# SchoolMessenger School Notification Reviews
**Vendor:** SchoolMessenger  
**Category:** [Classroom Messaging Software](https://www.g2.com/categories/classroom-messaging)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 25
## About SchoolMessenger School Notification
SchoolMessenger School Notification allows you to reach parents in the way they want to receive messages by sending school notifications via voice, text, email, social media, web, and push notifications.




## SchoolMessenger School Notification Reviews
  ### 1. Helpful app

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 26, 2024

**What do you like best about SchoolMessenger School Notification?**

The school messenger app is great in all aspects in terms of being connected and giving great ways to work with.  First time using it to stay connected with my child being in school in this era, this is great to have.

**What do you dislike about SchoolMessenger School Notification?**

no specific comment, I think School Messenger is great

**What problems is SchoolMessenger School Notification solving and how is that benefiting you?**

I am not too sure what kind of problems, I haven't experience a problem yet using this app on my phone.

  ### 2. SchoolMessenger is a powerful tool for communicating families

**Rating:** 4.5/5.0 stars

**Reviewed by:** Daniel C. | Creative Director, Education Management, Enterprise (> 1000 emp.)

**Reviewed Date:** December 27, 2021

**What do you like best about SchoolMessenger School Notification?**

SchoolMessenger School Notification is a solid communication system. From email, text, and phone calls, it's our one-stop-shop for communicating with families. We use it both for inclement weather and for general District communication, as well as school-level messages from the principals. I like that you can build out customized and branded templates based on location, so we can have different headers for each school. Having personalization builds trust and increases open rates. The new Newsletter tool adds some much needed professional design tools as well.

**What do you dislike about SchoolMessenger School Notification?**

There isn't too much to dislike. I will say that support isn't the most responsive that I've seen. Other than that, the implementation of their translation tools is a bit clunky.

**Recommendations to others considering SchoolMessenger School Notification:**

It's a solid tool, and we are really happy with it. Much easier for staff and administrators to use.

**What problems is SchoolMessenger School Notification solving and how is that benefiting you?**

SchoolMessenger School Notification makes it really easy for us to reach families quickly in a crisis. It's an amazing benefit to our communications team and lets us get critical information to our families. It is also a lot easier than past tools we've used.

  ### 3. SchoolMessenger -Functional, Reliable, and easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Doug S. | District Instructional Data Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 14, 2021

**What do you like best about SchoolMessenger School Notification?**

SchoolMessenger syncs directly with our PowerSchool SIS. Direct syncing allows us always to have the most accurate student contact data necessary for making mass phone calls and emails for general and emergency use purposes.

**What do you dislike about SchoolMessenger School Notification?**

We pre-record many of our mass phone calls in a third-party application. The third-party applications allow us to adjust for clarity and length. Occasionally, these messages exceed file size limits to upload to SchoolMessenger and require added time to trim and compress the files to be usable on the mass phone call.

**What problems is SchoolMessenger School Notification solving and how is that benefiting you?**

One of the biggest things we have solved with SchoolMessenger is sending secure documents to individual students through their Secure Document Delivery feature. This feature allows us to send quarterly report cards. Electronic report cards eliminate staff hours and paper usage that would typically happen with printed report cards. We also use secure document delivery to send passes and other forms of direct mailing that generally would have gone out as hard-copy.

  ### 4. Timely, Fast and Dependable 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.)

**Reviewed Date:** April 08, 2019

**What do you like best about SchoolMessenger School Notification?**

Easy access to instant broadcast alerts . the ability to use via internet site, mobile app gives you great flexibility in times of emergency. The advanced reporting also allows you to see if messages go through to all your contacts and shows you the issues if they have not. like bad numbers or emails

**What do you dislike about SchoolMessenger School Notification?**

There has not been much to dislike as the program keep growing and advancing as the overall industry and needs change in regards to communication as a whole.  There has not been to much advancement in the base product in a long time. There is starting to be more txt ability which is good

**What problems is SchoolMessenger School Notification solving and how is that benefiting you?**

emergency notifications to staff and students, automated notifications based on attendance, notifications on fees, classroom messaging based on grade level, campus, teacher. 

  ### 5. Used to be great but now is struggling

**Rating:** 1.0/5.0 stars

**Reviewed by:** Benjamin F. | Director of Communications, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 25, 2022

**What do you like best about SchoolMessenger School Notification?**

School Messenger offers an all-in-one service for school communications: mass notifications, app, and website. It's nice to deal with just one vendor instead of two or three.

**What do you dislike about SchoolMessenger School Notification?**

Some of their products are not very user intuitive. Also, the customer service is lacking. When my school district ordered a custom app, it took more than six months to build, and it was still wrong when the company said it was finished.

**Recommendations to others considering SchoolMessenger School Notification:**

Please research the other options that are available. School Messenger's customer service is really lacking these days.

**What problems is SchoolMessenger School Notification solving and how is that benefiting you?**

When everything is working, it's nice to be able to connect with families in multiple ways. Not everyone checks their email regularly, so a phone call or app notification is handy.

  ### 6. Communication supported by data

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jami C. | Principal

**Reviewed Date:** August 17, 2022

**What do you like best about SchoolMessenger School Notification?**

The records you can access of if and how the message was accessed.

**What do you dislike about SchoolMessenger School Notification?**

That you can't schedule a message for multiple days.

**What problems is SchoolMessenger School Notification solving and how is that benefiting you?**

Helps with parent communication and reaching out.

  ### 7. A great communication tool between parents and teachers

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 24, 2021

**What do you like best about SchoolMessenger School Notification?**

I like that it is user friendly. The app is simple to download and navigate which is so important. This reduces the amount of questions that come up which gives teachers one less thing to worry about.

**What do you dislike about SchoolMessenger School Notification?**

Although user friendly, this app lacks in features. There is no way for a patent to initiate a private chat with a teacher. Because of this, the teacher must private message each parent in order to initiate that with each which is very time consuming. It's also irritating to not have search tool and have to scroll way back to see old messages.

**Recommendations to others considering SchoolMessenger School Notification:**

This app is very secure so that is the biggest reason we switched to it. If using this app do make sure to have the teachers initiate private messaging with each parent right away. I'm confident once you get used to it you will like it.

**What problems is SchoolMessenger School Notification solving and how is that benefiting you?**

This tool is certainly not the best but for the price point it is the best solution for us at the time. It comes down to a choice of a program with less security and better features or this. Much is still to be desired but it is still in it's early stages. I feel like this app has a lot of potential.

  ### 8. An important tool to keep your entire school community in the know

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2021

**What do you like best about SchoolMessenger School Notification?**

We use School Messenger daily to communicate with our students and parents.  We send out messages to the whole school, individuals, and specific groups of students.

**What do you dislike about SchoolMessenger School Notification?**

The interface is not very user-friendly at first. However, over the years, they have worked on updating the system. It looks better, but to a new user, it is a bit difficult to maneuver. However, the good news is that customer service is always available to assist.

**What problems is SchoolMessenger School Notification solving and how is that benefiting you?**

This is our number one communication system at my school. Parents know they will receive an update on their child's attendance before the day is over - whether their child is absent, present, tardy, on a field trip, excused, etc.

  ### 9. There are many options, but SchoolMessenger should be a pass

**Rating:** 1.0/5.0 stars

**Reviewed by:** Dr. Lisa M. G. | Chief Operations Officer, Education Management, Enterprise (> 1000 emp.)

**Reviewed Date:** April 12, 2021

**What do you like best about SchoolMessenger School Notification?**

SchoolMessenger is a communication system that has some good features. We had a contract with them for 11 years. It has been used successfully by other large school districts.

**What do you dislike about SchoolMessenger School Notification?**

poor customer service, data integration, data breaches

**Recommendations to others considering SchoolMessenger School Notification:**

Look at what the product can offer and see if it stands up to competitors. Ask other districts about their experiences. Most importantly, really do your homework on the customer service offered by SchoolMessenger. I found it to be almost non-existent until I googled the CEO and CFO, figured out their email addresses, and emailed them. Also look closely at their contract. Despite a data breach, you have to look at the cost of litigation as well. Just do your homework well. Its low cost - you get what you pay for.

**What problems is SchoolMessenger School Notification solving and how is that benefiting you?**

We used it to solve home/school communication issues. It was reliable with good service for the first 11 years of the contract. In year 12, they didn't properly pull the data from our SIS and released confidential information to parents in our 30,000 student district.

  ### 10. SchoolMessenger is indispensible for parent communications

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kristin L. | iPad Director | Director of Online Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 05, 2020

**What do you like best about SchoolMessenger School Notification?**

I most like the ease with how SchoolMessenger communicates with PowerSchool, keeping our parent communication data (email, phone) updated automatically.

**What do you dislike about SchoolMessenger School Notification?**

I don't really like how the SDD works for two reasons. It's great to be able to send merged documents this way, but I wish I could create templates myself rather than wait for someone in support to do so on my behalf. I also don't like that I can't see a preview of the merged document emails as our parents will see them prior to sending. It makes me nervous every time I send something that I don't have 100% assurance of how the emails will appear to the recipient.

**What problems is SchoolMessenger School Notification solving and how is that benefiting you?**

We have individual access codes that need to be sent to each parent for a variety of products. Being able to send merged documents with this information has become a huge timesaver.

  ### 11. SchoolMessenger Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 12, 2021

**What do you like best about SchoolMessenger School Notification?**

All important information pertaining to my school district is loaded into one place. This allows teachers and staff to receive news first before the public.

**What do you dislike about SchoolMessenger School Notification?**

I haven't had any trouble with SchoolMessenger as of yet.

**What problems is SchoolMessenger School Notification solving and how is that benefiting you?**

With SchoolMessengar, the district is able to inform all employees with important news and information through one outlet.

  ### 12. Very effective, very user friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.)

**Reviewed Date:** October 10, 2020

**What do you like best about SchoolMessenger School Notification?**

One of the best features of School Messenger is ease of use. Very intuitive, and easy to send messages effectively. Includes detailed reports and account of all messaging attempts. Also, very easy to simultaneously send messages in a second language and send push notifications to websites and social media. Another strong benefit of School Messenger is the robustness of the App. I can schedule and send messages and have access to the full features through my phone when I am away from the office.

**What do you dislike about SchoolMessenger School Notification?**

There are many steps included to sending a messaging. When communicating during a crisis, time is a critical factor. I wish there were a way to streamline the messaging during a crisis. Like an option to send a "quick message to all..." feature

**Recommendations to others considering SchoolMessenger School Notification:**

compare features from all vendors, and you will find that SchoolMessenger meets all your needs

**What problems is SchoolMessenger School Notification solving and how is that benefiting you?**

School Messenger has solved all of our Notification and communication ease. Also easy to train teachers and principals on how to use it!

  ### 13. School Messenger is a capable platform for communication to Parents and Staff

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michael H. | Senior Support Technician, Enterprise (> 1000 emp.)

**Reviewed Date:** October 09, 2020

**What do you like best about SchoolMessenger School Notification?**

We were able to communicate quickly and easily to our parents, students and staff with just a few clicks when needed.  We were able to extract any field out of our SIS that we wanted to be able to communicate by (Bus Number, EL status, etc).

**What do you dislike about SchoolMessenger School Notification?**

We had to do a lot of custom scripts to pull the information from our Student Information System as there was no API available for the SIS we were using (Chalkable).  I am sure they have APIs available for other Student Information Systems, but we really had to work to get the data in.  Also, in the end because we were so large, we needed a dedicated support person we could contact, and while they told us they would give us one, in the end we did not wind up with a single source contact.

**Recommendations to others considering SchoolMessenger School Notification:**

Make sure they can do everything you need and get a written contract for what their support will be.  We were very happy at first, but later on, support took longer and longer for us until they could not assist us in a timely fashion.

**What problems is SchoolMessenger School Notification solving and how is that benefiting you?**

We were able to more quickly communicate with our stakeholders when problems came up, that our previous notification system would not let us do in a timely fashion.

  ### 14. School Messenger - A great communications software!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 03, 2020

**What do you like best about SchoolMessenger School Notification?**

School Messenger is very easy to use, with a minimal training time. It's a great way to send mass emails, texts, or phone messages, and there is good support from their customer service team.

**What do you dislike about SchoolMessenger School Notification?**

There is nothing to say that we particularly dislike, but some training items will take a bit longer to work through, like manually loading a user vs. PowerSchool rolling them over. The only other item to note about School Messenger vs. other communication platforms is that texts are limited to 160 characters whereas others like Alert Solutions will allow you to go over that and have multiple texts send out the full message.

**Recommendations to others considering SchoolMessenger School Notification:**

School Messenger really is a great tool - there are others out there, but if your integration with PowerSchool is working correctly, School Messenger is incredibly easy to use!

**What problems is SchoolMessenger School Notification solving and how is that benefiting you?**

School Messenger is our mai ncommunication tool for school families, and it's a very easy and efficient way to send out emails, call, and texts.

  ### 15. Awesome Notification System!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Stephanie S. | Technology Support Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 23, 2020

**What do you like best about SchoolMessenger School Notification?**

It is very user friendly and easily manageable.

**What do you dislike about SchoolMessenger School Notification?**

We have had some issues with the social media links but we have managed to work around that.

**Recommendations to others considering SchoolMessenger School Notification:**

It is a nice product.  The setup was easy.  Support is great.

**What problems is SchoolMessenger School Notification solving and how is that benefiting you?**

It has made it a lot easier to notify parents of what is going on.  We are hoping to get Secure Document Delivery going this year and that will help to save us a lot of money on postage.

  ### 16. Very simple to use it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Raffaele A. | Psycologist, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2020

**What do you like best about SchoolMessenger School Notification?**

perfect software to manage communications between trainers, pupils and parents. strength is simplicity of use and versatility. i have just tried version free

**What do you dislike about SchoolMessenger School Notification?**

it is a bit expansive , an some time there are lag but i know that is for my bad connexion internet .

**Recommendations to others considering SchoolMessenger School Notification:**

racommendations fo all teacher

**What problems is SchoolMessenger School Notification solving and how is that benefiting you?**

In this hard period  i found the right solution for smart working and to be close to students

  ### 17. Best tool to notify all in school.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sushma B. | Data Sharing Master Between end users., Mid-Market (51-1000 emp.)

**Reviewed Date:** May 30, 2019

**What do you like best about SchoolMessenger School Notification?**

School Messenger school notification helps to notify all the parents.
Even for all the notifications school management can easily use this in either of the way.
It can be for student notifications and even for management too.
It is very easy to pass the message to all the student with a single shot.
Student and management data can be maintained easily.
Teachers can provide any idea or notification through this.
It helps for the both management and to all the parents in sharing the messages and notification.

**What do you dislike about SchoolMessenger School Notification?**

We need to invest initial for the first time setup.
We need different partition to share the notification to the students and management separately.


**Recommendations to others considering SchoolMessenger School Notification:**

School Messenger school notification helps to notify all the parents.
Even for all the notifications school management can easily use this in either of the way.
It can be for student notifications and even for management too.
It is very easy to pass the message to all the student with a single shot.
Student and management data can be maintained easily.
Teachers can provide any idea or notification through this.
It helps for the both management and to all the parents in sharing the messages and notification.

**What problems is SchoolMessenger School Notification solving and how is that benefiting you?**

It helps for the both management and to all the parents in sharing the messages and notification.
It is very easy to pass the message to all the student with a single shot.
Student and management data can be maintained easily.
Teachers can provide any idea or notification through this.

  ### 18. An app that has good potential

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 27, 2019

**What do you like best about SchoolMessenger School Notification?**

The concept of this app is great. Being able to send real time messages to parents phones is a great way to deliver urgent notifications such as school closings or emergencies.

**What do you dislike about SchoolMessenger School Notification?**

Although this app has potential, there are many things that need to be fixed. It is super laggy and slow. You receive a notification but then it takes minutes to open it and view it. This can obviously be bad if that message was an urgent one.

**Recommendations to others considering SchoolMessenger School Notification:**

Concept of the app is great but needs improvement. May be a better idea to wait to use this app until bugs are fixed and improvements are made.

**What problems is SchoolMessenger School Notification solving and how is that benefiting you?**

Being able to receive messages from teachers instantly and being able to communicate with other parents instantly.

  ### 19. Easy to Use and Timely

**Rating:** 5.0/5.0 stars

**Reviewed by:** Margaret M. | Registrar/Librarian, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2018

**What do you like best about SchoolMessenger School Notification?**

Working with support to set this up for our school report card eblast was an awesome experience.  They took the time to walk me through the process and to help with adjusting our report to fit the requirements.

**What do you dislike about SchoolMessenger School Notification?**

It took a bit of time, more than I expected, to adjust our report.  But once done, it works every time.

**Recommendations to others considering SchoolMessenger School Notification:**

I highly recommend this product for it's ease of use and great tech support.

**What problems is SchoolMessenger School Notification solving and how is that benefiting you?**

This is a quick and easy way to shoot out the report cards, plus it saves postage costs.  We also use this software for emergency messaging, which is, again, a fast easy way to contact our families.

  ### 20. Never seen like it before.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 20, 2019

**What do you like best about SchoolMessenger School Notification?**

It enables us to reach parents with ease through the various formats that they like, it allows one to monitor response of parents to calls and the capability to call back those that are busy after sometime is amazing, it's automated which makes work easier for the admin.

**What do you dislike about SchoolMessenger School Notification?**

It's complex to learn and could be expensive for a small school.

**Recommendations to others considering SchoolMessenger School Notification:**

It's an excellent tool that links the school admin with the parents directly which avoids the risks of students not delivering the message. It's worth every cent.

**What problems is SchoolMessenger School Notification solving and how is that benefiting you?**

Reaching parents to remind them of fees payment and meetings notification has been made easy in a way I never thought possible.

  ### 21. SchoolMessenger

**Rating:** 2.5/5.0 stars

**Reviewed by:** Edna B. | Administrative Assistant, Food Production, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 29, 2019

**What do you like best about SchoolMessenger School Notification?**

This app is very helpful to be able to be in contact with teachers and then being able to be in touch with parents

**What do you dislike about SchoolMessenger School Notification?**

The app is very slow and the font is really small. Not always receiving messages.

**What problems is SchoolMessenger School Notification solving and how is that benefiting you?**

This app helps with keeping in touch with parents and teachers very easily 

  ### 22. Great product that is reliable

**Rating:** 4.5/5.0 stars

**Reviewed by:** Scott F. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2018

**What do you like best about SchoolMessenger School Notification?**

All calls go out with great reporting. They roll the calls out in blocks in order to not overload the system, but they will guarantee all calls are out within a set amount of time. The reporting is excellent. You  can find out how many people never answered, hung up, listened to part of the message, or listened to the entire message. It numbers are busy, it will call them back.  We have not experienced any outages. We place roughly 100 calls a year using this system from the admin level. We place thousands of calls a month when tied into the lunch money balance system to notify families of low balances. 

**What do you dislike about SchoolMessenger School Notification?**

It's a bit expensive. It does a great job of being usable for even the less tech savvy folks in my district. The admin side is not too difficult to deal with, but finding the path to block numbers or even unblock them is clunky. It is not user friendly in that regard. You need to do that blocking when parents are either not honest about their phone number or they change numbers and never tell you. 

**Recommendations to others considering SchoolMessenger School Notification:**

If you are a Skyward user, buy it within Skyward. Some product, better price. 

**What problems is SchoolMessenger School Notification solving and how is that benefiting you?**

We are able to communicate with the community in a very quick and efficient fashion. They do a nice job of rolling the calls out in workable group sizes rather than inundating the system with everyone at one time. 

  ### 23. Easy communication 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Judy S. | Customer Relations, Enterprise (> 1000 emp.)

**Reviewed Date:** January 29, 2019

**What do you like best about SchoolMessenger School Notification?**

I like that this program creates an anonymous way for the staff to send in tips or a notification to school officials. This is important so that school communities remain safe. 

**What do you dislike about SchoolMessenger School Notification?**

There's nothing I dislike. This program is very straight forward to use. However, I would hope staff or students would contact the right people themselves instead of depending on this system. 

**What problems is SchoolMessenger School Notification solving and how is that benefiting you?**

This really makes it easy for staff and students to have a voice if something is wrong. 

  ### 24. Software Used weekly!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.)

**Reviewed Date:** January 17, 2019

**What do you like best about SchoolMessenger School Notification?**

This software allows school personnel to send out a weekly blast to parents and staff reviewing the week and providing important announcements to people’s cell phones!

**What do you dislike about SchoolMessenger School Notification?**

The process to which you must deactivate your phone to go straight to voicemail instead of always ringing when an announcement is being blasted out is difficult and confusing. 

**What problems is SchoolMessenger School Notification solving and how is that benefiting you?**

Information that gets lost in the shuffle of going home in a backpack is not made with one phone call to all parents! It’s amazing and seamless for teachers. 

  ### 25. Very Helpful!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 23, 2019

**What do you like best about SchoolMessenger School Notification?**

SchoolMessenger is the best and fastest way to get info to parents, and it creates a seamless connection from the school to staff and parents

**What do you dislike about SchoolMessenger School Notification?**

The software can be pretty expensive and may not be financially attainable for some small schools

**What problems is SchoolMessenger School Notification solving and how is that benefiting you?**

As a secretary, it has been so easy to get a widespread message out quickly and efficiently


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- [View SchoolMessenger School Notification pricing details and edition comparison](https://www.g2.com/products/schoolmessenger-school-notification/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+07%3A03%3A33+-0500&secure%5Bsession_id%5D=5be34a22-fe02-49a2-8c87-3adf87c9b106&secure%5Btoken%5D=f4280fe2fa1cdd51dba74a1421322a59166d05c84e165f245f384681b64ab2dc&format=llm_user)

## SchoolMessenger School Notification Features
**Functionality**
- Multimedia
- Mass Messaging
- Push Notifications
- Student Messaging
- Analytics

**Integration**
- Message Sync
- LMS Integration
- Classroom Management

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