RFDM Solutions Inc Reviews & Provider Details

Name: RFDM Solutions Inc
Rating: 5.0 (6 reviews)

RFDM Solutions is a boutique technology consulting firm based in downtown Victoria. We create cutting edge websites, digital marketing campaigns, and custom software solutions for clients all over North America. In shortest terms, we spend our days solving unique technology problems for industries as diverse as B2B and B2C ecommerce, non-profit, technologies and venture capital. We are a full stack marketing and sales technology experts, and our services include Website Development, Digital Marketing and Marketing Automation, CRM Solutions, and Custom Cloud Application development.

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CB

Craig B.

Mid-Market (51-1000 emp.)

6/5/2024

"Zoho CRM"

5/5

What do you like best about RFDM Solutions Inc?

They are a very knowledgeable, creative and helpful group. Review collected by and hosted on G2.com.

What do you dislike about RFDM Solutions Inc?

We didn't really have any issues with RFDM, there was nothing to dislike about their services. Review collected by and hosted on G2.com.

Recommendations to others considering RFDM Solutions Inc:

I would highly recommend reaching out to the team at RFDM about the services they offer. They are great with listening to your needs and providing ideas for a solution. Review collected by and hosted on G2.com.

What problems is RFDM Solutions Inc solving and how is that benefiting you?

Our journey with RFDM began when we approached them with our complex legacy system, which had become challenging to update and no longer met our evolving needs. Throughout the discovery and requirements process, we felt truly understood and valued. The team provided a solution with a highly customized CRM that has significantly improved our visibility and set us up for future growth. We appreciate the ability to track a job from its first touch as a lead through negotiation, production, delivery, and installation. We are happy with the continued partnership with RFDM as our Zoho Partner and would confidently recommend them to anyone in need of Zoho assistance. Review collected by and hosted on G2.com.

MG

Murray G.

Small-Business (50 or fewer emp.)

Originally submitted 4/10/2024

"Transforming Marketing Excellence: A Testimonial for RFDM Solutions"

5/5

What do you like best about RFDM Solutions Inc?

First and foremost, they are great listeners, they took the time to understand our needs, and from that they designed bespoke solutions for us. We meet regularly and their attention to detail, ongoing support, and expertise are instrumental in our ongoing success. Review collected by and hosted on G2.com.

What do you dislike about RFDM Solutions Inc?

To be quite honest I haven't found anything. Review collected by and hosted on G2.com.

Recommendations to others considering RFDM Solutions Inc:

They are a thoughtful, experienced and professional organization. Well worth the call. Review collected by and hosted on G2.com.

What problems is RFDM Solutions Inc solving and how is that benefiting you?

We are a mid-size company that is scaling. RFDM helps to solve our problem of "How do you get champagne services on a limited budget?" RFDM offers highly effective and modern sales and marketing services for a price that is better than similar agencies. Without sacrificing quality, expertise, and exceptional customer service. Review collected by and hosted on G2.com.

AV

Andrew V.

Director of Operations

Mid-Market (51-1000 emp.)

3/27/2024

"Outstanding support"

5/5

What do you like best about RFDM Solutions Inc?

Flexibility is helping us create projects and engagements tailored to our needs. Review collected by and hosted on G2.com.

What do you dislike about RFDM Solutions Inc?

We have had a great experience. Any concerns we have had were addressed by the team. Review collected by and hosted on G2.com.

Recommendations to others considering RFDM Solutions Inc:

Don't hesitate to explore all the different areas of the business they can help you with! Review collected by and hosted on G2.com.

What problems is RFDM Solutions Inc solving and how is that benefiting you?

The RFDM team has been able to help us modernize our CRM and workflows. The experience has been excellent! Ken, Laura, Karren and the team are able to take complex problems and create solutions based on our feedback and needs. We have valued this partnership and would recommend them as trusted experts. Review collected by and hosted on G2.com.

JW

Jay W.

Project Manager

Small-Business (50 or fewer emp.)

Originally submitted 7/13/2022

"Bringing an Old Organization into the Modern World"

5/5

What do you like best about RFDM Solutions Inc?

RFDM Solutions has been extremely helpful in guiding us to find the right solution that meets our needs. Their highly knowledgeable and extremely friendly team reviewed our current practices, asked very informative questions and proposed a very viable solution. RFDM sought our feedback on their proposal and quickly made any changes so that the final product met all our requirements. Review collected by and hosted on G2.com.

What do you dislike about RFDM Solutions Inc?

We have yet to see a downside to working with RFDM Solutions. We began the project prior to COVID and we met monthly in person. After the COVID lockdown, we quickly switched to virtual meetings and the project continued as per schedule. Review collected by and hosted on G2.com.

Recommendations to others considering RFDM Solutions Inc:

Bring your visions and ideas to RFDM Solutions and let them work their magic. Their collective knowledge and vast experience will open your eyes to new solutions that you didn't think were possible. They are truly innovators that will find a solution to your problems. You will not be disappointed. Review collected by and hosted on G2.com.

What problems is RFDM Solutions Inc solving and how is that benefiting you?

Our Housing Cooperative had an old, barely functional website that did not serve our needs. As well, we were still conducting business and tracking our assets using spreadsheets and loose paper. RFDM has created highly informative, interactive Internet and Intranet websites that allow our members to easily communicate, submit requests, track work tasks and see the status of their units. RFDM has also created an excellent CRM tool, using Zoho Creator, that allows our management team to track members' info, unit info, work requests, and insurance status. We are also able to easily manage all of our assets. Review collected by and hosted on G2.com.

PA

Pierce A.

President and COO

Wholesale

Mid-Market (51-1000 emp.)

Originally submitted 12/19/2021

"RFDM is full of great ideas and the ability to implement"

5/5

Describe the project or task RFDM Solutions Inc helped with:

We have worked with RFDM for over a year now on several small to medium salesforce automation projects with tremendous success. Ryan and his team understand the business landscape for sales and marketing and have helped us define and implement projects in our Zoho CRM that lead to real benefits for our sales force and sales management team. Recently we have automated our electronic forms capture, which streamlines our new account process for sales, customers, and vendors. They also helped us to wrap our legacy system in Zoho CRM and Analytics, which allows our team to grow from static reports to dynamic dashboards and new KPI metrics. We look forward to continuing our relationship in 2022 with several more projects to make our sales team more effective with less effort. RFDM has a small team that complement one another and they have the processes in place to define and deliver quickly and on budget. I highly recommend them for your salesforce automation and marketing needs. Review collected by and hosted on G2.com.

What do you like best about RFDM Solutions Inc?

RFDM's team brings talent and experience to the table, which allows the projects to develop quickly. They have a good process in place to capture requirements, review them with us, and then move to implementation with a nice support period to work out the kinks. Review collected by and hosted on G2.com.

What do you dislike about RFDM Solutions Inc?

Not every project turned out the way we expected, but the team remains committed to making things right. Review collected by and hosted on G2.com.

Recommendations to others considering RFDM Solutions Inc:

If you're planning to work with RFDM it is within your best interest to spend as much time documenting your problems and possible solutions before engaging the team. Do as much of the up-front legwork on your own and within your team as possible. Review collected by and hosted on G2.com.

What problems is RFDM Solutions Inc solving and how is that benefiting you?

We developed some customizations within the flexible Zoho CRM framework to benefit our sales force. We have improved several time-consuming processes with more efficient automation. We've also improved the visibility from our sales order entry system to develop dynamic dashboards and KPI to give a whole new way of visualizing our sales activities. Review collected by and hosted on G2.com.

VB

Vanda B.

President

Small-Business (50 or fewer emp.)

Originally submitted 12/13/2021

"Stellar Service"

5/5

Describe the project or task RFDM Solutions Inc helped with:

Rackets & Runners has had a great experience with RFDM Solutions handling our digital marketing over the last year. Review collected by and hosted on G2.com.

What do you like best about RFDM Solutions Inc?

We would highly recommend them to others who are looking for digital marketing services and we are confident that they offer the same professionalism and attention to detail in their other service offerings. Review collected by and hosted on G2.com.

What do you dislike about RFDM Solutions Inc?

With RFDM, we have don't have anything to dislike. Review collected by and hosted on G2.com.

What problems is RFDM Solutions Inc solving and how is that benefiting you?

They created and managed paid campaigns for search, shopping and social media to increase local and national brand awareness for our company. RFDM got us set-up on Google Tag Manager and Google Analytics, as well as resolving issues between Shopify and Google Merchant Center. On top of everything else, they provided valuable content insights based on search terms they came across. Benefits realized? We have seen month over month growth in website visitors, e-commerce results and in-store traffic. Review collected by and hosted on G2.com.