---
title: ScrumRithm Reviews
meta_title: 'ScrumRithm Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how ScrumRithm works for a business like yours.
date_modified: '2026-08-21'
parent_category:
  name: AI Agents
  url: https://www.g2.com/categories/ai-agents
---


# ScrumRithm Reviews
**Vendor:** Market Rithm  
**Category:** [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents)
## About ScrumRithm
ScrumRithm is an AI-powered project management platform built specifically for teams that run Scrum, not a general-purpose tool bent and twisted to fit it. Because it understands the framework natively, teams spend their time running sprints instead of configuring workarounds. Teams plan and run sprints, work a real backlog, and track effort and progress with built-in time cards and reporting. A Perpetual Scrum mode fits the ongoing weekly rhythm that client-services teams actually work in, and stakeholder views give clients a clear window into progress without opening the whole toolbox. Role-based access keeps everyone in the right lane. The result: increased velocity, clearer visibility for clients, and Scrum teams that plan, deliver, and report in one place.






- [View ScrumRithm pricing details and edition comparison](https://www.g2.com/products/scrumrithm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-25+03%3A24%3A33+-0500&secure%5Bsession_id%5D=c6e65d73-56e8-4ba3-9f10-4dabf95b8cd8&secure%5Btoken%5D=1588525a801f33c94158c37aeee90b997b45e0e201f415ded89b118bee54abb9&format=llm_user)

## ScrumRithm Features
**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Dashboard**
- Dashboard

**Speech Recognition**
- Speech Recognition

**Compliance Management**
- Compliance Management

**Autonomous Task Execution**
- Autonomous Task Execution

**Sentiment Analysis**
- Sentiment Analysis

**Data Security**
- Data Security

**Third-Party Integration**
- Third-Party Integration

**Human-in-the-loop (HITL)**
- Human-in-the-loop (HITL)

**Agentic Task Execution**
- Agentic Task Execution

**Natural Language Processing**
- Natural Language Processing

**Conversational AI**
- Conversational AI

**Performance Metrics**
- Performance Metrics

**Interaction Tracking**
- Interaction Tracking

**Knowledge Base Management**
- Knowledge Base Management

**CRM Integration**
- CRM Integration

**Inquiry Routing**
- Inquiry Routing

**Contextual Guidance**
- Contextual Guidance

**Communications Management**
- Communications Management

**Proactive Chat**
- Proactive Chat

**Ticket Management**
- Ticket Management

**Customer Query Resolution - AI Customer Support Agents**
- Automated Ticket Resolution
- Contextual Response Generation
- Sentiment Analysis
- Knowledge Base Utilization
- Multilingual Support

**Agentic AI - AI Agents**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Customer Interaction Automation - AI Customer Support Agents**
- Proactive Customer Outreach
- Feedback Collection
- Escalation Handling
- Workflow Optimization

**Automation**
- Customer Interaction Automation
- Feedback Collection
- Document Processing

**Autonomy**
- Independent Decision Making
- Adaptive Responses
- Task Execution
- Problem Solving

## Top ScrumRithm Alternatives
  - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) - 4.7/5.0 (16,704 reviews)
  - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - 4.4/5.0 (7,625 reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,693 reviews)

