--- title: Clinical Research Suite Reviews meta_title: 'Clinical Research Suite Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 205 reviews by the users' company size, role or industry to find out how Clinical Research Suite works for a business like yours. aggregate_rating: rating_value: 3.8 review_count: 205 scale: '5' date_modified: '2026-06-29' parent_category: name: Clinical Research url: https://www.g2.com/categories/clinical-research --- # Clinical Research Suite Reviews **Vendor:** ResearchManager **Category:** [Clinical Trial Management Systems](https://www.g2.com/categories/clinical-trial-management-systems) **Average Rating:** 3.8/5.0 **Total Reviews:** 205 ## About Clinical Research Suite ABOUT ResearchManager is an all-in-one platform that makes clinical research smarter, faster, and more efficient. With the Clinical Research Suite, we provide a fully integrated solution for academic institutions, healthcare organizations, CROs, and sponsors across the entire clinical research lifecycle. From study setup and regulatory approval to recruitment, data capture, and monitoring. By centralizing processes and data on a single platform, ResearchManager reduces complexity, minimizes errors, and enhances compliance and collaboration. OUR MISSION Our mission is to digitalize, accelerate, and optimize research worldwide, enabling innovative treatments and scientific insights to reach patients sooner. We believe advancing healthcare starts with advancing research, and we empower organizations to make that happen. OUR PLATFORM - THE CLINICAL RESEARCH SUITE Clinical Data Management: Tools to recruit the right participants and efficiently capture, manage, and validate research data, reducing errors and saving time. • Electronic Data Capture (EDC) • Electronic Patient-Reported Outcomes (ePRO) • Randomization and Trial Supply Management (RTSM) • Electronic Informed Consent (eConsent) • Patient Recruitment Clinical Operations: Tools that centralize submissions, documentation, and workflows to streamline trial management and strengthen collaboration. These are all modular and fully configurable. • Clinical Trial Management System (CTMS) • Electronic Trial Master File (eTMF) • Regulatory Information Management System (RIMS) LEARN MORE • Request a FREE Demo:https://my researchmanager.com/en/request-inquiry/ • Get a Price Estimate in 1 Minute: https://my-researchmanager.com/en/pricing/ ## Clinical Research Suite Pros & Cons **What users like:** - Users appreciate the **user-friendly interface** of Clinical Research Suite, enhancing their overall experience and organization. (79 reviews) - Users appreciate the **interface clarity** of Clinical Research Suite, finding it easy to navigate and understand. (18 reviews) - Users appreciate the **user-friendly interface** , which simplifies navigation and enhances organization for efficient research management. (18 reviews) - Users value the **easy-to-navigate features** of Clinical Research Suite, enhancing their ability to perform various tasks efficiently. (17 reviews) - Users value the **efficient data management** in Clinical Research Suite, ensuring organized and secure study information. (14 reviews) - Customer Support (13 reviews) - Design Ease (13 reviews) - Intuitive (13 reviews) - Navigation Ease (13 reviews) - Organization (11 reviews) **What users dislike:** - Users find the **poor navigation** of the Clinical Research Suite frustrating and unintuitive, complicating their experience significantly. (24 reviews) - Users find the **missing features** of Clinical Research Suite limit functionality and hinder overall user experience. (15 reviews) - Users face a **learning curve** due to numerous options and unclear initial expectations for using Clinical Research Suite. (14 reviews) - Users experience **slow performance** when managing large datasets, which can hinder productivity during critical study periods. (10 reviews) - Users experience **data management issues** as uploading multiple documents leads to a loss of oversight and organization. (8 reviews) - Data Deletion (6 reviews) - Editing Issues (6 reviews) - Inadequate Reporting (6 reviews) - UX Improvement (6 reviews) - Complex Design (5 reviews) ## Clinical Research Suite Reviews ### 1. Very friendly user interface **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Clinical Research Suite?** Research suite offers a user friendly interface. This allows users to quickly understand how the software works. During the time I have used research suite, I have used it in different frequencies, differing between once or twice a week to once a month (mainly for data entry). **What do you dislike about Clinical Research Suite?** During my time I have used Research suite, I have only rarely encountered issues or bugs that could not be overcome quickly or by self adjustments. Therefore I do not really have any dislikes about using research suite. **What problems is Clinical Research Suite solving and how is that benefiting you?** I am not really up to date regarding the problems research suite is solving. ### 2. Very flexible software **Rating:** 5.0/5.0 stars **Reviewed by:** Quinty v. | Clinical Trial Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2025 **What do you like best about Clinical Research Suite?** eTMF software helps me streamline all operations from startup to study closure. The software is highly customizable, so we can set up a separate process for each study type. We set up the system during onboarding, and with the help of consultants, we implemented it step by step, making it an integrated platform. We started with eTMF and we expanded to CTMS. What I like about ResearchManager as an organization is that our requests are listened to. They are discussed for possible solutions, and if needed, added to a development list so they can be included in the roadmap. **What do you dislike about Clinical Research Suite?** Like any new software, it took some getting used to, but that’s always the case. I’ve worked with many other systems, and ResearchManager has by far become my favorite, as long as you give it the right attention yourself. **What problems is Clinical Research Suite solving and how is that benefiting you?** Mostly time saving. We used to work with our own folder structures, sending everything by email, which led to slow response times. This has now been solved by implementing milestones, so our partners also know the timeline. Additionally, we manage monitoring reports in the CTMS system using our standard templates. ### 3. Pleasant and modern tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2025 **What do you like best about Clinical Research Suite?** The Clinical Research Suite is pleasant in use as it has an intuitive and modern layout. It is a secured platform (two-step authorization) and the communication between parties is well organized. **What do you dislike about Clinical Research Suite?** The order of steps when replying to questions of the other party are not intuitive. Uploading documents is far form flexible. The platform does not allow to correct any mistakes at any point, leading to unnecessary versions of documents or unanswered questions. **What problems is Clinical Research Suite solving and how is that benefiting you?** I provides one insightful platform for all documents and communication regarding a project. It is easy to find information and to contact the necessary parties. ### 4. It could be a good platform but needs much UX improvements **Rating:** 1.0/5.0 stars **Reviewed by:** Deborah V. | Senior Site Contract Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Clinical Research Suite?** I like that several people can work together to upload different documents in different sections as in my company several roles are responsible for different documents. **What do you dislike about Clinical Research Suite?** What I really hate about ResearchManager is that I need to follow up with the site separately through email because sometimes when we complete an action and the site "Approves" a certain stage and the dossier should move to the next stage, the dossier has been sent through to the person who needed to approve or taken action on the next step. (E.g. one of my studies was stuck for 2,5 months until I called with the site and asked them about why it was taking so long. Upon investigation, the dossier had not been sent to the Department Head (whose task it was to Validate as next step. So if they don't get the notification that they need to do something, no one can proceed with the dossier. There's also not a way to see this or follow up on this in the system). Another thing I really hate in Research Manager is the way it opens up extra questions depending on the response you give. So you review the questions and start replying but then another (undefined number) of questions could possibly open up depending on the response you give. Which results in you having to go back to the study team or Sponsor to collect more information on the newly opened up questions. It would be much better if you would be able to see all the questions that need to be answered, so you can collect all the needed information and you can complete all the information/questions in one go once you have everything. (Site gave me a "pdf print" of all possible questions now as a sort of solution but this is coming from the system and is not very clear.) It would be much better to just open all the questions and grey them out if they don't need to be answered but at least you know everything you need to fill out or check what information you still have to collect. If you fix those 2 issues, I might like the software a whole lot better already. **What problems is Clinical Research Suite solving and how is that benefiting you?** None, we are obligated to use it because one of our sites uses it. ### 5. A CRC's Perspective- User Friendly but Needs Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Kabrambam Grace S. | Clinical Research Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2025 **What do you like best about Clinical Research Suite?** As a clinical research coordinator, I appreciate how user-friendly ResearchManager EDC is. The interface is intuitive, making data entry and monitoring straightforward. It's also great that the platform ensures compliance with the regulatory standards, which is crucial in clinical research. The ability to customize forms and workflows to fit study requirements is a big plus. **What do you dislike about Clinical Research Suite?** While the system is easy to use, it can be slow when handling large datasets, which can be fustrating during busy study periods. The reporting tools could be more flexible to allow better data analysis. **What problems is Clinical Research Suite solving and how is that benefiting you?** It makes data entry and management much easier by reducing paperwork and minimizing errors. It keeps everything organized and compliant with regulatory, which is really crucial for clinical research. I find it helpful because it improves data accuracy and makes patient tracking more efficient. As a CRC, this saves me time on administrative work and allows me to focus on running the study smoothly. ### 6. Great for Trial Management, but Needs Better Document Control and Notifications **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Clinical Research Suite?** Creates an overview of all trials and their status. Easy to find last version of files. **What do you dislike about Clinical Research Suite?** I cannot remove documents that were uploaded by accident (before submitting to the METC). (Sometimes) notifications are not sent to for example PI when he/she needs to check and approve behore submission. **What problems is Clinical Research Suite solving and how is that benefiting you?** I don't know what is going to be solved. ### 7. Easy and intuitive to use! **Rating:** 4.0/5.0 stars **Reviewed by:** Diederick v. | MD, PhD student, Enterprise (> 1000 emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Clinical Research Suite?** It is an easy to use and user friendly platform to initiate and manage your research projects. It helps you in guiding you through the most important information and steps to undertake to take your research to the next step. All together it implements all the important aspects of research with ease. **What do you dislike about Clinical Research Suite?** One minor thing is that if you submit an amendment or a change in any of the documents, once you click submit, it cannot be undone. Meaning that if you want to change anything afterwards, you either have to wait until the other party has done their job, or you have to contact an administrator to change the status again. Not a big deal, but can be annoying if you make a mistake. **What problems is Clinical Research Suite solving and how is that benefiting you?** It is an easy one size fits all solution to manage multiple studies across multiple sites. ### 8. Easy to Use Once You Get the Hang of It **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Clinical Research Suite?** Relatively asy to use, though you have to know it because it can be confusing at first **What do you dislike about Clinical Research Suite?** It can be slow because you need a lot of clicks. Checking patients' data requires a lot of time, because you have to click open so many tabs **What problems is Clinical Research Suite solving and how is that benefiting you?** - ### 9. Clear Website Layout, but Lacks Document Editing and Removal Options **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Clinical Research Suite?** The website has a clear menu structure. It is straightforward to use. **What do you dislike about Clinical Research Suite?** You are unable to delete a document you have uploaded, and you also cannot make any edits, even if you have not yet saved your changes. **What problems is Clinical Research Suite solving and how is that benefiting you?** This tool is required for our research department. ### 10. Using research manager for WMO/non-WMO applications **Rating:** 3.5/5.0 stars **Reviewed by:** Madelon D. | Post-doc/resident, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2025 **What do you like best about Clinical Research Suite?** Number of features Easy to use Easy to add colleagues **What do you dislike about Clinical Research Suite?** Sometimes too many options Layout may be easier The part 'questions to the researcher' is not well organized **What problems is Clinical Research Suite solving and how is that benefiting you?** None that I am aware of ### 11. One platform to keep your research submission up to date. **Rating:** 4.5/5.0 stars **Reviewed by:** Marleen V. | MD. PhD student, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2025 **What do you like best about Clinical Research Suite?** It is very easy to work with. There is a clear overview of documents. Only the co-authors who are selected, get notified about changes in status. **What do you dislike about Clinical Research Suite?** You can't change names of uploads after uploading it seems. **What problems is Clinical Research Suite solving and how is that benefiting you?** An easy digital way to communicate with the medical ethical regulatory committee. I don't need to put documents on a disk like before. I can look back at documents that I have submitted. ### 12. Good platform for its purpose **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** February 05, 2025 **What do you like best about Clinical Research Suite?** I find ResearchManager a very good platform for its purpose. It is easy to learn how to use and it is clearly structured, so as to easily find necessary features. For example, I appreciate the feature of being able to refer to specific documents when answering questions from the MREC. I also appreciate the clear instructions and that it refers to relevant pages for additional information. **What do you dislike about Clinical Research Suite?** Some of the features are maybe a bit less clear at first glance (such as the fact that you have to save each page before moving onto the next one, even after uploading and submitting specific documents). I also wish that the section on "questions to the researcher" was visible during the time that a study/amendment is being assessed, although I understand that this might not always be practical. **What problems is Clinical Research Suite solving and how is that benefiting you?** ResearchManager is helping me in the direct communication with the Medical Research Ethics Board when it comes to submitting documentation required for the approval of a clinical trial and amendments related to it. ### 13. Structured management of study information offering ease and possibilities as well as limitations **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2025 **What do you like best about Clinical Research Suite?** The structured approach to managing study information adds to the ease and security of knowing that you are logging all relavant study info. **What do you dislike about Clinical Research Suite?** Finding the application can already be difficult for me, as well as logging in due to being involved with several organisations' Research Manager as part of a multicenter research. It would be a great improvement if I were able to copy (parts of) my study between different organisations' RM, which currently is not a possibility to my knowledge. The differences between different organisations' approach to RM moreover makes it impossible to copy and paste certain information between systems. The way in which participating centres can be added to the study, is labour intensive. Options to label research team members' function and function in study were too limited for my specific research. Moreover, it can be difficult to work with the limited fields in which data is meant to be captured, for instance with relation to inclusion criteria. **What problems is Clinical Research Suite solving and how is that benefiting you?** RM offers an overview of all the pieces of information I should be taking into account with regard to the management of my study. It helps with knowing I am complete in my knowledge and thinking about the research and participating centres and individuals. ### 14. Useful and coordinated proposals **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2025 **What do you like best about Clinical Research Suite?** The software offers a clear overview of all ongoing projects. I know every step of all my work at any given time. **What do you dislike about Clinical Research Suite?** I cannot contact colleagues who have to assess work when opening a proposal. Thus I will have to wait or contact the responsible person directly, while I would like to have it filed in the research manager. **What problems is Clinical Research Suite solving and how is that benefiting you?** Proposal sharing ### 15. Clear and user friendly interface for researchers **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Clinical Research Suite?** There were clear manuals/instructions available to be able to use ResearchManager efficiently and easily. The steps were not complicated and easy to follow, making the experience smooth. I was able to go back to the website to adjust and add things as needed. The one time I was unsure about something, I contacted customer support and the response was swift and incredibly helpful. **What do you dislike about Clinical Research Suite?** It was not always clear how long it would take to get feedback. One time the status of the project was changed but there was no date for review available and I had to e-mail customer support. **What problems is Clinical Research Suite solving and how is that benefiting you?** I have used Research Manager for the ERMS (Ethical Review Management System) or METC approval of Amsterdam UMC. I was able to register my project with all its attachments/files easily and fill in the project's information. Both me and my supervisor, the project lead, were able to look over everything before officially submitting it. Research Manager is the way our project got approved and we were able to start the research at Amsterdam UMC accordingly. ### 16. Research Manager experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Clinical Research Suite?** The centralized and structured approach to research management is one of ResearchManager’s biggest strengths. It simplifies document management, regulatory compliance, and team collaboration, making it especially valuable for clinical and academic research teams. The ability to track study progress in a clear and organized manner ensures efficiency and reduces administrative burdens. **What do you dislike about Clinical Research Suite?** The platform's rigidity can be a limitation for users who require more customization to fit their specific workflows. Additionally, the initial learning curve might be challenging for those unfamiliar with research management tools, and more seamless integrations with commonly used research software could enhance its overall utility. **What problems is Clinical Research Suite solving and how is that benefiting you?** ResearchManager helps me streamline trial management by keeping all study documents, approvals, and communications in one centralized system. It reduces the administrative burden by automating workflows and ensuring regulatory compliance, which saves me time and helps me stay organized. One of the biggest benefits for me is the ability to track study progress in real-time, making it easier to stay on top of deadlines and ensure everything is running smoothly. The structured approach improves collaboration with my team, as everyone has access to the latest documents and updates. While the platform could be more flexible in terms of customization, it has significantly improved the efficiency and organization of my trial management process. ### 17. Works fast and efficient **Rating:** 4.0/5.0 stars **Reviewed by:** Marco G. | Editor In Chief TDTMV, Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2025 **What do you like best about Clinical Research Suite?** General overview and easy workflow It really helps to manage all research within our institute **What do you dislike about Clinical Research Suite?** Sometimes I am Not sure if my new documents are really uploaded and the overall administrator sees that I added something or that I missed a final step. Confirmation email Would be good **What problems is Clinical Research Suite solving and how is that benefiting you?** All research related stuff at one place From data to contracts to protocols ### 18. Research Manager Review - UK CRO **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2025 **What do you like best about Clinical Research Suite?** The eTMF system is used by our company for 1 trial currentlyl, and it has all the desired requirements of an eTMF. Roles can be allocated to users and the users are easy to set up accounts for. The system has a good index for filing which covers all the requirements for a clinical trial. **What do you dislike about Clinical Research Suite?** The translation into English can be lacking and some terminology and spelling is an issue when transferring it's use to the UK. We have found the system a little clunky to use at times and unclear where certain documents sit. The language barrier has made customer support challenging when asking questions. It would benefit from a much larger volume of user guides to avoid email communications needing to be used to resolve issues. **What problems is Clinical Research Suite solving and how is that benefiting you?** The storage of eTMF and ISF documents for the study which avoids use of paper files to enable our global clients and remote monitors to access documents easily and efficiently. ### 19. An Effective Tool for Clinical Data Management with Some Areas for Improvement" **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2025 **What do you like best about Clinical Research Suite?** The platform features an intuitive interface, allowing for smooth and pleasant navigation. The menus are well-organized, making it easy to access various sections of the system, whether for data entry or managing clinical trials. Data entry is straightforward and fast, with customizable forms tailored to the specific needs of each study. Additionally, the tool provides real-time tracking of data progress, which is a significant benefit for research teams. In terms of security and compliance, the platform ensures secure data management and adheres to international standards, such as GDPR in Europe and 21 CFR Part 11 in the United States. This guarantees the confidentiality and integrity of the collected data. The customer support is easily reachable and responsive, offering quick and effective assistance whenever issues or questions arise. Furthermore, the platform is accessible from multiple devices, including computers, tablets, and smartphones. This flexibility is especially useful for remote work or while traveling, allowing users to stay connected to their data from virtually anywhere. **What do you dislike about Clinical Research Suite?** while the platform is generally efficient, there are some aspects that could be improved. For one, the learning curve can be a bit steep for new users, especially when dealing with more advanced features. A more detailed beginner's guide would help ease this process. Another drawback is the limited customization options. While the platform offers some flexibility, it can be frustrating not to fully adjust certain elements of the interface or reports to meet very specific needs. Greater customization would make the platform more adaptable for different users. Additionally, there can be occasional delays in page loading times, particularly when handling large volumes of data. This can slow down workflows, especially during bulk updates or detailed report generation. Lastly, the platform’s integration with other software or external databases is somewhat limited. Improved interoperability with other research tools could enhance the overall efficiency and ease of use. **What problems is Clinical Research Suite solving and how is that benefiting you?** not applicable for my use ### 20. Comprehensive and well-guided, though not always providing good overview **Rating:** 3.0/5.0 stars **Reviewed by:** Adrie S. | Senior researcher, Enterprise (> 1000 emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Clinical Research Suite?** RM is a comprehensive program, with the basic structure of different tabs always remaining in sight. I appreciate the guidance before entering a new fase (e.g. the need to change the current status, or to inform which person needs to agree in order to finalize submission) and the communication with emails when changes in submission status have taken place. **What do you dislike about Clinical Research Suite?** The Tab 'Documents primary submission' always looks like a chaotic and complex puzzle, with all the columns of specifiers and the different versions of documents. **What problems is Clinical Research Suite solving and how is that benefiting you?** I'm not sure what's expected here. All the ethical research-documents and communications are stored in RM, so easy to find..? ### 21. ResearchManager: a valuable tool in making reasearch accesible **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** February 06, 2025 **What do you like best about Clinical Research Suite?** At first, I found ResearchManager somewhat overwhelming due to its wide range of features and functionalities. However, as I became more familiar with the platform, its benefits became increasingly clear. The intuitive design and well-structured workflow made it easier to navigate, and I soon found myself using it frequently in my research activities. Its user-friendly interface, combined with its comprehensive feature set, makes it a valuable tool for researchers looking to establish an efficient and organized foundation for their work. **What do you dislike about Clinical Research Suite?** The initial setup of ResearchManager takes a little time and effort but once you're all setup it works flawelessly **What problems is Clinical Research Suite solving and how is that benefiting you?** By centralizing trial documentation, automating approvals, and ensuring adherence to standards, it simplifies the complexity of clinical research. Personally I also value its automated tracking and reporting features streamline patient enrollment and monitoring, ensuring data accuracy, enhancing efficiency in my research. ### 22. The use of ResearchManager is very clear **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Clinical Research Suite?** I find it quite user-friendly. It takes a little time to get used to the system at first, but once you understand how it works, it becomes very practical and efficient to use **What do you dislike about Clinical Research Suite?** What is less convenient is that sometimes I cannot find my studies quickly in my overview. I then have to search for it using the search bar instead of them being readily available on my home page when I log in. Sometimes I have to make a few extra clicks before I get to a particular page or want to submit a document. **What problems is Clinical Research Suite solving and how is that benefiting you?** I can easily submit my studies and all the necessary documents are stored in one central location, so I have easy access to everything I need. This way, I never lose track of important files or information, which helps keep everything organized and efficient. ### 23. Valuable but confusing **Rating:** 3.0/5.0 stars **Reviewed by:** Mara H. | VioS, Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2025 **What do you like best about Clinical Research Suite?** Information is being collected regarding various studies. This creates a knowledge platform that is valuable. Moreover, it can be connected to various studies, a valuable thing! **What do you dislike about Clinical Research Suite?** Research manager was not clear, it was unclear where which information belonged, making data entry not easy or smooth. **What problems is Clinical Research Suite solving and how is that benefiting you?** ? ### 24. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Clinical Research Suite?** It is easy to fill in and self-explanatory. **What do you dislike about Clinical Research Suite?** It can be hard to find certain tabs. A clear guide would be helpful. **What problems is Clinical Research Suite solving and how is that benefiting you?** It helps me organize research information and measures taken to ensure ethical conduct of research. ### 25. Easy to work **Rating:** 3.5/5.0 stars **Reviewed by:** Mandy F. | phd candidate, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2025 **What do you like best about Clinical Research Suite?** It is easy to use once you put some effort in it **What do you dislike about Clinical Research Suite?** After a review it was a bit difficult the first time to see where the new documents should be (it is the same place as the first time). **What problems is Clinical Research Suite solving and how is that benefiting you?** - ### 26. Easy to Use, but Needs Update Reminders **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Clinical Research Suite?** Its easy to use, all tabs are clear. You can immediately see what you need to do. **What do you dislike about Clinical Research Suite?** It would be nice to get reminders of updates being due. **What problems is Clinical Research Suite solving and how is that benefiting you?** It keeps all information together. It helps with applying for METC aproval. ### 27. Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Famke v. | Business to Science manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Clinical Research Suite?** The clarity it gives on the actions required to start up a clinical study The communication between all the departments How Isala has integrated the system in all departments to use **What do you dislike about Clinical Research Suite?** It was a bit difficult to see what was expected from me in the beginning. I was not sure I was the one that had to make an account, it looked for internal use only. **What problems is Clinical Research Suite solving and how is that benefiting you?** To organization of a clinical trial in a site. The communication is clear between departments. Everyone knows what is expected from them ### 28. Research manager: useful, but can be confusing. **Rating:** 3.5/5.0 stars **Reviewed by:** Bridget S. | PhD-candidate, Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2025 **What do you like best about Clinical Research Suite?** Overview page with all the studies that have been submitted and the current status of the submissions. **What do you dislike about Clinical Research Suite?** It is not always clear how to move the study to the next stage of the proces. For example, when there are additional quesions psoed by the METC, you need to manually adjust the status to "answers provided by researcher" which I did not understand when first submitting a study, which led to delays. **What problems is Clinical Research Suite solving and how is that benefiting you?** Providing an overview of the studies that are currently submitted for METC review and the status of the submissions. ### 29. Clear and fast helpdesk, but mobile could be better **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Clinical Research Suite?** Clear. In case of problems, the helpdesk responds quickly. **What do you dislike about Clinical Research Suite?** On mobile use, the website adapts less well. **What problems is Clinical Research Suite solving and how is that benefiting you?** Online data management instead of on paper. Automatically send questionnaires to patients. Saves paperwork. ### 30. Proper system for research submission. **Rating:** 4.0/5.0 stars **Reviewed by:** Jetske S. | Researcher, Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2025 **What do you like best about Clinical Research Suite?** Gives a clear overview of the status of the research project. It is easy to use and very straightforward. All necessary fields for research submission are available. **What do you dislike about Clinical Research Suite?** It would be helpful if there was a feature to automatically transfer information entered in PaNaMa to Research Manager to avoid double work. Furthermore, the 'documents' tab and 'questions from the commission' tab could be made a bit more organized. **What problems is Clinical Research Suite solving and how is that benefiting you?** Facilitate submission and evaluation of research projects, and the communication between researcher and ethics committee. ### 31. Good support with a lot of flexibility **Rating:** 5.0/5.0 stars **Reviewed by:** Hilde b. | Hoofd Centrale Biobank, Enterprise (> 1000 emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Clinical Research Suite?** The flexibility in setting up and the export function **What do you dislike about Clinical Research Suite?** The program could have more tools to ensure that you keep your data 'clean' in it, so you can work more easily with pre-programmed lists. Now you have to create them manually, which takes a lot of time. **What problems is Clinical Research Suite solving and how is that benefiting you?** Create an overview of all collections managed by us and the possibility to give clans access themselves. Also nice that it is a web application, so you are not tied to your own institute. ### 32. Great for Collaboration, but System Can Be Confusing **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Clinical Research Suite?** That you can work with a lot of people within the same dossier. **What do you dislike about Clinical Research Suite?** The system is quite hard to follow sometimes. **What problems is Clinical Research Suite solving and how is that benefiting you?** Easy way to get approval for the research protocols. ### 33. Clear and practical **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Clinical Research Suite?** The system is clear, practical, and user-friendly, providing a comprehensive overview where you can easily track whether all required documents have been uploaded and are complete. The intuitive layout makes it simple to locate specific files and check the status of submissions. **What do you dislike about Clinical Research Suite?** It would be helpful if users could delete documents after uploading them, in case of errors or incorrect versions. Additionally, an enhancement could be made to automatically extract the document type, version, and date from the document title, rather than requiring manual entry, which would save time. **What problems is Clinical Research Suite solving and how is that benefiting you?** User-friendly way of upoading documents required for clinical trial management and submissions to the ethical committee. This makes it easy to see whether your documents are complete. ### 34. RM review **Rating:** 4.5/5.0 stars **Reviewed by:** Ellen R. | sr. adviseur wetenschap, Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2025 **What do you like best about Clinical Research Suite?** The system actually helps you to compile an archive of all registered new researchers. You can track the status per review, which provides an overview, and you quickly know in which phase a research is. It takes work off your hands by sending automatic emails and creating approval letters. **What do you dislike about Clinical Research Suite?** It is a general system that you still need to make hospital-specific. That takes some time and investment, which will pay off later. The costs are also quite high. **What problems is Clinical Research Suite solving and how is that benefiting you?** More overview because the phase is indicated per study. Quickly search for studies. Creating approval letters and automatically sending emails ensures that the secretariat has significantly less work. ### 35. Research manager review as a monitor **Rating:** 4.0/5.0 stars **Reviewed by:** Inge S. | CRA (monitor), Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2025 **What do you like best about Clinical Research Suite?** Being able to see status of study and documents in real-time (as a monitor, I don't have to wait for visits to site to review documents, but I have remote access which makes thing a lot easier and quicker to complete tasks). It spares time as I don't have to ask everything to sites staff, but I can see it from what updates are made in the system. **What do you dislike about Clinical Research Suite?** Sometimes difficult to narrow down documents - I would like to be able to search/filter by document date (e.g. mon/year). And I don't receive notificiations when new documents are added by site staff to the system, which would also help. **What problems is Clinical Research Suite solving and how is that benefiting you?** No problems ### 36. Good way to connect information from different users in making and critcize research proposals **Rating:** 4.0/5.0 stars **Reviewed by:** C B. | hospitalpharmacist, Enterprise (> 1000 emp.) **Reviewed Date:** February 05, 2025 **What do you like best about Clinical Research Suite?** it is easy to find information because of the structure of the researchmanager. You dont need a lot of experience to use it properly because of the easy setup. **What do you dislike about Clinical Research Suite?** Sometimes you have to fill in the same information on different places. It would be nice in reviewing a proposal, to have needed topics noted so as a reviewer it is more easy to know what to check in the proposal. **What problems is Clinical Research Suite solving and how is that benefiting you?** dont know ### 37. Research Manager is quite unclear/confusing in general. **Rating:** 2.0/5.0 stars **Reviewed by:** Loeki A. | Researcher, Enterprise (> 1000 emp.) **Reviewed Date:** February 08, 2025 **What do you like best about Clinical Research Suite?** That research manger, ethics and data manager are in the same program. **What do you dislike about Clinical Research Suite?** Research Manager is quite unclear/confusing in general. Data manager is circuitous. To many clicks to find the settings. Creating labels is confusing. It would be helpful if the working outline would be the same as the data input overview/format. The export of data files consists a lot of extra, useless information. **What problems is Clinical Research Suite solving and how is that benefiting you?** Data capture, clinical trial management and ethics ### 38. User-friendly platform **Rating:** 4.0/5.0 stars **Reviewed by:** Jasmin P. | Doctoral student, Enterprise (> 1000 emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Clinical Research Suite?** The platform is clear, well-structured and easy to use. Pleasant-looking interface. **What do you dislike about Clinical Research Suite?** It would be very helpful if you were able to delete documents while you are still working on your submission. Sometimes you may upload a document by mistake and then it may become disorganized. **What problems is Clinical Research Suite solving and how is that benefiting you?** It enables submission to the ethical committee of AmsterdamUMC, while providing a platform where you can keep track on submission steps with according documents and questions/answers. ### 39. user friendly EDC **Rating:** 3.5/5.0 stars **Reviewed by:** Noudjoum H. | Senior DM, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2025 **What do you like best about Clinical Research Suite?** The ease of use. The build is simple, the access from the sites for data entry is straight forward and copying a page is also easy. The customer support is also good. The data dictionary is readable. **What do you dislike about Clinical Research Suite?** The data exports are not easy to read. The conditions are limited to one, when it should be multiple. Excel data dictionary would be great. **What problems is Clinical Research Suite solving and how is that benefiting you?** We needed a simple EDC to fit into our budget. ### 40. Research manager EDC is efficient and user- friendly platform, valuable tool for researchers. **Rating:** 4.5/5.0 stars **Reviewed by:** Neha T. | Clinical Research Associate (CRA), Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2025 **What do you like best about Clinical Research Suite?** The system provides a well-structured interface, making it easy to navigate and ensuring data integrity throughout the study. **What do you dislike about Clinical Research Suite?** It would be more helpful if the system provided an automatic save feature for lab assessment units, reducing manual work for users. This would eliminate the need to repeatedly enter the same units, improving efficiency and accuracy. **What problems is Clinical Research Suite solving and how is that benefiting you?** By providing real-time validation and standardized data entry, it minimizes errors and improves data accuracy. ### 41. Clearly organized and accessible **Rating:** 4.0/5.0 stars **Reviewed by:** Audrey H. | Clinical research coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** February 05, 2025 **What do you like best about Clinical Research Suite?** Once you are used to it, it is easy to use and also easy to find your research projects and give your team member access to projects. Another advantage is that the sponsor/industry can do the submission. **What do you dislike about Clinical Research Suite?** A dislike about research manager is the dubble signatures and confirmations that are needed sometimes. For example: PI needs to be added to study and reported as PI already but also needs to sign again. And sometimes the submission button is a bit unclear. **What problems is Clinical Research Suite solving and how is that benefiting you?** It saves me time in going after the people that need to sign or review and easy to find your submissions and approvals. ### 42. Submitting a scientific study to a Medical Research Ethics Committee **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Clinical Research Suite?** Fairly straightforward program. It's convenient that automatic emails are sent when something changes in the submission **What do you dislike about Clinical Research Suite?** Each hospital has a slightly different version of this program **What problems is Clinical Research Suite solving and how is that benefiting you?** The MREC has a single platform from which all submissions are made. I also have an overview of the ongoing submissions for my own studies. ### 43. Research EMC **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Clinical Research Suite?** Something I like is the explanation Research Manager provides when you’re unsure what to do. It gives some direction on what to expect and helps guide you through the process. **What do you dislike about Clinical Research Suite?** You need additional explanation and support from colleagues when using Research Manager for the first time. As a researcher, you are highly dependent on the system, and since time is crucial, this is something I dislike. It is not easy to use. **What problems is Clinical Research Suite solving and how is that benefiting you?** I need Research Manager to get my study approved by the Medical Ethics Committee (METC). It also provides an audit trail, which helps ensure transparency and compliance throughout the research process. ### 44. ResearchManager, easy and intuitive to use **Rating:** 4.0/5.0 stars **Reviewed by:** Bregje R. | Manager Research Department, Enterprise (> 1000 emp.) **Reviewed Date:** February 03, 2025 **What do you like best about Clinical Research Suite?** ResearchManager is a very intuitive program, it is easy to use for several types of users and has a clear overview of all actions that are possible to use. When I have a question or need help, the customer support is easy to access and always has a quick reply. **What do you dislike about Clinical Research Suite?** That there is no possibility to combine several studies into one ResearchManager account. We are participating in two studies were two different sites use RM. I need two different login-names and passwords to use RM for both studies. **What problems is Clinical Research Suite solving and how is that benefiting you?** We're using RM mainly for dataentry when participating in a multicenter trial ### 45. Very confusing, lot of redundancy of certain aspects of the submission **Rating:** 1.0/5.0 stars **Reviewed by:** DIogo F. | PhD Student, Enterprise (> 1000 emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Clinical Research Suite?** I like that that everything is well connected in the same place **What do you dislike about Clinical Research Suite?** There's too much redundancy on a lot of stuff of submission process. Also not expat friendly at all (everything is in dutch) **What problems is Clinical Research Suite solving and how is that benefiting you?** Saving all the documents in one place so that they can be sumitted for the METC. THe latter can laso ask questions about the intended research ### 46. Easy to work with, **Rating:** 4.5/5.0 stars **Reviewed by:** Janette H. | PhD Candidate, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Clinical Research Suite?** It is very easy to work with because all featurus present, you actually use. **What do you dislike about Clinical Research Suite?** When first working with researchmanager, I had to search for quite a bit to find all documents. It would be easier if there would be a tab in which all latest doccuments approved were listed. **What problems is Clinical Research Suite solving and how is that benefiting you?** Communication with ERB about scientific reserach ### 47. Useful as a research database **Rating:** 4.0/5.0 stars **Reviewed by:** Joris v. | Onderzoekscoordinator, Enterprise (> 1000 emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Clinical Research Suite?** - User-friendly interface where you can quickly create a questionnaire with little training - Nice that patients can enter their own data through questionnaires, which can be supplemented by staff to keep all research data in order - Possibility to collaborate with multiple hospitals **What do you dislike about Clinical Research Suite?** When including many patients >15000, the manager becomes much slower. Then a new database needs to be started (fortunately, this only occurs with registry studies). **What problems is Clinical Research Suite solving and how is that benefiting you?** "Track and trace" system for changes in research database in compliance with all Dutch laws. Required for prospective studies. ### 48. Consider implementing an automatic checklist **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Clinical Research Suite?** Submission platform provides a clear, user-friendly place, making it easy to navigate through the different sections of the protocol submission. **What do you dislike about Clinical Research Suite?** Consider implementing an automatic checklist or reminder system that ensures all required documents are uploaded and all fields are filled in correctly before submission. This can prevent incomplete submissions and save time during the review process. **What problems is Clinical Research Suite solving and how is that benefiting you?** It simplifies protocol submission. Rather than dealing with complex paperwork or cumbersome procedures, ResearchManager provides an easy-to-use platform that facilitates fast and accurate submissions. This saves you time and ensures that your protocols are submitted ### 49. Research manager works primarily **Rating:** 4.5/5.0 stars **Reviewed by:** Geoffrey d. | PhD Candidate Cardiology, Enterprise (> 1000 emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Clinical Research Suite?** Works well, had no problems with it, and clear in terms of layout. **What do you dislike about Clinical Research Suite?** Sometimes (in my applications, at least) I couldn't upload certain files needed for the METC application. This was more of a personal issue than a general problem. **What problems is Clinical Research Suite solving and how is that benefiting you?** It prevents the difficulty of submitting an METC application, which helped me throughout the form. ### 50. Nice and clear program to manage research. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Clinical Research Suite?** I love clarity, and that is what this program offers. I especially like the documents page that shows which document version has been uploaded. **What do you dislike about Clinical Research Suite?** That the monitor does not have access to the research manager, truly unbelievable. I still had to cut down 3 trees and print 1000 pages while everything is neatly organized in the research manager. **What problems is Clinical Research Suite solving and how is that benefiting you?** Keeping an overview in an METc submission is almost impossible, and it's nice to get some insight into which tasks have been completed and in which stage of the review process this is. - [View Clinical Research Suite pricing details and edition comparison](https://www.g2.com/products/clinical-research-suite/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-29+21%3A37%3A46+-0500&secure%5Bsession_id%5D=fe23ca51-eb13-414d-b185-05a661604898&secure%5Btoken%5D=3ba12064ed05e65afe9a2fc1a35a478bed87f810696bec6532030e3e52d5b06b&format=llm_user) ## Clinical Research Suite Integrations - [IBM SPSS Statistics](https://www.g2.com/products/ibm-spss-statistics/reviews) ## Clinical Research Suite Features **Data Management** - Cloud Security - Electronic Data Capture (EDC) - Role-Based User Permissions - Electronic Data Capture (EDC) - Query Management - Electronic Data Capture (EDC) - Data Export - Electronic Data Capture (EDC) **Operational Data** - Site Management - Participant Management - Data Centralization - Contact Management **Content Management** - Bulk Upload and Indexing - Document Tracking - Version Controlling - Search Engine - File Planning and Milestones - Real-Time Authoring and Collaboration - Content Workflows **Document Management** - Dossier Management - Tech Files - Submission Planning - Archiving **Clinical Study Support** - eCRFs - Electronic Data Capture (EDC) - Audit Trail - Electronic Data Capture (EDC) - Data Capture - Electronic Data Capture (EDC) - Randomization - Electronic Data Capture (EDC) - Compliance - Electronic Data Capture (EDC) **Operational Performance** - Project Management - Documentation - Reporting - Milestones Management **Regulatory Compliance** - Dashboards and Reporting - TMF Reference Models - Inspection Readiness - Role Permissions **Product Management** - Audit Trails - Label Management - Live Dashboards - Collaborative Authoring - Product Information **Regulatory Affairs** - Automated Notifications - Post-Market Surveillance - Communication Tools - Regulatory Intelligence ## Top Clinical Research Suite Alternatives - [MasterControl Quality Management System](https://www.g2.com/products/mastercontrol-quality-management-system/reviews) - 4.3/5.0 (521 reviews) - [Egnyte](https://www.g2.com/products/egnyte/reviews) - 4.4/5.0 (1,134 reviews) - [Viedoc](https://www.g2.com/products/viedoc/reviews) - 4.5/5.0 (224 reviews)