Retail Rocket Reviews & Product Details

The possibility of monitoring the tools and actions performed with them and the platform's ease of use makes it a perfect ally in any website's marketing strategy. In addition, it has fast, professional and efficient support that facilitates any task beyond the user's possibilities. Review collected by and hosted on G2.com.

The ability to customize some of the tools they offer more autonomously is limited, and programming assistance is always required. Retail Rocket could work to provide more customization solutions to operate their tools for oneself, and it should also represent metrics more faithful to reality. Review collected by and hosted on G2.com.

Get data about customer behavior and do email campaigns where segmentation is based on user interests and what they clicked or looked at on our website. The upside of using RR is technical support. Review collected by and hosted on G2.com.

I am still relevantly new to give some downside of the platform. However, one thing that comes to my mind is not able to delete campaigns you created. I think the delete option would be nice to keep the page tidy and easily searchable for a specific campaign. Review collected by and hosted on G2.com.

Solution that you provide you good opportunities for increasing sales. Business support with Eric Pla is always appreciated. Review collected by and hosted on G2.com.

On the technical side, the platform doesn't support Google Feeds, so this is a handicap because some development hours needs to be invested. Review collected by and hosted on G2.com.

Retailrocket helps to get the best out of your (online) business. They come with custom made solutions and help you implement them. Review collected by and hosted on G2.com.

Sometimes Retailrocket will move to fast. They believe in their own solutions and try to sell you these, without checking if they fit your strategic priorities. Review collected by and hosted on G2.com.

The easy implementation of automation and the artificial intelligence of recommenders. The quick response from your team. Review collected by and hosted on G2.com.

The complicated management in some areas, such as newsletters. That there are no manuals with information about the tools available. Review collected by and hosted on G2.com.

The personalization of the web based on customer preferences, intelligent trigger emails, and above all, human quality in daily life, putting all technology within a click's reach. Review collected by and hosted on G2.com.

While it is a tremendous platform, there has been little innovation in recent years. They have a long way to go, especially in transparency of task execution. Review collected by and hosted on G2.com.

The account managers follow up on your business case and constantly improve the algorithm. Recommendations and reviews are done monthly which is a great added-value. Review collected by and hosted on G2.com.

Nothing really, everything is quite clear. Review collected by and hosted on G2.com.

e-mailmarketing and recommendations i like themost Review collected by and hosted on G2.com.

Retention dashboard is a little difficult to look at and to make it actionable Review collected by and hosted on G2.com.

Recommendation system and newsletters are a good tools to improve the business Review collected by and hosted on G2.com.

The UX of the dashboard and the integration module with magento 2 Review collected by and hosted on G2.com.

Personal contact with a helpful customer success manager. Quick responses. Full-service, including design of product sliders. Good quality of personlization. Fair pricing. Review collected by and hosted on G2.com.

On-site implementation can be complex if you have specific wishes. Setting up an email campaign requires some technical knowledge. This might be difficult for your average marketing employee. Review collected by and hosted on G2.com.