--- title: SecureLink Enterprise Access Reviews meta_title: 'SecureLink Enterprise Access Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 54 reviews by the users' company size, role or industry to find out how SecureLink Enterprise Access works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 54 scale: '5' date_modified: '2026-06-15' parent_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- # SecureLink Enterprise Access Reviews **Vendor:** SecureLink **Category:** [Privileged Access Management (PAM) Software](https://www.g2.com/categories/privileged-access-management-pam) **Average Rating:** 4.3/5.0 **Total Reviews:** 54 ## About SecureLink Enterprise Access Trying to authenticate, provision, and audit a rotating population of support technicians is a challenge that often results in shared logins, security vulnerabilities, and a lack of vendor accountability. SecureLink Enterprise Access allows you to manage and control the critical access your third parties need to systems, servers, and databases via a single solution, without having to sacrifice efficiency or security. ## SecureLink Enterprise Access Reviews ### 1. Great product to Allow vendor access **Rating:** 4.5/5.0 stars **Reviewed by:** Donnie S. | Director, Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2022 **What do you like best about SecureLink Enterprise Access?** The controls we have to allow our vendors to access their servers in a protected manner helps to meet regulations while helping business react in a timely manner. **What do you dislike about SecureLink Enterprise Access?** The use of letsencrypt as the certificate authority. **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** Allowing only the users we know to be allowed to the servers/applications they should have access to. ### 2. Great tool for companies with many vendors **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2021 **What do you like best about SecureLink Enterprise Access?** I love the available resources such as the SecureLink University for training and learning, access to Technical Support, and the always available specialists that can meet anytime that week if we have questions. Everyone encountered so far has been amiable, helpful, and very kind. **What do you dislike about SecureLink Enterprise Access?** The only thing I dislike about SecureLink is the fact that the actual server s subject to so many attacks as it is on the Internet and not air-gapped. The gateway is behind firewalls but the main server seems to be under such constant assault that I fear it may one day be hacked. It is supposedly closed to certain access but it could still be at risk with any vulnerability in a protocol. Wonder if there are fixes for that. **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** It gives us a better solution for external access for the vendors which provide the tools we use. We can decide on who can access what asset and when, we can automate the creation of their accounts, and even determine the amount of access given to different users. We realized that it would be a great alternative for internal users as well. **Official Response from Chelsea Wells:** > Thank you so much for taking the time to write a review. We really appreciate your feedback and take it into consideration as our product evolves. Looking forward to a continued partnership with your company! ### 3. Really smooth deployment, easy for users to adopt. SecureLink team was very helpful. **Rating:** 4.5/5.0 stars **Reviewed by:** Robert F. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2020 **What do you like best about SecureLink Enterprise Access?** The most helpful feature is the ability to allow users to register on their own. MFA is enabled allowing more security in regards to terminated employees at other companies. The ability to watch sessions as soon as they have finished and are disconnected allows us to see exactly what work was done and how the issue was resolved. Email alerts upon connection to our resources also allows us to get up to date information on when contractors are connected to our systems. I like the fact that when a registration form comes in we are immediately notified and are able to approve the request easily either by logging into the site or via the mobile app. **What do you dislike about SecureLink Enterprise Access?** The one feature I wish SecureLink had was the ability to upload your own logo. I wish the mobile app added a little more functionality as at the moment it only allows you to approve pending requests. If it had the ability to disable access or change current access I believe it would be more helpful. **Recommendations to others considering SecureLink Enterprise Access:** I would definitely recommend SecureLink for anyone who is struggling with access to their systems by contractors. It has eliminated the need for VPN connections and has made our environment more secure. The fact that we no longer have to enable and disable AD accounts whenever a contractor leaves or comes on board to another company sold us right away. The ease of use from registration to connecting to our systems has made it easier for contractors to get connected quickly and securely. **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** The problem that was solved for us was being able to control when contractors can and cannot access our systems. Being able to approve access for a certain period of time has helped. When using a VPN for access rather than SecureLink, we would never know if an employee at another company was terminated. This left a huge hole in our security, leaving accounts active that should have been disabled. ### 4. Remote Vendor Support at its Finest **Rating:** 5.0/5.0 stars **Reviewed by:** Steve A. | App Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2020 **What do you like best about SecureLink Enterprise Access?** The best feature of SecureLink is that their platform is not overcomplicated for any IT professional at any level. Their UI is straight forward and easy to interact and administrate while all the secured complexities are integrated in the backend of the software by the SecureLink developers. That makes the SecureLink platform a dream come true for any busy IT professional who is looking to provide effective vendor support solutions to their business, but also something that will not require hours of attention taken away from your day to day. **What do you dislike about SecureLink Enterprise Access?** Honestly, SecureLink is a full package vendor support software program that is not lacking in any areas thus far in my experience with them for almost 2 years now. They are dominating their space from all areas; from tech support, customer service, sales support, and not to mention the program itself provides effective solutions for remote support. **Recommendations to others considering SecureLink Enterprise Access:** If you have multiple vendors the you manage and need to provide them a secured method of connection to your network, then you can rest assure with the high level performance and exceptional customer service that SecureLink provides. **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** I work for a huge hospital organization with a plethora of vendors. We were struggling with our own internal secluded VPN segment for support of our vendors only. This is difficult to handle and very time consuming. By using SecureLink, we now have the man hours back in i=our hand to focus on other IT business solutions focus goals. ### 5. SecureLink For Enterprise - Great for Vendor and Employee Access **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2020 **What do you like best about SecureLink Enterprise Access?** 1. The platform is very versatile. It can be used as both a staff and vendor based remote access solution. 2. The security and auditing capabilities are very strong. You can record all logins, record the RDP sessions, and be notified of all events taking place on the platform. This allows easy review by information security personnel if needed. 3. Cross platform - The solution will run on any platform that can run Java applications. 4. The platform can handle many users with a relatively small amount of server resources in either a physical or virtual environment. As you scale your users the factor with the most impact on resource allocation is how much recording of RDP sessions do you want to store and how long do you want to keep them. **What do you dislike about SecureLink Enterprise Access?** 1. In some cases it can be a challenging product to maintain when you have many (hundreds) of users on the platform. We ran into this as we were using it as a remote access solution for staff during the current Pandemic. They are making changes to their platform to accommodate this use case now though so I expect it will be made easier in the future. 2. The platform was formerly licensed in a manner where you would pay per vendor company and then you could have as many users under that company for no extra cost. This has now changed to a per user licensing model which means it is more costly to run for a significant number of users. 3. Even though it is a strength, the fact that the platform does require the use of Java and on non-Windows based systems could also be a drawback. For some companies this may cause issues or present information security concerns. **Recommendations to others considering SecureLink Enterprise Access:** Ensure that you carefully examine all of the costs associated with their new licensing model. Have a very good estimate of how your usage will be now and how it will grow to estimate these ongoing costs effectively. Also make sure your Internet bandwidth is sized correctly to handle the number of users you expect to have on the platform. **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** Secure Link has helped us reduce the need to have IT staff members sit with vendors on remote service sessions to monitor everything they are doing. Since we know the system is recording everything and we receive alerts when users login to the platform, it has reduced the burden on our staff. Secure Link also enabled our organization to rapidly transition to remote work when the pandemic hit, giving our technical team a major leg up on keeping the organization running at full capacity. ### 6. We appreciate the responsiveness of support, and how easy it is for our Vendors to use. **Rating:** 4.5/5.0 stars **Reviewed by:** Corey F. | Enterprise (> 1000 emp.) **Reviewed Date:** October 27, 2020 **What do you like best about SecureLink Enterprise Access?** We like the fact that its real simple for our vendors. We like the onboarding process SecureLink offers, and how fast their support group responds to issues. **What do you dislike about SecureLink Enterprise Access?** We do not like that it is still using Java. We also would like a GUI refresh and better API integration. **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** We no longer have to worry about onboarding new vendors. We also find great benefit with SecureLink support being available to assist with vendor connectivity issues. ### 7. SecureLink for Enterprise - remote access for vendors **Rating:** 5.0/5.0 stars **Reviewed by:** Andy C. | Applications & Security Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2020 **What do you like best about SecureLink Enterprise Access?** It is very easy to use and always works. **What do you dislike about SecureLink Enterprise Access?** There isn't anything that we don't like. **Recommendations to others considering SecureLink Enterprise Access:** If you want a one-stop shop to have all of your external vendors entering your network, SecureLink is the way to go. Its easy to set a vendor up and easy to set up the systems they need to get to. The video of the remote sessions is very valuable. **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** It makes it easy for us to set up an outside vendor to remote into our computer network. ### 8. Vendor access made easy and secure! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2020 **What do you like best about SecureLink Enterprise Access?** The Securelink solution and its ability to monitor and track our vendor's access to our network has been a game changer for our internal access request process. It has simplified the process and made it more secure and with the recent integration with our PAM solution it has become and even more secure method of accessing our network to the point where we don't even need to create individual user accounts anymore. **What do you dislike about SecureLink Enterprise Access?** I wish it had the ability to access our Cloud environment. Currently it works great accessing our internal environment, but if we want our vendors to access our cloud environment we have to provide a jump box vs a way to directly login. **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** We have solved all the issues we were having with our vendor accounts and their ability to access the network securely. ### 9. Very good alternative to VPN access. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2020 **What do you like best about SecureLink Enterprise Access?** Ease of access and security control from anywhere. **What do you dislike about SecureLink Enterprise Access?** Random IP addresses when connecting to a service. **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** Allowing vendors access in a controlled manner. ### 10. Getting rid of VPN risks with SecureLink **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.) **Reviewed Date:** June 30, 2020 **What do you like best about SecureLink Enterprise Access?** I like that I am able to remove contractor VPN accounts from my network and provide them more secure and better experience using SecureLink. I've only received positive feedback from consultants and contractors using it. I'm taking a cruise ship and making it a canoe. **What do you dislike about SecureLink Enterprise Access?** I don't dislike anything. I have received no bad reviews. **Recommendations to others considering SecureLink Enterprise Access:** Take a phased approach to implementation. Do not do all vendors at once. **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** I'm solving major risks that contractor VPN accounts present such as excessive access. Implementing and maintaining firewall rules and ACLs can become very cumbersome and SecureLink solves that problem too. I also get to see what exactly contractors are doing as well for accountability. ### 11. Great service for insight into vendor work **Rating:** 5.0/5.0 stars **Reviewed by:** Brad H. | Information Security Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** June 30, 2020 **What do you like best about SecureLink Enterprise Access?** I love that you have the ability to see logs and even video of actions performed on servers through SecureLink. **What do you dislike about SecureLink Enterprise Access?** I wish it was a bit easier for vendors to reset their passwords. **Recommendations to others considering SecureLink Enterprise Access:** I would highly recommend this product to help keep your organization secure from vendor loss **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** Without SecureLink, we would have to have multiple VPN tunnels set-up for vendors. ### 12. Was easy to move users into this system and support is fast and responsive and provide solutions. **Rating:** 5.0/5.0 stars **Reviewed by:** Bilal T. | Enterprise (> 1000 emp.) **Reviewed Date:** June 30, 2020 **What do you like best about SecureLink Enterprise Access?** Ability to control how third party access our systems and have audits of what they did. **What do you dislike about SecureLink Enterprise Access?** Some items are not available out of the box but can be configured. **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** Centralizing access of all contractors, consultants and third parties and limiting the account of access they have in our environment. Got rid of all VPN access. ### 13. Great Product hampered by confusing interface **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2020 **What do you like best about SecureLink Enterprise Access?** SecureLink has always had a place in our day to day business but since being forced to work from home, it has become indispensable. **What do you dislike about SecureLink Enterprise Access?** The user interface is quite confusing at times which makes administering it a frustrating experience. **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** It’s a post COVID world and securelink has allowed us to not miss a beat while transitioning our workforce to WFH ### 14. Hassle free and Secure Remote Access **Rating:** 4.5/5.0 stars **Reviewed by:** Vignesh S. | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2018 **What do you like best about SecureLink Enterprise Access?** It is secure and enables multiple remote session without causing any lag or disconnect of the sessions. The level of connecting to various third-party remote access is just awesome and gave full control to support the enterprise clients during my job. It has also provided the control of turning ON/OFF of the gatekeepers for the clients by ensuring controlled across to the business. It also provides the dashboard like the feature where the administrator or user can monitor the sessions in use and can take necessary actions. Securelink also enables the user irrespective of the admin to add the remote server without any issue and enables the user/admin to search the gatekeeper, host, and customer with the various search filters. And this awesome!!! **What do you dislike about SecureLink Enterprise Access?** "My Securelink" only shows the recent sessions, rather it should enable the user to save the important gatekeepers for later use. **Recommendations to others considering SecureLink Enterprise Access:** I would recommend Securelink any given day, because of it is easy implementation, administration and excellent remote access. **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** Business Problem: Providing quality product delivery in clients environment through remote sessions and Securelink has enabled this feasibility to work remotely from any geography. ### 15. Easy to connect VPN Service **Rating:** 5.0/5.0 stars **Reviewed by:** Shami S. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2018 **What do you like best about SecureLink Enterprise Access?** I love that I can log into work quickly when I am running late. On the history tab, I am able to see all of my time sessions.The auditing Securelink offers is extensive. I like that the users connect to a central server and then the gatekeeper is listening for new requests to connect. SecureLink meets the needs of our organization for Privileged Access Management. We have successfully rolled this out to all external vendors, and their access to our production environment. **What do you dislike about SecureLink Enterprise Access?** Sometimes I have issues connecting to my vpn, but issues were always resolved quickly.Sometimes the gatekeeper is not available when services are down and we have to wait for long hours to get the work done. But it happens once in a blue moon **Recommendations to others considering SecureLink Enterprise Access:** I will recommend this product as it is very easy to use. You can see all your sessions history and can connect them easily. **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** I can log into work quickly when I am running late. On the history tab, I am able to see all of my time sessions.The auditing Securelink offers is extensive. I like that the users connect to a central server and then the gatekeeper is listening for new requests to connect. ### 16. Securelink Remote Access **Rating:** 5.0/5.0 stars **Reviewed by:** Sampath B. | Enterprise (> 1000 emp.) **Reviewed Date:** April 10, 2018 **What do you like best about SecureLink Enterprise Access?** I like the connectivity that it establishes with in few seconds to a minute or two and the established connection last until the point I want to disconnect. The connection is very stable. Its easy, the GUI is very friendly and the connectivity is excellent. In my experience of 7.5 years in this organisation, I never came across any situation where an implementation was delayed or cancelled due to the secure link connectivity issues. I really feel that this is one of the best tool my organisation uses on a daily basis to resolve the end users issues. I strongly recommend this product to any upcoming startup's that has similar kind of setup where in they need to access the clients servers on a day to day basis. I feel proud to use this tool. **What do you dislike about SecureLink Enterprise Access?** Sometimes it becomes very difficult to get connected to the remote servers due to network related issues. These issues are majorly caused due to the connectivity lost on the clients end or if the servers that you are trying to connect are switched off. **Recommendations to others considering SecureLink Enterprise Access:** I would surely recommend Securelink Secure Remote access to other clients as well **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** We normally work on the clients servers remotely and we use the securelink secure remote access to access those servers and fix all the connectivity issues and other application issues. There are many benefits of using this tool, to name a few we can copy the files on the clients server and it would be a hassle free experience. ### 17. Senior CAD Consultant **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Law Enforcement | Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2018 **What do you like best about SecureLink Enterprise Access?** That I am able to access customer accounts through one VPN. Before Securelink, we used whatever VPN the client provided. This was insecure (due to multiple people needing access and the customer not always know who had left the company) and different VPN's often caused conflict on the same computer. Securelink allows me to go through the company to gain access to customer's systems. If I leave, the company cuts off my access. The customer's love it because they know exactly who is in their systems and when. **What do you dislike about SecureLink Enterprise Access?** Customers often set our initial password to expire and require a change immediately, but when using SecureLink, I can't get on the server to change the password. The customer has to set our password to not expire and many don't like that. I also hate that when I minimize a remote session within a few minutes of logging on, it disconnects me, but after a certain timeframe, I can minimize and it does not disconnect me. **Recommendations to others considering SecureLink Enterprise Access:** From a user prospective, this product greatly improved my ability to remotely support customer systems. I worked in this industry for many years prior to using this product and it has made things so much better and easier in meeting my job requirements. **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** See the What do you like Best comments ### 18. Securelink Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** April 03, 2018 **What do you like best about SecureLink Enterprise Access?** The ability to track vendors as to when they log onto a server. The vendors also cannot choose how to log in, they are assigned a user id that can be used to track on issues. You can check the connection history for a vendor and check what vendor rep is logged on at any moment. **What do you dislike about SecureLink Enterprise Access?** It would be good to be able to view what servers have been assigned to a vendor. at the moment you need to go through the connection process to view the servers. When you need to add a new vendor it would be helpful if the process can be expedited; sometimes it takes a week or more to get a vendor added. **Recommendations to others considering SecureLink Enterprise Access:** Implement if you need a secure method for vendors to access your Application Servers **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** It gives us the security of how a vendor can access a server. Unless they are part of Securelink they cannot log in. In the event of troubleshooting an application issue you can track when a vendor logged in, for how long, etc... ### 19. Very nice experience while using the securelink. **Rating:** 4.5/5.0 stars **Reviewed by:** ANKIT M. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2018 **What do you like best about SecureLink Enterprise Access?** It is very easy to Connect and its speed is also good. And we are able to connect mane connection at the same time. Overall Everything I like about the secure link. It is very secure. Easy to Track who is connected and working. **What do you dislike about SecureLink Enterprise Access?** Actually we like everything about the secure link, but there are few things which can be change like its Design and new user assistant. **Recommendations to others considering SecureLink Enterprise Access:** It is very helpful to connect Remove Desktop. **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** Easily able to connect to remote desktop for my daily work without any issue. ### 20. "Securelink Priveleged Access Management - Enterprise Classy!!!" **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2018 **What do you like best about SecureLink Enterprise Access?** ntuitive. It's been so easy to use and set up. I can set up a vendor, they get the email on how to log in with a link to the site, and they can figure out what to do, for the most part. I like the fact that they are still relatively small as an organization. I have strong communication channels with the support staff and they are extremely responsive to any questions I have. It's a well thought of product. **What do you dislike about SecureLink Enterprise Access?** ava based. Always an issue. I know they are working on this and it will be Javaless if we need it. I know that Java can cause issues across the board and I understand the need of it, but it does not make it any better when there are Java issues. Stronger integration with the Active Directory. Currently its only read-only, which is good and bad. I would love to see an App. I know they are working on this as well. **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** SecureLink meets the needs of my organization for Privileged Access Management. I have successfully rolled this out to all external vendors, and their access to our production environment. I have found that the product is very easy and intuitive to understand how to use. I'm also in the process of rolling this out to the internal employees so we can have a bit more control around the production environment. I'm currently at about 15% for the internal roll out. ### 21. Good working experience **Rating:** 4.5/5.0 stars **Reviewed by:** Bhardwaj P. | Enterprise (> 1000 emp.) **Reviewed Date:** April 26, 2018 **What do you like best about SecureLink Enterprise Access?** New version on securelink much easy than previous version Session management is to good. Can customize so many things which make it more dynamic. Auto expand most used Host. support is good and browsing compatibility is also good. Also searching capability is so good. User interface is so friendly and easy to understand. Configuration setting is plus point of this product. You can change so many things as per your convenient. **What do you dislike about SecureLink Enterprise Access?** Till now I did not feel any cons connecting with SecureLink. Will sure share if I found any cons. Thanks team. **Recommendations to others considering SecureLink Enterprise Access:** It is easy to connect. You can connect multiple account on same time. some time it's bothering to reconnect. But overall product is not bad. **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** Mainly I use it for RDP ### 22. Standardized way to connect Remote Servers **Rating:** 5.0/5.0 stars **Reviewed by:** praveen s. | Enterprise (> 1000 emp.) **Reviewed Date:** April 06, 2018 **What do you like best about SecureLink Enterprise Access?** Securelink gives the standardized way to connect to remote servers . No VPN no modem required It has ease the way of connecting to servers with the secured network. It also allows to know who is accessing the server and for how long that person accessed it It is a very secured method and I like it as the best among others **What do you dislike about SecureLink Enterprise Access?** Nothing to dislike as the securelink is the best among the others **Recommendations to others considering SecureLink Enterprise Access:** Securelink is best **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** I am able to connect to the client's system and perform the work on them easily ### 23. Best tool for Remote assistance, support and development work **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** May 14, 2018 **What do you like best about SecureLink Enterprise Access?** - Ability to access multiple clients gatekeeper and host via secured gateway for remote desktop connections - Ability to use customized screen size and easy to configure and use. - Seamless connectivity and best support available. - latest version doesn't depends on Java that's the best feature. **What do you dislike about SecureLink Enterprise Access?** - Getting frequent disconnection and slowness issues if having slow network bandwidth. - we are looking for an option for mobile app that's one limitation I currently see with this tool. - Apart from this this application is value for money. **Recommendations to others considering SecureLink Enterprise Access:** Yes, I would strongly recommend this application to the companies having remote client base and they are looking for remote desktop support and development. easy to setup and configure for multiple user base. **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** - Remote Desktop connectivity - Secured connection to multiple gatekeeper - Remotely support and resolve client problem - Multiple environments can be connected at the same time. ### 24. Secure and easy remote application **Rating:** 4.5/5.0 stars **Reviewed by:** Mac D. | Field Service Engineer, Medical Devices, Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2018 **What do you like best about SecureLink Enterprise Access?** Very secure and protective of facilities PHI. Staff is always willing to join conference calls to answer customers questions which is great! Always nice to talk with a live person. **What do you dislike about SecureLink Enterprise Access?** Sometimes the access runs a little slow. **Recommendations to others considering SecureLink Enterprise Access:** Definitely review the white papers and speak with a representative. You won't be disappointed. **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** Resolution of customer issues with software/customizations. Cuts down on overall expenses of the organization. No longer have to send FSE's onsite for something that can be handled remotely and safely. ### 25. SecureLink is awesome! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** April 03, 2018 **What do you like best about SecureLink Enterprise Access?** It is the fastest and easiest way to SSH into servers. It is super intuitive! **What do you dislike about SecureLink Enterprise Access?** It does not allow us to access the application running on servers when logged in. **Recommendations to others considering SecureLink Enterprise Access:** It is super user-friendly and helps save a ton of time. SecueLink is the best way to SSH into servers. it supports all types of platforms including Windows and Linux on which most applications are hosted. I would gladly recommend using SecureLink! **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** We routinely SSH into many servers running a wide variety of applications. The main advantage is that the learning curve is minimal and thus enables all developers to pick it up easily thereby saving valuable time. ### 26. Secure access? Securelink does the job **Rating:** 4.0/5.0 stars **Reviewed by:** Mohit S. | Senior Software Engineer Technical Lead, Enterprise (> 1000 emp.) **Reviewed Date:** March 30, 2018 **What do you like best about SecureLink Enterprise Access?** SecureLink meets the needs of our organization for Privileged Access Management. We have successfully rolled this out to all external vendors, and their access to our production environment. **What do you dislike about SecureLink Enterprise Access?** JAVA updates can sometimes break the SecureLink connection. SecureLink needs to do a better job of updating the product to work with new JAVA updates. **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** Our entire organization uses SecureLink to safely and securely access our on-premise client servers for support and implementation. ### 27. Great experience using it. Will recommend others to use this product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2018 **What do you like best about SecureLink Enterprise Access?** Can easily connect to client's remote server and use it hassle-free. - Gives flexibility to connect multiple server/host at a time. - Ease of use is the primary advantage I see for securelink. - Gives the option to connect through staging if server is down. **What do you dislike about SecureLink Enterprise Access?** Sometimes suddenly all active sessions gets disconnected. - Java dependency is important disadvantage I consider. - We often face slowness issues. - Generally requires high bandwidth to connect. - Doesn't work smoothly with other browsers as compared to IE. **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** Our entire organization uses SecureLink to safely and securely access our on-premise client servers for support and implementation. We also connect directly to client PC's for troubleshooting our product in their environment. ### 28. Very good to login to Client very quickly **Rating:** 5.0/5.0 stars **Reviewed by:** Sairam V. | Enterprise (> 1000 emp.) **Reviewed Date:** April 03, 2018 **What do you like best about SecureLink Enterprise Access?** Provides quick access to the servers.very good application to access the customer servers in a short span of time. User friendly in accessing servers and good to work on it. **What do you dislike about SecureLink Enterprise Access?** While working on client servers automatically I will be kicked out off the servers without any intimation and there will be sudden drop of connection. **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** Logging to the client servers to access their servers ### 29. Secure Link Review **Rating:** 4.5/5.0 stars **Reviewed by:** Nitish B. | Enterprise (> 1000 emp.) **Reviewed Date:** April 03, 2018 **What do you like best about SecureLink Enterprise Access?** Provide secure, realizable connection with the client server. **What do you dislike about SecureLink Enterprise Access?** most of the getting issues related to the Java which they need to fix it. **Recommendations to others considering SecureLink Enterprise Access:** Please try to fix the java issue in the future releases of secure link. **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** we are using secure link to established the secure connections on the client servers, so the benefit to use it security which secure link provide. ### 30. Very nice experience while using the securelink. **Rating:** 4.5/5.0 stars **Reviewed by:** Ankit M. | System Analyst, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** April 27, 2018 **What do you like best about SecureLink Enterprise Access?** It is very easy to Connect and its speed is also good. And we are able to connect mane connection at the same time. Overall Everything I like about the secure link. **What do you dislike about SecureLink Enterprise Access?** Actually we like everything about the secure link, but there are few things which can be change like its Design and new user assistant. **Recommendations to others considering SecureLink Enterprise Access:** Please try to minimize connection failure sometime happening. And if possible please give options to user to set their view/theme to ease of access. **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** Easily able to connect without any issue. ### 31. Works as a perfect solution for a travelling user for remote ption without conpromising security. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** April 03, 2018 **What do you like best about SecureLink Enterprise Access?** Easy of connectivity and stability once connected. Working from remote locations or when in transit this solution allows for a web based interface that does not require the need to be tethered to anyone pc or network. In-addition. **What do you dislike about SecureLink Enterprise Access?** Does not work as well in all browsers. Experience issues in firefox. **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** remote desktop login without the need to RDP to the server. Allowed for additional user to access and server and has prevented issues with lockouts. There are several security benefits at the enterprise and server administration level. Deduction in licensing issues. ### 32. Easy to connect VPN Service **Rating:** 4.5/5.0 stars **Reviewed by:** Tejal M. | Software Engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2018 **What do you like best about SecureLink Enterprise Access?** I like to log into work quickly. On the history tab, I am able to see all of my frequently used sessions. I can have multiple connection at the same time. **What do you dislike about SecureLink Enterprise Access?** Sometimes Facing issue of poor connection. Sometime automatically disconnecting without any notification. Sometime facing issue while connecting using Internet Explorer. **Recommendations to others considering SecureLink Enterprise Access:** Very Good Product for IT Firm for Secure Remote Access. **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** Easily able to connect multiple server at the same time using same connection session. ### 33. Review of SecureLink **Rating:** 4.5/5.0 stars **Reviewed by:** Neel S. | MS Associate System Analyts, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2018 **What do you like best about SecureLink Enterprise Access?** It's protects the privacy of the both users and it can be used where ever there is a internet connection. I like to use SecureLink. **What do you dislike about SecureLink Enterprise Access?** Sometime got delays in connecting when trying to provide support for the both the user and the supported users. **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** I would say Implement it if you are needed a secure method for vendors to access. ### 34. Technical Director, US CAD Consulting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** April 03, 2018 **What do you like best about SecureLink Enterprise Access?** I love that it is web based and requires no client install but still meets all the encryption and CJIS requirements. **What do you dislike about SecureLink Enterprise Access?** That in Chrome the connection manager won't launch automatically, it downloads a file and I have to then go find that file and double click it. **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** We use it to access public safety systems remotely to provide implementation and support services. We've realized a ton of benefit in not having our employees laptops altered fundamentally by 3rd party installed VPN solutions like Cisco. ### 35. Good features **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2018 **What do you like best about SecureLink Enterprise Access?** Works great for controlling access to the systems. It's very nice to have the log and recordings of activity. **What do you dislike about SecureLink Enterprise Access?** The user interface for performing administration could be refined a bit. There are a lot of obscure links for important functions, like approving someone's access. **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** Allowing system access to vendors while minimizing risk to the network. This was worked very well to isolate them to specific machines and have an audit trail of everything that they did while logged on. ### 36. Works well. **Rating:** 4.0/5.0 stars **Reviewed by:** Mark C. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2018 **What do you like best about SecureLink Enterprise Access?** The organization of the users and how easy we can enable accounts. **What do you dislike about SecureLink Enterprise Access?** How fast my account disables, Although Im not ceratin that isnt a setting on our end. **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** Vendor access. ### 37. SecureLink **Rating:** 3.5/5.0 stars **Reviewed by:** Phil C. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2018 **What do you like best about SecureLink Enterprise Access?** Decent tool for remote access to out various systems. **What do you dislike about SecureLink Enterprise Access?** Difficult to determine the vendor and users within the vendors lists. **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** Multiple vendors working within our various system that require access. ### 38. Good program but didn’t work for me. **Rating:** 1.0/5.0 stars **Reviewed by:** Joel M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2018 **What do you like best about SecureLink Enterprise Access?** Simple interface, easy to use. Appeared intuitive. **What do you dislike about SecureLink Enterprise Access?** The program did not provide an adequate link to allow the remote access to be useable. Unable to figure out a solution where this program would work for our organization. **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** Trying to contract out work that requires remote access to a secure PC. **Official Response from Sy Naqvi:** > Joel, thanks for your feedback. We rely on these candid responses to improve customer experience and to build a better product. We're disappointed to hear that you weren't able to get the program to work for you. Our customers have greatly varying levels of requirements and it's our goal to ensure that the product can be configured to meet the needs of each and every customer. We provide all SecureLink customers with a dedicated customer success manager. This resource is available to you for troubleshooting and resolving user experience issues that you can discuss with them in detail. Please send us an email at cst@securelink.com so that we can set up some time to go over each of your concerns and resolve them fully. ### 39. SecureLink is pretty easy to use once it is set up **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** April 10, 2018 **What do you like best about SecureLink Enterprise Access?** Once a vendor is set up, it is very easy to add users. **What do you dislike about SecureLink Enterprise Access?** Setting up a new vendor is complicated. There are a lot of steps. **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** SecureLink lets us have our vendors access our servers securely without one of our support staff having to monitor them the whole time. ### 40. SecureLink **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2018 **What do you like best about SecureLink Enterprise Access?** Easy access to connect to different remote servers. **What do you dislike about SecureLink Enterprise Access?** Not as user friendly as I would like it to set it up. **Recommendations to others considering SecureLink Enterprise Access:** Get rid of Java based applications. Whenever Java updates, something always breaks in SecureLink. **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** I can connect to remote servers and makes it much faster than using a customer's VPN client. ### 41. SecureLink is a solid solution that I have used for 7+ years **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** April 03, 2018 **What do you like best about SecureLink Enterprise Access?** Recorded interactions with outside support personnel and vendors. **What do you dislike about SecureLink Enterprise Access?** Would prefer some more granular controls and shared viewing platform for more intricate tasks. **Recommendations to others considering SecureLink Enterprise Access:** Jump on it, make sure you have planned out how you want to set up access group levels. **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** Ease of and documentation of external and internal systems access. ### 42. Good remote access site **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2018 **What do you like best about SecureLink Enterprise Access?** Easy to use, Allows me to connect to all of my customers from one location with one sign in. I have access from all my devices not just my work PC **What do you dislike about SecureLink Enterprise Access?** Limited remote options for a macbook pro **Recommendations to others considering SecureLink Enterprise Access:** Very usefull software **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** Access to customer servers ### 43. great tool but require few improvements **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2018 **What do you like best about SecureLink Enterprise Access?** - Easy to integrate with your existing customer base - single account to access multiple gatekeeper and host **What do you dislike about SecureLink Enterprise Access?** - frequently getting disconnected from active session - require high network bandwidth for ease of access **Recommendations to others considering SecureLink Enterprise Access:** - remove Java dependency - improve application performance so that it can be accessible in low bandwidth as well. **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** Multiple gatekeeper and host can be accessible under same application ### 44. Secure link is useful **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2018 **What do you like best about SecureLink Enterprise Access?** Its useful and functional. I like that its what we have available. **What do you dislike about SecureLink Enterprise Access?** It frequently times out connection. In comparison to something like VNC, the full screen functionality is not as workable. **Recommendations to others considering SecureLink Enterprise Access:** Use VNC **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** Working remotely. ### 45. Use securelink for remote Access **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2018 **What do you like best about SecureLink Enterprise Access?** See How SecureLink Compares with VPNs & Desktop Sharing Tools for Remote Support **What do you dislike about SecureLink Enterprise Access?** change password for every month i want to change it one time **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** fix resolution issue with login to remote server ### 46. Securelink Review **Rating:** 4.5/5.0 stars **Reviewed by:** Stephen P. | Enterprise (> 1000 emp.) **Reviewed Date:** April 05, 2018 **What do you like best about SecureLink Enterprise Access?** Able to approve access and deny access to vendors **What do you dislike about SecureLink Enterprise Access?** Sometimes requiring multiple users in large sets can be tough **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** Remote access and being able to manage outside access ### 47. Easy to use remote access **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Safety | Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2018 **What do you like best about SecureLink Enterprise Access?** Love how easy it is to find remote access sites, keeps all your recent sites organized and has fast connection speeds. **What do you dislike about SecureLink Enterprise Access?** it uses flash, so it works better on windows than on Mac for non-tech users like myself. **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** Using it to remote into all of our clients for quality accurance, great to have everything centralized. ### 48. Techexplorer **Rating:** 4.5/5.0 stars **Reviewed by:** Kousickumar V. | Enterprise (> 1000 emp.) **Reviewed Date:** April 10, 2018 **What do you like best about SecureLink Enterprise Access?** Community information, chatter , Customer details, contract information **What do you dislike about SecureLink Enterprise Access?** Console access should be faster than usual **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** Cases work orders ,work request, Change request ### 49. Perfect product. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2018 **What do you like best about SecureLink Enterprise Access?** Ease of adding vendors. Really enjoying being able to limit session time. **What do you dislike about SecureLink Enterprise Access?** So there have not been any drawbacks to mention. **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** Controlled vendor access. ### 50. Securelink Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Enterprise (> 1000 emp.) **Reviewed Date:** April 03, 2018 **What do you like best about SecureLink Enterprise Access?** Easy to install for clients, while giving us easy access **What do you dislike about SecureLink Enterprise Access?** Difficult to search for the right gatekeeer **What problems is SecureLink Enterprise Access solving and how is that benefiting you?** Connecting to clients with security ## SecureLink Enterprise Access Discussions - [What are the system requirements for the SecureLink server?](https://www.g2.com/discussions/what-are-the-system-requirements-for-the-securelink-server) - 1 comment, 1 upvote - [What are the network requirements for the SecureLink Server?](https://www.g2.com/discussions/what-are-the-network-requirements-for-the-securelink-server) - 1 comment, 1 upvote - [Can SecureLink integrate with Active Directory?](https://www.g2.com/discussions/can-securelink-integrate-with-active-directory) - 1 comment, 1 upvote - [Can multiple technicians connect to the same customer at once with SecureLink?](https://www.g2.com/discussions/can-multiple-technicians-connect-to-the-same-customer-at-once-with-securelink) - 1 comment, 1 upvote - [Can SecureLink run on VMware or Hypervisor?](https://www.g2.com/discussions/can-securelink-run-on-vmware-or-hypervisor) - 1 comment, 1 upvote - [View SecureLink Enterprise Access pricing details and edition comparison](https://www.g2.com/products/securelink-enterprise-access/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-25+09%3A14%3A36+-0500&secure%5Bsession_id%5D=808d9231-253f-4dd7-abe1-2591ead1991c&secure%5Btoken%5D=6130ce4e42aeed16178a976ae9ab295c485b35fd7c19a313de351b81ebae185c&format=llm_user) ## SecureLink Enterprise Access Features **Administration** - Policy, User, and Role Management - Approval Workflows - Automated Provisioning - Bulk Changes - Centralized Management - Self-Service Access Requests **Functionality** - Multi-Factor Authentication - Single Sign-On - BYOD support - Password Vault - Centralized management - Role-based security - Live notifications - Live session recording & playback - Hide passwords - Temporary, time-limited privilege **Monitoring** - Audit Logging - Activity Logging **Reporting** - Audit log - Reporting ## Top SecureLink Enterprise Access Alternatives - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - 4.5/5.0 (872 reviews) - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) - 4.5/5.0 (3,872 reviews) - [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) - 4.7/5.0 (386 reviews)