We've had a great experience with our Rep team so far. They're always willing to help with what we need to add or remove and they're very helpful! Review collected by and hosted on G2.com.
Nothing so far, we're pleased with our experience. Review collected by and hosted on G2.com.
Rep AI has transformed our customer service and had a significant impact on our conversion rate. The integrations with apps such as Yotpo Reviews and our customer help desk, Gorgias, have allowed us to provide relevant information to our customers when they need them, and efficiently pass off any specific inquiries to our team.
After 2 months of use, REP AI has so far been a very positive experience and has become a critical part of our tech stack. The best part is the AI will continue to get better as it interacts with more and more of our customers. The Rep team is also extremely helpful, proactive, and efficient. Review collected by and hosted on G2.com.
Nothing, really. So far we have had a fantastic experience using Rep. Review collected by and hosted on G2.com.
My experience with Rep has been great. We see very positive results across Rep’s major KPIs, and the implementation and ongoing optimization have required very little effort on my end. So I can keep focusing on the other aspects of my business and feel comfortable knowing that Rep is doing everything they can to keep improving Rep’s results. Review collected by and hosted on G2.com.
Not a huge issue, but it takes some backend code to make the chat bot not appear on certain pages. Review collected by and hosted on G2.com.
Rep AI system is really unique and a real sales improver. Customers love it. Review collected by and hosted on G2.com.
All good. Nothing bad comes to mind. Keep up the good work. Review collected by and hosted on G2.com.
Our experience with Rep has been nothing short of amazing! Their customer service is outstanding as well as the amenities that they offer. We have seen growth in the short time that we have been using the chatbot on our site and are pleased with the overall results thus far. We would recommend their services for your online needs. Review collected by and hosted on G2.com.
There is not anything that I dislike about this company. Review collected by and hosted on G2.com.
Rep has been phenomenal for our customer experience and helping them find the product that suits them best! Our CVR proves that. Review collected by and hosted on G2.com.
Nothing, Rep has been solid the entire time. Review collected by and hosted on G2.com.
Extremely simple to use, with a clear setup process. Configuring the system takes less than 15 minutes.
There's an option to test your voice store before going live. You can share the testing permission with others to make sure the Voice Shopping script works well.
No need to write any code at all, the tech aspect is taken care of by Voicefront. Changing the texts for the voice chat and the sound (female to male etc..) was straightforward.
We were able to sell on Alexa without needing to upload products to Amazon (much higher fees).
Seamless integration with our eCommerce flow (We use Shopify). The software instantly recognized all our products and there were no extra steps necessary. Review collected by and hosted on G2.com.
The review process was longer than I expected, around 7 days until voice searches can be made on a live Alexa device.
Setting up Amazon payments for receiving payouts from Alexa was complicated. Review collected by and hosted on G2.com.
Voicefront helped us launch a voice store within 3 days. It was very easy to then launch campaigns and start selling our products. The platform is super easy to use. We were able to see results within 1 week of launching a campaign with an influencer on Instagram. The campaign went viral and we saw an increase in sales. Review collected by and hosted on G2.com.
Could not find how to invite other staff members through the console. The option wasn't that clearly visible. Review collected by and hosted on G2.com.
The fact customers can browse and purchase from your store using only voice, from the moment they visit until full payment completion. This is a seamless, innovative solution for the challenges faced today by the retail and e-commerce players. Review collected by and hosted on G2.com.
Nothing! I'm a big believer in this product. Review collected by and hosted on G2.com.
It helps you get the most convenient way of creating strong customer connections, retention and satisfaction. Review collected by and hosted on G2.com.
Nothing. The product is developing but the team is strong and the service is amazing. Review collected by and hosted on G2.com.
Pricing provided by Rep AI.