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G2 recognized ScreenPal
ScreenPal

By ScreenPal

4.5 out of 5 stars

How would you rate your experience with ScreenPal?

ScreenPal Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of ScreenPal, allowing smooth video recording and editing for anyone quickly. (27 mentions)
Users praise ScreenPal for its incredible versatility, making screen recording and editing seamless across all devices. (20 mentions)
Users love the easy sharing capability of ScreenPal, making video distribution simple and efficient for team training. (15 mentions)
Users find ScreenPal’s easy creation process effortless, allowing for fun and engaging video tutorials with minimal hassle. (14 mentions)
Users find ScreenPal to be extremely intuitive, making video creation and editing effortless for all skill levels. (14 mentions)
Users love the easy recordingfeature of ScreenPal, making it simple and quick to create professional screencasts. (13 mentions)
Users love the user-friendly interface and extensive features of ScreenPal, enhancing their video creation experience. (12 mentions)
Users face recording issues with ScreenPal, including crashes and limited features for longer videos and editing options. (7 mentions)
Users find the limited features of ScreenPal restrictive, particularly in editing tools and recording options. (5 mentions)
Users notice a slight learning curve with ScreenPal, requiring some time to fully understand its features and functionality. (4 mentions)
Users note the limited options for administration tools and editing features, restricting customization and advanced functionality. (4 mentions)
Users express frustration over poor customer support, finding it challenging to get clear information and assistance. (4 mentions)
Users find that slow rendering can hinder long video projects, requiring extra effort to achieve smooth recordings. (4 mentions)
Users report download issues with ScreenPal, including auto-uninstalling other apps and account reconnection problems. (3 mentions)
Users find feature limitations in ScreenPal, particularly desiring more training resources and enhanced administrative tools. (3 mentions)
Users find limited customization frustrating, needing more flexible editing and robust admin tools for better control. (3 mentions)

Top Pros or Advantages of ScreenPal

1. Ease of Use
Users value the ease of use of ScreenPal, allowing smooth video recording and editing for anyone quickly.
See 27 mentions

See Related User Reviews

Trechell H.
TH

Trechell H.

Enterprise (> 1000 emp.)

5.0/5

"ScreenPal is simply the best video capturing and editing software on the market for corporate users!"

What do you like about ScreenPal?

I read that question and genuinely thought "oh my God... What don't I love?" I know how that sounds, but I'm serious. Before I rant, I'll give

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"ScrennPal in EC"

What do you like about ScreenPal?

I like being able to record videos that I can share on a private site with my staff that explains procedures, especially those that are very simple bu

2. Screen Recording
Users praise ScreenPal for its incredible versatility, making screen recording and editing seamless across all devices.
See 20 mentions

See Related User Reviews

Rob B.
RB

Rob B.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent support for a wonderful product!"

What do you like about ScreenPal?

As well as being a product that 'works every time', the support for Screenpal is swift, professional and friendly.

Eric .
E

Eric .

Small-Business (50 or fewer emp.)

5.0/5

"The Best Solution for Quick Tutorials and Demos"

What do you like about ScreenPal?

ScreenPal is incredibly user-friendly and perfect for quickly creating tutorials, demos, or training videos. I love how simple it is to record both sc

3. Easy Sharing
Users love the easy sharing capability of ScreenPal, making video distribution simple and efficient for team training.
See 15 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"All In One Screen Recording Software!"

What do you like about ScreenPal?

I love the user friendliness of the interface and how easy it is to customise the video you are creating. The easy on screen tool makes it simple to p

Ollie N.
ON

Ollie N.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to use Screen Recorder that's perfect for businesses!"

What do you like about ScreenPal?

ScreenPal has been a valuable tool in our work place that allows us to easily record our screen to make videos for other staff members. It's very easy

4. Easy Creation
Users find ScreenPal’s easy creation process effortless, allowing for fun and engaging video tutorials with minimal hassle.
See 14 mentions

See Related User Reviews

Andrew D.
AD

Andrew D.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to use, with all the features I need"

What do you like about ScreenPal?

ScreenPal is very easy to use, and once you have an account, the files remain ready to go back and make any changes you need at a later time. I also r

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"You get more than what you pay"

What do you like about ScreenPal?

How easy it is to use: just record, edit and you are done. I can make the videos fun, interesting with all the available tools.

5. Intuitive
Users find ScreenPal to be extremely intuitive, making video creation and editing effortless for all skill levels.
See 14 mentions

See Related User Reviews

Andrew D.
AD

Andrew D.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to use, with all the features I need"

What do you like about ScreenPal?

ScreenPal is very easy to use, and once you have an account, the files remain ready to go back and make any changes you need at a later time. I also r

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"You get more than what you pay"

What do you like about ScreenPal?

How easy it is to use: just record, edit and you are done. I can make the videos fun, interesting with all the available tools.

6. Easy Recording
Users love the easy recordingfeature of ScreenPal, making it simple and quick to create professional screencasts.
See 13 mentions

See Related User Reviews

Philip S.
PS

Philip S.

Mid-Market (51-1000 emp.)

4.5/5

"Excellent and robust screen capture software"

What do you like about ScreenPal?

It does an excellent job of creating screencasts, capturing them, and distributing them.

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"ScrennPal in EC"

What do you like about ScreenPal?

I like being able to record videos that I can share on a private site with my staff that explains procedures, especially those that are very simple bu

7. Features
Users love the user-friendly interface and extensive features of ScreenPal, enhancing their video creation experience.
See 12 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"It's taken hours off our team training"

What do you like about ScreenPal?

It creates great quality videos and has all the options we need

Trechell H.
TH

Trechell H.

Enterprise (> 1000 emp.)

5.0/5

"ScreenPal is simply the best video capturing and editing software on the market for corporate users!"

What do you like about ScreenPal?

I read that question and genuinely thought "oh my God... What don't I love?" I know how that sounds, but I'm serious. Before I rant, I'll give

Top Cons or Disadvantages of ScreenPal

1. Recording Issues
Users face recording issues with ScreenPal, including crashes and limited features for longer videos and editing options.
See 7 mentions

See Related User Reviews

Trechell H.
TH

Trechell H.

Enterprise (> 1000 emp.)

5.0/5

"ScreenPal is simply the best video capturing and editing software on the market for corporate users!"

What do you dislike about ScreenPal?

Two things: 1. I'd like the option to annotate outside of the video recorder. 2. There has to be a little bit better support for 30 minute + vide

MR

Marco R.

Small-Business (50 or fewer emp.)

4.5/5

"Screenpal is very helpful"

What do you dislike about ScreenPal?

The downside is that i cannot access my account settings from the desktop app but i have to open the website in order to edit my settings or download

2. Limited Features
Users find the limited features of ScreenPal restrictive, particularly in editing tools and recording options.
See 5 mentions

See Related User Reviews

Nursalin A.
NA

Nursalin A.

Mid-Market (51-1000 emp.)

5.0/5

"What I Like and Dislike About ScreenPal"

What do you dislike about ScreenPal?

I don't like the fact that there is some option in ScreenPal that you have to pay for. The free version only provides limited recording time and the n

Verified User
T

Verified User

Small-Business (50 or fewer emp.)

2.5/5

"On its own ScreenPal appears to be no better than the old Screencast-o-matic"

What do you dislike about ScreenPal?

No local AI capabilities. Couldn't see any mention about hosted AI capabilities that would help make my video editing tasks go faster or more efficien

3. Learning Curve
Users notice a slight learning curve with ScreenPal, requiring some time to fully understand its features and functionality.
See 4 mentions

See Related User Reviews

Rachel Z.
RZ

Rachel Z.

Small-Business (50 or fewer emp.)

5.0/5

"Fun and Easy Video Recording"

What do you dislike about ScreenPal?

There is a little bit of a learning curve, but once you understand the basics, many of the features work the same way. Sometimes it is hard to get an

Master Psychic R.
MR

Master Psychic R.

Small-Business (50 or fewer emp.)

5.0/5

"I thought I didn't need it, but..."

What do you dislike about ScreenPal?

There is a slight learning curve, some exploration may be necessary to fully comprehend the system. While older systems exhibited occasional glitches,

4. Limited Options
Users note the limited options for administration tools and editing features, restricting customization and advanced functionality.
See 4 mentions

See Related User Reviews

Trechell H.
TH

Trechell H.

Enterprise (> 1000 emp.)

5.0/5

"ScreenPal is simply the best video capturing and editing software on the market for corporate users!"

What do you dislike about ScreenPal?

Two things: 1. I'd like the option to annotate outside of the video recorder. 2. There has to be a little bit better support for 30 minute + vide

Shane .
S

Shane .

Mid-Market (51-1000 emp.)

3.5/5

"Easy and Reliable Tool for Screen Recording and Sharing"

What do you dislike about ScreenPal?

Sometimes, the upload or export process can take a bit longer than expected, especially for large, high-quality videos. I also wish there were a few m

5. Poor Customer Support
Users express frustration over poor customer support, finding it challenging to get clear information and assistance.
See 4 mentions

See Related User Reviews

Trechell H.
TH

Trechell H.

Enterprise (> 1000 emp.)

5.0/5

"ScreenPal is simply the best video capturing and editing software on the market for corporate users!"

What do you dislike about ScreenPal?

Two things: 1. I'd like the option to annotate outside of the video recorder. 2. There has to be a little bit better support for 30 minute + vide

Vincent F.
VF

Vincent F.

Small-Business (50 or fewer emp.)

5.0/5

"Useful like an instrument, and feature-packed."

What do you dislike about ScreenPal?

The only thing close to a dislike I have isn't the software, but the website. It's not obvious to me where to go to get info on things, it's not often

6. Slow Rendering
Users find that slow rendering can hinder long video projects, requiring extra effort to achieve smooth recordings.
See 4 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"All In One Screen Recording Software!"

What do you dislike about ScreenPal?

The only downside I have experienced is if your video is quite long, the software struggles a bit to process it. Other than that, I haven't had any is

Ollie N.
ON

Ollie N.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to use Screen Recorder that's perfect for businesses!"

What do you dislike about ScreenPal?

When trying to record my screen to showcase a website, that requires scrolling down their website page, it can be jittery at times, so needs to be rec

7. Download Issues
Users report download issues with ScreenPal, including auto-uninstalling other apps and account reconnection problems.
See 3 mentions

See Related User Reviews

Trechell H.
TH

Trechell H.

Enterprise (> 1000 emp.)

5.0/5

"ScreenPal is simply the best video capturing and editing software on the market for corporate users!"

What do you dislike about ScreenPal?

Two things: 1. I'd like the option to annotate outside of the video recorder. 2. There has to be a little bit better support for 30 minute + vide

Verified User
T

Verified User

Small-Business (50 or fewer emp.)

2.5/5

"On its own ScreenPal appears to be no better than the old Screencast-o-matic"

What do you dislike about ScreenPal?

No local AI capabilities. Couldn't see any mention about hosted AI capabilities that would help make my video editing tasks go faster or more efficien

8. Feature Limitations
Users find feature limitations in ScreenPal, particularly desiring more training resources and enhanced administrative tools.
See 3 mentions

See Related User Reviews

SC

Steven C.

Enterprise (> 1000 emp.)

5.0/5

"Video, Screenrecording, and Lecture Capture at Scale"

What do you dislike about ScreenPal?

Administration tools could be more robust. I would like to be able to create limited administrators in the system with specific rights and limited to

maimoona h.
MH

maimoona h.

Small-Business (50 or fewer emp.)

5.0/5

"The Best Screen Recorder"

What do you dislike about ScreenPal?

Actually nothing. May be more features to it, and also give a weekly subscription so that one time users could subscribe it according to their need.

9. Limited Customization
Users find limited customization frustrating, needing more flexible editing and robust admin tools for better control.
See 3 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"You get more than what you pay"

What do you dislike about ScreenPal?

Whish that I could add intro to my already existing video without losing a part of the video. I have to use another platform to do that.

Andrew D.
AD

Andrew D.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to use, with all the features I need"

What do you dislike about ScreenPal?

Sometimes I would like to see a bigger screen of the video while I edit it.

ScreenPal Reviews (131)

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Reviews

ScreenPal Reviews (131)

View 1 Video Reviews
4.5
131 reviews
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Shane .
S
Sr. Customer Support and onboarding Executive
Mid-Market (51-1000 emp.)
"Easy and Reliable Tool for Screen Recording and Sharing"
What do you like best about ScreenPal?

ScreenPal makes recording videos, tutorials, and quick walkthroughs incredibly simple. The interface is clean and easy to understand, so even new users can start recording right away. I really like how smooth the editing tools are — trimming clips, adding captions, and overlaying text can be done in minutes. It’s lightweight, doesn’t slow down my computer, and makes sharing recordings straightforward with just a link or file download. Review collected by and hosted on G2.com.

What do you dislike about ScreenPal?

Sometimes, the upload or export process can take a bit longer than expected, especially for large, high-quality videos. I also wish there were a few more advanced editing options included in the standard plan. However, for quick and professional-looking recordings, it works really well and gets the job done. Review collected by and hosted on G2.com.

Response from Rebecca Young of ScreenPal

Hi Shane, thank you for sharing your feedback with us! We want to make sure you're having a great experience with ScreenPal - please feel free to connect with us at support@screenpal.com so we can help troubleshoot your upload and publish workflows. And if you'd like to share more feedback on features and products, reach out anytime to marketing@screenpal.com. Thanks again!

Vincent F.
VF
Senior Software Developer
Small-Business (50 or fewer emp.)
"Useful like an instrument, and feature-packed."
What do you like best about ScreenPal?

I like how smartly all the feature are laid out. Anything I need to use a lot is easy to get to, and I can literally understand how to use a new feature without being told how. It's *that* intuitive. The most impressive thing about that is just the sheer variety of things it can do without ever having the leave the app. Review collected by and hosted on G2.com.

What do you dislike about ScreenPal?

The only thing close to a dislike I have isn't the software, but the website. It's not obvious to me where to go to get info on things, it's not often linked to directly from within the app, and when I get there finally it's not always clear that my answer is on the page. Sometimes the articles feel like stubs or rely too much on a video. The videos are great but I am just lazy enough to want to quickly scan through a nicely formatted page. Review collected by and hosted on G2.com.

Response from Rebecca Young of ScreenPal

Thank you for your feedback, Vincent! It's great to hear how you're using ScreenPal, and I appreciate your ideas on how we could improve our website and tutorial content. I'll share your thoughts with our team - thanks again!

Mark J.
MJ
System Administrator (Primary) Social Media Content Creator (Secondary)
Small-Business (50 or fewer emp.)
"ScreenPal (Screencast-O-Matic) Robust & Easy to Use"
What do you like best about ScreenPal?

I like using ScreenPal for capturing videos on my desktop because it is straightforward and user-friendly. The software also includes a good range of editing and annotation tools, which I find quite useful. The cursor highlight allows my mouse pointer to stand out, which is a feature that is not available in all desktop capture programs. The software is extremely easy to use and it doesn't require much in the way of computer resources. Review collected by and hosted on G2.com.

What do you dislike about ScreenPal?

I've not yet found anything to dislike about ScreenPal. Review collected by and hosted on G2.com.

Mel T.
MT
Project Manager
Small-Business (50 or fewer emp.)
"A Video is Worth a Thousand Pictures - ScreenPal Proves It"
What do you like best about ScreenPal?

Make simple one-click video explanations Review collected by and hosted on G2.com.

What do you dislike about ScreenPal?

Given features and price it's hard to think of a downside. Review collected by and hosted on G2.com.

CG
HMIS Training Specialist
Small-Business (50 or fewer emp.)
"ScreenPal allows me to create high quality tutorials"
What do you like best about ScreenPal?

The thing I like best about ScreenPal is the Cloud hosting and easy sharing. I support nonprofit software users. I can create a quick video to share with my team when we are troubleshooting problems with our user's software. It saves so much time to be able to explain a technical problem with a quick video. Also, I can create videos for non-technical users that make the training very user friendly and easy to understand. I can easily share a link to the video.

The customer support is timely and very helpful.

If the video contains sensitive information, I can protect it with a password. I use the video editing tools to blur information that might be sensitive, and to clip parts of the video. The editing tools are easy to use. I especially appreciate the ability to record screen, webcam, or both simultaneously, which is great for instructional videos and online training. Review collected by and hosted on G2.com.

What do you dislike about ScreenPal?

As a nonprofit employee who is always trying to save money, I'd use the free version if I could. Even though I try to keep videos short, sometimes I need to create videos that are longer than what is allowed under the free version. Review collected by and hosted on G2.com.

Response from Rebecca Young of ScreenPal

Thank you for sharing your experience, Cindy! I appreciate you taking the time to leave a review and am happy to know that ScreenPal's secure video hosting & easy sharing are helping you support your nonprofit clients. We value your feedback!

Eric .
E
Customer Onboarding and Support Executive
Small-Business (50 or fewer emp.)
"The Best Solution for Quick Tutorials and Demos"
What do you like best about ScreenPal?

ScreenPal is incredibly user-friendly and perfect for quickly creating tutorials, demos, or training videos. I love how simple it is to record both screen and webcam simultaneously, add captions, and do basic editing right inside the tool without needing extra software. The cloud hosting option makes sharing videos effortless. Review collected by and hosted on G2.com.

What do you dislike about ScreenPal?

Some of the advanced editing features are only available in higher plans. Also, rendering large videos can sometimes take longer than expected, but it’s manageable. Review collected by and hosted on G2.com.

Cecelia G.
CG
Science Teacher
Mid-Market (51-1000 emp.)
"ScreenPal is the bestEST!"
What do you like best about ScreenPal?

The reason I love ScreenPal soooo much is because I am able to change my background which is extremely important to me when recording. I don't want to have to worry about if my background is distracting when creating videos OR if I want my background to go along with a theme this platform is perfect for that. I also love that I am able to replay a segment in the middle of a recording. This is helpful for me if I have made a mistake, need to take a pause because I forgot to mute my phone, or maybe I want to change my screen either way I love this playback feature. I love how you can generate a link to the recording to give to your learners or anyone who needs to watch the video. The editing tools are great. You can remove the cursor or camera if needed and when needed. I love how you can add music to your video on the platform. I don't have to spend time finding and uploading audio unless I desire to do so. I highly recommend educators use this when creating instructional videos. You will thank me later! The editing tools are the bomb99. Everything is easy and seamless to me. I appreciate the storyboard feature. I could go on and on about ScreenPal and how beneficial it is for my instructional videos. I will close with you can even control how much of the screen you want to record before recording. This could save you time if you don't want to do additional editing to your video. Review collected by and hosted on G2.com.

What do you dislike about ScreenPal?

The learning curve can be steep for novice. I work with other educators as a mentor and sometimes some of my mentees find it harder to use because they are unable to download it to their computer and run into tech issues. ScreenPal has improved a lot since I first started using it. I was using the platform when it was Screencast O'matic. Right now honestly there isn't anything that I do not personally dislike about ScreenPal. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Enterprise (> 1000 emp.)
"A Game-Changer for Visual Learning"
What do you like best about ScreenPal?

The software’s intuitive interface makes it incredibly easy to capture my screen and create clear, concise tutorials. What I love most is how it allows my trainees to visualize the steps in real time, making complex processes much easier to understand. The ability to annotate and highlight key points during recordings enhances the learning experience, ensuring that nothing gets overlooked. Review collected by and hosted on G2.com.

What do you dislike about ScreenPal?

I wish there were options available to filter or organize the recordings I have previously saved. Review collected by and hosted on G2.com.

Response from Rebecca Young of ScreenPal

Thank you for your feedback! We're thrilled to hear how you've been able to improve your trainees' learning experience while also saving time with ScreenPal. Please feel free to reach out to us at support@screenpal.com anytime and we'd be happy to help you with tips on how to search, filter, and organize your recordings.

Verified User in Higher Education
UH
Mid-Market (51-1000 emp.)
"Great communication tool!"
What do you like best about ScreenPal?

I have used ScreenPal (and Screencast-o-matic) since 2020 to communicate with my students and my colleagues. I not only used it to record, but also the editing features. And if I can figure out the editing features, anyone can! I cut portions of my videos, as well as blurred text for privacy. I have made many, many explanations for my online (as well as in person students), whether it was a lengthy, in-detail explanation about an assignment, or a quick explanation to the faculty in my department. Now my college has integrated ScreenPal into our LMS- which was very happy to see! Additionally, it is not difficult to add the captions to these videos, as is required. The AI used to detect the words has improved since I started using it. I typically have to correct less than 10 words in a video. I highly recommend this tool! Review collected by and hosted on G2.com.

What do you dislike about ScreenPal?

I have not found any downsides to ScreenPal. It has been a very useful tool. Review collected by and hosted on G2.com.

Response from Rebecca Young of ScreenPal

Thank you for your feedback! I'm so happy to hear that you're now able to use ScreenPal in your LMS, and that our AI tools are making is easier for you to offer accessible content to your students!

Trechell H.
TH
Senior Platform & Production Operations Analyst
Enterprise (> 1000 emp.)
"ScreenPal is simply the best video capturing and editing software on the market for corporate users!"
What do you like best about ScreenPal?

I read that question and genuinely thought "oh my God... What don't I love?"

I know how that sounds, but I'm serious.

Before I rant, I'll give a TLDR:

Use ScreenPal if you want...

1. Ease of Use

2. Great Customer Support

3. Amazing Features

My confession:

Before ScreenPal, for work, I would record in Teams and then use Clipchamp to edit. It was time consuming on account of their limited toolset and the fact you can't see the audio wavelengths so you had to watch and re-watch just to find silences and things like that.

ScreenPal, even at its most basic level, out performed Camtasia and Clipchamp at screen recording and editing. With our Business Team subscription, I have Storyboards, access to hosting, AI features... The tool was already amazing and it just keeps getting better.

I've raved so much about ScreenPal that multiple business units have approached me to learn about the amazing video editing software we have. It has become a key asset in content creation for internal users and client-facing materials.

Our VP of Ops even told me that one of my videos was the best one he'd ever seen in the history of our company. I simply told him I could do it because I had ScreenPal - and so could he. Review collected by and hosted on G2.com.

What do you dislike about ScreenPal?

Two things:

1. I'd like the option to annotate outside of the video recorder.

2. There has to be a little bit better support for 30 minute + videos. The desktop app is doing so much that it nearly crashes or corrupts files when they get too big. Even with backup on, this seems to be an issue. Review collected by and hosted on G2.com.

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