Backup has speedy notifications to let me know what is going on in my environment. Wouldn't be able to operate without it Review collected by and hosted on G2.com.
Nothing this is one of the most diverse alerting system on the market! Review collected by and hosted on G2.com.
It is easy to set up and I can connect it to my PSA.
Checking backups is very efficient now. Review collected by and hosted on G2.com.
Sometimes emails don't arrive. It's hard to find the cause. Fortunately, there is a good Support department Review collected by and hosted on G2.com.
What I like best about ScalePad Backup Radar is its ability to centralize backup management. It provides a unified platform to monitor multiple backup vendors, saving time by automating tasks like backup checks and reports. The customizable alerts and reports also help tailor notifications for specific needs, making it highly efficient for MSPs Review collected by and hosted on G2.com.
The report setup can be challenging to configure Review collected by and hosted on G2.com.
The relevance of indicators and reporting. Customizable dashboards. The simplicity of configuration and ease of integrating clients. The responsiveness of customer support. Review collected by and hosted on G2.com.
The cost may seem high if all the features are not utilized, especially if the client portfolio is small. Review collected by and hosted on G2.com.
The best and most underrated aspect of backup radar is its ability to distinguish successes and failures independently from the services the backup originates from. Being allowed to track if a job has executed correctly, and even if it has executed at all, has made me more agile and quicker in my decision-making and fixing the problems.
Before backup radar, other backup service providers always marked as success if the last execution was that way, and didn't take into account the incremental backups you could have during the same day, that can miss. Therefore, didn't show that no result, backup radar never misses to notify me when an expected job doesn't execute, marking it as missed even if that same day we had a success, because it updates during the day it isn't only a tool you use at the start of your workflow, but one that helps you throughout all your working day.
Another really great aspect is the interface, dashboard especially, it's modular and fully customizable. To be highlighted is its integration with log sending, is what you could say "plug and play", you add the email in the box and instantly it detects the new objects in the mails so you can associate them to plans. I had a problem with a mailbox that was sending the wrong emails, and they were quick to answer and find a solution, so I can't complain about customer service either. Review collected by and hosted on G2.com.
If I had to say, the part that doesn't fit with me the most is the way it shows the date information is from. I would like for them to show or make a way so I can know at a glance that the information I'm looking at is from, and I would love for them to add the ability to show the different states during the day, with some type of option to load the information only until 10am, or from 10am to 6pm, it would allow me to segment and divide the working day better, making monitoring even easier. Review collected by and hosted on G2.com.
Backup Radar has been of huge benefit to our internal documentation to track & audit backups. The tool is very capable and shows you just enough of what you need to know regarding backups. The integrations are very easy to setup and support has been very responsive. We use this tool on a daily basis. I can't ever imagine going back to tracking manually. Review collected by and hosted on G2.com.
There is no ability to import previous backup statuses when integrating. Meaning you can only track a backup status the day you implement. Review collected by and hosted on G2.com.
Backup radar gives me a central console to see all my backups, no matter the various backup products our clients use, all in one single portal. It will show failures and success, that is an easyone, but one of the best things is that is shows when "nothing" happens. That usually results in no email alert being sent and if you are only monitoring failures like many do, it appears to be a success (no email alert). It can also open and close tickets directly in your PSA! Review collected by and hosted on G2.com.
Nothing so far! Backup Radar is solving so many issues for us in one go. If anything, I wish there were more API integrations, which are easier to work with than email parsing, but that is really on the vendor. Review collected by and hosted on G2.com.
Being able to ingest just about any kind of backup log is extremely helpful. We inherited an obscure cloud-based backup for one client that we notified Backup Radar's support team and within a couple of days they were able to parse the emails so we could get successful or failed notifications automatically. Review collected by and hosted on G2.com.
It's minor, but not being able to easily identify whether a device is a Workstation or Server through the integrations. Most integrations show this within their own portal. Review collected by and hosted on G2.com.
ScalePad's Backup Radar is my go-to tool for proactive backup management. Its intuitive interface and alerting system ensure we're always on top of our data's safety. Review collected by and hosted on G2.com.
I wish Backup Radar had more customizable alert thresholds to reduce false positives and fine-tune notifications. Review collected by and hosted on G2.com.
All backup results in one page through BackupRadar. Creating a dashboard is very simple and presents an overview without strolling to all the different backup software when using on a daily base. Also integration with Datto en IASO is perfect. Review collected by and hosted on G2.com.
It's simple to edit. There's nothing to dislike. Review collected by and hosted on G2.com.
Pricing provided by ScalePad Backup Radar.