--- title: Salesfloor Reviews meta\_title: 'Salesfloor Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 24 reviews by the users' company size, role or industry to find out how Salesfloor works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 24 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Commerce url: https://www.g2.com/categories/commerce --- ### Salesfloor Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **scalability of Salesfloor** , enabling successful execution of large projects for mid-sized companies. [(2 mentions)](https://www.g2.com/products/salesfloor/reviews?filters%5Bsentiment_snippet%5D=2453785&qs=pros-and-cons#reviews) Users praise the **scalability** of Salesfloor, allowing for complex projects and tailored solutions for mid-sized companies. [(2 mentions)](https://www.g2.com/products/salesfloor/reviews?filters%5Bsentiment_snippet%5D=2453717&qs=pros-and-cons#reviews) Users commend the **flexible subscription model** of Salesfloor, enhancing the customization and usability for B2B sales. [(1 mentions)](https://www.g2.com/products/salesfloor/reviews?filters%5Bsentiment_snippet%5D=2453733&qs=pros-and-cons#reviews) Users admire the **individualized approach** of Salesfloor, enhancing customer service and strengthening buyer-store relationships. [(1 mentions)](https://www.g2.com/products/salesfloor/reviews?filters%5Bsentiment_snippet%5D=2453751&qs=pros-and-cons#reviews) Users value the **customizability** of Salesfloor, appreciating its adaptability to various business needs and preferences. [(1 mentions)](https://www.g2.com/products/salesfloor/reviews?filters%5Bsentiment_snippet%5D=2453768&qs=pros-and-cons#reviews) Users find **difficult customization** with Salesfloor due to an outdated frontend and an immature CMS for content changes. [(1 mentions)](https://www.g2.com/products/salesfloor/reviews?filters%5Bsentiment_snippet%5D=2453804&qs=pros-and-cons#reviews) Users note the **steep learning curve** for employees, indicating a need for better onboarding and training resources. [(1 mentions)](https://www.g2.com/products/salesfloor/reviews?filters%5Bsentiment_snippet%5D=2453727&qs=pros-and-cons#reviews) Users find **limited features** in Salesfloor, noting issues with the outdated frontend and an immature integrated CMS. [(1 mentions)](https://www.g2.com/products/salesfloor/reviews?filters%5Bsentiment_snippet%5D=2453739&qs=pros-and-cons#reviews) Users find the **missing features** of Salesfloor, such as an outdated frontend and an immature CMS, frustrating. [(1 mentions)](https://www.g2.com/products/salesfloor/reviews?filters%5Bsentiment_snippet%5D=2453792&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Salesfloor ##### 1. Business Growth Users praise the **scalability of Salesfloor** , enabling successful execution of large projects for mid-sized companies. [ See 2 mentions ](https://www.g2.com/products/salesfloor/reviews?filters%5Bsentiment_snippet%5D=2453785&qs=pros-and-cons#reviews) See Related User Reviews ![María José C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "María José C.") MC María José C. Enterprise (\> 1000 emp.) 4.5/5 "Expandable omnichannel solution" What do you like about Salesfloor? It's excellent that Commerce Cloud works with psychological and digital customer information. Customer information is collected regardless of location ![Marian C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marian C.") MC Marian C. Mid-Market (51-1000 emp.) 4.5/5 "B2C and B2B omnichannel in medium-sized companies" What do you like about Salesfloor? It is an established large-scale trading software from a based manufacturer. What I like most is the scalability of the software, especially when larg ##### 2. Product Management Users praise the **scalability** of Salesfloor, allowing for complex projects and tailored solutions for mid-sized companies. [ See 2 mentions ](https://www.g2.com/products/salesfloor/reviews?filters%5Bsentiment_snippet%5D=2453717&qs=pros-and-cons#reviews) See Related User Reviews ![Marian C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marian C.") MC Marian C. Mid-Market (51-1000 emp.) 4.5/5 "B2C and B2B omnichannel in medium-sized companies" What do you like about Salesfloor? It is an established large-scale trading software from a based manufacturer. What I like most is the scalability of the software, especially when larg ![Estefania L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Estefania L.") EL Estefania L. Enterprise (\> 1000 emp.) 4.5/5 "The all-rounder of commerce" What do you like about Salesfloor? With Salesfloor, e-commerce can also be implemented on a large scale. Various "accelerators" enable companies to operate web stores tailored to their ##### 3. B2B Sales Users commend the **flexible subscription model** of Salesfloor, enhancing the customization and usability for B2B sales. [ See 1 mentions ](https://www.g2.com/products/salesfloor/reviews?filters%5Bsentiment_snippet%5D=2453733&qs=pros-and-cons#reviews) See Related User Reviews ![María José C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "María José C.") MC María José C. Enterprise (\> 1000 emp.) 4.5/5 "Expandable omnichannel solution" What do you like about Salesfloor? It's excellent that Commerce Cloud works with psychological and digital customer information. Customer information is collected regardless of location ##### 4. Customer Experience Users admire the **individualized approach** of Salesfloor, enhancing customer service and strengthening buyer-store relationships. [ See 1 mentions ](https://www.g2.com/products/salesfloor/reviews?filters%5Bsentiment_snippet%5D=2453751&qs=pros-and-cons#reviews) See Related User Reviews ![Sandra Maria R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sandra Maria R.") SR Sandra Maria R. Mid-Market (51-1000 emp.) 5.0/5 "Enhancing the Buyer Experience and Optimizing Sales" What do you like about Salesfloor? What fascinates me the most about this instrument is the individualized approach that not only helps to strengthen the ties between the buyer and the ##### 5. Customizability Users value the **customizability** of Salesfloor, appreciating its adaptability to various business needs and preferences. [ See 1 mentions ](https://www.g2.com/products/salesfloor/reviews?filters%5Bsentiment_snippet%5D=2453768&qs=pros-and-cons#reviews) See Related User Reviews ![María José C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "María José C.") MC María José C. Enterprise (\> 1000 emp.) 4.5/5 "Expandable omnichannel solution" What do you like about Salesfloor? It's excellent that Commerce Cloud works with psychological and digital customer information. Customer information is collected regardless of location ### Top Cons or Disadvantages of Salesfloor ##### 1. Difficult Customization Users find **difficult customization** with Salesfloor due to an outdated frontend and an immature CMS for content changes. [ See 1 mentions ](https://www.g2.com/products/salesfloor/reviews?filters%5Bsentiment_snippet%5D=2453804&qs=pros-and-cons#reviews) See Related User Reviews ![María José C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "María José C.") MC María José C. Enterprise (\> 1000 emp.) 4.5/5 "Expandable omnichannel solution" What do you dislike about Salesfloor? Frontend not entirely up to date (single-page applications). Integrated CMS is not mature for many content changes (content maintenance is inconvenien ##### 2. Learning Curve Users note the **steep learning curve** for employees, indicating a need for better onboarding and training resources. [ See 1 mentions ](https://www.g2.com/products/salesfloor/reviews?filters%5Bsentiment_snippet%5D=2453727&qs=pros-and-cons#reviews) See Related User Reviews ![Sandra Maria R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sandra Maria R.") SR Sandra Maria R. Mid-Market (51-1000 emp.) 5.0/5 "Enhancing the Buyer Experience and Optimizing Sales" What do you dislike about Salesfloor? Since we ourselves are using this instrument, we ourselves have not found a failure, rather I can mention that it is quite adaptable for retailers as ##### 3. Limited Features Users find **limited features** in Salesfloor, noting issues with the outdated frontend and an immature integrated CMS. [ See 1 mentions ](https://www.g2.com/products/salesfloor/reviews?filters%5Bsentiment_snippet%5D=2453739&qs=pros-and-cons#reviews) See Related User Reviews ![María José C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "María José C.") MC María José C. Enterprise (\> 1000 emp.) 4.5/5 "Expandable omnichannel solution" What do you dislike about Salesfloor? Frontend not entirely up to date (single-page applications). Integrated CMS is not mature for many content changes (content maintenance is inconvenien ##### 4. Missing Features Users find the **missing features** of Salesfloor, such as an outdated frontend and an immature CMS, frustrating. [ See 1 mentions ](https://www.g2.com/products/salesfloor/reviews?filters%5Bsentiment_snippet%5D=2453792&qs=pros-and-cons#reviews) See Related User Reviews ![María José C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "María José C.") MC María José C. Enterprise (\> 1000 emp.) 4.5/5 "Expandable omnichannel solution" What do you dislike about Salesfloor? Frontend not entirely up to date (single-page applications). Integrated CMS is not mature for many content changes (content maintenance is inconvenien ## Top-Rated Alternatives [ ![Salesforce B2C Commerce](https://images.g2crowd.com/uploads/product/hd_favicon/c0057e64e14280fb9bd130283d103b99/salesforce-b2c-commerce.svg "Salesforce B2C Commerce") Salesforce B2C Commerce 4.3/5(593) ](https://www.g2.com/products/salesforce-b2c-commerce/reviews) [ ![Shopify Plus](https://images.g2crowd.com/uploads/product/hd_favicon/fcdd25678a56ddde6ecef634ec61af75/shopify-plus.svg "Shopify Plus") Shopify Plus 4.4/5(872) ](https://www.g2.com/products/shopify-plus/reviews) [ ![Shopify POS](https://images.g2crowd.com/uploads/product/hd_favicon/82b95df2e9c6cb59fd5f8a0e6c72b620/shopify-shopify-pos.svg "Shopify POS") Shopify POS 4.4/5(368) ](https://www.g2.com/products/shopify-shopify-pos/reviews) [ View All Alternatives ](https://www.g2.com/products/salesfloor/competitors/alternatives) ![Maite P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maite P.") MP Maite P. Software Developer Enterprise (\> 1000 emp.) 5/22/2024 "A platform that understands customers" 4.5/5 What do you like best about Salesfloor? What I like most about this platform is that it is quite easy to establish communication with professionals who make life of this company, this tool understands retail companies and can lead to business development with the help of advances in technologies such as AI. Personally, as a professional in technological areas, I have worked with this tool to improve the way in which connections are established with clients, besides its monthly cost is accessible and offers plans that can be adapted to the companies. Review collected by and hosted on G2.com. What do you dislike about Salesfloor? I have no constructive criticism to contribute to this platform, since my experience has been positive and has met the needs that as a professional and as a company we have required, its interface is fast and has functions that improve sales management. Review collected by and hosted on G2.com. What problems is Salesfloor solving and how is that benefiting you? We had a very outdated e-commerce system, since its deployment in 2021 in our company has improved and increased the efficiency as well as the way we can manage the commercial campaigns understanding what the customer is looking for and giving more efficient answers, connecting customers and sales managers in a faster and more secure way. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite KR kelly R. Digital Media Manager Marketing and Advertising Mid-Market (51-1000 emp.) 12/18/2023 "Helps us increase sales and improve customer experience" 4.5/5 What do you like best about Salesfloor? Salesfloor is an integral tool in our organization that allows us to efficiently address business issues and significantly improve our customer experience. One of the main advantages of Salesfloor that I like is its intuitive interface and quick integration. This feature allows our employees to use the software quickly and efficiently, without requiring extensive training. Review collected by and hosted on G2.com. What do you dislike about Salesfloor? To take full advantage of all Salesfloor functionalities, it is necessary to have a solid technological infrastructure. Although this is not a problem for our organization, it can be a barrier for those companies with limited resources. Review collected by and hosted on G2.com. What problems is Salesfloor solving and how is that benefiting you? The software has helped us optimize our inventory by providing us with real-time information about the most in-demand products and our customers' needs. As well as improve our sales in physical stores by providing our employees with the necessary tools to provide personalized service and increase sales conversion. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite PR Patricia R. Digital Marketing Manager Marketing and Advertising Mid-Market (51-1000 emp.) 10/31/2023 "It is much more than a tool for retail companies" 4.5/5 What do you like best about Salesfloor? Salesfloor is a solution for retail sales companies, but it is not limiting, it is ideal when looking for a customer service capable of attracting them and being able to offer them the best service and sales experience since it has functions integrated with AI, it is solution represents an important tool for the development of companies, and what I like is that it can connect buyers with sellers in a more direct way, it has assistance systems, online sales and other functions that help companies companies prosper Review collected by and hosted on G2.com. What do you dislike about Salesfloor? It is a complete tool, its cost is quite considerable given the functions that the solution offers, it is a tool for quick integration with the company's commercial channels and quick implementation so I have no functional problems with it Review collected by and hosted on G2.com. What problems is Salesfloor solving and how is that benefiting you? It has allowed good negotiations to be established and customers to have assistance 24 hours a day, 7 days a week. It has also helped us establish automatic response bots that can resolve customer concerns in real time when they need it. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Sandra Maria R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sandra Maria R.") SR Sandra Maria R. It Reporting & Analytics Marketing and Advertising Mid-Market (51-1000 emp.) 8/30/2023 "Enhancing the Buyer Experience and Optimizing Sales" 5/5 What do you like best about Salesfloor? What fascinates me the most about this instrument is the individualized approach that not only helps to strengthen the ties between the buyer and the store, but also optimizes customer service by giving them personalized attention focused on their needs and preferences. Salesfloor also empowers retailers to provide consumers with a seamless omnichannel shopping experience. Review collected by and hosted on G2.com. What do you dislike about Salesfloor? Since we ourselves are using this instrument, we ourselves have not found a failure, rather I can mention that it is quite adaptable for retailers as well as for wholesalers, for which its study and data collection skills are ideal once you You want to promote business and commercial processes. dynamically. Although only what I could mention is that the learning curve for the employees can be improved. Review collected by and hosted on G2.com. What problems is Salesfloor solving and how is that benefiting you? This tool helps us a lot in our work because through this tool, sales associates have the ability to connect with consumers in a personalized way, providing them with personalized suggestions, tips, and support in real time. So it is a huge tool that helps us a lot. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Emilio A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emilio A.") EA Emilio A. Software Engineer Information Technology and Services Mid-Market (51-1000 emp.) 8/24/2023 "Optimal system for sales" 4.5/5 What do you like best about Salesfloor? I like it because it is the ideal tool to improve your sales process in physical and online stores, allowing you to interact effectively with your customers through real-time communication. You will be able to answer queries, provide personalized recommendations and close sales quickly and efficiently, in addition to this solution, a personalized shopping experience can be provided to each customer. You can send personalized messages, offer exclusive discounts and offer complementary products according to the interests and needs of each person. But in general it is the ideal solution to improve sales processes and boost business results. With its various functionalities and advantages, you can effectively interact with customers, streamline operations and offer a personalized shopping experience. Review collected by and hosted on G2.com. What do you dislike about Salesfloor? Being a complete and versatile tool, it may take time to fully master all its features. However, with the right training, you will be able to take full advantage of all the advantages it offers Review collected by and hosted on G2.com. What problems is Salesfloor solving and how is that benefiting you? This software centralizes all sales operations in one place, which allows us to optimize processes and save time. Allowing us to access updated information on inventory, prices and promotions, guaranteeing effective management of our products. providing valuable information on customer behavior, preferences and purchasing habits. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Carlos C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carlos C.") CC Carlos C. Ecommerce Manager Mid-Market (51-1000 emp.) 5/2/2023 "it's now the management tool of choice for our portfolio companies." 5/5 What do you like best about Salesfloor? What works well is the simplicity of using the app. It's easy to import leads from a variety of platforms, assign them to the right team member and sales funnel. The system automatically updates all email communications and meetings. Also, you can add files to the contact record Review collected by and hosted on G2.com. What do you dislike about Salesfloor? The only drawback we have found with this tool is that the percentage calculations used for sales funnel conversions are non-standard and not entirely useful.when we saw that they charged us again for a full year we asked to cancel the service and they refused to refund us for the unused year because they already charged it. Review collected by and hosted on G2.com. What problems is Salesfloor solving and how is that benefiting you? Simple, easy to use. You're not bogged down with a confusing and complex interface that plagues many CRMs. The customer service is literally the best I've ever experienced. Questions are answered promptly and clearly and new features are communicated clearly and efficiently Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite AF Agustin F. Marketing Manager Market Research Mid-Market (51-1000 emp.) 7/4/2023 "Increase sales efficiencies" 4.5/5 What do you like best about Salesfloor? I like this platform because it allows sales teams to offer a personalised shopping experience in the sales space. Through this tool, sales associates can connect with customers on a one-to-one basis, providing personalized recommendations, advice and support in real time. In general, this tool offers improvement in customer experiences, allowing sales associates to know their customers better, which allows them to offer recommendations and advice tailored to their specific needs. This creates a personalised and unique shopping experience that fosters customer loyalty Review collected by and hosted on G2.com. What do you dislike about Salesfloor? For the moment, it has been what I require, but it is necessary to implement and use Salesfloor effectively since it requires a learning curve for sales associates. It is critical to provide proper training and ensure staff are fully familiar with the platform. Review collected by and hosted on G2.com. What problems is Salesfloor solving and how is that benefiting you? Allows optimizing time management and tasks of the sales teams, allowing fluid and efficient communication with customers. This allows them to serve more customers and provide better service in less time Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Danish J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danish J.") DJ Danish J. Business Analyst | Freelancer | Consultant | Digital Marketing Analyst Information Technology and Services Small-Business (50 or fewer emp.) 5/27/2023 "Enhanced Modern Customer Engagement" 3.5/5 What do you like best about Salesfloor? Their platform enabled associates to connect with customers through digital channels, providing personalised product recommendations and assistance. The focus on social commerce allowed leveraging social media platforms to reach customers and drive sales effectively. Review collected by and hosted on G2.com. What do you dislike about Salesfloor? There is a learning curve for store associates as clients familiarise themselves with the platform and the limitations in integration with specific e-commerce platforms. These factors required additional effort and posed potential constraints for seamless implementation and utilisation. Review collected by and hosted on G2.com. What problems is Salesfloor solving and how is that benefiting you? Salesfloor solves the challenge of engaging customers through digital channels by empowering store associates as digital brand ambassadors. This benefits us by fostering personalised customer interactions, driving sales, and leveraging social media platforms to reach customers where they spend their time, ultimately enhancing the overall customer experience. Since AI is getting adopted everywhere, Salesfloor lends a helping hand so that customers/clients do not leave behind. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Giovanni C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Giovanni C.") GC Giovanni C. Customer Services Enterprise (\> 1000 emp.) 3/24/2023 "A technological advance in business management" 4.5/5 What do you like best about Salesfloor? What I like about this tool is that it is the evolution of the commercial systems of the future, it is a tool that brings together all the sales efforts and customer service in a digital way, it allows you to schedule appointments with customers so that you can attend everyone in a personalized way, through live chats and other functions that are possible thanks to AI, it is quite easy to administer and its interface is fast, so its implementation does not imply additional training costs Review collected by and hosted on G2.com. What do you dislike about Salesfloor? The tool is well oriented to what it wants to offer, it is a virtual sales system that has dashboards about customers and much more, so I consider that there are no disadvantages in this type of system Review collected by and hosted on G2.com. What problems is Salesfloor solving and how is that benefiting you? It has allowed us to communicate with customers even by mail, where we send promotions and personalized information based on the data we already have, it is quite easy to use and it is also interactive Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![María José C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "María José C.") MC María José C. Account Manager Enterprise (\> 1000 emp.) 3/23/2023 "Expandable omnichannel solution" 4.5/5 What do you like best about Salesfloor? It's excellent that Commerce Cloud works with psychological and digital customer information. Customer information is collected regardless of location, time or device. Having the data, especially concerning commerce activities, is worth its weight in gold and significantly boosts the market. Usable functionality, open architecture, technically unobstructed. Many features are included by default. Out-of-the-box Salesfloor integration. Accelerators for quick start, including industry accelerators. B2C and B2B are usable. Initial entry into the COM theme is enormous. The subscription model is flexible. It offers customization options, and the front adjustments are flexible. Review collected by and hosted on G2.com. What do you dislike about Salesfloor? Frontend not entirely up to date (single-page applications). Integrated CMS is not mature for many content changes (content maintenance is inconvenient). Review collected by and hosted on G2.com. What problems is Salesfloor solving and how is that benefiting you? Use of the Omnichannel store platform for several of our brands. Use of Omnichannel features for our store platform. It is the bridge to the external world, customers, and distributors (business partners). Use of a powerful tool that includes PIM functionalities. Good interaction with ERP services. Review collected by and hosted on G2.com. 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