RefNow is an excellent platform that significantly simplifies the reference checking process. It provides a fast and efficient way to request and collect references, removing the need for manual follow-ups and lengthy email chains. The interface is intuitive and easy to use, making it accessible for both HR teams and hiring managers. Its automation capabilities help speed up hiring timelines while maintaining accuracy and compliance, and it offers a secure and structured approach to managing reference data. Overall, RefNow integrates well into recruitment workflows, reduces administrative burden, and adds real value to both the hiring process and the overall candidate experience. Review collected by and hosted on G2.com.

At the moment there are no issues we have encountered using RefNow Review collected by and hosted on G2.com.

We've found RefNow to be an excellent platform that has streamlined our recruitment and onboarding processes. The referencing system is efficient, easy to use, and provides quick turnaround times, helping us make informed hiring decisions with confidence.

One of the key benefits has been the ability to verify employment histories accurately and identify discrepancies in candidate information. On several occasions, the platform has helped uncover fraudulent or misleading employment claims from prospective employees, which has been invaluable in protecting our organisation and maintaining high recruitment standards.

More recently, being able to complete DBS checks through the same platform has made the process even more efficient, reducing administration and allowing us to manage key pre-employment checks in one place.

A special mention goes to Jordan, our account manager, who is always friendly, approachable, and incredibly helpful. His support and responsiveness have made a real difference and ensured we get the most out of the platform.

Overall, RefNow has become an essential part of our recruitment process, and we would highly recommend it to any organisation looking for a reliable, professional, and comprehensive referencing and DBS solution. Review collected by and hosted on G2.com.

There is very little to dislike about RefNow. The only drawback is the cost, which can be a consideration for organisations with high recruitment volumes. However, the time savings, efficiency, and risk reduction it provides generally outweigh the investment. Review collected by and hosted on G2.com.

I really like how intuitive and easy Ref is to use. The overall experience feels smooth, and it doesn’t take much effort to understand how things work. It’s clear that a lot of thought has gone into making it user-friendly. I also appreciate how fast and responsive it is, which makes using it feel efficient rather than frustrating. The design is clean and modern, and it helps keep everything focused without feeling cluttered. Overall, it feels like a product that’s already delivering solid value. Review collected by and hosted on G2.com.

That said, there are still a few areas where Ref could get even better. Some features could be more clearly explained or easier to discover, especially for new users. There’s also room to improve consistency in certain parts of the experience, where things don’t always behave exactly as expected. Adding more customization or flexibility could make it feel more tailored to different users’ needs. Finally, refining some small details in the interface and performance would help take it from good to great. Review collected by and hosted on G2.com.

The product does exactly what we need - straightforward API integration, solid core functionality, and it is highly effective. The technical implementation was smooth and the platform has continued to improve over the time we've been using it.

But what elevates RefNow from "good product" to "exceptional experience" is the team behind it. Jordan has been incredibly helpful and collaborative - genuinely invested in the problems we're trying to solve rather than just selling features. He's shared learnings and worked with us to maximize value from the platform. It's the kind of partnership where you feel like you're working with the team, not just using their software.

Combined with strong value for money, it's exactly what we were looking for. Review collected by and hosted on G2.com.

Nothing significant.

We haven't hit any meaningful pain points. That might be because our use case aligns well with what RefNow does best, but the product works as expected and the team has been responsive on the occasions we've had questions. If I'm being thorough, there are always small features you could imagine adding to any platform, but nothing we're actually missing in practice. Review collected by and hosted on G2.com.

RefNow has made a huge difference to how we manage references in our regulated sector. It’s a really comprehensive system that has noticeably improved the speed and efficiency of collecting references. The reports are clear and easy to understand, and the tracking features give great visibility of progress at every stage.

What we value most is how responsive and open the RefNow team are to feedback. Any comments or requests we’ve shared have been listened to, acted on quickly, and built into system updates — which really shows their commitment to continuous improvement.

Overall, RefNow has become an essential part of our recruitment process and a partner we genuinely trust. Review collected by and hosted on G2.com.

There’s honestly not much to dislike about RefNow. Sometimes references can take a bit longer if referees are slow to respond, but that’s not really down to the system. It might be nice to have a few more options to tweak how reports look, but that’s a minor thing. Overall, it’s a really solid platform that works well and the team are great at listening to feedback. Review collected by and hosted on G2.com.

The website is easy to navigate and has a clean, modern design that makes it simple to find information quickly. Review collected by and hosted on G2.com.

Some pages take a bit longer to load, and a few sections could be clearer or better organized for users. Review collected by and hosted on G2.com.

The website is easy to navigate, with a clear layout and well-organized sections.

I can quickly find the information I need without any confusion.

All the links and pages load properly, making the browsing experience smooth.

The design is user-friendly, which helps visitors move around the site easily.

Overall, I haven’t encountered any issues with its functionality or performance. Review collected by and hosted on G2.com.

I have nothing to complain about; everything works well and I am satisfied. Review collected by and hosted on G2.com.

This was my first time completing learner reference via G2 Review and I must say, that I found it very innovative.

I received the text reminder to complete the review first. Without the text, the reference would stay in my Inbox until tomorrow or the day after.

I really liked how transparent and reliable the whole process was, it was obviously designed with users in mind and I found it very easy, compare to classic references sent via email. There are no documents to open and sign, you simply follow the specific questions and submit once completed.

The interface is very easy to navigate, I just followed the steps.

Great experience. Review collected by and hosted on G2.com.

I enjoyed the whole process of completing the reference. There was nothing I disliked about the whole process Review collected by and hosted on G2.com.

I really like how easy and straightforward RefNow is to use. The platform makes providing references quick and hassle-free, with clear instructions and a clean interface. It saves a lot of time compared to traditional reference requests, and the communication throughout the process is smooth and professional. Review collected by and hosted on G2.com.

There’s not much to dislike, but occasionally the links can expire a bit quickly, which means having to request a new one. It would be great if there were a bit more flexibility with deadlines or clearer reminders before expiry. Otherwise, the process works really well. Review collected by and hosted on G2.com.

It was simple to use and intuitive. Quick and simple Review collected by and hosted on G2.com.

I didn't warm to the authentification process Review collected by and hosted on G2.com.