--- title: REVE Chat Reviews meta\_title: 'REVE Chat Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 16 reviews by the users' company size, role or industry to find out how REVE Chat works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 16 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # REVE Chat Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by REVE Chat but has limited features. Are you part of the REVE Chat team? [Upgrade your plan](https://my.g2.com/reve-chat/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! REVE Chat is a powerful AI-first omnichannel customer engagement platform that enables businesses to connect, support, and convert users across all major digital touchpoints — from your website to messaging apps and mobile platforms. With a unified platform for live chat, LLM-driven Chatbot & AI Agents, automated campaigns, ticketing, and voicebots, REVE Chat gives you complete control over the customer journey — across WhatsApp, Instagram, Facebook Messenger, Telegram, YouTube, Google My Business, Play Store, App Store, and in-app SDKs, alongside integrations with your CRM, helpdesk, and analytics tools. Whether you're handling high-volume support, driving sales via automation, or delivering proactive onboarding, REVE Chat helps your team work smarter with a mix of automation, AI, and human support — all from one platform. * * * Seller [Revechat](https://www.g2.com/sellers/revechat) Discussions [REVE Chat Community](https://www.g2.com/products/reve-chat/discuss) Languages Supported Arabic, Bengali, German, Greek, English, French, Hindi, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Portuguese, Russian, Slovak, Spanish, Swedish, Tamil, Thai, Turkish, Urdu, Chinese (Simplified) Overview by Anurag Mehra (Marketing Manager at REVE Systems | PPM | Performance Marketing | Customer Aquisition | Analytics) Show More ## Pricing Pricing provided by REVE Chat. ### Free Free ### Starter Starting at $14.99 1 seat Per Month [ View More Pricing Information ](https://www.g2.com/products/reve-chat/pricing) ## Top-Rated Alternatives [ ![Fin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fin") Fin 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews) [ ![LiveChat](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LiveChat") LiveChat 4.5/5(810) ](https://www.g2.com/products/livechat/reviews) [ ![Drift](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Drift") Drift 4.4/5(1,255) ](https://www.g2.com/products/drift/reviews) [ View All Alternatives ](https://www.g2.com/products/reve-chat/competitors/alternatives) ## User Insights Average based on 16 real user reviews. Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 8/5/2026 "1 Star: Not Worth the Time or Money" 0/5 What do you like best about REVE Chat? There are things I like about REVE Chat. The concept is good, and when the platform works, live chat and co-browsing can be very useful for supporting customers in real time. Unfortunately, reliability and the level of support we have received when something goes wrong completely overshadow those positives. Review collected by and hosted on G2.com. What do you dislike about REVE Chat? We have experienced numerous issues with the platform, including unreliable notifications, cobrowsing problems, and other functionality that has directly affected our ability to support our own customers. When we reach out for help, the response is almost always some version of “our engineers are looking into it,” followed by little to no meaningful follow-up. Review collected by and hosted on G2.com. What problems is REVE Chat solving and how is that benefiting you? Visibility of a live chat feature is destroyed by inconsistencies in the way it works Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Luca R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luca R.") LR Luca R. PM at Business Analyst Dept. Mid-Market (51-1000 emp.) 7/11/2025 "Great experience with simple way!" 4.5/5 What do you like best about REVE Chat? What I like best about REVE Chat is its user-friendly interface and robust features. The platform is incredibly intuitive, making it easy for both our team and our customers to navigate. The real-time chat functionality is seamless and reliable, ensuring we can provide immediate support to our users. Additionally, the customization options allow us to tailor the chat experience to match our brand's identity perfectly. The analytics and reporting tools are also top-notch, providing valuable insights into customer interactions and helping us improve our service continuously. Overall, REVE Chat has significantly enhanced our customer support capabilities and has become an indispensable tool for our business. Review collected by and hosted on G2.com. What do you dislike about REVE Chat? I dislike is the occasional lag in the chat interface, which can disrupt the flow of conversation with customers. Additionally, the mobile app could be more intuitive and user-friendly, as it sometimes feels less responsive compared to the desktop version. Another point of concern is the limited integration options with other third-party tools, which can be restrictive for businesses that rely on a diverse set of applications. Review collected by and hosted on G2.com. What problems is REVE Chat solving and how is that benefiting you? One major problem it solves is the need for real-time customer support. With REVE Chat, we can engage with our customers instantly, resolving their queries and issues on the spot, which significantly enhances customer satisfaction. Additionally, the platform helps us manage high volumes of customer interactions efficiently, thanks to its robust automation features and chatbot capabilities. This not only reduces the workload on our support team but also ensures that our customers receive prompt responses even during peak times. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ar A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ar A.") AA Ar A. Social Media Manager Mid-Market (51-1000 emp.) 6/25/2025 "We just wanted to extend a big thank you for being a reliable partner over the past 13 Months." 5/5 What do you like best about REVE Chat? Thanks to Reve Chat, we’ve been able to streamline our communication processes, reduce response times, and see measurable improvements in both customer satisfaction and operational efficiency. Your platform has made a real difference in how we engage with our customers—helping us improve response times, streamline support, and boost overall satisfaction. The tools are powerful, and the support from your team has always been top-notch. Review collected by and hosted on G2.com. What do you dislike about REVE Chat? nothing to dislike but i can suggest some improvement. Review collected by and hosted on G2.com. What problems is REVE Chat solving and how is that benefiting you? REVE Chat is all in one customer service solution for online and social media related business. We can use all types of online customer service solution in one place. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Shahanur I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shahanur I.") SI Shahanur I. Sales Specialist Mid-Market (51-1000 emp.) 7/2/2025 "REVE Chat Streamlined Our Support — Game Changer for Customer Service" 5/5 What do you like best about REVE Chat? The omnichannel setup is brilliant — website, Facebook, WhatsApp all in one place. The Chatbot handles FAQs and takes them on the right customer journey, and real-time visitor tracking helps us spot leads instantly. It’s reduced our support chaos. Faster responses, fewer repetitive tickets, and happier customers. We've cut first-response time by 40% and boosted retention. Review collected by and hosted on G2.com. What do you dislike about REVE Chat? The agent dashboard could be more mobile-friendly. Not a dealbreaker though — they update things regularly. Review collected by and hosted on G2.com. What problems is REVE Chat solving and how is that benefiting you? Before REVE Chat, our support team was juggling between messenger inboxes, emails, and phone calls — it was a nightmare. We now have everything streamlined. REVE Chat has helped us reduce support response time by over 40% Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 8/5/2025 "Working with the REVE Chat product team was easy, quick, and reliable." 5/5 What do you like best about REVE Chat? When I requested new API calls, they gave me early access to new API documentation and also created custom API calls within 2-3 business days. Review collected by and hosted on G2.com. What do you dislike about REVE Chat? The old documentation was a little confusing and it took me some time to learn where I can find my auth token and my account\_id. Review collected by and hosted on G2.com. What problems is REVE Chat solving and how is that benefiting you? REVE Chat helped me solve my issues with API calls. Their team was fast at responding to my questions and they helped me implement custom API calls. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Md Shaheen R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Md Shaheen R.") MR Md Shaheen R. Assistant Manager at INAANI Mid-Market (51-1000 emp.) 1/24/2023 "Increase Conversions and Customer Satisfaction" 5/5 What do you like best about REVE Chat? Customer satisfaction with live chat. It boosts my business by improving customer experience. Its live chat, automation, and analytics features are all useful for businesses looking to increase conversions and improve customer satisfaction. Review collected by and hosted on G2.com. What do you dislike about REVE Chat? Only 14 days free trial. It should be increased I think so. Review collected by and hosted on G2.com. What problems is REVE Chat solving and how is that benefiting you? I was looking for ways to increase conversions and customer satisfaction by providing quick and efficient communication with my website visitors. REVE Chat is a web-based software that is user-friendly, easy to navigate and customizable tools. It helps me to boost sales and conversion rates. I got good experience with REVE Chat so far. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic KC Kimberly C. Customer Service Representative Small-Business (50 or fewer emp.) 11/17/2022 "Great Experience!" 5/5 What do you like best about REVE Chat? The interface / operating system is user-friendly. I Love how it has all the chats in one window/tab instead of having multiple open also love the options of having the files and other attachments - kinda like an express email / chat app Review collected by and hosted on G2.com. What do you dislike about REVE Chat? so far no issues with the chat app at the moment Review collected by and hosted on G2.com. What problems is REVE Chat solving and how is that benefiting you? helps me to stay in real time connect with potential opportunities. It makes networking that much easier as well Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Adeline W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adeline W.") AW Adeline W. Software Developer Enterprise (\> 1000 emp.) 7/16/2019 "Great solution to provide assistance to customers" 4.5/5 What do you like best about REVE Chat? I like this software because it is a platform that provides its users with multiple channels for their communication with clients, in which the same client is the one who chooses where to communicate, whether through voice chat, video chat, Facebook messaging, Viber messaging which makes it a much more comfortable communication for both the agent and the same client because they are networks known to anyone, in addition to being based on the cloud makes access much simpler and for this only requires access to a good internet network, has a very simple and easy to use interface so its implementation makes it much easier to manage the problems or queries of each client. Review collected by and hosted on G2.com. What do you dislike about REVE Chat? One of the things that I do not like is that this software provides a too short trial period which means that if you want to test to know if it really is worth the investment may be somewhat doubtful so it would be ideal that it could be extended since it is a software that contains several characteristics and channels for communication and it must be verified that each one of them performs well. Review collected by and hosted on G2.com. Recommendations to others considering REVE Chat: I recommend its use because in this way it will make the assistance to your business clients much more successful and efficient thanks to the fact that this software provides multichannels that allow a fast communication with it, so in this way the time it takes in Solving the problems is less so as the expenses for the implementation of said software. Review collected by and hosted on G2.com. What problems is REVE Chat solving and how is that benefiting you? Implementing this software allows you to carry out much more direct communication with customers, which allows you to solve your doubts or problems much faster and more efficiently, which is why its usefulness is really great since both the client and the agent they do not present problems in adapting to it. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite JH Jeffery H. owner Small-Business (50 or fewer emp.) 8/1/2019 "Multichannel software for customer interaction and live chat." 4.5/5 What do you like best about REVE Chat? I like REVEC because it offers a wide range of capabilities and features, ranging from the reliable live chat functionality to a more interactive voice / video chat setup and the familiarity and versatility that comes with Facebook and Viber messages, between others. Review collected by and hosted on G2.com. What do you dislike about REVE Chat? I have no complaints about the software, I use it daily and it works very well the problems in the company were solved thanks to this video chat application, it is very good. Review collected by and hosted on G2.com. Recommendations to others considering REVE Chat: Ideal software for companies that require an active commitment to their customers and website visitors. Review collected by and hosted on G2.com. What problems is REVE Chat solving and how is that benefiting you? Cloud-based software has multiple tools to attract customers and improve the experience on my company's website. Applying the software correctly results in the sale of more products or services, which leads to greater profitability or more efficient processes, which leads to cost savings and greater efficiency in my company. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite FR Francisco R. Administrator Small-Business (50 or fewer emp.) 8/14/2019 "Software with cloud-based multichannel with the best real-time assistance to visitors." 5/5 What do you like best about REVE Chat? I like The live chat add-on of the REVE Chat software for my WordPress website, I also like the features such as screen sharing and joint navigation, department management, and the best to be able to customize the interaction of each client through multiple channels. Review collected by and hosted on G2.com. What do you dislike about REVE Chat? Outgoing messages tend to take a bit but nothing that cannot be improved, software with unbeatable features. Review collected by and hosted on G2.com. Recommendations to others considering REVE Chat: A simple and highly customizable live chat solution, friendly user interface and dashboard, intuitive chat window, I recommend REVE Chat software. Review collected by and hosted on G2.com. What problems is REVE Chat solving and how is that benefiting you? Perfect solution to my WordPress website, with the REVE Chat live chat addon I can add live chat to every page of my website. To respond to the chats, I can log in to the control panel, from the web control panel or mobile applications. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Pricing Options Pricing provided by REVE Chat. ### Free Free ### Starter Starting at $14.99 1 seat Per Month ### Growth Starting at $59.99 3 Seats Per Month [ View More Pricing Information ](https://www.g2.com/products/reve-chat/pricing) ##### ##### REVE Chat Features Communication Pop-up Chat Notifications Targeted Emails [ View More Features ](https://www.g2.com/products/reve-chat/features) ##### Categories on G2 [Live Chat](https://www.g2.com/categories/live-chat)[Chatbots](https://www.g2.com/categories/chatbots)[Help Desk](https://www.g2.com/categories/help-desk) [Live Chat](https://www.g2.com/categories/live-chat)[Chatbots](https://www.g2.com/categories/chatbots)[Help Desk](https://www.g2.com/categories/help-desk)[Co-Browsing](https://www.g2.com/categories/co-browsing) [Show MoreShow Less](javascript:void(0);) ##### Explore More [best customer success software](https://www.g2.com/discussions/i-need-help-finding-the-best-customer-success-software-advice-needed)[Which presales tools automate proposal generation and technical evaluation for organizations evaluating solutions?](https://www.g2.com/discussions/which-presales-tools-automate-proposal-generation-and-technical-evaluation-for-organizations-evaluating-solutions)[Which social media advertising platform offers the best audience targeting?](https://www.g2.com/discussions/which-social-media-advertising-platform-offers-the-best-audience-targeting) [Best cloud-based EDI solution](https://www.g2.com/discussions/what-s-the-best-cloud-based-edi-solution)[Top-rated AI legal assistants for litigation support](https://www.g2.com/discussions/what-are-the-top-rated-ai-assistants-for-litigation-support)[Pros and Cons Details](https://www.g2.com/products/reve-chat/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)