Very Skilled Dedicated threat hunter (creativity, scripting knowledge) - Automation and APIs - Native support of most XDR- This can deploy services in minutes - Excellent Support SLA - QuarterlySecurity Review Review collected by and hosted on G2.com. What do you dislike about Secureworks Taegis MDR? Reporting is not at its best. But I believe this will imporve Review collected by and hosted on G2.com. What problems is Secureworks Taegis MDR solving and how is that benefiting you? 24x7 Eyes on the network and security alerts. Review collected by and hosted on G2.com. Show More Response from April West of Secureworks Taegis MDR [Editedit](https://www.g2.com/survey_responses/secureworks-taegis-mdr-review-8103438/official_response/edit) Thank you for your thoughtful review! Happy to see we're delivering on the promises that we earned your business with. We appreciate you taking the time to share your experiences with Elite! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller GP Goutam P. Enterprise (\> 1000 emp.) 2/22/2023 "XDR review" 3.5/5 What do you like best about Secureworks Taegis MDR? The coverage of network devices and endpoint logs is good Review collected by and hosted on G2.com. What do you dislike about Secureworks Taegis MDR? No native support for Mac No integrations available with PAM tools, WSG tools etc No integrations available for applications such as SAP, Oracle etc Review collected by and hosted on G2.com. What problems is Secureworks Taegis MDR solving and how is that benefiting you? It helps in integrating all logs and then able to view attacks in the MITRE framework view for better detection and response. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Secureworks Taegis MDR? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Secureworks Taegis MDR ](https://www.g2.com/products/secureworks-taegis-mdr/discussions/new) GU Guest User • Last activity almost 3 years ago What is Secureworks Taegis ManagedXDR used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-secureworks-taegis-managedxdr-used-for) [ View all Discussions ](https://www.g2.com/products/secureworks-taegis-mdr/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 11 months ### Average Discount 12% [ View More Pricing Information ](https://www.g2.com/products/secureworks-taegis-mdr/pricing) Secureworks Taegis MDR Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a93bcb59d2050084ceba48d54ce4b6d0/arctic-wolf.png "Product Avatar Image") Arctic Wolf 4.7/5(280) [ Compare Now ](https://www.g2.com/compare/arctic-wolf-vs-secureworks-taegis-mdr) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_dae0031c2ae3821616be108bd707a35f/sophos-mdr.png "Product Avatar Image") Sophos MDR 4.7/5(506) [ Compare Now ](https://www.g2.com/compare/secureworks-taegis-mdr-vs-sophos-mdr) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0f305fbbc0bf633070bbf580f7cfae3a/cynet.png "Product Avatar Image") Cynet 4.7/5(259) [ Compare Now ](https://www.g2.com/compare/cynet-vs-secureworks-taegis-mdr) ##### ##### Secureworks Taegis MDR Features Platform Features 24/7 support Proactive report alerts Application control Automation Capabilities Automated remediation Automated investigation [ View More Features ](https://www.g2.com/products/secureworks-taegis-mdr/features) ##### Categories on G2 [Managed Detection and Response (MDR)](https://www.g2.com/categories/managed-detection-and-response-mdr) ##### Explore More [Trading Platforms](https://www.g2.com/glossary/trading-platforms-definition)[Which company offers the best applicant tracking system](https://www.g2.com/discussions/which-company-offers-the-best-applicant-tracking-system)[What is the top solution for managing multi-platform video ad campaigns?](https://www.g2.com/discussions/what-is-the-top-solution-for-managing-multi-platform-video-ad-campaigns) [What integrations should you look for in an intelligent content management platform such as Box?](https://www.g2.com/discussions/what-integrations-should-you-look-for-in-an-intelligent-content-management-platform-such-as-box)[Best user insights platform for mid-size businesses](https://www.g2.com/discussions/best-user-insights-platform-for-mid-size-businesses)[Pros and Cons Details](https://www.g2.com/products/secureworks-taegis-mdr/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)