---
title: Screen Recordings by Screendesk Reviews
meta_title: 'Screen Recordings by Screendesk Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter 15 reviews by the users' company size, role or industry to
  find out how Screen Recordings by Screendesk works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 15
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Screen Recordings by Screendesk Reviews
**Vendor:** Screendesk  
**Category:** [Co-Browsing Software](https://www.g2.com/categories/co-browsing)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 15
## About Screen Recordings by Screendesk
Screen recordings, live video calls, and video sharing straight from your ticketing system - no downloads for agents and customers needed.






- [View Screen Recordings by Screendesk pricing details and edition comparison](https://www.g2.com/products/screen-recordings-by-screendesk/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-10+14%3A46%3A33+-0500&secure%5Bsession_id%5D=ea80d153-906c-4a8c-baf1-e7c5e63c468e&secure%5Btoken%5D=a5f6a956ca1fb9f334490971a8075640ab36baa00267e39e259eb4cf10e35b50&format=llm_user)
## Screen Recordings by Screendesk Integrations
  - [Jira](https://www.g2.com/products/jira/reviews)

## Screen Recordings by Screendesk Features
**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Platform Basics**
- Screen Capture
- Video Capture
- Image Editor
- Audio Capture

**Administration**
- Access Control
- Web Page Navigation
- Real Time Assistance

**Platform Content**
- Scrolling Capture
- Text Extraction
- Screen Record
- Video Support

**Security**
- Data Security
- Data Masking

**Platform Additional Functionality**
- File Sharing
- Platform Search

**Agentic AI - Screen and Video Capture**
- Autonomous Task Execution

**Additional Functionality**
- Reporting/Analytics
- Meeting Management
- Multi-Screen Recording
- Video Streaming
- Single Sign On
- Video Editing
- Content Management
- Video Conferencing
- Calendar Management
- Reporting & Statistics
- API
- Tagging
- Collaboration Tools
- Data Import/Export
- Projections
- Access Controls/Permissions
- File Management
- SSL Security
- Document Storage
- Backup and Recovery
- Reminders
- Annotations
- File Transfer
- Conferencing
- Chat/Messaging
- Image Editing
- Commenting/Notes
- Application Management
- Interactive Content
- User Management
- Live Chat
- AI Copilot
- Communication Management
- Video Call Recording
- On-Demand Recording
- Workflow Management
- YouTube Uploading
- Template Management
- Video Management
- Customizable Branding
- Email Management
- Speech-to-Text Analysis
- Generative AI
- Third-Party Integrations
- Performance Metrics
- Drag & Drop

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