
Salus customer service is very response. I like the simplicity of the product. It is very user friendly. Review collected by and hosted on G2.com.
They've recently made some programming changes without informing me. I also don't like that they changed my company code. The old code was shorter and easier to remember. I won't be able to memorize an 8-digit code. Review collected by and hosted on G2.com.
Thank you for the feedback, this made our day. Responsive service and a genuinely easy to use product are exactly what we set out to build, so it's great to hear that's landing. And Rosie earning a shoutout for saving you research and design time is the kind of feedback we love.
On the company code change, security is always our top priority, and the longer code is part of how we keep raising that bar for your account and data. That said, we hear you on the advance notice. You should know before a change like this reaches your day to day workflow, and we've already discussed that with our team.
Thanks again for taking the time to share this. We appreciate having you as a customer!


