I love the fact that is constantly being updated with a strong focus on AI tools and new improved features such as file import compatibility. I also love the fact that Responsive offers a learning section that is very good in terms on content. Also I have taken advantage of the June free certification. Also it has a very powerful interface with many options to filter data and find the best responses according to your criteria. Review collected by and hosted on G2.com.

The difficulty of importing excel spreadsheets when they are very complex as it is difficult to set up the fields and it is done with some order. That order is not very easy to understand so some guidance and more step by step would be a great help

Also sometimes the system is slow, for example in the content library when copy and paste contents into the search box, the system needs to load first and when reloaded you loose what you inserted first and you need to repeat your action. Review collected by and hosted on G2.com.

I use Responsive, formerly RFPIO, for managing RFPs and find it incredibly useful for handling multiple and complex RFPs seamlessly. I like that it's clean, clear, and simple to use, which makes the process more efficient. I also appreciate how very easy the initial setup was, and I like that it links to Salesforce, making integration seamless. Review collected by and hosted on G2.com.

I never explored the AI piece, specifically the autofilling answers from the library into the responses. Review collected by and hosted on G2.com.

Responsive is a helpful way to organize and archive past proposal responses. It solves the headache of having hundreds of past proposals scattered in various inboxes, shared drives, and hard drives. The content library is also useful in the detailed, comprehensive metadata tagging it supports. I appreciate how endlessly customizable the library's settings are--you can really do anything you want with it. Review collected by and hosted on G2.com.

The hardest part of using the tool consistently, across all projects, is getting buy-in from my colleagues and other stakeholders. Responsive tends to be "the bid managers' thing" at our company, and I encounter friction when I try to get new users onboarded and regularly using it. In my opinion, Responsive is best suited for use by the proposal management team only. Trying to get a wide variety of stakeholders trained on it is a never-ending process that almost always causes delays and frustrations during the project. Review collected by and hosted on G2.com.

Responsive, through its AI agent, has significantly reduced the time it takes us to complete responses to proposal requests. It has also improved visibility into our progress, strengthened team collaboration, and enabled performance analysis, helping us do our work better. Review collected by and hosted on G2.com.

The AI features are excellent, but they’re built on a question-and-answer pairing library rather than operating on a general semantic model. This means there’s an administrative component to maintaining and managing that library that you don’t have with other AI agents based on LLMs, such as Co-Pilot or Claude. That said, we’ve found the extra administrative effort pays off with a strong return when building proposal responses. Review collected by and hosted on G2.com.

I absolutely love Responsive! It's like having the company's "golden record" of knowledge right at everyone's fingertips, super easy for the whole team to access! The built-in AI is a total game-changer: just ask a question and boom, you get the perfect answer every time. We use it daily for our content library and all our projects. What do I love most? I don't need to bug any tech wizards to manage the structure of the library. I can customize everything myself with my own tags and smart access controls. Running the AI directly on our content makes Responsive an absolute must-have for this one-person powerhouse operation! It's seriously essential to how I get things done. And the customer Support? They actually listen and turn our feedback into real features, talk about feeling valued! Setup was a piece of cake, and it plays perfectly alongside Teams and SharePoint. Responsive isn't just a tool, it's my secret weapon! Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

I really appreciate how time saving it is while managing different projects at the same time. I also value how it generates answers using our curated Content Library, its AI Assistant has gotten increasingly better with time.

I work with RFPs in English and Spanish, and the automatic translation and reuse of past answers in multiple languages is a game changer for me.

Lastly, having the Ask Responsive Chrome app available in my desktop is a cool feature I use whenever I want to draft or rephrase an answer. Review collected by and hosted on G2.com.

Sometimes projects include repetitive questions. To maintain consistency throughout our response, I wish it could have an Ctrl + F like feature inside the platform to find content easier.

I also don't like the layout formats it offers me, I always have to manually refine them outside the platform. I understand it's a tool for answering RFPs and not formatting them, but it could be a nice implementation. Review collected by and hosted on G2.com.

This is a great tool that enables me to quickly complete my projects and to easily identify the right answers for my RFP questions

It is versatile, has a really nice touch and feel, always a pleasure to work wit it. I start my working day with Responsive. Review collected by and hosted on G2.com.

I am looking forward to see how the Library Information is curated and well kept.

Being a replacement for Qvidian, the previously tool used, I would like to have more autonomous and AI embedded features that would make my work faster and flawless. When are you going to incorporate some really nice fine-tuned AI features? Review collected by and hosted on G2.com.

It fits perfectly at the intersection of what I do best every day: managing complex RFX workflows, coordinating cross-functional contributors, and keeping bid momentum moving forward without creating chaos..

Most importantly the customer support. Right from the day of onboarding, I always have experienced excellent support, the tech support, the management team support for escalations and the day to day ongoing support really stands apart. Especially my CSM- Rajasekaran Pandian, customer friendly, fair and resolves any crisis efficiently. I appreciate the cadence of connect up calls which helps us sort concerns (if any) in a timely fashion, which I find truly amazing. Review collected by and hosted on G2.com.

none, actually. It has completely made by work life easier and effecient. Review collected by and hosted on G2.com.

The onboarding process was very smooth and well-structured. The regular check-ins we’ve received have helped us speed up the experience and start using the different functionalities earlier. I’ve found Responsive to be thoughtfully developed, with clear attention to the user.

The platform performance is remarkable and the AI/Intelligence functionalities being developed and deployed are keeping the pace with the days we live in. Well done! Review collected by and hosted on G2.com.

I believe the reporting functionality could be improved to make it more transparent and straightforward, especially when working with documents in different languages and needing translation services.

I also think that the integration with SharePoint could have ways to allow the user to troubleshoot any connection error - probably a warning message. Review collected by and hosted on G2.com.

I use Responsive every day to do my job, and some of my favorite things about the platform are how easy it is to use and how intuitive the UI feels. I also love the AI engine that helps me draft responses to RFP questions. I can enter a prompt, filter for specific Content Library collections, and with the click of a button, Responsive’s AI drafts verified, content-based, prompt-specific responses to the questions in the RFP. It works question by question, and I can review, edit, and approve/apply answers as it continues generating the rest. It keeps working in the background while I focus on other parts of my job.

I also really like the Responsive Salesforce integration. It lets me connect my projects directly to proposals and qualified opportunities in Salesforce.

Finally, Responsive’s support is incredibly responsive. They’re very open to feedback, and they address issues quickly. Review collected by and hosted on G2.com.

It’s hard to pinpoint exactly what I dislike about Responsive. That said, if I focus on smaller annoyances, the main one is the Recommendations area—the sidebar where I pull Content Library entries into my project—which often defaults to collections that don’t relate to my project at all. I understand that Responsive has project-level settings that can prevent this from happening, but finding those settings isn’t very intuitive, so I haven’t worked it into my project setup workflow. Review collected by and hosted on G2.com.