EHS Solution Reviews & Provider Details

If you are reporting to a parent company in another country, then make sure both of your reporting formats are defined during evaluation. In our case it was the most difficult part of configuration and the most underestimated one. Review collected by and hosted on G2.com.

Our parent company in Europe needs incident data in their format on a regular cycle while our local regulation body needs something completely different. Both are extracted from the same data, but not in two separate books like it was done by my predecessor. Review collected by and hosted on G2.com.

Be prepared to handle the volume of reports you claim to want. We wanted more observations; we got them but did not have any triaging system in place for the first two months. Review collected by and hosted on G2.com.

Our metrics were completely lagging behind all along. Recordables and lost time – all this happened after the fact. Now our observations and inspections results are pouring in, and we finally have some information that can be acted upon before an accident happens. Our observation reports rose from virtually zero to a few thousand per year. Review collected by and hosted on G2.com.

Use one root cause analysis approach, train the team and then introduce the other tools. The problem is that we introduced all three methods from day one resulting in three different standards. Review collected by and hosted on G2.com.

Root Cause is now an exercise as opposed to a discussion. Decision tree analysis was used for processes whereas we used the five whys on the more straightforward causes. The consistency in our results is such that my colleague could come across a file midstream and understand what we were up to. Review collected by and hosted on G2.com.

Define regional requirements before doing any configuration. We did it while going through the process and therefore had to go back to two of the six regional requirements. Review collected by and hosted on G2.com.

The consolidation. We were governed by six different rule sets through four systems and lots of Excel sheets in between. Regional rule requirements have been defined once, and therefore, each site collects what its own regulator demands. I don’t receive workbooks from site coordinators monthly anymore, giving my analyst an additional three days every month. Roles access different screens; therefore, people access their own numbers without having to ask me. Review collected by and hosted on G2.com.

Begin with less than you think you need. You can always add later, and by year two you will have better ideas about configuration. Review collected by and hosted on G2.com.

The first was just incidents, followed by risk and audit in year two without having to renegotiate the entire contract. Pricing by site and user allowed the second phase to be a line-item addition without a separate procurement. Review collected by and hosted on G2.com.

If you’ve got a seasonal workforce, calculate your account lifecycle ahead of go live. This aspect is never demoed and it’s exactly what you have to deal with. Review collected by and hosted on G2.com.

We move from six hundred up to eighteen hundred people in peak times and every single one of them requires an induction. The process happens through the system, completion numbers are taken into account, and I’m not sitting in a room with a clipboard for six weeks. Review collected by and hosted on G2.com.

Decide which function owns the numbers: operations or safety. This is an organisational issue, not one for the software. Review collected by and hosted on G2.com.

My site managers each have their numbers on their screen without having to ask anyone to give a report. Overdue items, outstanding findings, and training requirements. In the past, they would ask me, I would ask the safety manager, and everyone would receive the number after a week. Review collected by and hosted on G2.com.

Make sure that audits do not turn into another system. Ensure that audit findings trigger actions in the same system you handle your incidents in. Review collected by and hosted on G2.com.

The audit programme is governed by a schedule as opposed to my personal schedule. Audits translate into actions with owners as soon as they get documented by the auditor, therefore I am not writing down a report later on, trying to get someone to approve it. Review collected by and hosted on G2.com.

Make sure the asset register is perfect before anything else. Everything else that follows is only as good as that list. Review collected by and hosted on G2.com.

The statutory inspection of equipment comes attached with the equipment, along with the certificate and the date when it is due for the next check-up. The pressure vessel and lifting equipment were all stored in a spreadsheet and filing cabinet and the spreadsheet was the only source of knowing which one was overdue. Review collected by and hosted on G2.com.

Make sure that your permissions structure is set up correctly from the beginning. This is the only thing I would have done differently. Review collected by and hosted on G2.com.

It is no longer my responsibility to keep an eye on the reporting deadlines anymore. An issue is raised, a reviewer determines whether the issue should be reported and whom it needs to be reported to, and then the time management will take care of the rest. I have stopped keeping a personal record of dates, which was rather tricky after ten years in this position. Review collected by and hosted on G2.com.