Salary.com Reviews (1,086)

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Reviews

Salary.com Reviews (1,086)

View 3 Video Reviews
4.4
1,086 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and robust data, which help streamline salary benchmarking and compensation analysis. The platform's ability to provide tailored insights based on industry and location enhances trust in the data, making it a valuable tool for informed decision-making. However, some users note that the AI job matching feature could be improved for better accuracy.

Pros & Cons

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nareg k.
NK
nareg k.
Comp Data Analyst
Enterprise (> 1000 emp.)
"User-Friendly Tool with Reliable Compensation Insights"
4.5/5
What do you like best about Salary.com?

Salary.com is very easy to use and doesn’t require much training to get started. Implementation was straightforward, and it quickly became a natural part of our workflow. I use it often to check salary ranges and validate decisions, and the features feel comprehensive enough to cover most of what we need. The data seems trustworthy, which makes a big difference in day-to-day compensation work. Review collected by and hosted on G2.com.

What do you dislike about Salary.com?

Customer support is generally responsive, but at times it takes longer than I expect to receive a detailed answer. I’d also like to see more integration options with other HR systems, which would make it even easier to connect and share data across platforms. Review collected by and hosted on G2.com.

Response from Alex Bell of Salary.com

Thank you for the detailed review! We are happy to hear that our data is helping you make informed, equitable pay decisions while reducing time and risk.

We appreciate your feedback. We are always trying to continue to expand our integrations options, and we would welcome your suggestions on what systems you would like us to add in the Product Ideas tab in the Community.

Lance J.
LJ
Lance J.
Sr. Director, EQMS & EHS
Mid-Market (51-1000 emp.)
"Accurate, Industry-Specific Compensation Data You Can Trust"
4.5/5
What do you like best about Salary.com?

I’ve used Salary.com mainly to research compensation information for current employees, as well as for potential future hires and roles. Being able to narrow the results based on our industry, company size, location, and other variables helps me feel more confident that the information is accurate and relevant. Review collected by and hosted on G2.com.

What do you dislike about Salary.com?

Many of the roles I researched had levels from I-V. The job description seemed to remain the same for each level, with only slight changes to reflect to whom that role would typically report and amount of experience required. More distinction between levels would have helped. Review collected by and hosted on G2.com.

Response from Alex Bell of Salary.com

Thank you for the detailed review! We are glad you are feeling confident using our data to price jobs for current and future roles.

We appreciate your feedback on our job descriptions for each role level. We encourage you to use the Product Ideas tab in the Community to share your suggestions directly with our developers.

Kyle S.
KS
Kyle S.
Head of People Operations
Mid-Market (51-1000 emp.)
"Easy Access to Updated Compensation Data with Flexible Mapping and Exports"
4/5
What do you like best about Salary.com?

I enjoy having easy access to updated compensation data, the ability to map that data to our specific job families and titles, and the option to export data and reports to share with internal team members. Review collected by and hosted on G2.com.

What do you dislike about Salary.com?

Right now, my only issue is the amount of time it takes to review and align similar job titles and salary data with our internal roles. I suspect that incorporating AI will help streamline this, making the process easier and more efficient. Review collected by and hosted on G2.com.

Response from Alex Bell of Salary.com

Thank you for your review! We are so glad that our platform is helping you make informed decisions that you can justify to leaders within your organization.

If you would like to get a demo of our AI tools, please don’t hesitate to contact your Customer Success Manager.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Great Tool with Great Support"
5/5
What do you like best about Salary.com?

I've been using Salary.com since I began work with my organization almost 8 years ago. It has been a reliable tool resource for my team during my entire tenure and one I use multiple times every single day. We've updated most systems and change a lot of vendors in my time here, but we've never had any discussion about ending our partnership with Salary.com.

I appreciate how easy Salary.com is to use - the system is intuitive and logical even non-technical people (like myself!) are able to use the system with ease.

I also appreciate how well Salary.com interfaces with our other systems. It interfaces pretty seamlessly with our HRIS system which has helped us 1) get better data points/metrics and 2) save time doing manual work.

Our Professional Services Lead Kim Scott has been a fantastic partner - always very responsive and eager to help us find ways to use Salary.com to its maximum potential. She's helped us a number of times with mass updates that have saved us countless hours from having to do the work manually ourselves. Her advice and support have been a game changer in helping us work smarter not harder! Review collected by and hosted on G2.com.

What do you dislike about Salary.com?

I don't have anything very negative to say. Sometimes there are some tricks to getting the system to interface with our HRIS, but it's worth trying to figure out the nuances to get the benefit of the systems connecting. Review collected by and hosted on G2.com.

Response from Alexander Bishop of Salary.com

Thank you for the five-star review! We’re glad that you’re leveraging CompAnalyst as a repository for your survey data and job descriptions. We appreciate your kind words about our support team—they’re key to our success. If you have any questions, please feel free to reach out to your Customer Success Team as they’re always happy to assist!

Verified User in Semiconductors
AS
Verified User in Semiconductors
Mid-Market (51-1000 emp.)
"Effortless Salary Analysis and Alignment"
4.5/5
What do you like best about Salary.com?

I like how easy it is to scope out key specifics to compare salary ranges as we hire in different states. This helps us present competitive salaries against the market. I also find it useful that we can add different states or years of experience to figure out the baseline of our salary and develop a better range to negotiate with the hire. The initial setup was very easy, and our account manager is great. Review collected by and hosted on G2.com.

What do you dislike about Salary.com?

I find accessing job titles within the same field challenging, especially when it comes to seeing the promotional job title timeline of a position and adding a new job code. Also, the job code in the description doesn't always match the three-digit job code, which can be confusing. Review collected by and hosted on G2.com.

Response from Alex Bell of Salary.com

Thank you for your detailed review! We are thrilled to hear that you had a smooth setup and are confidently pricing jobs.

We also appreciate the detailed feedback. We encourage you to leave suggestions for improvement via the Product Ideas tab in the Community. Your Customer Success Manager is also always happy to help with accessing and matching jobs.

Verified User in Staffing and Recruiting
CS
Verified User in Staffing and Recruiting
Enterprise (> 1000 emp.)
"Excellent tool for Comp Analysis"
4/5
What do you like best about Salary.com?

Their comp analysis tool is great. It’s easy to use, has strong data, and is customizable to the specific information you’re looking for. We use their tool a lot, and it’s been a big help with our clients.

Their customer support has also been excellent. My contact person is easy to reach and consistently helpful.

One minor downside is that for salaries in the EU, there’s still missing salary data for certain jobs. Occasionally, we also see salary ranges that feel far from reality. We currently don’t use integrations, so there isn’t much I can say about that. Pricing is handled by my colleagues, so I can’t comment in detail, but they’ve said it was reasonable. I also haven’t used their AI tools yet, but it’s something I should check out. Review collected by and hosted on G2.com.

What do you dislike about Salary.com?

Their website can be a bit slow. It can take a while for information to load/update. As mentioned before missing data for certain jobs in EU. Review collected by and hosted on G2.com.

Response from Ashley Iannuzzi of Salary.com

Thank you for your review. Glad to hear CompAnalyst is helping you find compensation data for your clients. Many of our customers would agree that a major benefit to the tool is just how easy it is to use. We understand you are experiencing performance issues. While there could be a variety of reasons for slow load times like internet connection or due to our large database, please be assured our team is constantly working to fine-tune our performance.

Verified User in Biotechnology
AB
Verified User in Biotechnology
Mid-Market (51-1000 emp.)
"Easy to Navigate with Great Job Variety and Benchmarking Tools"
4.5/5
What do you like best about Salary.com?

I like the variety of jobs that are available for me to compare. For the most part the website is also easy to navigate. The tools that Salary.com offers allows me to properly benchmark my employees in my company. Review collected by and hosted on G2.com.

What do you dislike about Salary.com?

At times when I save a job, I have no idea where they go, as in what folder they end up in. Other than this, there isn't much that I don't like about Salary.com. Review collected by and hosted on G2.com.

Response from Alex Bell of Salary.com

Thank you for your review! We are so thrilled to hear that you are pricing jobs better and feeling more confident in your own role using our platform.

Thank you for your feedback. We recommend contacting your Customer Success Manager; they will be happy to walk you through locating your saved jobs.

Ramona D.
RD
Ramona D.
Independent Beauty Consultant
Mid-Market (51-1000 emp.)
"Straightforward, Easy-to-Use System"
4.5/5
What do you like best about Salary.com?

I really like how easy the system is to use. Everything feels straightforward and simple to navigate. Review collected by and hosted on G2.com.

What do you dislike about Salary.com?

So far, I’m pleased with the system and how it’s been working for me. I just need a bit more time to learn and get comfortable with all of its features. Review collected by and hosted on G2.com.

Response from Alex Bell of Salary.com

Thank you for your review! We’re happy to hear that you are finding the platform intuitive and have been saving time gathering the data you need.

If you need help with learning how to use the platform effectively, contact your Customer Success Manager and they will always be happy to help you!

Alexandra V.
AV
Alexandra V.
Human Resources Generalist
Mid-Market (51-1000 emp.)
"Essential Tool for Competitive and Equitable Pay Strategies"
5/5
What do you like best about Salary.com?

I use Salary.com weekly to benchmark roles, develop pay bands, and ensure marketability for job postings. It helps us stay competitive and ensure equitable pay within our organization, allowing me to approach pay conversations with confidence. I find Salary.com incredibly easy to learn and appreciate that the data is validated, reliable, and current. I also like the ease of changing job scopes and the constant updates they roll out. Setting it up initially was very easy. Review collected by and hosted on G2.com.

What do you dislike about Salary.com?

Salary.com has many features and areas in the site, and sometimes it can be overwhelming on where to start Review collected by and hosted on G2.com.

Response from Alex Bell of Salary.com

Thank you for your detailed, 5-star review! We are thrilled to hear that you are able to make competitive and equitable pay decisions using our platform.

If you ever need help navigating the platform, please don’t hesitate to contact your Customer Success Manager; they will be happy to help you!

Verified User in Management Consulting
EM
Verified User in Management Consulting
Mid-Market (51-1000 emp.)
"Powerful Solution for Workforce Planning and Management"
4/5
What do you like best about Salary.com?

The platform is simple to use and the graphical interface is attractive. I really like the AI that is built into the tool to assist with searches that I am working upon. Review collected by and hosted on G2.com.

What do you dislike about Salary.com?

It was not the most intuitive tool to utilize at first. However, once I was able to recognize that it is like any successful search, defining the task, context, and reference helped to yield a better outcome.

The built in support could be better as well. Review collected by and hosted on G2.com.

Response from Alex Bell of Salary.com

Thank you for your review! We are happy to hear that you are enjoying our new AI features. We hope to continue to help your organization grow!

We understand that there is a learning curve when first using our platform. If you have any difficulties, your Customer Success Manager will always be happy to help you.