The detail in the screenshots is great. It's also very user friendly and easy to learn a new step or two that makes the editing faster. Review collected by and hosted on G2.com.

Seriously, nothing. It's such an improvement over doing this process manually with screenshots into Word or Publisher. In the past month as I am leaving my position, I have Scribed over 30 processes so my team isn't left in the dark after I leave. Review collected by and hosted on G2.com.

I love how easy it makes to create walkthroughs and how-to guides for my team. It was simple to implement and has made onboarding new team members much more organized and efficient. The AI tools clean up my guides and remove redundant or unnecessary steps so that I don't have to do a lot of manual editing after the fact. Review collected by and hosted on G2.com.

The pricing of the pro plan is a bit of a pain point, but I do appreciate that they offer a discount for nonprofit programs. To get the full functionality, you will need to upgrade to the pro plan. The free version is pretty limited and is best for just trialing the software. Review collected by and hosted on G2.com.

The automated screenshot capture and text generation are great. I can walk through a complex insurance renewal log or policy duplication in real-time, and Scribe automatically highlights the exact buttons and fields I hit. It cuts down the time it takes to build training guides by at least half, and the output looks clean without me having to manually format a bunch of images Review collected by and hosted on G2.com.

It gets the job done, but it definitely has its moments where it lags or feels heavy on the browser. If you click through a process too fast, it sometimes misses a step or takes a second to register, so you have to intentionally slow down your workflow to get a clean capture Review collected by and hosted on G2.com.

It makes documentation an immediate process, as there is no need to prepare the system: just carry out the process and then clean the guide. The AI function has also improved and adds context that may not be obvious solely with the screens and/or clicks.

Additionally, it is easy to remove, add, or modify steps on-the-go. Review collected by and hosted on G2.com.

Sometimes, if the guide is very long, it can affect the performance of the team. In short guides, this is not noticeable, but in guides with more than 50 steps (capture/text), it becomes noticeable.

There are also some features that are only available in Enterprise, and I would like to have them in Pro, such as the ability to have viewers. Review collected by and hosted on G2.com.

I use Scribe for working with faculty and helping them with step-by-step processes. It ensures the cursor is highlighted and automatically summarizes the process, saving time. The AI side also describes screenshots and titles them. I like the simple interface and the ability to add or remove screens, as it helps me remove unnecessary screens quickly. The editing with a '+' or '-' sign makes it faster to capture important information without duplications. Review collected by and hosted on G2.com.

I have Scribe pinned to my taskbar, but I get a lot of dialog boxes during the day even when I'm not engaging with Scribe. Suggestions would be if Scribe is not engaged by the user, there's no need for the dialog box to open unless Scribe has been activated by the user. Review collected by and hosted on G2.com.

I love the browser extension. When I need to quickly show a colleague how to do something, I just grab a "Scribe" and send it along. It is so quick and easy!

I also love that I can edit the steps. Scribe is sometimes "too good" in that it documents something that is so specific, it may never be the same. I can go in and edit the step to be more general like "choose date/time". Review collected by and hosted on G2.com.

I think the only thing I don't like is that when I send someone a link to the Scribe, if they're not on my account, they can't always access it. Or maybe they need to sign up for Scribe and they don't want to or can't. I just convert it to PDF in those cases. Review collected by and hosted on G2.com.

Easy to make complete SOPs for anything that it software intensive. It is also great that it has the ability to blur sensitive information while creating Scribes. This saves a lot of time on the backend.

Most of the items I have used it for are Chrome based and it offers an easy extension to start creating Scribes which is nice also.

The pricing is just right as well, I am willing to pay this amount to easily create new SOPs to relay information to my team.

The AI cleanup feature of Scribes in nice as well. I do not need to add a lot of extra details once the AI cleans up a document. Review collected by and hosted on G2.com.

Easy to use and fairly intuitive. I would like it if had more integrations with Google for easy upload and sharing to my team. Review collected by and hosted on G2.com.

Easy to use UI. I am easily able to document Salesforce processes because of its integration with the app. Scribe is able to detect the duplicate steps because it uses AI and remove redundancy. My company uses it for its reasonable pricing.

It helps me document a process in 2–5 minutes; otherwise, it would take me about 30 minutes to 1 hour to write out the instructions and capture screenshots for everything I need to document. Review collected by and hosted on G2.com.

I think the documentation around how to use Scribe could be improved, especially in terms of clarity and ease of understanding and also moving the scribes from one place to another - there should be an option on a scribe to do it. Review collected by and hosted on G2.com.

Very user friendly across several different software programs. It's use with QuickBooks Online and Double have been very helpful for our company in preparing system guides. Extremely helpful with onboarding employees in assisting with their training giving them access to click by click instructions on how we preform day to day tasks and workflows. Review collected by and hosted on G2.com.

So far I haven't found many downsides of Scribe. I have only been using it for about a month, but so far I don't have anything negative to report. Review collected by and hosted on G2.com.

It is a tremendous time saver. Much faster than inserting screenshots in PPTs. Allows you to create interactive guides as well, not just static screenshots. the guide me feature is very useful. Review collected by and hosted on G2.com.

It would be helpful if you could organise your scribes, currently the UI on the main screen puts them all into one large bucket, if I have created pages, then I would like to be able to have the pages and then the associated scribes placed under them, sort of like folders and subfolders. Review collected by and hosted on G2.com.