Sectigo Certificate Manager Reviews & Product Details

I really like Sectigo Certificate Manager because it saves me a lot of time with certificate renewals due to its easy UI and the email notifications that provide certificate download links in various formats. The simple UI is great because it allows users to easily navigate without going through a list of steps to complete a task. I find the auto-cert renewal feature very useful, especially since it can be easily set up with F5/servers. This feature will be particularly beneficial when the certificate lifespan is reduced next year. Review collected by and hosted on G2.com.

Support from Sectigo is a bit slow compared to other CAs I've worked with previously. Prompt support to users and some details on the required fields while creating a cert would be helpful, especially for new users. Setup was easy because we did it ourselves since we didn't get the expected support from Sectigo during the migration. Review collected by and hosted on G2.com.

What I like most about Sectigo Certificate Manager is the way it centralizes certificate management while still keeping everything easy to manage day to day. The interface feels intuitive, renewal tracking is clear and straightforward, and the automation features reduce manual effort and the risk of mistakes. It's easier to integrate and implement for activity like certificate creation, domain validation, monitoring and other features, which we use on daily basis. Review collected by and hosted on G2.com.

I don’t have any cons to mention about SCM. However, if I had to point out an area for improvement, it would be customer support—specifically, having fewer layers in between so it’s easier to reach the right person and get help faster. Review collected by and hosted on G2.com.

The website is very fast, supports SSO, and offers a wide range of customization options. The support team is efficient; on one occasion, I called in with a critical issue and received a solution almost immediately. The network agents that can manage certificate lifecycles are also a standout feature. Review collected by and hosted on G2.com.

I wish there were an option to control the session timeout. Additionally, when editing notification templates, it's not possible to test them immediately—you have to trigger an actual event to see how the notification appears, which I find inconvenient. Some alerts could also be clearer. For instance, when an agent disconnects, the message states that it disconnected long ago or was marked as inactive, even though the agent is considered offline after just seven minutes. This can easily happen due to server or network maintenance. Unfortunately, there is currently no way to adjust this timeout, and I hope Sectigo will consider adding this feature. Review collected by and hosted on G2.com.

What I like best about Sectigo Certificate Manager is how it simplifies and automates certificate management — the interface is easy to use, and having all certificates in one place with automated reminders and renewals has significantly reduced manual work and risks of expiry Review collected by and hosted on G2.com.

As of now, we are satisfied with the product Review collected by and hosted on G2.com.

1. Strong automation and lifecycle management

One of the biggest wins is SCM’s ability to automate the full certificate lifecycle — issuance, renewal, revocation, monitoring. Reviewers on G2 and Gartner highlight that the automation helps reduce the risk of expired or mis-managed certificates.

2. Centralised visibility across public & private certificates

SCM is described as CA-agnostic and capable of managing both public SSL/TLS certificates and internal/private PKI certificates in one platform.

3. Wide integrations + enterprise-scale readiness

Many users mention the breadth of integrations (cloud providers, DevOps tools, key vaults) and the platform’s readiness for large-scale use

4. Strong upward market recognition

User reviews and analyst recognition show SCM as a leader in the certificate lifecycle management domain. For example: high user-satisfaction scores, market-presence leadership on G2.

What users like:

Many users report that SCM was “easy to implement” and that onboarding was smooth. For example:

Onboarding was well-supported, making it easy to get up and running quickly.

What users like:

Because SCM covers the full certificate lifecycle (issuance, renewal, revocation, monitoring), many users say they use it regularly as part of their workflow rather than just occasionally. For example:

The intuitive dashboard and automation capabilities make managing certificates at scale much easier Review collected by and hosted on G2.com.

Documentation and visibility feedback: For example “Some configuration options in the portal could use clearer documentation"

Some users mention support/access limitations depending on contract tier: “It would be helpful if lower-tiered support contracts had established regular contacts. Review collected by and hosted on G2.com.

I really appreciate how Sectigo Certificate Manager helps with centralized certificate management to minimize operational risk. It's great that it proactively manages certificates in an organized and secured manner, which avoids the risk of certificate expiration and minimizes manual effort. It's a reliable platform for securing critical certificates. I also value the centralized visibility it provides, which reduces risk and saves time. It simplifies audits and compliance while reducing human errors. Review collected by and hosted on G2.com.

I think more customization options would be helpful, and there should be more control to reduce unnecessary emails. Review collected by and hosted on G2.com.

I have very good relationships with both the commercial and technical teams. The product’s capabilities are strong, and the roadmap is clear. There is a real commitment and willingness to work toward the same goals. Availability is solid, and the end-user experience is strong as well. As a SaaS product it is very easily implemented. Review collected by and hosted on G2.com.

Some breaking changes aren't much shared and sometimes hard to get customer support answering our questions but instead they redirect us to public and generic documentations. Review collected by and hosted on G2.com.

I like that Sectigo Certificate Manager is easy to use and offers a clear view of features. It's really good at alerting us for renewals and allows creating creation groups for different departments. I appreciate the feature that provides the ability to auto-renew certificates and to scan the environment using the client to see what's using the certificates. The initial setup was very easy, taking only about 20 minutes. The pricing structure on certificate bundles is also appealing. Review collected by and hosted on G2.com.

EV certificates have not been as easy to setup but I will be opening a support case. Review collected by and hosted on G2.com.

Easy to navigate, response time on cert delivery Review collected by and hosted on G2.com.

lack of automation, not all cert type are available in portal. lack of integration with cloud providers. Review collected by and hosted on G2.com.

I like the simplicity of use of Sectigo Certificate Manager and its web portal with a clear interface. I can manage it quickly with a few clicks, and the functionality to create templates and portals to generate certificates with such templates is very useful. Additionally, the initial setup was very easy for me. Review collected by and hosted on G2.com.

I don't like having to pay for specific modules for integration with Azure Keyvaults or the ACME protocol, which is an industry standard and should come included as standard. This is essential for automation. Review collected by and hosted on G2.com.