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Rivial Data Security

By Rivial Data Security

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How would you rate your experience with Rivial Data Security?

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Rivial Data Security Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value Rivial Data Security for its exceptional customer service and effective support in managing GRC tasks. (5 mentions)
Users value the clear and consistent communication from Rivial Data Security, enhancing support and collaboration in cybersecurity efforts. (3 mentions)
Users appreciate the exceptional customer support from Rivial, with responsive and proactive assistance enhancing their experience. (3 mentions)
Users value the expertise and support of Rivial Data Security, appreciating their proactive and knowledgeable approach. (3 mentions)
Users value the supportive assistance of the Rivial team, emphasizing their dedication and expertise in cybersecurity. (3 mentions)
Users value the centralized management of compliance documentation with Rivial, greatly enhancing efficiency and audit readiness. (2 mentions)
Users praise Rivial Data Security for its robust protection and tailored tools, enhancing cybersecurity for credit unions. (2 mentions)
Users highlight the centralized compliance documentation in Rivial Data Security, making audits and monitoring highly efficient. (1 mentions)
Users experience a learning curve with Rivial, but the team offers great support to ease the process. (3 mentions)
Users experience a difficult learning curve with Rivial Data Security, though support from the team eases the process. (2 mentions)
Users note a learning difficulty with Rivial, though the support team helps make the experience easier. (2 mentions)
Users face some adoption issues with Rivial Data Security, requiring adjustments to new methodologies and tool nuances. (1 mentions)
Users experience confusing concepts and terminology in Rivial Data Security, complicating their overall experience. (1 mentions)
Users find the interface confusing, struggling with terminology and concepts despite Rivial's helpful support team. (1 mentions)
Users find the platform interface confusing, with non-intuitive terminology and complex concepts complicating usage. (1 mentions)
Users find the lack of clarity in Rivial Data Security's interface and terminology can be confusing at times. (1 mentions)

Top Pros or Advantages of Rivial Data Security

1. Helpful
Users value Rivial Data Security for its exceptional customer service and effective support in managing GRC tasks.
See 5 mentions

See Related User Reviews

MR

Martin R.

Mid-Market (51-1000 emp.)

5.0/5

"Rivial performs our annual risk assessment"

What do you like about Rivial Data Security?

Rivial is reliable and has a high level of expertise and professionalism. The team demonstrates a strong commitment to deliver quality service and mee

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Responsive and Supportive Customer Service team with a Clean, and User Friendly Platform"

What do you like about Rivial Data Security?

Rivial Security has an exceptional customer service, proactive follow ups, and clear and consistent communication. Their team has been incredibly resp

2. Communication
Users value the clear and consistent communication from Rivial Data Security, enhancing support and collaboration in cybersecurity efforts.
See 3 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Responsive and Supportive Customer Service team with a Clean, and User Friendly Platform"

What do you like about Rivial Data Security?

Rivial Security has an exceptional customer service, proactive follow ups, and clear and consistent communication. Their team has been incredibly resp

Allen J.
AJ

Allen J.

Mid-Market (51-1000 emp.)

4.5/5

"Tools and a Team to help me reduce risks to our environment."

What do you like about Rivial Data Security?

We not only got a great tool, but the Rivial team essentially becomes an extension of our team in helping conduct and analyze the reviews of our envir

3. Customer Support
Users appreciate the exceptional customer support from Rivial, with responsive and proactive assistance enhancing their experience.
See 3 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Responsive and Supportive Customer Service team with a Clean, and User Friendly Platform"

What do you like about Rivial Data Security?

Rivial Security has an exceptional customer service, proactive follow ups, and clear and consistent communication. Their team has been incredibly resp

Allen J.
AJ

Allen J.

Mid-Market (51-1000 emp.)

4.5/5

"Tools and a Team to help me reduce risks to our environment."

What do you like about Rivial Data Security?

We not only got a great tool, but the Rivial team essentially becomes an extension of our team in helping conduct and analyze the reviews of our envir

4. Expertise
Users value the expertise and support of Rivial Data Security, appreciating their proactive and knowledgeable approach.
See 3 mentions

See Related User Reviews

MR

Martin R.

Mid-Market (51-1000 emp.)

5.0/5

"Rivial performs our annual risk assessment"

What do you like about Rivial Data Security?

Rivial is reliable and has a high level of expertise and professionalism. The team demonstrates a strong commitment to deliver quality service and mee

JJ

Jessica J.

Mid-Market (51-1000 emp.)

5.0/5

"Reliable Partner in IT Risk Management with Excellent Support"

What do you like about Rivial Data Security?

I enjoyed working with Rivial for our IT Risk Assessment and vCISO services. They have helped our organization make informed decisions about the secur

5. Team Helpfulness
Users value the supportive assistance of the Rivial team, emphasizing their dedication and expertise in cybersecurity.
See 3 mentions

See Related User Reviews

MR

Martin R.

Mid-Market (51-1000 emp.)

5.0/5

"Rivial performs our annual risk assessment"

What do you like about Rivial Data Security?

Rivial is reliable and has a high level of expertise and professionalism. The team demonstrates a strong commitment to deliver quality service and mee

Allen J.
AJ

Allen J.

Mid-Market (51-1000 emp.)

4.5/5

"Tools and a Team to help me reduce risks to our environment."

What do you like about Rivial Data Security?

We not only got a great tool, but the Rivial team essentially becomes an extension of our team in helping conduct and analyze the reviews of our envir

6. Document Management
Users value the centralized management of compliance documentation with Rivial, greatly enhancing efficiency and audit readiness.
See 2 mentions

See Related User Reviews

LO

Leila O.

Mid-Market (51-1000 emp.)

5.0/5

"Streamlining Compliance and Risk Management with Robust Support"

What do you like about Rivial Data Security?

Rivial has played a key role in formalizing our approach to cyber compliance and risk assessments. The platform offers a structured methodology that h

Heather F.
HF

Heather F.

Small-Business (50 or fewer emp.)

5.0/5

"Our years with Rivial Data Security have been the BEST!"

What do you like about Rivial Data Security?

I enjoy the interaction with the knowledgeable staff at RDS. They are always willing to help, even outside of our monthly meetings and always send rem

7. Security
Users praise Rivial Data Security for its robust protection and tailored tools, enhancing cybersecurity for credit unions.
See 2 mentions

See Related User Reviews

JJ

Jessica J.

Mid-Market (51-1000 emp.)

5.0/5

"Reliable Partner in IT Risk Management with Excellent Support"

What do you like about Rivial Data Security?

I enjoyed working with Rivial for our IT Risk Assessment and vCISO services. They have helped our organization make informed decisions about the secur

Heather F.
HF

Heather F.

Small-Business (50 or fewer emp.)

5.0/5

"Our years with Rivial Data Security have been the BEST!"

What do you like about Rivial Data Security?

I enjoy the interaction with the knowledgeable staff at RDS. They are always willing to help, even outside of our monthly meetings and always send rem

8. Compliance Management
Users highlight the centralized compliance documentation in Rivial Data Security, making audits and monitoring highly efficient.
See 1 mentions

See Related User Reviews

LO

Leila O.

Mid-Market (51-1000 emp.)

5.0/5

"Streamlining Compliance and Risk Management with Robust Support"

What do you like about Rivial Data Security?

Rivial has played a key role in formalizing our approach to cyber compliance and risk assessments. The platform offers a structured methodology that h

Top Cons or Disadvantages of Rivial Data Security

1. Learning Curve
Users experience a learning curve with Rivial, but the team offers great support to ease the process.
See 3 mentions

See Related User Reviews

LO

Leila O.

Mid-Market (51-1000 emp.)

5.0/5

"Streamlining Compliance and Risk Management with Robust Support"

What do you dislike about Rivial Data Security?

Rivial has a learning curve for new users. However, the Rivial team is highly responsive and supportive. They have been very helpful in addressing any

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Responsive and Supportive Customer Service team with a Clean, and User Friendly Platform"

What do you dislike about Rivial Data Security?

While Rivial Security's platform is generally clean and intuitive, we've found that some of the concepts, terminology, and technical aspects, particul

2. Difficult Learning
Users experience a difficult learning curve with Rivial Data Security, though support from the team eases the process.
See 2 mentions

See Related User Reviews

LO

Leila O.

Mid-Market (51-1000 emp.)

5.0/5

"Streamlining Compliance and Risk Management with Robust Support"

What do you dislike about Rivial Data Security?

Rivial has a learning curve for new users. However, the Rivial team is highly responsive and supportive. They have been very helpful in addressing any

Allen J.
AJ

Allen J.

Mid-Market (51-1000 emp.)

4.5/5

"Tools and a Team to help me reduce risks to our environment."

What do you dislike about Rivial Data Security?

Very little downsides other than some typical adoption issues. Getting used to nuances in the tool and changes in our methodology. Rivial was very eng

3. Learning Difficulty
Users note a learning difficulty with Rivial, though the support team helps make the experience easier.
See 2 mentions

See Related User Reviews

LO

Leila O.

Mid-Market (51-1000 emp.)

5.0/5

"Streamlining Compliance and Risk Management with Robust Support"

What do you dislike about Rivial Data Security?

Rivial has a learning curve for new users. However, the Rivial team is highly responsive and supportive. They have been very helpful in addressing any

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Responsive and Supportive Customer Service team with a Clean, and User Friendly Platform"

What do you dislike about Rivial Data Security?

While Rivial Security's platform is generally clean and intuitive, we've found that some of the concepts, terminology, and technical aspects, particul

4. Audit Issues
Users face some adoption issues with Rivial Data Security, requiring adjustments to new methodologies and tool nuances.
See 1 mentions

See Related User Reviews

Allen J.
AJ

Allen J.

Mid-Market (51-1000 emp.)

4.5/5

"Tools and a Team to help me reduce risks to our environment."

What do you dislike about Rivial Data Security?

Very little downsides other than some typical adoption issues. Getting used to nuances in the tool and changes in our methodology. Rivial was very eng

5. Complexity
Users experience confusing concepts and terminology in Rivial Data Security, complicating their overall experience.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Responsive and Supportive Customer Service team with a Clean, and User Friendly Platform"

What do you dislike about Rivial Data Security?

While Rivial Security's platform is generally clean and intuitive, we've found that some of the concepts, terminology, and technical aspects, particul

6. Confusing Interface
Users find the interface confusing, struggling with terminology and concepts despite Rivial's helpful support team.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Responsive and Supportive Customer Service team with a Clean, and User Friendly Platform"

What do you dislike about Rivial Data Security?

While Rivial Security's platform is generally clean and intuitive, we've found that some of the concepts, terminology, and technical aspects, particul

7. Confusion
Users find the platform interface confusing, with non-intuitive terminology and complex concepts complicating usage.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Responsive and Supportive Customer Service team with a Clean, and User Friendly Platform"

What do you dislike about Rivial Data Security?

While Rivial Security's platform is generally clean and intuitive, we've found that some of the concepts, terminology, and technical aspects, particul

8. Lack of Clarity
Users find the lack of clarity in Rivial Data Security's interface and terminology can be confusing at times.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Responsive and Supportive Customer Service team with a Clean, and User Friendly Platform"

What do you dislike about Rivial Data Security?

While Rivial Security's platform is generally clean and intuitive, we've found that some of the concepts, terminology, and technical aspects, particul

Rivial Data Security Reviews (10)

Reviews

Rivial Data Security Reviews (10)

5.0
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LO
Manager, Cybersecurity Governance
Mid-Market (51-1000 emp.)
"Streamlining Compliance and Risk Management with Robust Support"
What do you like best about Rivial Data Security?

Rivial has played a key role in formalizing our approach to cyber compliance and risk assessments. The platform offers a structured methodology that has significantly improved our ability to manage and monitor these important areas effectively.

One of the standout features of Rivial is its capability to centralize evidence and artifacts related to compliance. This has greatly enhanced our organization's efficiency by providing a single, accessible repository for compliance documentation.

The platform is excellent for tracking findings or observations and their remediation status. This feature has streamlined our workflow, ensuring that all issues are addressed in a timely manner and that nothing falls through the cracks. Review collected by and hosted on G2.com.

What do you dislike about Rivial Data Security?

Rivial has a learning curve for new users. However, the Rivial team is highly responsive and supportive. They have been very helpful in addressing any questions or challenges we've encountered, which has made the learning process more manageable. Review collected by and hosted on G2.com.

Heather F.
HF
Chief Operations Officer
Small-Business (50 or fewer emp.)
"Our years with Rivial Data Security have been the BEST!"
What do you like best about Rivial Data Security?

I enjoy the interaction with the knowledgeable staff at RDS. They are always willing to help, even outside of our monthly meetings and always send reminders of important upcoming cybersecurity related events such as Annual Board Reporting, Incident Response Tabletop Testing, Annual IS&T Audit, Vulnerability Scans, Penetration Testing, etc. They also help with any questions or concerns in between the "big ticket" items. They are quick to share templates for policies or procedures and can even guide us on the wording changes needed to fit our Credit Union. They have a very helpful and teaching approach with us as we do not have a CISO on staff. They are all very helpful and treat every concern or need with high priority. I love them! Review collected by and hosted on G2.com.

What do you dislike about Rivial Data Security?

There isn’t anything that I do not like. I sometimes struggle with the platform, but a simple call to the staff of RDS always works out those bugs and it is usually because I was doing something incorrectly, not them. They always make sure I am comfortable with what I am doing before they end the call. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Mid-Market (51-1000 emp.)
"Responsive and Supportive Customer Service team with a Clean, and User Friendly Platform"
What do you like best about Rivial Data Security?

Rivial Security has an exceptional customer service, proactive follow ups, and clear and consistent communication. Their team has been incredibly responsive and supportive, ensuring that every aspect of our needs is met. The platform itself is well designed, with a clean, intuitive interface that makes managing our GRC tasks more effective. Review collected by and hosted on G2.com.

What do you dislike about Rivial Data Security?

While Rivial Security's platform is generally clean and intuitive, we've found that some of the concepts, terminology, and technical aspects, particularly around certain calculations, can be confusing. However, we recognize that this may not be entirely Rivial's fault, as it seems to be more related to the inherently complex nature of GRC. Despite this, Rivial's team has been helpful in clarifying these issues when they arise. Review collected by and hosted on G2.com.

JJ
VP Risk Management
Mid-Market (51-1000 emp.)
"Reliable Partner in IT Risk Management with Excellent Support"
What do you like best about Rivial Data Security?

I enjoyed working with Rivial for our IT Risk Assessment and vCISO services. They have helped our organization make informed decisions about the security program. As someone with a background in Risk vs. IT, they have been a valuable partner, guiding me on what to look out for. Review collected by and hosted on G2.com.

What do you dislike about Rivial Data Security?

Sometimes it can be challenging to align our calendars for a quick meeting. However, we have successfully used email to accomplish tasks when a meeting wasn't feasible. Review collected by and hosted on G2.com.

Allen J.
AJ
Information Security Officer / Director of Technology Governance & Risk
Mid-Market (51-1000 emp.)
"Tools and a Team to help me reduce risks to our environment."
What do you like best about Rivial Data Security?

We not only got a great tool, but the Rivial team essentially becomes an extension of our team in helping conduct and analyze the reviews of our environment. Review collected by and hosted on G2.com.

What do you dislike about Rivial Data Security?

Very little downsides other than some typical adoption issues. Getting used to nuances in the tool and changes in our methodology. Rivial was very engaging and responsive in collaborating with us on these issues. Review collected by and hosted on G2.com.

MR
Information Security Analyst
Mid-Market (51-1000 emp.)
"Rivial performs our annual risk assessment"
What do you like best about Rivial Data Security?

Rivial is reliable and has a high level of expertise and professionalism. The team demonstrates a strong commitment to deliver quality service and meets our expectations. Review collected by and hosted on G2.com.

What do you dislike about Rivial Data Security?

Our experience with Rivial has been very positive, nothing to dislike. Review collected by and hosted on G2.com.

Richard R.
RR
SVP/Chief Technology Officer (CTO)
Mid-Market (51-1000 emp.)
"Awesome Security Partner"
What do you like best about Rivial Data Security?

The Rivial Data Security platform is an exceptional choice for credit unions due to its comprehensive suite of security tools tailored to financial institutions' unique needs. It offers robust protection against a wide range of cyber threats, ensuring the safety of sensitive member information and compliance with regulatory standards. The platform's user-friendly interface simplifies the complexity of data security for credit unions, allowing them to manage their cybersecurity efforts efficiently. Rivial's focus on credit unions' specific challenges, such as fraud prevention and data breach risks, makes it a valuable partner in securing its operations and maintaining member trust. This combination of specialized features, ease of use, and dedication to credit union security challenges make Rivial Data Security an indispensable asset for credit unions looking to strengthen their cybersecurity posture. Review collected by and hosted on G2.com.

What do you dislike about Rivial Data Security?

I honestly cannot add to any dislikes as the Rivial development team is open to making appropriate changes that will benefit all financial institutions. Review collected by and hosted on G2.com.

AC
Mid-Market (51-1000 emp.)
"An in-depth tool to streamline your security and compliance needs."
What do you like best about Rivial Data Security?

The Rivial Compliance Managment platform provides a one stop shop for a company's information security and compliance tracking. It's a great repository to store audit reports and work through your findings. Review collected by and hosted on G2.com.

What do you dislike about Rivial Data Security?

I don't really issues with the platform. Any time I have noticed an issue, the Rivial team has always been quick to address it, and is always open to adding new features. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Mid-Market (51-1000 emp.)
"A Game Changer for Cyber Security Management"
What do you like best about Rivial Data Security?

I have had the pleasure of using The Rivial Cyber Security Management Platform, and I must say, it's nothing short of a game-changer when it comes to ongoing management of your critical security information.

The Rivial Platform boasts an incredibly intuitive and user-friendly interface. Even if you're not tech-savvy, you'll find it easy to navigate. The layout is clean, and the features are logically organized, making it a breeze to get started without the need for extensive training.

The document management capabilities of the platform are impressive. It supports a wide range of file formats, and you can organize your documents effortlessly.

Data security is a top priority, and The Rivial Platform takes it seriously. With robust controls in place, your sensitive data is well-protected. You can control access permissions at a granular level, ensuring that only the right people have access to specific documents.

The Rivial Security team deserves a special mention as they remain responsive, knowledgeable, and genuinely care about helping you succeed. Any questions or concerns I brought up were always addressed promptly.

For all the features if offers, The Rivial Platform’s pricing is very competitive. The value you get for the cost is exceptional.

I cannot recommend the Rivial Cyber Security Management Platform enough! Review collected by and hosted on G2.com.

What do you dislike about Rivial Data Security?

Not much to say here. Even when I have requests for future enhancements, the Rivial team often shows me a better way to complete a task. In the rare case the Rivial Cyber Security Management tool does not offer something I am looking for, the team will listen to my request, and if it makes sense, add it to their enhancement roadmap. Review collected by and hosted on G2.com.

DA
Information Security Analyst
Mid-Market (51-1000 emp.)
"Rivial will change your risk and audit experience"
What do you like best about Rivial Data Security?

Improved my continuous compliance process immensely. Exams and audits are a breeze because we managed documentation in a single location. Review collected by and hosted on G2.com.

What do you dislike about Rivial Data Security?

Some times the platform interface can be confusing and not intuitive. Review collected by and hosted on G2.com.