--- title: Retail Pro Reviews meta\_title: 'Retail Pro Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 33 reviews by the users' company size, role or industry to find out how Retail Pro works for a business like yours. aggregate\_rating: rating\_value: 3.8 review\_count: 33 scale: '5' date\_modified: '2026-08-07' parent\_category: name: POS url: https://www.g2.com/categories/pos --- # Retail Pro Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Retail Pro but has limited features. Are you part of the Retail Pro team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Retail Pro is a retail management software platform with powerful POS, inventory, employee, and customer management, back office, and reporting capabilities. * * * Seller [Retail Pro International](https://www.g2.com/sellers/retail-pro-international) Discussions [Retail Pro Community](https://www.g2.com/products/retail-pro/discuss) Languages Supported Arabic, German, Greek, English, French, Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Spanish, Thai, Vietnamese, Chinese (Simplified) Solution Type All-in-One Overview by Ulyana Avetisov (Marketing Manager at Retail Pro International, LLC) Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/retail-pro/pricing) ## Top-Rated Alternatives [ ![LS Retail](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LS Retail") LS Retail 4.4/5(87) ](https://www.g2.com/products/ls-retail/reviews) [ ![Lightspeed Retail](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lightspeed Retail") Lightspeed Retail 4/5(294) ](https://www.g2.com/products/lightspeed-retail/reviews) [ ![Square Point of Sale](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Square Point of Sale") Square Point of Sale 4.6/5(1,211) ](https://www.g2.com/products/square-point-of-sale/reviews) [ View All Alternatives ](https://www.g2.com/products/retail-pro/competitors/alternatives) ## User Insights Average based on 33 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Marion E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marion E.") ME Marion E. Director of Human Resources Enterprise (\> 1000 emp.) 5/13/2026 "Quick Login and Easy Training Experience" 4/5 What do you like best about Retail Pro? You can log in quickly, and it’s extremely easy to learn and get trained on. Review collected by and hosted on G2.com. What do you dislike about Retail Pro? You have to log in again every time a transaction is completed. It adds extra steps and takes more time than it should. Review collected by and hosted on G2.com. What problems is Retail Pro solving and how is that benefiting you? Sales are rung up more efficiently, and it provides real-time sales updates, so I can see what’s in stock right now. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Roshnie G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roshnie G.") RG Roshnie G. Vendor Management Associate Mid-Market (51-1000 emp.) 12/29/2021 "One of the best software" 4/5 What do you like best about Retail Pro? It's a quick software for billing. Billing process is really simple and the best part is if you need to get all the billing details, you can just get it in a click. Review collected by and hosted on G2.com. What do you dislike about Retail Pro? No con's about Retail pro. I have used it for 5 yrs and it is just amazing Review collected by and hosted on G2.com. What problems is Retail Pro solving and how is that benefiting you? Stock inventory count, Billing, Keeping a track of all the inventory records etc. After learning the process to handle Retail pro, I started loving it. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Mr H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mr H.") MH Mr H. Digital Marketing Manager Mid-Market (51-1000 emp.) 1/5/2021 "Best tools for customized emails template and easy to use." 4.5/5 What do you like best about Retail Pro? We can send mails to our customers by the automated mood of this tool. We can make a different contact list on a single Mailchimp. Review collected by and hosted on G2.com. What do you dislike about Retail Pro? We only have one mail that we can use to send templated emails to customers, and also have limited templates. Review collected by and hosted on G2.com. What problems is Retail Pro solving and how is that benefiting you? We can send emails to thousands of persons by just clicking. We get a template to send a email that is very useful for me cause it's very time taking and breaking my timelines. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic EE Emma E. Assistant Brand Manager Mid-Market (51-1000 emp.) 10/13/2019 "Wonderful experience with Retail Pro" 4/5 What do you like best about Retail Pro? Retail Pro is a handy software to use as point of sale solution. In store level it provides a facility to register transaction and transfer the items one branch to the other. The staff can grant discounts within their allowed limit. If the stores on sale, prices can be updated to another price level and schedule it to be activated on certain date. It has comparatively clear interface where users can select the options they need without a hassle. Review collected by and hosted on G2.com. What do you dislike about Retail Pro? You need to get vendor side support to implement the system and need to consider separate tool to import and create new items to the database. Additionally sometimes the polling from the store side will not complete and might need to do it manually again. Review collected by and hosted on G2.com. Recommendations to others considering Retail Pro: This is a great point of sales solution which can cater to Retail industry. It has comprehensive set of tools and facilities to enhance its suitability to the retail industry. Companies need to form a strong service level agreement with the vendor so they can have good support. Review collected by and hosted on G2.com. What problems is Retail Pro solving and how is that benefiting you? It has all the features as point of sale system and helps to manage employee privileges according to authority level. It can produce well detailed reports. Staff can register sales faster which it suits both department stores and boutiques. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite TJ Tyler J. Sales Executive Mid-Market (51-1000 emp.) 9/23/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "High standard Point of Sale solution" 5/5 What do you like best about Retail Pro? Retails pro V9 provides end to end, point of sale facility with the great visibility on inventory management and shipment receiving. As a point of sale software it's extremely user friendly. Transaction recording speed is admirable. Functions like stock aging, shipment batch recording are extremely useful for organization operates on retail industry. Review collected by and hosted on G2.com. What do you dislike about Retail Pro? The reporting module is extremely complected and highly technical. Customization of the reports always has to be consulted with the vendor company and pricing scheme is not suitable for every level of organizations. The software support services should be improved. Review collected by and hosted on G2.com. Recommendations to others considering Retail Pro: It''s recommended to use the software for sales purpose. It provides user friendly interfaces for the sales staff while administrators can have complete control over the sales registered, inventory management, shipment receiving and pricing. Review collected by and hosted on G2.com. What problems is Retail Pro solving and how is that benefiting you? The software is entirely used for sales purpose. At store level it has been configured as POS and the back end it used to update the shipments, maintain the inventory, update prices for the items and report generation. It help to control user access levels and segregation of duties who uses the software. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![SUMIT S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SUMIT S.") SS SUMIT S. Senior RPA Developer Computer Software Small-Business (50 or fewer emp.) 8/10/2019 "It is the most handy application." 5/5 What do you like best about Retail Pro? Best about Rpro is that it's so flexible & light. Rpro is open and all the queries are easily available over the net. Rpro is easy and anyone can automate through its academy and lessons. Rpro has ease of use, ease of customization, ease of delivery. Rpro is the most preferred tool because of its simple and handy GUI. The GUI is the most important part of this tool because they simplify my work to much extent. Review collected by and hosted on G2.com. What do you dislike about Retail Pro? Sometimes the reports are not generated. Also some of the buttons get disabled because of that the reports cannot be fetched.This is one of the finest tool for Sales but it needs improvement. Review collected by and hosted on G2.com. Recommendations to others considering Retail Pro: It is one of the finest tools. Rpro is the best tool if you work in a large organisation as it keeps records of your sales and one can access them very easilty due thier user-friendly GUI. It has profited our organization on a large scale and we are happy to have such tool in our organisation. Review collected by and hosted on G2.com. What problems is Retail Pro solving and how is that benefiting you? We are trying to automate every rule-based process. The reconciliation process, PDF invoicing, etc. Benefits received majority are time-saving and can run the bot anytime. Review collected by and hosted on G2.com. Show More 11/28/2019 Validated ReviewerSource: Organic CD Claire D. Marketing Manager Mid-Market (51-1000 emp.) 9/26/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "Best Point of Sale software for department stores" 5/5 What do you like best about Retail Pro? Retail Pro uses as point of sale software for our department stores. It helps to register sales, returns, exchanges and process payments either card, cash or split. The easy to use interface is extremely helpful for sales staff to register transactions in minimum time. It provides various options to filter and select an item from the inventory. The transfer option used to send items which is not available in one location to other. Review collected by and hosted on G2.com. What do you dislike about Retail Pro? The reports of the Retail pro is extremely complicated process which can cost significant amount of money at every customization. The support is not skillful enough to solve issues instantaneously. The new reporting dashboard is way expensive. Review collected by and hosted on G2.com. Recommendations to others considering Retail Pro: Retail Pro suits as a Point of Sales software for department stores which can have high rate of transactions. The pricing model is a significant factor when choosing the software and organization has to decide which reports they need in advance to get them customized initially. Review collected by and hosted on G2.com. What problems is Retail Pro solving and how is that benefiting you? It helps to register sales and returns at our department stores. User levels can be defined to segregate the duties and limit the access. It provides facility to update purchasing orders, receive shipments, dispatch them to corresponding stores, monitor the inventory and generate KPI reports. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite TW Thomas W. System Administrator Mid-Market (51-1000 emp.) 8/19/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "Most comprehensive POS solution" 5/5 What do you like best about Retail Pro? Retail Pro 9 reporting and analysis system is something worth to be mentioned. it provides more customized reports to be generated. additionally, They have upgraded the inventory management as well. Retail pro allows the batch indication to the item too. User friendly interface allows most of the staff to adopt to the system with minimal time. Review collected by and hosted on G2.com. What do you dislike about Retail Pro? Even though the RetailPro9 provides fascinating reporting and analysis system, report customization is quite complicated. Not like the previous versions, it far more in to technical. There are some predefined customized to use yet if the business requires more complicated report it is hard to make one. Implementation period is little bit lengthy and it needs great amount of vendor support to go live. Review collected by and hosted on G2.com. Recommendations to others considering Retail Pro: Retail Pro is highly useful at Retail industry as a POS solution. It brings more visibility on how the business works and helps a lot with decision making. New reporting platform allows to get extremely customized report but it will be at some cost. Review collected by and hosted on G2.com. What problems is Retail Pro solving and how is that benefiting you? Retail pro is the total POS solution for us. It's capable of managing inventory, placing an order, reporting, managing POs, Receiving etc. It allows to assign batch no to the item so we can monitor and generate stock aging reports too. It's highly recommend software solution to use in retail industry. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Mid-Market (51-1000 emp.) 1/7/2020 "Extensive, but antiquated." 3/5 What do you like best about Retail Pro? There is a great deal of information and data that you can find in the reports sections of RetailPro. Review collected by and hosted on G2.com. What do you dislike about Retail Pro? The interface is slow and very 90s. It doesn't feel like a modern POS at all. Review collected by and hosted on G2.com. What problems is Retail Pro solving and how is that benefiting you? As a PoS system for a retail business. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Marc B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marc B.") MB Marc B. Application Consultant Mid-Market (51-1000 emp.) 9/28/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "Application consultant" 4/5 What do you like best about Retail Pro? It's full of option .i like more prism They keep upgrade it . They have assistance always Based on oracle db Review collected by and hosted on G2.com. What do you dislike about Retail Pro? Some little bugs nut they keep fix and they take responsibility of it It's a little bit heavy Review collected by and hosted on G2.com. What problems is Retail Pro solving and how is that benefiting you? I solve problems of plugins but not problem of software Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Retail Pro? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Retail Pro ](https://www.g2.com/products/retail-pro/discussions/new) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 6 years ago What kind of businesses is Retail Pro software designed for? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/what-kind-of-businesses-is-retail-pro-software-designed-for) GU Guest User What is Retail Pro used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-retail-pro-used-for) [ View all Discussions ](https://www.g2.com/products/retail-pro/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/retail-pro/pricing) Retail Pro Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_09bb0ae9936432087846f7eced39704e/ls-retail.jpg "Product Avatar Image") LS Retail 4.4/5(87) [ Compare Now ](https://www.g2.com/compare/ls-retail-vs-retail-pro) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d5f77fa3d4b39b9be79e7187caf3c5fa/lightspeed-retail.jpg "Product Avatar Image") Lightspeed Retail 4/5(294) [ Compare Now ](https://www.g2.com/compare/lightspeed-retail-vs-retail-pro) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_035c5df9acc1fdb5eac2896bc5bcf925/odoo-point-of-sale.png "Product Avatar Image") Odoo Point of Sale 4.2/5(14) [ Compare Now ](https://www.g2.com/compare/odoo-point-of-sale-vs-retail-pro) ##### Categories on G2 [Retail POS](https://www.g2.com/categories/retail-pos)[Retail Management Software](https://www.g2.com/categories/retail-management-software) ##### Explore More [What platform provides analytics on video ad engagement rates?](https://www.g2.com/discussions/what-platform-provides-analytics-on-video-ad-engagement-rates)[Best tools for managing subcontractor performance](https://www.g2.com/discussions/best-tools-for-managing-subcontractor-performance)[Top AI-powered business operations automation tools](https://www.g2.com/discussions/what-are-the-top-powered-business-operation-automation-tools) [What data migration and system transition strategies matter most for IRCM implementation?](https://www.g2.com/discussions/what-data-migration-and-system-transition-strategies-matter-most-for-ircm-implementation)[echo3D vs Zapworks: which AR content management system is worth it for designers needing diverse 3D asset libraries for architectural visualization?](https://www.g2.com/discussions/echo3d-vs-zapworks-which-ar-content-management-system-is-worth-it-for-designers-needing-diverse-3d-asset-libraries-for-architectural-visualization)[Which low code mobile app builder tools provide the strongest implementation support for large enterprise deployments?](https://www.g2.com/discussions/which-low-code-mobile-app-builder-tools-provide-the-strongest-implementation-support-for-large-enterprise-deployments) [Show MoreShow Less](javascript:void(0);)