Introducing G2.ai, the future of software buying.Try now
Mercury
Sponsored
Mercury
Visit Website
Product Avatar Image
Remitly

By Remitly

3.9 out of 5 stars

How would you rate your experience with Remitly?

Mercury
Sponsored
Mercury
Visit Website

Remitly Reviews & Product Details

Profile Status

This profile is currently managed by Remitly but has limited features.

Are you part of the Remitly team? Upgrade your plan to enhance your branding and engage with visitors to your profile!

Product Avatar Image

Have you used Remitly before?

Answer a few questions to help the Remitly community

Remitly Reviews (19)

Reviews

Remitly Reviews (18)

3.9
19 reviews

Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Jorgelina V.
JV
Profesional de inversiones
Small-Business (50 or fewer emp.)
"Fast, Reliable, and User-Friendly International Transfers"
What do you like best about Remitly?

I like that Remitly is easy to use and offers fast, reliable international transfers. The app is intuitive, transparent with fees, and provides multiple delivery options, which makes sending money simple and convenient. Review collected by and hosted on G2.com.

What do you dislike about Remitly?

Some transfers can take longer when additional verification is required, and the fees or exchange rates aren’t always the most competitive depending on the country. Review collected by and hosted on G2.com.

Jonatan R.
JR
Regional Technical Support Analyst
Information Technology and Services
Mid-Market (51-1000 emp.)
"Avoid at all costs"
What do you like best about Remitly?

Absolutely nothing, from the start they have provided a bad experience. Review collected by and hosted on G2.com.

What do you dislike about Remitly?

Absolutely horrible customer service, and they do fraudulent transactions with your credit card, which they refuse to provide explanations or refunds, I made a transaction on August 16, for $300, which I canceled the next day since I didn't need it anymore, I got a refund on the same day ( August 17) and thought it was all over, but boy was I wrong, they did a non authorized charge on my credit card for $300 on August 18, 2023, when I contacted them on this they did not want to provide much information and instead just said that the refund was done on "August 17" and they are unaware of other charges.

Well then, I did a chargeback via the bank since they do not want to admit they charged me $300 erronouesly, and today Oct 03 they sent me an email with the most stupidiest explanation on top of asking me to please cancel the dispute with the bank so that they can further analyze my case and then see if it they could refund the money they stole from me in the first place.

Note that the $300 charge occured when I had already deleted my payment method from their website, but it seems they save all your credit card information and can make transactions using your credit card regardless, so I suggest people to be extremely careful when using Remitly, I would advise not to use it at all. Review collected by and hosted on G2.com.

Response from Laura Hernandez of Remitly

Hi, we're sorry to hear about experience, we understand that your issue still needs attention, and we'd like to take a closer look at it. Could you please share your contact info on this link https://bit.ly/3ufZsLZ? We appreciate your patience as we work to resolve this for you.

Raama D.
RD
Senior Director, Healthcare Innovation
Small-Business (50 or fewer emp.)
"Unreasonable policies and pathetic customer protection team"
What do you like best about Remitly?

Nothing, could not send a single transfer Review collected by and hosted on G2.com.

What do you dislike about Remitly?

could not send a single transfer - no amount of verifying with customer protection team helped Review collected by and hosted on G2.com.

Response from Laura Hernandez of Remitly

Hi, we're sorry to hear about experience, we understand that your issue still needs attention, and we'd like to take a closer look at it. Could you please share your contact info on this link https://bit.ly/3ufZsLZ? We appreciate your patience as we work to resolve this for you.

Muzaffarhusain S.
MS
Sr Software Developer
Small-Business (50 or fewer emp.)
"Best money transfer app in the world"
What do you like best about Remitly?

Very secure and reliable. It offers money transfers in different currencies based on the target country. Less transfer charges in comparison to bank transfers and other apps. Very good reward when referring to someone Review collected by and hosted on G2.com.

What do you dislike about Remitly?

Sometimes it asks for re-verification which might be a bug. Remitly should look into this issue and try to resolve it. Also, express transfer rates can be a bit higher. Review collected by and hosted on G2.com.

Vinay I.
VI
Co-Founder/COO
Small-Business (50 or fewer emp.)
"Easy remittance to India with UPI support"
What do you like best about Remitly?

The ability to transfer money to a UPI account is beneficial and is a crucial support for India-related remittances. Review collected by and hosted on G2.com.

What do you dislike about Remitly?

The minimum limit for zero transaction fee is on the higher side at $1,000 Review collected by and hosted on G2.com.

Araceli E.
AE
Founder
Small-Business (50 or fewer emp.)
"Connecting with family for the holidays"
What do you like best about Remitly?

I enjoy the ease of the app through your phone and how my family was able to upload their required documents Review collected by and hosted on G2.com.

What do you dislike about Remitly?

Nothing really, the app is easy to understand and use Review collected by and hosted on G2.com.

Verified User in Consumer Goods
CC
Enterprise (> 1000 emp.)
"Good tool for foreign remittance"
What do you like best about Remitly?

The best things about Remitly are the ease of usage for the end users, the self intuitive UI, and the speed of transactions with which money reaches the destination account. Review collected by and hosted on G2.com.

What do you dislike about Remitly?

The downside of using this tool is that it is not always the cheapest tool in the market. There are similar tools available with same transaction speed and user-friendliness but with much lesser transaction costs. Review collected by and hosted on G2.com.

Rajashekar L.
RL
Principal Analyst
Small-Business (50 or fewer emp.)
"Good platform to transfer money from US to India at excellent rates"
What do you like best about Remitly?

Fast deposits, deposit to bank account or UPI Review collected by and hosted on G2.com.

What do you dislike about Remitly?

Nothing much. It should allow money to send from India to US Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"One of the best, if not the best"
What do you like best about Remitly?

The whole process of transferring money to your home country is very simple Review collected by and hosted on G2.com.

What do you dislike about Remitly?

Maybe the processing time can be made shorter Review collected by and hosted on G2.com.

AR
Administrator
Mid-Market (51-1000 emp.)
"An App to send funds with better forex rate"
What do you like best about Remitly?

Remitly application is very user friendly which helps to navigate easily through the option of setting up our bank, information of the receiver and such. Above all better rate is offered Review collected by and hosted on G2.com.

What do you dislike about Remitly?

There are usually two options to send money one is the expedited and the other which takes a week to two. The second option provides a better forex but takes a week or two. Would be amazing if they would update it to accommodate the transfer within a week Review collected by and hosted on G2.com.

Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

Remitly Comparisons
Product Avatar Image
mPayX
Compare Now
Product Avatar Image
Paysend
Compare Now
Product Avatar Image
Sila
Compare Now
Product Avatar Image
Remitly
View Alternatives