--- title: Secureworks Taegis MDR Reviews meta\_title: 'Secureworks Taegis MDR Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 48 reviews by the users' company size, role or industry to find out how Secureworks Taegis MDR works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 48 scale: '5' date\_modified: '2026-08-07' parent\_category: name: System Security url: https://www.g2.com/categories/system-security --- # Secureworks Taegis MDR Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Secureworks Taegis MDR but has limited features. Are you part of the Secureworks Taegis MDR team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Secureworks® Taegis™ MDR is an industry-leading solution that harnesses the power of AI with human expertise to deliver 24/7 threat monitoring, detection, investigation, and response capabilities. By integrating security telemetry from hundreds of sources, customers can maximize their current security investments and see more, detect better, and respond faster. Delivered on top of the open Taegis XDR platform, the solution provides comprehensive coverage across the entire attack surface - endpoints, network, cloud, email, identity, OT and business applications – and customers have access to the same console as Secureworks security experts, who they are able to reach within 90 seconds through live chat. * * * Seller [Sophos](https://www.g2.com/sellers/sophos) Discussions [Secureworks Taegis MDR Community](https://www.g2.com/products/secureworks-taegis-mdr/discuss) Solution Type Best-of-Breed Overview by Lindsay Lutz Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 11 months [ View More Pricing Information ](https://www.g2.com/products/secureworks-taegis-mdr/pricing) ## Top-Rated Alternatives [ ![Arctic Wolf](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arctic Wolf") Arctic Wolf 4.7/5(280) ](https://www.g2.com/products/arctic-wolf/reviews) [ ![Huntress Managed EDR](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Huntress Managed EDR") Huntress Managed EDR 4.8/5(890) ](https://www.g2.com/products/huntress-managed-edr/reviews) [ ![CrowdStrike Falcon Endpoint Protection Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CrowdStrike Falcon Endpoint Protection Platform") CrowdStrike Falcon Endpoint Protection Platform 4.6/5(440) ](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) [ View All Alternatives ](https://www.g2.com/products/secureworks-taegis-mdr/competitors/alternatives) ## User Insights Average based on 48 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Secureworks Taegis MDR Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Splunk Enterprise ](https://www.g2.com/products/splunk-enterprise/reviews) Show More ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") AB Verified User in Banking Mid-Market (51-1000 emp.) 7/11/2024 "Secureworks customer for the last 4 years and very satisfied" 5/5 What do you like best about Secureworks Taegis MDR? Monthy touch points with secure works team to review our current status and recomendations for improving our security posture. Secure works is also very responsive. Review collected by and hosted on G2.com. What do you dislike about Secureworks Taegis MDR? Initally it was difficult to find and search for particular endpoints but that issue has been resolved. Secureworks is contanly updating and improving the portal. We also us Taegis VDR which has started to be integrated with ManagedXDR but integration could be improved. Vulerability information is shown in the ManagedXDR but you can't click on the link to be taken directly to the details. You must log into the VDR portal seperately to find the information. Review collected by and hosted on G2.com. What problems is Secureworks Taegis MDR solving and how is that benefiting you? Monitoring our enviroment 24/7 and providing additional security expertise for our enviroment. Review collected by and hosted on G2.com. Show More Response from April West of Secureworks Taegis MDR [Editedit](https://www.g2.com/survey_responses/secureworks-taegis-mdr-review-9883310/official_response/edit) Thanks for the glowing review! You've left a few little nuggets for me to share with the product team to make things even better-- appreciate it!! Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services") EL Verified User in Legal Services Mid-Market (51-1000 emp.) 7/16/2024 "A great security blanket that is comforting and seamless" 5/5 What do you like best about Secureworks Taegis MDR? The platform is very intuitive and easy to use. The support we have received from the team has been excellent and the project implementation was smooth and efficient. My internal team feel that they have an extension of their capabilities and use their knowledge via the portal regularly. Review collected by and hosted on G2.com. What do you dislike about Secureworks Taegis MDR? There are no issues with the platform that we have encountered Review collected by and hosted on G2.com. What problems is Secureworks Taegis MDR solving and how is that benefiting you? Keeping us secure 24/7 without having to add more people into our existing team. Review collected by and hosted on G2.com. Show More Response from April West of Secureworks Taegis MDR [Editedit](https://www.g2.com/survey_responses/secureworks-taegis-mdr-review-9896379/official_response/edit) WOW! What is better than a seamless security blanket? Glad we've got you and your team covered 😉 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") EC Verified User in Computer & Network Security Mid-Market (51-1000 emp.) 7/10/2024 "Great Service" 5/5 What do you like best about Secureworks Taegis MDR? This is a great service that gives me the peace of mind that security experts are always watching for that intrusion. I enjoy the quarterly reviews with their security team and the regular threat hunts they do. Review collected by and hosted on G2.com. What do you dislike about Secureworks Taegis MDR? It is not an inexpensive service, it would be nice if it were more cost effective. Review collected by and hosted on G2.com. What problems is Secureworks Taegis MDR solving and how is that benefiting you? It gives us the peace of mind that the SOC is always monitoring. Review collected by and hosted on G2.com. Show More Response from April West of Secureworks Taegis MDR [Editedit](https://www.g2.com/survey_responses/secureworks-taegis-mdr-review-9879653/official_response/edit) Thank you so much for your review! We can't put a price tag on peace of mind 😎 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Matthew A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew A.") MA Matthew A. Head of IT / IT Manager Mid-Market (51-1000 emp.) 7/19/2024 "Excellent product and service" 4.5/5 What do you like best about Secureworks Taegis MDR? The team behind the service have been excellent. The chat feature within the XDR platform is easily accessible, the team are knowledgble, willing to help and the response is time is fantastic. Review collected by and hosted on G2.com. What do you dislike about Secureworks Taegis MDR? Ensuring the all devices are logging correctly to the platform can be an initial challenge. Review collected by and hosted on G2.com. What problems is Secureworks Taegis MDR solving and how is that benefiting you? Providing critical visibility over security alerts and providing 24/7 monitoring recommendations Review collected by and hosted on G2.com. Show More Response from April West of Secureworks Taegis MDR [Editedit](https://www.g2.com/survey_responses/secureworks-taegis-mdr-review-9905492/official_response/edit) Matthew, appreciate you taking the time to review! Glad to hear your service has been excellent! Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Management Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Management Consulting") EM Verified User in Management Consulting Enterprise (\> 1000 emp.) 7/23/2024 "Trusted cybersecurity services" 5/5 What do you like best about Secureworks Taegis MDR? It is dependable and accurate. Always available ready to assist, their portal provides insightful information. Review collected by and hosted on G2.com. What do you dislike about Secureworks Taegis MDR? We are happy with the services provided. Review collected by and hosted on G2.com. What problems is Secureworks Taegis MDR solving and how is that benefiting you? It provides immediate visibility of any threats to our systems. Review collected by and hosted on G2.com. Show More Response from April West of Secureworks Taegis MDR [Editedit](https://www.g2.com/survey_responses/secureworks-taegis-mdr-review-9916776/official_response/edit) Thank you! We aim to be the quiet, reliable support running in the background but are armed and ready when the critical alarms sound. 💪🏼 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Ivan Ernesto A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ivan Ernesto A.") IA Ivan Ernesto A. IT Security Support Coordinator Enterprise (\> 1000 emp.) 7/8/2024 "Excellent Monitoring Tool" 5/5 What do you like best about Secureworks Taegis MDR? The design of the platform is extremely understandable and easy to use for tracking and analyzing alerts. Review collected by and hosted on G2.com. What do you dislike about Secureworks Taegis MDR? So far, I haven't found any disadvantages on the platform. Review collected by and hosted on G2.com. What problems is Secureworks Taegis MDR solving and how is that benefiting you? Vulnerabilities and threats that attack our information assets. Review collected by and hosted on G2.com. Show More Response from April West of Secureworks Taegis MDR [Editedit](https://www.g2.com/survey_responses/secureworks-taegis-mdr-review-9870710/official_response/edit) Thank you for taking the time to review! We are glad to know that our focus on ease of use is working well for our customers! Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") AM Verified User in Manufacturing Enterprise (\> 1000 emp.) 6/4/2024 "Great value with limited efforts" 4.5/5 What do you like best about Secureworks Taegis MDR? Ease of integrations. Very well documented Publicly shared roadmap with the possibility to influence future product enhancements. Super simple support feature, the chat. Experts on the product or security analysts just seconds away, 24/7 Review collected by and hosted on G2.com. What do you dislike about Secureworks Taegis MDR? Haven't really found anything, but cost perhaps? It's not cheap... Review collected by and hosted on G2.com. What problems is Secureworks Taegis MDR solving and how is that benefiting you? SOC as a Service Review collected by and hosted on G2.com. Show More Response from April West of Secureworks Taegis MDR [Editedit](https://www.g2.com/survey_responses/secureworks-taegis-mdr-review-9748160/official_response/edit) Thank you so much for taking the time to share your experiences! You rock! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Electrical/Electronic Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Electrical/Electronic Manufacturing") AE Verified User in Electrical/Electronic Manufacturing Enterprise (\> 1000 emp.) 7/19/2024 "The solution is able to interface with a lot of tools and service provides the right level of alerts" 4.5/5 What do you like best about Secureworks Taegis MDR? capability to integrate with multiple tools nearly out of the box implementation Review collected by and hosted on G2.com. What do you dislike about Secureworks Taegis MDR? limited automated action capability (mainly isolation only) Review collected by and hosted on G2.com. What problems is Secureworks Taegis MDR solving and how is that benefiting you? provides global visibility and detection capability Review collected by and hosted on G2.com. Show More Response from April West of Secureworks Taegis MDR [Editedit](https://www.g2.com/survey_responses/secureworks-taegis-mdr-review-9905587/official_response/edit) Appreciate you taking the time to offer your experience! 9/11/2024 Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Mid-Market (51-1000 emp.) 12/15/2023 "Fab Service and Effective product" 5/5 What do you like best about Secureworks Taegis MDR? Security Logging correlation and aggregation Endpoint XDR Protection/Isolation Diverse integrations, Cloud, SaaS, FW vendors Easy to spot noise and differntiate from real events Easy implementation We use it on a daily basis Deep dive into logs if required Review collected by and hosted on G2.com. What do you dislike about Secureworks Taegis MDR? Sometimes support need to be spoon fed but overall still way ahead of the competition . Review collected by and hosted on G2.com. What problems is Secureworks Taegis MDR solving and how is that benefiting you? Relpaced our SIEM, gives advanced logging and response. It satisfies our monitoring and response needs for all our systems and network. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Enterprise (\> 1000 emp.) 12/18/2023 "Up and coming with plenty left in the tank" 4/5 What do you like best about Secureworks Taegis MDR? Although a slow start, SCWX have started to really uplift Taegis. An early adopter, we gave feedback that was passed back to the design team and allowed for further development. With further developments to come I believe that Taegis will hold well against its peers. Review collected by and hosted on G2.com. What do you dislike about Secureworks Taegis MDR? Initially slow to turn around onboarding issues but this has now been resolved. Review collected by and hosted on G2.com. What problems is Secureworks Taegis MDR solving and how is that benefiting you? Although not placed as a SIEM Product, we're utilisting the "Single Pane of Glass" functionality. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Secureworks Taegis MDR? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Secureworks Taegis MDR ](https://www.g2.com/products/secureworks-taegis-mdr/discussions/new) GU Guest User • Last activity almost 3 years ago What is Secureworks Taegis ManagedXDR used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-secureworks-taegis-managedxdr-used-for) [ View all Discussions ](https://www.g2.com/products/secureworks-taegis-mdr/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 11 months ### Average Discount 12% [ View More Pricing Information ](https://www.g2.com/products/secureworks-taegis-mdr/pricing) Secureworks Taegis MDR Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a93bcb59d2050084ceba48d54ce4b6d0/arctic-wolf.png "Product Avatar Image") Arctic Wolf 4.7/5(280) [ Compare Now ](https://www.g2.com/compare/arctic-wolf-vs-secureworks-taegis-mdr) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_dae0031c2ae3821616be108bd707a35f/sophos-mdr.png "Product Avatar Image") Sophos MDR 4.7/5(506) [ Compare Now ](https://www.g2.com/compare/secureworks-taegis-mdr-vs-sophos-mdr) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0f305fbbc0bf633070bbf580f7cfae3a/cynet.png "Product Avatar Image") Cynet 4.7/5(259) [ Compare Now ](https://www.g2.com/compare/cynet-vs-secureworks-taegis-mdr) ##### ##### Secureworks Taegis MDR Features Platform Features 24/7 support Proactive report alerts Application control Automation Capabilities Automated remediation Automated investigation [ View More Features ](https://www.g2.com/products/secureworks-taegis-mdr/features) ##### Categories on G2 [Managed Detection and Response (MDR)](https://www.g2.com/categories/managed-detection-and-response-mdr) ##### Explore More [Trading Platforms](https://www.g2.com/glossary/trading-platforms-definition)[Which company offers the best applicant tracking system](https://www.g2.com/discussions/which-company-offers-the-best-applicant-tracking-system)[What is the top solution for managing multi-platform video ad campaigns?](https://www.g2.com/discussions/what-is-the-top-solution-for-managing-multi-platform-video-ad-campaigns) [What integrations should you look for in an intelligent content management platform such as Box?](https://www.g2.com/discussions/what-integrations-should-you-look-for-in-an-intelligent-content-management-platform-such-as-box)[Best user insights platform for mid-size businesses](https://www.g2.com/discussions/best-user-insights-platform-for-mid-size-businesses)[Pros and Cons Details](https://www.g2.com/products/secureworks-taegis-mdr/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)