--- title: RSoft CRM Reviews meta\_title: 'RSoft CRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 15 reviews by the users' company size, role or industry to find out how RSoft CRM works for a business like yours. aggregate\_rating: rating\_value: 5.0 review\_count: 15 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### RSoft CRM Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **exceptional customer support** of RSoft CRM, noting quick responses and effective issue resolution. [(5 mentions)](https://www.g2.com/products/rsoft-crm/reviews?filters%5Bsentiment_snippet%5D=1784402&qs=pros-and-cons#reviews) Users love the **user-friendly interface** of RSoft CRM, facilitating easy customization and efficient task automation. [(5 mentions)](https://www.g2.com/products/rsoft-crm/reviews?filters%5Bsentiment_snippet%5D=1784364&qs=pros-and-cons#reviews) Users appreciate the **automation features** of RSoft CRM, making task management and lead handling effortless and efficient. [(4 mentions)](https://www.g2.com/products/rsoft-crm/reviews?filters%5Bsentiment_snippet%5D=1784372&qs=pros-and-cons#reviews) Users value the **efficient lead management** of RSoft CRM, facilitating easy follow-ups and monitoring of sales conversions. [(4 mentions)](https://www.g2.com/products/rsoft-crm/reviews?filters%5Bsentiment_snippet%5D=1784391&qs=pros-and-cons#reviews) Users appreciate the **easy access** of RSoft CRM, enhancing efficiency with quick actions and timely client follow-ups. [(2 mentions)](https://www.g2.com/products/rsoft-crm/reviews?filters%5Bsentiment_snippet%5D=2331302&qs=pros-and-cons#reviews) Users report **email issues** requiring frequent logins and communication, which can hinder efficiency and convenience. [(2 mentions)](https://www.g2.com/products/rsoft-crm/reviews?filters%5Bsentiment_snippet%5D=2414621&qs=pros-and-cons#reviews) Users face **connectivity issues** requiring frequent email communication and occasional login problems, complicating their experience with RSoft CRM. [(1 mentions)](https://www.g2.com/products/rsoft-crm/reviews?filters%5Bsentiment_snippet%5D=2471787&qs=pros-and-cons#reviews) Users have experienced **user-friendliness issues** before, though improvements have been noted in recent months. [(1 mentions)](https://www.g2.com/products/rsoft-crm/reviews?filters%5Bsentiment_snippet%5D=2414629&qs=pros-and-cons#reviews) ### Top Pros or Advantages of RSoft CRM ##### 1. Customer Support Users commend the **exceptional customer support** of RSoft CRM, noting quick responses and effective issue resolution. [ See 5 mentions ](https://www.g2.com/products/rsoft-crm/reviews?filters%5Bsentiment_snippet%5D=1784402&qs=pros-and-cons#reviews) See Related User Reviews ![shahana a.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "shahana a.") SA shahana a. Mid-Market (51-1000 emp.) 5.0/5 "Outstanding Customer Support Makes All the Difference" What do you like about RSoft CRM? “Excellent customer support—quick to respond and solved my issue on time.” VA V. Jeyasri A. Small-Business (50 or fewer emp.) 4.5/5 "User Friendly Software" What do you like about RSoft CRM? User friendly and good customer support. ##### 2. User-Friendly Users love the **user-friendly interface** of RSoft CRM, facilitating easy customization and efficient task automation. [ See 5 mentions ](https://www.g2.com/products/rsoft-crm/reviews?filters%5Bsentiment_snippet%5D=1784364&qs=pros-and-cons#reviews) See Related User Reviews ![Arun K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arun K.") AK Arun K. Mid-Market (51-1000 emp.) 5.0/5 "Professional, easy to Handle, and Very User-Friendly Interface" What do you like about RSoft CRM? its professional and easy to handle , interface is vet user friendly VA V. Jeyasri A. Small-Business (50 or fewer emp.) 4.5/5 "User Friendly Software" What do you like about RSoft CRM? User friendly and good customer support. ##### 3. Automation Features Users appreciate the **automation features** of RSoft CRM, making task management and lead handling effortless and efficient. [ See 4 mentions ](https://www.g2.com/products/rsoft-crm/reviews?filters%5Bsentiment_snippet%5D=1784372&qs=pros-and-cons#reviews) See Related User Reviews ![VISHNU J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "VISHNU J.") VJ VISHNU J. Small-Business (50 or fewer emp.) 5.0/5 "success story with RSoft" What do you like about RSoft CRM? What I like best about RSoft CRM is it's user friendly interface and high level of customization. It's easy to tailor workflows, automate tasks, witho ![Karthik B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karthik B.") KB Karthik B. Small-Business (50 or fewer emp.) 5.0/5 "Good Company For Growth" What do you like about RSoft CRM? It's a leading software product development company and I like that CRM is helps manage leads efficiently and easy to use. It provides automated wor ##### 4. Lead Management Users value the **efficient lead management** of RSoft CRM, facilitating easy follow-ups and monitoring of sales conversions. [ See 4 mentions ](https://www.g2.com/products/rsoft-crm/reviews?filters%5Bsentiment_snippet%5D=1784391&qs=pros-and-cons#reviews) See Related User Reviews ![Pavithrapazheri .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pavithrapazheri .") P Pavithrapazheri . Small-Business (50 or fewer emp.) 5.0/5 "Quick Lead Follow-Ups and Daily Email Reports That Boost Sales Monitoring" What do you like about RSoft CRM? quick action which helps to attend leads much easier to daily follow-up and sending daily reports on mail helps to monitor updates of sale conversion ![VIKAA H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "VIKAA H.") VH VIKAA H. Small-Business (50 or fewer emp.) 5.0/5 "It is a user friendly software to all the person those who are using it." What do you like about RSoft CRM? Avoiding repeated follow up of the client from different team in same office. It also very helpful for filtering the client and convert for the bookin ##### 5. Easy Access Users appreciate the **easy access** of RSoft CRM, enhancing efficiency with quick actions and timely client follow-ups. [ See 2 mentions ](https://www.g2.com/products/rsoft-crm/reviews?filters%5Bsentiment_snippet%5D=2331302&qs=pros-and-cons#reviews) See Related User Reviews ![VIKAA H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "VIKAA H.") VH VIKAA H. Small-Business (50 or fewer emp.) 5.0/5 "It is a user friendly software to all the person those who are using it." What do you like about RSoft CRM? Avoiding repeated follow up of the client from different team in same office. It also very helpful for filtering the client and convert for the bookin BK Bala K. Mid-Market (51-1000 emp.) 5.0/5 "User friendly & easy to access & extended support from support team" What do you like about RSoft CRM? Easy to access in quick action, Advanced report,etc ### Top Cons or Disadvantages of RSoft CRM ##### 1. Email Issues Users report **email issues** requiring frequent logins and communication, which can hinder efficiency and convenience. [ See 2 mentions ](https://www.g2.com/products/rsoft-crm/reviews?filters%5Bsentiment_snippet%5D=2414621&qs=pros-and-cons#reviews) See Related User Reviews ![Arun K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arun K.") AK Arun K. Mid-Market (51-1000 emp.) 5.0/5 "Professional, easy to Handle, and Very User-Friendly Interface" What do you dislike about RSoft CRM? All the issues has to be addressed through mail and in brief, few times login issues. ![VIKAA H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "VIKAA H.") VH VIKAA H. Small-Business (50 or fewer emp.) 5.0/5 "It is a user friendly software to all the person those who are using it." What do you dislike about RSoft CRM? On the starting We use to request email for each and every problem sort out. Now a days it is very user friendly. That issues also been sort out by t ##### 2. Connectivity Issues Users face **connectivity issues** requiring frequent email communication and occasional login problems, complicating their experience with RSoft CRM. [ See 1 mentions ](https://www.g2.com/products/rsoft-crm/reviews?filters%5Bsentiment_snippet%5D=2471787&qs=pros-and-cons#reviews) See Related User Reviews ![Arun K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arun K.") AK Arun K. Mid-Market (51-1000 emp.) 5.0/5 "Professional, easy to Handle, and Very User-Friendly Interface" What do you dislike about RSoft CRM? All the issues has to be addressed through mail and in brief, few times login issues. ##### 3. Not User-Friendly Users have experienced **user-friendliness issues** before, though improvements have been noted in recent months. [ See 1 mentions ](https://www.g2.com/products/rsoft-crm/reviews?filters%5Bsentiment_snippet%5D=2414629&qs=pros-and-cons#reviews) See Related User Reviews ![VIKAA H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "VIKAA H.") VH VIKAA H. Small-Business (50 or fewer emp.) 5.0/5 "It is a user friendly software to all the person those who are using it." What do you dislike about RSoft CRM? On the starting We use to request email for each and every problem sort out. Now a days it is very user friendly. That issues also been sort out by t ## Top-Rated Alternatives [ ![Bigin by Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/6192e214449f052a49d73112e561658a/bigin-by-zoho-crm.svg "Bigin by Zoho CRM") Bigin by Zoho CRM 4.6/5(872) ](https://www.g2.com/products/bigin-by-zoho-crm/reviews) [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,873) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![Less Annoying CRM](https://images.g2crowd.com/uploads/product/hd_favicon/b3f6393b63f82e5e208b792cee45992d/less-annoying-crm.svg "Less Annoying CRM") Less Annoying CRM 4.9/5(665) ](https://www.g2.com/products/less-annoying-crm/reviews) [ View All Alternatives ](https://www.g2.com/products/rsoft-crm/competitors/alternatives) ![VIKAA H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "VIKAA H.") VH VIKAA H. HR / Admin Small-Business (50 or fewer emp.) 12/26/2025 "It is a user friendly software to all the person those who are using it." 5/5 What do you like best about RSoft CRM? Avoiding repeated follow up of the client from different team in same office. It also very helpful for filtering the client and convert for the booking process. The Notification bell is very useful for the user to call back the client in the right time. Review collected by and hosted on G2.com. What do you dislike about RSoft CRM? On the starting We use to request email for each and every problem sort out. Now a days it is very user friendly. That issues also been sort out by them in the recent month. Review collected by and hosted on G2.com. What problems is RSoft CRM solving and how is that benefiting you? They have customized the report sheet as we prefer. often we request them to change user name and password for the new joining staff. But now they have customized it now. Now days admin can change or edit the staff details. And also last 50 crm entries are visible to all the employee so they can easily updated day to day reviews and follow ups of others also . Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Pavithrapazheri .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pavithrapazheri .") P Pavithrapazheri . CRM Admin Small-Business (50 or fewer emp.) 2/11/2026 "Quick Lead Follow-Ups and Daily Email Reports That Boost Sales Monitoring" 5/5 What do you like best about RSoft CRM? quick action which helps to attend leads much easier to daily follow-up and sending daily reports on mail helps to monitor updates of sale conversion Review collected by and hosted on G2.com. What do you dislike about RSoft CRM? currently no feature that was dislike to us Review collected by and hosted on G2.com. What problems is RSoft CRM solving and how is that benefiting you? Rsoft helps us to track and update customer based on their required information with timely follow-up notification and helps tell caller to check the complete track of the customer from the initial stage to closed won Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Arun K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arun K.") AK Arun K. Sales Head Mid-Market (51-1000 emp.) 1/31/2026 "Professional, easy to Handle, and Very User-Friendly Interface" 5/5 What do you like best about RSoft CRM? its professional and easy to handle , interface is vet user friendly Review collected by and hosted on G2.com. What do you dislike about RSoft CRM? All the issues has to be addressed through mail and in brief, few times login issues. Review collected by and hosted on G2.com. What problems is RSoft CRM solving and how is that benefiting you? Data management and sales convertion Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Shailaja N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shailaja N.") SN Shailaja N. Senior Manager Mid-Market (51-1000 emp.) 9/15/2025 "My success story with Rsoft crm" 5/5 What do you like best about RSoft CRM? I would prefer using Rsoft CRM due to its Speed and Accuracy, User friendly, Best customization support product I have ever worked with, Efficient auto-dialer option in Mobile App which helped my executive dial 450 calls per day. Escalations are addressed in short span of time. Great technical support by Chockalingam, Shivani & rest of the team headed by Pradeesh. Review collected by and hosted on G2.com. What do you dislike about RSoft CRM? Nil - We have solution for all technical questions. Hence no flaws at all. Review collected by and hosted on G2.com. What problems is RSoft CRM solving and how is that benefiting you? Rsoft CRM is basically managing our leads. It plays a major role in our business by securing our data and ease work flow. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AB Akshay B. Marketing Head Small-Business (50 or fewer emp.) 9/25/2025 "Great Experience" 5/5 What do you like best about RSoft CRM? We have been associated with Rsoft from last 2 years and we have had a very positive experience with them. Their sales, support team have been very good and they have set good system for any query/support required. Our overall experience has been very good and we would surely recommed it to other developers. Review collected by and hosted on G2.com. What do you dislike about RSoft CRM? They are good at their work and we do not have much to comment on this. Review collected by and hosted on G2.com. What problems is RSoft CRM solving and how is that benefiting you? It has helped us in managing our leads and business better. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![shahana a.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "shahana a.") SA shahana a. Senior Digital Marketing Mid-Market (51-1000 emp.) 11/25/2025 "Outstanding Customer Support Makes All the Difference" 5/5 What do you like best about RSoft CRM? “Excellent customer support—quick to respond and solved my issue on time.” Review collected by and hosted on G2.com. What do you dislike about RSoft CRM? Nothing to dislike; the CRM has been smooth and reliable. Review collected by and hosted on G2.com. What problems is RSoft CRM solving and how is that benefiting you? RSoft CRM is solving our problems on time with outstanding customer support. Their quick responses and clear, easy-to-understand guidance help our business run smoothly. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic KG KAMALAKANNAN G. MD Small-Business (50 or fewer emp.) 9/26/2025 "success story with RSoft AI" 5/5 What do you like best about RSoft CRM? It's easy to manage all my leads within a single software. I received multiple customization options from rsoft, such as report and workflow features, which I didn't have in my previous software customization and high budget. RSoft have user friendly dashboard & report Review collected by and hosted on G2.com. What do you dislike about RSoft CRM? Nill i not have any queries. about rsoft Review collected by and hosted on G2.com. What problems is RSoft CRM solving and how is that benefiting you? Previously, we did not maintain any leads, follow-ups, notifications, or similar tasks. After we started using the RSoft CRM, we were able to manage follow-ups and leads more effectively. We also purchased the R Dialler for our sales team its working good. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic BK Bala K. Business Head Mid-Market (51-1000 emp.) 10/1/2025 "User friendly & easy to access & extended support from support team" 5/5 What do you like best about RSoft CRM? Easy to access in quick action, Advanced report,etc Review collected by and hosted on G2.com. What do you dislike about RSoft CRM? Frontliners does not have any struggle to update the records. Review collected by and hosted on G2.com. What problems is RSoft CRM solving and how is that benefiting you? End to end lead management & for reports & analysis. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![VISHNU J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "VISHNU J.") VJ VISHNU J. Search Engine Optimization Analyst Small-Business (50 or fewer emp.) 5/27/2025 "success story with RSoft" 5/5 What do you like best about RSoft CRM? What I like best about RSoft CRM is it's user friendly interface and high level of customization. It's easy to tailor workflows, automate tasks, without needing deep technical tools are especially strong, helping us stay their customer support is responsive and helpful whenever we need assistance Review collected by and hosted on G2.com. What do you dislike about RSoft CRM? I used one year with RSoft CRM, I can confidently say it's been smooth and no issues Review collected by and hosted on G2.com. What problems is RSoft CRM solving and how is that benefiting you? RSoft CRM manage my leads & followups without manual effect fully automated & i increase my sales for 200% thanks for rsoft Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic VA V. Jeyasri A. Customer Relationship Manager Small-Business (50 or fewer emp.) 9/30/2025 "User Friendly Software" 4.5/5 What do you like best about RSoft CRM? User friendly and good customer support. Review collected by and hosted on G2.com. What do you dislike about RSoft CRM? Nothing specific. Looking for more advanced features to get implemented Review collected by and hosted on G2.com. What problems is RSoft CRM solving and how is that benefiting you? Easy to followup and able to track the details about the leads Review collected by and hosted on G2.com. 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