---
title: SAM Service Manager Reviews
meta_title: 'SAM Service Manager Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how SAM Service Manager works for a business like yours.
date_modified: '2024-10-06'
parent_category:
  name: ERP
  url: https://www.g2.com/categories/erp
---


# SAM Service Manager Reviews
**Vendor:** SAM Software Solutions  
**Category:** [ERP Systems](https://www.g2.com/categories/erp-systems)
## About SAM Service Manager
SAM Service Manager is designed to improve productivity and efficiency across your daily business operations, it enables businesses to go paperless and to streamline several of their repetitive processes through automation and with real-time information about their ongoing day to day activities. SAM is packed with several useful features that help to provide a permanent link between your customers, administration team and mobile workers. Customers can have 24 hour access and log jobs though the customer portal, the administration team can go paperless and use SAM to automate several of their daily activities across several areas of the business, and mobile workers can use the SAM Mobile App to receive job information and send real-time job updates to customers and the administration team. SAM can be used by several industry sectors and is not limited to service providers as there are several features that can benefit other business types. Our main aim is to improve and streamline your business processes enabling you to thrive in an ever changing business environment. SAM helps you to connect your businesses departments together in one place, there is no need for the double entry of information, routine phone calls or unnecessary travel as these are just some of the benefits of this software solution. Our development team are constantly improving the software and SAM subscribers will always receive the latest updates.






- [View SAM Service Manager pricing details and edition comparison](https://www.g2.com/products/sam-service-manager/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-15+16%3A10%3A36+-0500&secure%5Bsession_id%5D=bb9e1d22-04d1-4fa4-a422-ae18f7fea1bb&secure%5Btoken%5D=54f2518b53cfb2b86dcb00918c3d3ef4d8fefd056fb8da615524c32b1dd8b4a7&format=llm_user)

## SAM Service Manager Features
**Accounting**
- AP Automation
- AR Automation
- Audit Trail
- Budgeting / Forecasting
- Collections Automation
- Financial Statements
- Invoice Customization
- Journal Entries
- Monitor Cash Positions
- Multi-Entity / Consolidation
- Payment Processing
- Recognition Rules
- Reconciliations
- Tags / Dimensions
- Payments Scheduling
- Payment Batches
- Payment Settlements 
- Payment Methods
- Business Process Automation
- Sales Automation
- Marketing Automation

**Back Office**
- Allocation
- Asset Register
- Lean Management
- Maintenance
- Organization Management
- Payroll
- Portfolio Mix
- Purchase Orders
- Requisition
- Shift Scheduling
- Sourcing
- Status
- Time & Attendance Tracking
- Warranty Management
- Inventory Management
- Support Ticket Management
- Calendar Management
- Financial Management
- Client Management
- Workflow Management
- Time Off Management
- Training Management
- Employee Management
- Vendor Management
- Supply Chain Management
- Payroll Management
- Compliance Management
- Document Management
- Communication Management
- Warehouse Management
- Enterprise Asset Management
- Sales Management
- Project Management
- Distribution Management
- Marketing Management
- Resource Scheduling

**Front Office**
- ATP
- Checkout Process
- Configuration Rules
- Contact & Account Management
- Customer Portal
- Field Service Booking
- Field Service Dispatch
- Product & Price List Management
- Product Catalog
- Promotions and Discounts
- Quote & Order Management
- Returns / Refunds
- Storefront Design Tools
- Territory & Quota Management
- Tickets
- Visual Configuration
- HR Management
- Task Management
- Customizable Fields
- Purchase Order Management

**Integration**
- Breadth of Partner Applications
- Data Import and Export Tools
- Integration APIs
- Productivity Tools
- Real-Time Data
- Collaboration Tools
- Data Analysis Tools

**Logistics**
- Centralized Inventory Database
- In Transit
- Inventory Forecasting
- Inventory Pricing and Costing
- Inventory Reporting
- Inventory Tracking / Ordering
- Picking Methods
- Picking Planning
- Receiving
- Shipping Options
- Manufacturing Planning

**Platform**
- Customization
- Internationalization
- Output Document Generation
- Performance and Reliability
- User, Role, and Access Management
- Workflow Capability
- Mobile Access

**Production**
- BOM
- Defects
- Identify Demand
- Inspections
- Manage Resources
- MPS
- MRP
- Production Plans
- Rework
- Shop Floor
- Waste
- WIP

**Reporting & Analytics**
- Custom Reporting
- Dashboards
- Integration
- Activity Dashboard

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Agentic AI - ERP Systems**
- Decision Making

**Additional Functionality**
- Data Import/Export
- Reminders
- AI Copilot
- Performance Metrics
- Accounting
- Billing & Invoicing
- Point of Sale (POS)
- Quotes/Estimates
- Customizable Templates
- Reporting & Statistics
- Customizable Branding
- Drag & Drop
- Access Controls/Permissions
- CRM
- Integrated Business Operations
- Multi-Location
- Bills of Material
- Reporting/Analytics
- Customizable Reports
- Visual Analytics
- Business Intelligence

## Top SAM Service Manager Alternatives
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