Consulting Services for Salesforce Partner Cloud (formerly Salesforce PRM)

Incapsulate, now a part of Accenture is a leading management and technology consulting firm. We help organizations realize true digital transformation and achieve lasting results. With expertise including cloud-based technologies, agile methodologies, digital analytics, and mobile solutions, we serve clients ranging from the Fortune 500 to state & local governments across the United States. Headquartered in Washington DC, Incapsulate has additional offices in Boston, Toronto, Ahmedabad, and Hyderabad. We blend management consulting with technical acumen across a variety of platforms and technologies – ranging from mobile and cloud computing to dashboards and data visualization using cutting-edge tools. We also have deep roots in transformational initiatives and specialize in Salesforce-based solutions to improve service delivery and streamline operations. Our Principles: 1. Curiosity – We make it a priority to keep learning about our clients, about our industry, and about ourselves. 2. Simplicity – While we are technologists at our core, we put people first. 3. Results Focus – We think in terms of outcomes and results. 4. Data Driven – We take an evidence-based approach to everything. 5. Passion – Quite simply, we love what we do, and we do what we love!

Inlead is a Norwegian consulting firm specializing in optimizing, automating, and anchoring business processes within the B2B sector. With a strong focus on digitalization, Inlead helps organizations unify their business processes, share information effectively, and deliver differentiated customer experiences. Their expertise spans marketing, sales, and service solutions, ensuring clients achieve measurable gains through tailored implementations. Key Features and Functionality: - Digitalization: Inlead assists businesses in integrating and automating their processes to enhance efficiency and customer engagement. - Service Delivery: They provide accessible and competent service delivery, both in-field and from customer centers, fostering positive experiences and long-term customer relationships. - Sales & Marketing: Inlead equips teams with the necessary structures, tools, and information to identify more opportunities and close more deals, converting insights into actions, reducing costs, and scaling operations through automation. Primary Value and Solutions: Inlead's primary value lies in its ability to merge technological expertise with solid business understanding, offering end-to-end solutions that unify marketing, sales, after-sales, customer service, and service delivery. By leveraging their extensive experience and certified consultants, Inlead enables organizations to streamline operations, enhance customer experiences, and achieve sustainable growth.

Kofana Digital, established in 2012, is Turkey's first Salesforce Partner, specializing in delivering comprehensive, customer-centric solutions that unify business units across sales, service, marketing, commerce, IT, and analytics. With over a decade of experience, Kofana Digital has successfully implemented Salesforce Customer 360 solutions, including Sales Cloud, Service Cloud, Marketing Cloud, and Experience Cloud, for clients in sectors such as automotive, technology, finance, logistics, and manufacturing. The company boasts a 5/5 satisfaction rating from over 250 projects in 25 countries, demonstrating its commitment to guiding businesses through their digital transformation journeys and unlocking new growth channels. Key Features and Functionality: - Salesforce Product Expertise: Proficient in Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Mulesoft, Slack, and Tableau. - Comprehensive Services: Offers consulting and assessment, application and architecture design, development and testing, DevOps and automation, data migration, integration, maintenance and support services, and Salesforce adoption and implementation. - Managed Services: Provides ongoing support post-project completion to maintain system lifecycle and ensure client success. - Industry Specialization: Expertise across various industries, including automotive, transportation, logistics, supply chain, manufacturing, hospitality, consumer goods, high tech, healthcare and life sciences, retail, financial services, and chemicals. Primary Value and Solutions: Kofana Digital empowers businesses to leverage AI, data, and CRM to shape the future of their operations. By offering tailored end-to-end solutions, the company enables organizations to take proactive measures based on valuable insights, streamline customer data, and achieve real-time automation. This approach optimizes data efficiency, resulting in enhanced customer engagement and satisfaction. Kofana Digital's unwavering focus on customers drives every aspect of their work, ensuring that businesses can meet the future today.

makepositive is a multi award-winning Platinum Salesforce consulting partner with over 1200 successful project deliveries so far. With more than 160 Salesforce experts in our team, we have a wealth of experience across the entire Salesforce platform. We have a wide breadth of knowledge across the Salesforce platform, including Sales Cloud, Community Cloud, Service Cloud, App Cloud, Marketing Cloud, Field Service Lightning, Quote to Cash, Pardot, Experience Design and Einstein Analytics. Proven, deep and accredited knowledge across the entire Salesforce platform, we are the largest, most certified and award winning Salesforce consultancy in the UK region.

Manras Technologies started as an initiative for bringing young, passionate Salesforce CRM talent under one roof and to create simple yet innovative solutions for various Service needs for our customers.

MarCloud helps B2B marketing teams get measurable ROI from Salesforce Marketing Cloud, Account Engagement (Pardot), and HubSpot. We work as a trusted technical and strategic partner when you need expert support with platform audits, implementations, migrations, integrations, campaign execution, and ongoing optimisation. Our experienced consultants focus on fixing the foundations of data, automation, and reporting, so your marketing activity is reliable, scalable, and easy to prove. By taking care of the technical complexity, we give marketing teams back time, improve lead quality for sales, and help turn marketing platforms into predictable revenue drivers.

Marlabs, is a Salesforce Platinum Cloud Consulting and Implementation Partner with 100% certified team of consultants and developers who have deep capabilities on the Salesforce Customer Success Platform and products. Marlabs has been featured in Gartner's Market Guide for Salesforce Implementation Partners in 2018. In 2015, Marlabs was awarded the Best Implementation Partner FY15 status by Salesforce. Marlabs demonstrated success by helping clients leverage the Salesforce® platform and understand their customers better, and in-turn sell and market smarter and faster while serving better. Marlabs has received among the highest client satisfaction score of 9.9 on a 10-point scale (independently measured by Salesforce).

Monks is a digital-first marketing and advertising services company dedicated to helping organizations harness the power of their data to build connected, personalized experiences at scale. With a global presence across 33 countries and a team of over 7,500 experts, Monks offers seamless access to top-tier talent in data, media, and content. Their unified approach enables brands to consolidate marketing and technology efforts, de-silo organizations, and innovate customer engagement strategies. Key Features and Functionality: - Industry Expertise: Monks provides tailored solutions across various industries, including Communications, Media, Technology, Retail, Consumer Goods, Healthcare, Financial Services, and more, addressing each sector's unique challenges. - Global Reach with Regional Relevance: Operating under a single P&L structure, Monks offers clients regional relevance combined with global capabilities, ensuring effective and localized marketing strategies. - Future-Proof Solutions: As a preferred partner to leading technology companies, Monks stays at the forefront of innovation, providing clients with cutting-edge solutions that are relevant now and adaptable for future needs. Primary Value and User Solutions: Monks empowers brands to transform their marketing and technology landscapes by integrating data-driven insights with creative content and advanced technology services. This holistic approach enables organizations to deliver personalized customer experiences, optimize marketing spend, and drive sustainable growth. By de-siloing operations and leveraging Monks' expertise, clients can effectively reach, engage, and convert their target audiences in an increasingly digital world.

NeuraFlash is a Salesforce Consulting Partner deploying intelligent solutions powered by Artificial Intelligence to improve employee productivity & customer experience

Noovle S.p.A., a subsidiary of the TIM Group, is an Italian center of excellence specializing in cloud and edge computing solutions. Formed through the integration of TIM's extensive experience and Noovle S.r.l.'s specialized expertise, the company offers a comprehensive suite of tailored services and solutions—from infrastructure to applications—designed to facilitate and manage the digital transformation of businesses and public administrations. With a network of data centers distributed across Italy, built according to the most advanced technological and security standards, Noovle provides organizations of all sizes with secure cloud resources and services for hosting servers, data, and information. Through strategic partnerships, the company ensures the development of innovative private, hybrid, and multicloud solutions, guaranteeing the secure and localized management of public and private data within Italy. Key Features and Functionality: - Cloud Solution Factory: Development and system integration of cloud-based solutions, including web portals and mobile applications; IT infrastructures on IaaS, PaaS, and SaaS services; big data and analytics; artificial intelligence; geo platforms; and search engines. - Customer Experience Optimization : Enhancing customer interactions through customer identity management, marketing automation, conversational engines, CRM, e-commerce, and marketing analytics. - Enterprise Information Management : Digitization and optimization of processes to build a smart enterprise, encompassing smart working, digital communication and collaboration, workflow and document management, and trusted services. Primary Value and Solutions Provided: Noovle empowers organizations to navigate the complexities of digital transformation by offering secure, scalable, and innovative cloud solutions. By leveraging their extensive network of data centers and strategic partnerships, Noovle ensures that businesses and public administrations can manage their data securely within Italy, comply with local regulations, and achieve operational efficiency. Their comprehensive services address critical business needs, from enhancing customer experiences to optimizing internal processes, thereby enabling clients to maintain a competitive edge in the digital era.