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Sapio LIMS Reviews & Product Details

Sapio Sciences' mission is to improve lives by accelerating discovery, and because science is complex, Sapio makes technology simple. Sapio is a global business offering an all-in-one science-awareTM lab informatics platform combining cloud-based LIMS, ELN, and the Sapio Scientific Data Cloud . Sapio serves some of the largest global and specialist brands, including biopharma, CRO/CDMOs, and clinical diagnostic labs across NGS genomic sequencing, bioanalysis, bioprocessing, chemistry, stability, histopathology, in vivo studies and manufacturing. Customers love Sapio's platform because it is robust, scalable, and with no-code configuration, can quickly adapt to meet unique needs. For more information, visit www.sapiosciences.com and follow us on LinkedIn.

Product Website

Seller

Sapio Sciences

Languages Supported

German, English, French, Italian, Spanish

Product Description

Scalable, user-friendly and flexible applications for laboratory management and knowledge sharing.

Overview by

Richard Halton

Value at a Glance

Averages based on real user reviews.

Time to Implement

6 months

View More Pricing Information

Sapio LIMS Media

The ideal electronic lab notebook should also be the ideal LIMS system, no matter what types of drugs you are creating or processes you are modeling. It should also include science aware tools for designing molecules, reactions, plasmids, or CRISPR even.

Flow Cytometry data is a valuable tool used by many laboratories in their R&D efforts. Scientists spend extensive time and effort on this task slowing down their research efforts. Sapio customers use Flow extensively in the Sapio Informatics platform Electronic Lab Notebook (ELN) and have exp...

Sapio LIMS Demo - Sapio Integrated Charting

Data visualizations are conveniently available, built-in, as standard with the Sapio LIMS ELN platform.

Sapio NGS LIMS is a system built to handle the NGS sample tracking and processing needs of clinical or research laboratories. Sapio provides complete tracking of samples through the NGS pipeline from request through sample processing and results delivery. It provides automation integration as nee...

Official Downloads

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The 5 markers of a Science-Aware TM LIMS / ELN

Sapio Sciences Company Overview

Sapio Sciences ELN Product sheet

Sapio LIMS Reviews (21)

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Ericka P.

Associate Delivery Manager

Consulting

Mid-Market (51-1000 emp.)

7/28/2025

"The training isn’t just a session — it’s truly an experience where you genuinely learn"

5/5

What do you like best about Sapio LIMS?

What I like best about Sapio LIMS is how intuitive and flexible the platform is. From the very beginning, it’s clear that the system has been designed with both the end user and the broader scientific workflow in mind. The interface is clean and easy to navigate, which makes onboarding and daily use much more efficient — even for users who aren’t deeply technical.

Another standout feature is the level of customization available. Sapio LIMS adapts to the specific needs of our lab rather than forcing us to fit into a rigid structure. Whether it's configuring workflows, setting up data entry forms, or integrating with other systems, the platform provides the tools to tailor processes exactly as we need them.

I also appreciate how Sapio LIMS helps ensure data integrity and traceability, which are absolutely critical in regulated environments. The audit trails, role-based access, and overall structure give us the confidence that our data is secure, consistent, and compliant.

The trainers were knowledgeable, patient, and made sure we understood both the technical side and the bigger picture. It made a difference in how I engage with the software — not just clicking buttons, but actually understanding what I’m doing and why. Review collected by and hosted on G2.com.

What do you dislike about Sapio LIMS?

What I’ve found most challenging about Sapio LIMS so far is that, while the platform is very powerful, it can feel a bit overwhelming at first — especially for users who aren’t familiar with LIMS systems. There’s a learning curve when it comes to understanding how all the pieces fit together, and sometimes it takes time to feel fully confident navigating certain modules or settings.

That said, I wouldn’t call this a flaw, but rather something to be aware of. It’s a complex tool designed for complex environments, and the training sessions helped a lot in bridging that initial gap. With continued use, I’ve grown more comfortable with the system, but I do think a bit more user guidanc Review collected by and hosted on G2.com.

What problems is Sapio LIMS solving and how is that benefiting you?

One of the main problems Sapio LIMS is solving for us is the centralization and traceability of laboratory data. Before using Sapio, managing sample information, test results, and workflows could be fragmented or reliant on manual processes, which increased the risk of errors and made it harder to ensure consistency.

With Sapio, everything is captured and organized in one system, which helps improve data integrity, traceability, and operational efficiency. It’s much easier to track where samples are in the workflow, maintain standardized procedures, and generate reports when needed. This is especially valuable in regulated environments, where auditability and compliance are critical. Review collected by and hosted on G2.com.

Response from Yuri de Lugt of Sapio LIMS

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Thank you so much for sharing this wonderful review! We’re thrilled to hear that you found the training to be more than just a session, but truly a learning experience. That’s exactly the kind of impact we aim for!

We’re equally excited to hear how much you appreciate Sapio LIMS. From its intuitive, flexible design to the customization that allows it to fit seamlessly into your lab’s workflows. Your acknowledgment of our trainers’ patience and expertise is highly appreciated. They’ll be excited to hear this feedback!

Thank you again for taking the time to share your experience and insights. We’re lucky to have such great users like you in the Sapio community!

Verified User in Biotechnology

Enterprise (> 1000 emp.)

8/11/2025

"Out experience with Sapio Science products"

5/5

What do you like best about Sapio LIMS?

It is very flexible once you master the inner workings. We use it for several different scenarios in the lab. Review collected by and hosted on G2.com.

What do you dislike about Sapio LIMS?

The initial version of software about 10 years ago was very cumbersome. We carryover some aspects of the old implementation. Review collected by and hosted on G2.com.

Response from Yuri de Lugt of Sapio LIMS

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Thank you for sharing your experience with Sapio LIMS! We’re delighted to hear that you’ve been able to leverage the flexibility of our platform across multiple lab scenarios. Your feedback about the early versions is very valuable. We have worked hard over the years to make Sapio more intuitive and efficient, and it’s great to know those improvements are making a difference.

We’re especially glad that Sapio is helping you streamline workflows and achieve consistency in your lab processes. Supporting our customers’ scientific goals is at the heart of what we do, and we truly appreciate you being part of the Sapio community.

Ryan K.

Analytics Products Technical Lead

Enterprise (> 1000 emp.)

12/23/2024

"Detailed Oriented Team Delivered"

5/5

What do you like best about Sapio LIMS?

The flexibility. I enjoy having access to a system that allows us to design digital workflows that work with our labs. In the past, with much more rigid systems, it was more re-work of laboratory practices to work with a system. Not with this ELN! In addition, utilizing agile workflows, we were able to test and implement individual workflows as well as to test integrations along the way! Couple this with a great team at Sapio - it makes all the difference! Review collected by and hosted on G2.com.

What do you dislike about Sapio LIMS?

Obviously having a more open software leads to the introduction of bugs. This is more of a fact of life, then a downside of this particular ELN. Review collected by and hosted on G2.com.

Response from Yuri de Lugt of Sapio LIMS

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Thank you for your wonderful review! We're excited that Sapio ELN's flexibility and agile workflows have made a positive impact on your lab. It's great to hear our team's support has been a highlight for you! We appreciate your understanding of the challenges with open software and remain committed to ensuring the best experience. We're excited to support your continued success in digitizing lab experiments.

Verified User in Pharmaceuticals

Mid-Market (51-1000 emp.)

7/7/2023

"excellent platform for life sciences"

5/5

What do you like best about Sapio LIMS?

flexibility, ease of use, non-developer option, constantly adding new features Review collected by and hosted on G2.com.

What do you dislike about Sapio LIMS?

wish had more built-in modules (like it has storage) Review collected by and hosted on G2.com.

Response from Yuri de Lugt of Sapio LIMS

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Thank you so much for your excellent review. We appreciate the feedback also.

Brendan Y.

Senior Associate Scientist II

Mid-Market (51-1000 emp.)

6/7/2024

"Customizable LIMS System with Good Customer Support but Poor Documentation"

4/5

What do you like best about Sapio LIMS?

Sapio comes with a lot of good to decent apps out of the box that work within our system. What's especially great though is the fact that we can add our own plugins and webhooks that interface with our other information databases and accurately map out our experiments. Review collected by and hosted on G2.com.

What do you dislike about Sapio LIMS?

I really dislike the documentation of how Sapio Apps work. Most of the App Setup backend is obtuse and can require either a lot of trial and error or multiple demos to fully grasp, and that's just for 1 user. If we have to train another user then we have to rely on our own documentation or try to refer to the barebones Exemplar End User Documentation.

Thankfully, over the last year there has been a concerted and much appreciated effort from Sapio to expand their documentation and simply our ability to ask questions. The Sapio Sciences Support Portal is a great step forward, but still lacks much of the necessary documentation for specific apps. I look forward to more pages written within it. Review collected by and hosted on G2.com.

Response from Richard Halton of Sapio LIMS

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We are so very glad to hear that you are taking advantage of the out-of-the-box apps, plugins, and webhooks within Sapio. As you know, we continue to focus on improving our documentation—we are moving fast. Stay tuned for many more improvements. Thanks - The Sapio Team.

Michal G.

Data Czar

Mid-Market (51-1000 emp.)

6/7/2024

"Production for 4.5 years"

5/5

What do you like best about Sapio LIMS?

Sapio provides a foundation - the platform that guarantees the reliable storage of records. There is a ton of tools they provide on top of that for keeping track of experiments, materials, and data. The tools are inherently customizable so that we get process tracking to match our specialized workflows. Review collected by and hosted on G2.com.

What do you dislike about Sapio LIMS?

Sapio documentation does not provide best practices for the use of their tools. In fact we have to try and test things to figure out what practices to adopt. Review collected by and hosted on G2.com.

Response from Richard Halton of Sapio LIMS

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Thanks so much for your kind review and rating. We continue to invest heavily to improve our documentation, so your feedback is very useful and timely - Sapio Team.

Verified User in Pharmaceuticals

Small-Business (50 or fewer emp.)

7/6/2023

"Sapio LIMS Review"

4/5

What do you like best about Sapio LIMS?

The web-based access allows access from any instrument in the lab. This is great for rapidly uploading data at the point of creation into the database. The fundamental ability of the system to represent complex biological workflows is the single most important and attractive feature of this system. Combined with the ability to tune it to our specific needs, this makes data tracking for large numbers of entities very easy in the system. Review collected by and hosted on G2.com.

What do you dislike about Sapio LIMS?

Building views and generating reports is a little too dependent on the support from the team. While we appreciate the rapid turnaround and fantastic product support, features that allow us to glean data as is from the system would be nice to have in the future. Review collected by and hosted on G2.com.

What problems is Sapio LIMS solving and how is that benefiting you?

Exemplar is agnostic to the numbers of data elements that move through the workflows, which means it lends itself to high-throughput implementation from the get-go. This is critical to our workflow in the biologics space and we are able to provide the discovery process with an informatics backbone like no other. In addition to the speed, this system allows for easy data parsing and analysis, which allows us to examine our process and trends like never before. Most of our workflows are request-driven, so to have timeline data associated with a variety of requests empowers us to address age-old inefficiencies and even new challenges as the science evolves. Review collected by and hosted on G2.com.

Response from Yuri de Lugt of Sapio LIMS

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Thank you for sharing your detailed feedback! We're thrilled to hear how Sapio's web-based access and ability to represent complex workflows have streamlined your processes. Your note on improving self-service reporting capabilities is invaluable, and we'll pass this along to our product team. We're glad Sapio provides the robust backbone you need for high-throughput and insightful data analysis!

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

1/3/2025

"Sapio LIMS for high throughput NGS testing"

5/5

What do you like best about Sapio LIMS?

Sapio LIMS is versatile and flexible. It allows large, complex workflows and processes with the ability to modify and enhance with minimal effort or impact to current process. It has the ability to handle high throughput complex lab workflows. Review collected by and hosted on G2.com.

What do you dislike about Sapio LIMS?

Potential performance disadvantages if data hierarchy is not set up. Only use relational database without ability to utilize object database. Review collected by and hosted on G2.com.

Response from Yuri de Lugt of Sapio LIMS

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Thank you for sharing your great review!

We’re excited to learn that Sapio's platform's flexibility and ability to handle large, complex workflows have been valuable for your high-throughput NGS testing. Supporting scalable and sustainable workflows while enabling rapid deployment of new tests is exactly what we want for our users!

We also appreciate your feedback regarding the data hierarchy and database structure. Optimizing performance is a key focus, and insights like yours help us refine and enhance our platform to better meet our users’ needs.

It’s exciting to learn how Sapio is contributing to your lab's efficiency and innovation. Thank you for being a valued partner—we look forward to supporting your continued success!

Verified User in Pharmaceuticals

Enterprise (> 1000 emp.)

1/2/2025

"Great product if you are looking for customization"

3.5/5

What do you like best about Sapio LIMS?

Sapio LIMS ELN was able to adapt and customize their product to our specific design needs. Review collected by and hosted on G2.com.

What do you dislike about Sapio LIMS?

Some features are too complicated to adopt. Not easy to use in the beginning. Review collected by and hosted on G2.com.

Response from Yuri de Lugt of Sapio LIMS

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Thank you for your thoughtful review and feedback! We're pleased that Sapio's customization capabilities have met your design needs. Our goal is to provide flexible solutions that adapt to unique workflows, so it’s great to see that reflected in your experience.

We also appreciate your feedback regarding the complexity of some features. Continuous improvement is a priority for us, and we’re always working to make our Sapio ELN/LIMS platform more intuitive and user-friendly. Your input helps guide those efforts!

It’s great to see how our solution is contributing to a centralized and harmonized databank for your team—structured and searchable data is very important!

Thanks again for your review and for being a valued part of the Sapio community.

Jennifer C.

Director - Clinical Research Programs

Enterprise (> 1000 emp.)

6/12/2024

"Sapio ELN for sample managment"

5/5

What do you like best about Sapio LIMS?

Sapio system is very customizable to meet the labs workflows. The development teams are engaged and great to work with. The application is very user friendly and has a clean modern design Review collected by and hosted on G2.com.

What do you dislike about Sapio LIMS?

Custom Charts for dashboards are very limited to what can be selected. Review collected by and hosted on G2.com.

Response from Yuri de Lugt of Sapio LIMS

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Thank you for highlighting Sapio LIMS ELN's customizability, user-friendly design, and modern look!

It's great to see the system empowering your workflows and that we are making a positive impact. We're glad Sapio is streamlining sample storage and queries for your biorepository study, supporting audit readiness and study needs.

We appreciate your input on custom chart limitations for dashboards and will pass this along to our product team. Your insights are invaluable in driving improvements. We will share your feedback with the team.