--- title: Rocket Matter Reviews meta\_title: 'Rocket Matter Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 173 reviews by the users' company size, role or industry to find out how Rocket Matter works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 173 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Legal url: https://www.g2.com/categories/legal --- ### Rocket Matter Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users highly value the **billing ease** of Rocket Matter, appreciating its time-saving and user-friendly capabilities. [(3 mentions)](https://www.g2.com/products/rocket-matter/reviews?filters%5Bsentiment_snippet%5D=2007727&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Rocket Matter, finding it intuitive and straightforward for daily operations. [(3 mentions)](https://www.g2.com/products/rocket-matter/reviews?filters%5Bsentiment_snippet%5D=2007716&qs=pros-and-cons#reviews) Users value the **time-saving features** of Rocket Matter, streamlining billing and document management for enhanced efficiency. [(3 mentions)](https://www.g2.com/products/rocket-matter/reviews?filters%5Bsentiment_snippet%5D=2007711&qs=pros-and-cons#reviews) Users value the **affordability** of Rocket Matter, enjoying its cost-effective features without compromising on quality or efficiency. [(2 mentions)](https://www.g2.com/products/rocket-matter/reviews?filters%5Bsentiment_snippet%5D=2031370&qs=pros-and-cons#reviews) Users praise the **intuitive billing features** of Rocket Matter, appreciating its flexibility and ease of use. [(2 mentions)](https://www.g2.com/products/rocket-matter/reviews?filters%5Bsentiment_snippet%5D=2007710&qs=pros-and-cons#reviews) Users express concerns about the **functionality issues** and lackluster customer support of Rocket Matter. [(1 mentions)](https://www.g2.com/products/rocket-matter/reviews?filters%5Bsentiment_snippet%5D=2007714&qs=pros-and-cons#reviews) Users note the **limited customization** of Rocket Matter, restricting its applicability to their specific industry needs. [(1 mentions)](https://www.g2.com/products/rocket-matter/reviews?filters%5Bsentiment_snippet%5D=2007708&qs=pros-and-cons#reviews) Users find the **limited scope for use** of Rocket Matter restricts its effectiveness in their industry. [(1 mentions)](https://www.g2.com/products/rocket-matter/reviews?filters%5Bsentiment_snippet%5D=2007709&qs=pros-and-cons#reviews) Users express dissatisfaction with **missing features** and find customer support lacking in robustness. [(1 mentions)](https://www.g2.com/products/rocket-matter/reviews?filters%5Bsentiment_snippet%5D=2007702&qs=pros-and-cons#reviews) Users report **poor customer support** as a significant drawback, often leading to unresolved issues and frustrations. [(1 mentions)](https://www.g2.com/products/rocket-matter/reviews?filters%5Bsentiment_snippet%5D=2007717&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Rocket Matter ##### 1. Billing Ease Users highly value the **billing ease** of Rocket Matter, appreciating its time-saving and user-friendly capabilities. [ See 3 mentions ](https://www.g2.com/products/rocket-matter/reviews?filters%5Bsentiment_snippet%5D=2007727&qs=pros-and-cons#reviews) See Related User Reviews ![Dara C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dara C.") DC Dara C. 5.0/5 "Streamlined Billing and Document Management Powerhouse" What do you like about Rocket Matter? I love using Rocket Matter for its ease of setup; it makes the process smooth and straightforward without any issues. The user-friendly interface, whe WW William W. Small-Business (50 or fewer emp.) 5.0/5 "An Excellent Program" What do you like about Rocket Matter? This is a terrific time and billing program. (I have to assume the practice management aspects of it are equally good.) I'm a solo practitioner and th ##### 2. Ease of Use Users appreciate the **ease of use** of Rocket Matter, finding it intuitive and straightforward for daily operations. [ See 3 mentions ](https://www.g2.com/products/rocket-matter/reviews?filters%5Bsentiment_snippet%5D=2007716&qs=pros-and-cons#reviews) See Related User Reviews ![Dara C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dara C.") DC Dara C. 5.0/5 "Streamlined Billing and Document Management Powerhouse" What do you like about Rocket Matter? I love using Rocket Matter for its ease of setup; it makes the process smooth and straightforward without any issues. The user-friendly interface, whe WW William W. Small-Business (50 or fewer emp.) 5.0/5 "An Excellent Program" What do you like about Rocket Matter? This is a terrific time and billing program. (I have to assume the practice management aspects of it are equally good.) I'm a solo practitioner and th ##### 3. Time Saving Users value the **time-saving features** of Rocket Matter, streamlining billing and document management for enhanced efficiency. [ See 3 mentions ](https://www.g2.com/products/rocket-matter/reviews?filters%5Bsentiment_snippet%5D=2007711&qs=pros-and-cons#reviews) See Related User Reviews ![Dara C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dara C.") DC Dara C. 5.0/5 "Streamlined Billing and Document Management Powerhouse" What do you like about Rocket Matter? I love using Rocket Matter for its ease of setup; it makes the process smooth and straightforward without any issues. The user-friendly interface, whe ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Positive Experience so far with Rocket Matter." What do you like about Rocket Matter? time tracking, billing, and client management all in one cloud-based package, I like it personally with the limited time I have used. ##### 4. Affordable Users value the **affordability** of Rocket Matter, enjoying its cost-effective features without compromising on quality or efficiency. [ See 2 mentions ](https://www.g2.com/products/rocket-matter/reviews?filters%5Bsentiment_snippet%5D=2031370&qs=pros-and-cons#reviews) See Related User Reviews ![Dara C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dara C.") DC Dara C. 5.0/5 "Streamlined Billing and Document Management Powerhouse" What do you like about Rocket Matter? I love using Rocket Matter for its ease of setup; it makes the process smooth and straightforward without any issues. The user-friendly interface, whe WW William W. Small-Business (50 or fewer emp.) 5.0/5 "An Excellent Program" What do you like about Rocket Matter? This is a terrific time and billing program. (I have to assume the practice management aspects of it are equally good.) I'm a solo practitioner and th ##### 5. Billing Users praise the **intuitive billing features** of Rocket Matter, appreciating its flexibility and ease of use. [ See 2 mentions ](https://www.g2.com/products/rocket-matter/reviews?filters%5Bsentiment_snippet%5D=2007710&qs=pros-and-cons#reviews) See Related User Reviews WW William W. Small-Business (50 or fewer emp.) 5.0/5 "An Excellent Program" What do you like about Rocket Matter? This is a terrific time and billing program. (I have to assume the practice management aspects of it are equally good.) I'm a solo practitioner and th ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Positive Experience so far with Rocket Matter." What do you like about Rocket Matter? time tracking, billing, and client management all in one cloud-based package, I like it personally with the limited time I have used. ### 5 Cons or Disadvantages of Rocket Matter ##### 1. Functionality Issues Users express concerns about the **functionality issues** and lackluster customer support of Rocket Matter. [ See 1 mentions ](https://www.g2.com/products/rocket-matter/reviews?filters%5Bsentiment_snippet%5D=2007714&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Mid-Market (51-1000 emp.) 3.5/5 "Nice but it needs to work on their UI" What do you dislike about Rocket Matter? Didn't like some of its features and a not so robust customer support ##### 2. Limited Customization Users note the **limited customization** of Rocket Matter, restricting its applicability to their specific industry needs. [ See 1 mentions ](https://www.g2.com/products/rocket-matter/reviews?filters%5Bsentiment_snippet%5D=2007708&qs=pros-and-cons#reviews) See Related User Reviews IA Itishree A. Mid-Market (51-1000 emp.) 4.5/5 "To better Productivity and faster growth" What do you dislike about Rocket Matter? Currently its new for our industry and has limited scope to use it. ##### 3. Limited Mobility Users find the **limited scope for use** of Rocket Matter restricts its effectiveness in their industry. [ See 1 mentions ](https://www.g2.com/products/rocket-matter/reviews?filters%5Bsentiment_snippet%5D=2007709&qs=pros-and-cons#reviews) See Related User Reviews IA Itishree A. Mid-Market (51-1000 emp.) 4.5/5 "To better Productivity and faster growth" What do you dislike about Rocket Matter? Currently its new for our industry and has limited scope to use it. ##### 4. Missing Features Users express dissatisfaction with **missing features** and find customer support lacking in robustness. [ See 1 mentions ](https://www.g2.com/products/rocket-matter/reviews?filters%5Bsentiment_snippet%5D=2007702&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Mid-Market (51-1000 emp.) 3.5/5 "Nice but it needs to work on their UI" What do you dislike about Rocket Matter? Didn't like some of its features and a not so robust customer support ##### 5. Poor Customer Support Users report **poor customer support** as a significant drawback, often leading to unresolved issues and frustrations. [ See 1 mentions ](https://www.g2.com/products/rocket-matter/reviews?filters%5Bsentiment_snippet%5D=2007717&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Mid-Market (51-1000 emp.) 3.5/5 "Nice but it needs to work on their UI" What do you dislike about Rocket Matter? Didn't like some of its features and a not so robust customer support ## Top-Rated Alternatives [ ![Clio Manage](https://images.g2crowd.com/uploads/product/hd_favicon/2475803944d6946c3c68bd9a898e1d2e/clio-clio-manage.svg "Clio Manage") Clio Manage 4.6/5(997) ](https://www.g2.com/products/clio-clio-manage/reviews) [ ![8am MyCase](https://images.g2crowd.com/uploads/product/hd_favicon/ae9cc0d58547045ab48e01575a3b375a/8am-mycase.svg "8am MyCase") 8am MyCase 4.4/5(390) ](https://www.g2.com/products/8am-mycase/reviews) [ ![Smokeball](https://images.g2crowd.com/uploads/product/hd_favicon/f16947056a8460c9f3d536838472e2e1/smokeball.svg "Smokeball") Smokeball 4.7/5(385) ](https://www.g2.com/products/smokeball/reviews) [ View All Alternatives ](https://www.g2.com/products/rocket-matter/competitors/alternatives) ![Camilo P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Camilo P.") CP Camilo P. Attorney Small-Business (50 or fewer emp.) 5/12/2022 "Effective and Efficient" 5/5 What do you like best about Rocket Matter? Simplicity and smoothness of software. All information in one place. Review collected by and hosted on G2.com. What do you dislike about Rocket Matter? Rocket matter can do a better job at saving important dates to the system, tasks are easily missed and dates do not properly provide alarms. Also, billing should be easily to duplicate. Review collected by and hosted on G2.com. Recommendations to others considering Rocket Matter: A great option to manage law firms. Review collected by and hosted on G2.com. What problems is Rocket Matter solving and how is that benefiting you? We are solving hundreds of suits for clients. Review collected by and hosted on G2.com. Show More Response from Maleeha Ahmad of Rocket Matter [Editedit](https://www.g2.com/survey_responses/rocket-matter-review-6604533/official_response/edit) We're glad to hear that you find Rocket Matter effective and efficient. We appreciate your feedback! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") UL Verified User in Law Practice Small-Business (50 or fewer emp.) 5/10/2022 "Quite Pleased" 4.5/5 What do you like best about Rocket Matter? Rocketmatter is quite user friendly. Tech support has always been responsive, and the demos when you first sign are up are very helpful. I am sure there are many functions that I still haven't even used. Review collected by and hosted on G2.com. What do you dislike about Rocket Matter? Compared to some other programs that friends use, the cost is a bit higher. There are some reports that I wish were available or that I could see differently. Review collected by and hosted on G2.com. What problems is Rocket Matter solving and how is that benefiting you? My primary use for Rocket Matter is billing and sending out invoices. The invoice sharing is super simple and quick. The timer is helpful as well. I like the dashboard. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Cindy P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cindy P.") CP Cindy P. Paralegal Small-Business (50 or fewer emp.) 5/10/2022 "Rocket Matters is the easiest billing software I've ever used!" 5/5 What do you like best about Rocket Matter? The ease of use for adding new matters and daily billing. Review collected by and hosted on G2.com. What do you dislike about Rocket Matter? Sometimes I have difficulty figuring out which report to use. Review collected by and hosted on G2.com. Recommendations to others considering Rocket Matter: Rocket Matters is the easiest and most efficient billing program I have used in my 20+ years in the legal field Review collected by and hosted on G2.com. What problems is Rocket Matter solving and how is that benefiting you? More time-efficient billing entries. I discovered the shortcuts for frequently entered deescriptions. Review collected by and hosted on G2.com. Show More Response from Daisy Pantoja of Rocket Matter [Editedit](https://www.g2.com/survey_responses/rocket-matter-review-6592856/official_response/edit) Thank you so much for taking the time to share your experience! We're thrilled to hear that Rocket Matter has been valuable for your practice. Feedback like yours means a lot to our team. If you ever have questions or need support, we're always here to help. 5/16/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services") UL Verified User in Legal Services Small-Business (50 or fewer emp.) 8/11/2022 "Review of Rocket Matter" 5/5 What do you like best about Rocket Matter? The calendaring of tasks in matters, the ease of entering retainer amounts, and also the ease of invoicing. Review collected by and hosted on G2.com. What do you dislike about Rocket Matter? That you cannot have more than one timer open at a time in the browser Firefox. Review collected by and hosted on G2.com. What problems is Rocket Matter solving and how is that benefiting you? Calendaring tasks on matters. That is huge for our business and volume of clients Review collected by and hosted on G2.com. Show More Response from Maleeha Ahmad of Rocket Matter [Editedit](https://www.g2.com/survey_responses/rocket-matter-review-6971722/official_response/edit) We're glad to hear that you find our calendaring, retainer entry, and invoicing features easy to use! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") UL Verified User in Law Practice Small-Business (50 or fewer emp.) 8/11/2022 "Love Rocket Matter!" 5/5 What do you like best about Rocket Matter? The aesthetic and streamlined appearance of the calendar, as well as the ease of use. Review collected by and hosted on G2.com. What do you dislike about Rocket Matter? I wish there was a way to break down each user's activity on a certain matter. Review collected by and hosted on G2.com. What problems is Rocket Matter solving and how is that benefiting you? RocketMatter makes it easy for me to keep up on my billable hours, which keeps everyone happy! Review collected by and hosted on G2.com. Show More Response from Maleeha Ahmad of Rocket Matter [Editedit](https://www.g2.com/survey_responses/rocket-matter-review-6971332/official_response/edit) We're thrilled to hear that you love the aesthetic and streamlined appearance of our calendar, as well as the ease of use. We appreciate your feedback. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services") UL Verified User in Legal Services Small-Business (50 or fewer emp.) 8/4/2022 "Easy to use" 3/5 What do you like best about Rocket Matter? I like having the ability to export my hours reports and to see what time has been billed to them by others on my team recently. Review collected by and hosted on G2.com. What do you dislike about Rocket Matter? I wish the mobile app worked better. I'm rarely able to log in without a hitch. Review collected by and hosted on G2.com. What problems is Rocket Matter solving and how is that benefiting you? Keeping on top of my progress toward billing goals. Review collected by and hosted on G2.com. Show More Response from Maleeha Ahmad of Rocket Matter [Editedit](https://www.g2.com/survey_responses/rocket-matter-review-6940591/official_response/edit) We're glad to hear that you find Rocket Matter easy to use and that the ability to export hours reports is helpful for you. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") AL Verified User in Law Practice Small-Business (50 or fewer emp.) 5/10/2022 "It is really easy to navigate and I learned it quickly my first couple of weeks on the job" 4.5/5 What do you like best about Rocket Matter? I like that I can see what every user has done on a certain matter because it does not require that I constantly ask them to update me. Review collected by and hosted on G2.com. What do you dislike about Rocket Matter? I do not like that sometimes the billing is not as accurate and we have had to talk to customer service a couple of times in the past. Review collected by and hosted on G2.com. What problems is Rocket Matter solving and how is that benefiting you? We are solving the problem of not having a centralized location to store all client details regarding their matter. I like that we can add time, run payments and invoice clients all in one spot. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Commercial Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Commercial Real Estate") AC Verified User in Commercial Real Estate Small-Business (50 or fewer emp.) 8/4/2022 "Rocket Matter Rocks" 5/5 What do you like best about Rocket Matter? The business intelligence is most helpful, I appreciate the organization it offers. The easy access to all my information. This is incomparable to the competitors. Review collected by and hosted on G2.com. What do you dislike about Rocket Matter? I don't really have anything i dislike about it. It can be a little confusing as there are so many options. Step by step tutorial within the trial would be helpful. Review collected by and hosted on G2.com. What problems is Rocket Matter solving and how is that benefiting you? Rocket Matter allows our company to organize its consumers and track the status of their files. It also helps our team stay on the same page by allowing multiple users. Review collected by and hosted on G2.com. Show More Response from Maleeha Ahmad of Rocket Matter [Editedit](https://www.g2.com/survey_responses/rocket-matter-review-6940510/official_response/edit) We're thrilled to hear that you find our business intelligence and organization features helpful! We appreciate your feedback. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services") UL Verified User in Legal Services Small-Business (50 or fewer emp.) 5/11/2022 "Great for time management!" 5/5 What do you like best about Rocket Matter? The ease of capturing time for each case is very helpful during a busy day (especially being able to have more than one timer ready to go at any time). Review collected by and hosted on G2.com. What do you dislike about Rocket Matter? Nothing really. Sometimes the associated matter emails take longer to load, but I believe that would be the case all around. Rocket Matter has been great. Review collected by and hosted on G2.com. What problems is Rocket Matter solving and how is that benefiting you? The main problem was ensuring the association of our calendars with Rocket Matter so we can associate various appointments with the client matter. We have since stopped the use of the calendar integration. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") UL Verified User in Law Practice Small-Business (50 or fewer emp.) 5/12/2022 "Rocket Matter makes it easy to keep track of everyday tasks" 5/5 What do you like best about Rocket Matter? We are a small office with different groups, so I appreciate that we can all add different matters to the calendar while continuing to be consistent and organized. Review collected by and hosted on G2.com. What do you dislike about Rocket Matter? I don't like that it doesn't automatically save the description of your matter unless you click save if not you have to rewrite it. Review collected by and hosted on G2.com. Recommendations to others considering Rocket Matter: Be sure to watch the videos about the different features that Rocket Matter has to offer as they are very useful. Review collected by and hosted on G2.com. What problems is Rocket Matter solving and how is that benefiting you? I don't have any issues that I'm currently solving with Rocket Matter. Review collected by and hosted on G2.com. 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