RTA Fleet360 Reviews & Product Details

Fleet360 is a very well-rounded, all-encompassing FMIS system. The robust report-writing tool is incredible and feels almost limitless, and the ability to schedule reports to go out on a regular basis saves an incredible amount of time. Review collected by and hosted on G2.com.

My biggest pain point with RTA Fleet360 is that support tickets can sometimes take a while to reach completion. I’m always satisfied with the responses I receive, whether it’s an explanation of why the system is doing what it’s doing or a correction to the issue. It just occasionally takes a bit of time to get to that final resolution. Review collected by and hosted on G2.com.

The software is very user friendly and works well for all skill levels. As a Faster user of 15 years this software works better and makes things flow like you'd expect. The report system has everything I need plus some. The technician side flows well for all skill level of technicians. If there is an issue, the support team is great to work with and their response's are quick and effective. Review collected by and hosted on G2.com.

Sometimes the software will take a while to load. Review collected by and hosted on G2.com.

It helps track the work performed across the entire fleet, as well as the parts used for fleet maintenance. It’s a great tool to have in the shop. Review collected by and hosted on G2.com.

I noticed that the VMRS code list includes codes for a facility/building, but I can’t add a building as an asset because the system requires a VIN number. A building doesn’t have a VIN, so I’m not sure how this is supposed to work. Review collected by and hosted on G2.com.

RTA Fleet360 is the latest version of the RTA platform. We've been using the RTA system for several years and adopted the 360 platform as quickly as possible once we heard it was coming out. One of the most useful features is the ease of access across platforms (iPad, PC, cell phone, etc.) that allows the tech's to not only update work orders in real-time, but also to log on/off in the field and even request parts while away from the shop.

On the management side, I love the new reporting as well as the layout. Gone are the days of being stuck with a single window at a time, now I can have multiple tabs open accessing information from across the system seamlessly. I use this daily to produce reports, update vehicle information, write work orders, and deal with the random customer questions that I regularly get.

Besides the 360 environment, RTA is also great at helping customers succeed--both with the software, but also in general. There is an amazing support team and consulting team available to support both the software, and management best practices alike.

We've also setup a few integrations with various systems; the easiest and most important was with our GPS/Telematics provider GPS Insight. The integration gives us up to the moment odometer/hour meter readings allowing us to actively run our PM compliance program. Review collected by and hosted on G2.com.

There are occasional bugs and system slow-downs; though these have been reduced significantly from the early days of the software. Review collected by and hosted on G2.com.

The ease of use from management down to the technician. Review collected by and hosted on G2.com.

The product is always evolving, sometimes bugs pop up. But when you send in a support ticket issue are acknowledged immediately and resolved within a reasonable timeframe. Review collected by and hosted on G2.com.

RTA has allowed us to be more efficient in the maintenance of our fleet. The PM'S due have decreased because of the alerts we receive. Review collected by and hosted on G2.com.

RTA is currently server based and they are moving web based. The new layout is not very user friendly. Review collected by and hosted on G2.com.

I’m really not a fan of this software in comparison to others that I’ve used Review collected by and hosted on G2.com.

Not very easy to learn, system sometimes doesn’t save created work orders Review collected by and hosted on G2.com.

I appreciate being able to find WO easily, some programs you can only search by date or time. Review collected by and hosted on G2.com.

Because we are a contractor for the RTC, I don't have to deal with too many complexities of the program, it meets my needs. Review collected by and hosted on G2.com.

The staff are great people, they support learning and have annual users conferences. This software is a full package. Review collected by and hosted on G2.com.

nothing, The software is ever changing. If I had to pick a negative it would be that it took a very long time for one of the update versions to come out. Review collected by and hosted on G2.com.