
As a SAS consultant, I appreciate the wide range of integrated products and how seamlessly they work together within the Viya ecosystem. The user interfaces are modern, clear, and easy to navigate, especially in tools like SAS Intelligent Decisioning, Visual Investigator, and SAS Studio, which I use extensively. Viya enables efficient model design, deployment, and monitoring within a unified environment. Another strong aspect is customer support — tickets are usually addressed quickly, and the support team is responsive and helpful. Review collected by and hosted on G2.com.
Although SAS Viya is a powerful platform, it frequently suffers from unexpected bugs and random errors, many of which are difficult to diagnose. These issues often consume unnecessary time and patience. While support is responsive, some problems remain unresolved or reappear after updates, and macros or components occasionally break due to version changes. For a 2025-level technology, many of these errors feel too basic and avoidable, which can be disappointing from a customer’s perspective and should be anticipated better in such a mature product. Review collected by and hosted on G2.com.