SearchBlox SearchAI is an end-to-end enterprise AI platform built to unify search, generative AI, and automation. Designed for organizations that want to harness unstructured data securely and intelligently, SearchAI combines Hybrid Search, Retrieval-Augmented Generation (RAG), and a built-in private LLM to deliver accurate, contextual, and compliant answers across every touchpoint. Whether you’re improving website discovery, powering chatbots, or transforming enterprise knowledge access, SearchAI helps your business find, understand, and act on information faster.
At the heart of SearchAI lies Hybrid Search, which blends keyword (lexical) precision with semantic (vector) understanding to surface the most relevant results — not just matches, but meaningful answers. This ensures employees and customers always see content that aligns with their intent, even across millions of documents, messages, and multimedia assets. Unlike conventional search tools, SearchAI’s hybrid engine is context-aware, enabling smarter, more human-like search experiences that continuously learn and improve through feedback.
SearchAI goes beyond retrieval with Retrieval-Augmented Generation (RAG) — an architecture that fuses your enterprise data with generative AI. This enables AI assistants and chatbots to generate responses grounded in trusted, real-time content rather than hallucinations. From customer service automation to internal support desks, SearchAI empowers AI agents that explain, cite, and act — turning information into decisions and conversations into insights. Every answer is traceable to verified data sources, maintaining accuracy, compliance, and confidence in enterprise AI adoption.
The platform also integrates personalization and AI recommendations, making digital experiences adaptive and intent-driven. SearchAI Recommend analyzes user behavior and preferences in real time to deliver relevant content, products, and answers — boosting engagement, conversions, and satisfaction. By combining AI-powered search and intelligent recommendations, organizations can deliver unified, personalized journeys that strengthen relationships and improve business outcomes.
With its built-in private LLM, SearchAI eliminates dependency on external APIs and ensures data privacy, security, and predictable costs. Enterprises can deploy the platform on-premises, in private clouds, or through AWS and Azure marketplaces, achieving flexibility and scalability without sacrificing control. The result is a fixed-cost, enterprise-grade GenAI solution tailored for regulated industries, large-scale data environments, and mission-critical search applications.
SearchBlox SearchAI redefines Enterprise Search, RAG, and AI automation — empowering organizations to unlock the value hidden in their data. From enterprise knowledge management to customer-facing chatbots, SearchAI delivers speed, accuracy, and trust at scale.
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SearchBlox SoftwareLanguages Supported
Arabic, Bengali, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Gujarati, Hebrew, Hindi, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Malayalam, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Tamil, Telugu, Thai, Turkish, Chinese (Simplified)
Product Description
SearchBlox Search Server is an advanced enterprise search solution that leverages artificial intelligence to index and analyze data from over 300 sources, delivering highly relevant search results swiftly. Designed for sectors like government, finance, and healthcare, it enhances data accessibility and operational efficiency.
Key Features and Functionality:
- AI-Driven Search: Utilizes machine learning models to personalize search results, adapting to user queries and content for improved relevance.
- Comprehensive Data Integration: Supports indexing from a wide array of data sources, including websites, intranets, emails, and social media platforms.
- SearchAI Modules: Offers specialized tools such as PreText NLP for automatic metadata generation, SmartSuggest for intelligent autocomplete, SmartFAQs for relevant Q&A extraction, ChatBot for automated customer support, SmartSynonyms for contextually relevant term generation, and SemanticLens for understanding user intent beyond keywords.
- Robust Security: Ensures data protection and compliance with regulations like GDPR, HIPAA, and ISO through encryption, authentication, and monitoring.
- Analytics and Insights: Provides real-time reporting on user behavior and search performance to refine strategies and enhance user experience.
Primary Value and User Solutions:
SearchBlox Search Server addresses the challenge of managing and retrieving information from vast and complex datasets. By delivering precise and personalized search results, it empowers organizations to make informed decisions, improve customer experiences, and maintain compliance with data protection standards. Its AI-driven approach reduces manual effort in data management, enhances operational efficiency, and ensures users have quick access to the information they need.
Overview by
Timo Selvaraj (Chief Product Officer, SearchBlox Software, Inc.)
