G2 reviewers report that BeyondTrust Privileged Remote Access excels in user satisfaction, boasting a significantly higher G2 Score compared to SecureLink Enterprise Access. Users appreciate its ability to provide tight control over privileged access without complicating the process, allowing for precise access management.
Users say that BeyondTrust's implementation process is straightforward, with many highlighting the "facility to configure appliances and deploy the product to troubleshooters." This ease of setup contributes to a smoother onboarding experience compared to SecureLink, which, while also user-friendly, does not receive the same level of praise for its implementation.
Reviewers mention that BeyondTrust offers robust security features, including an effective approval process for access and session recording capabilities. These features are particularly valued by users who need to maintain strict security protocols, setting BeyondTrust apart in terms of security management.
According to verified reviews, SecureLink Enterprise Access shines in its vendor management capabilities, with users noting that it allows for secure vendor access while meeting regulatory requirements. This feature is crucial for businesses that rely on third-party vendors, making SecureLink a strong contender in that area.
Users appreciate SecureLink's comprehensive support resources, such as SecureLink University for training and the availability of technical support specialists. This level of support is often highlighted as a key advantage, especially for organizations that may require additional assistance during implementation and ongoing use.
Reviewers highlight that while both products offer centralized management features, SecureLink's user interface is noted for being particularly straightforward and easy to navigate. This simplicity can be a significant advantage for IT professionals at any level, making SecureLink a favorable option for teams looking for ease of administration.
Pricing
Entry-Level Pricing
BeyondTrust Privileged Remote Access
No pricing available
SecureLink Enterprise Access
No pricing available
Free Trial
BeyondTrust Privileged Remote Access
Free Trial is available
SecureLink Enterprise Access
No trial information available
Ratings
Meets Requirements
9.2
46
8.4
47
Ease of Use
9.0
48
8.5
47
Ease of Setup
8.4
43
8.5
26
Ease of Admin
8.7
36
7.7
28
Quality of Support
8.5
44
8.5
42
Has the product been a good partner in doing business?
How is secure third-party remote access different than Desktop Sharing and VPN?
1 Comment
Official Response from SecureLink Enterprise Access
Virtual Private Networks (VPNs) are great for remote employees and connecting offices, but don’t mistake their suitability for vendor privileged access. VPN...Read more
Can SecureLink run on VMware or Hypervisor?
1 Comment
Official Response from SecureLink Enterprise Access
Yes. Both VMware and Hypervisor are supported and we offer the Server in two compatible formats including .OVA and ISO.Read more
Can multiple technicians connect to the same customer at once with SecureLink?
1 Comment
Official Response from SecureLink Enterprise Access
SecureLink has no limit on the number of simultaneous connections to Applications, Hosts, or Services.Read more
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