--- title: Reddy Reviews meta_title: 'Reddy Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Reddy works for a business like yours. date_modified: '2026-06-02' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Reddy Reviews **Vendor:** Reddy **Category:** [Sales Training and Onboarding Software](https://www.g2.com/categories/sales-training-and-onboarding) ## About Reddy Reddy is the AI coaching platform built for enterprise contact centers. We learn your complex customer flows and build effective programs around them. Agents get the coaching they need to succeed. Managers get the visibility they need to lead. Customers get a better experience on every call. Reddy products: AI-Powered Training Simulations: agents practice in a digital twin of their actual systems (CRM, ticketing, knowledge base), with generative AI that responds naturally and coaches every wrong click and missed step. Live Assist: listens in real time and guides agents through complex conversations with helpful nudges as they happen. 100% Automated QA: every call, chat, and email scored automatically against your own scorecard, with real-time compliance flagging, coaching opportunities, and voice-of-the-customer insights. Actionable Reporting Suite: turns data into executive-ready reports that show what happened and what to do next, shareable to stakeholders across the enterprise. Enterprise-grade and certified (SOC 2 Type 2, HIPAA, PCI), Reddy is trusted by enterprise contact centers and leading BPOs, including Morgan & Morgan, Harte Hanks, and ISG. - [View Reddy pricing details and edition comparison](https://www.g2.com/products/reddy/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-15+18%3A20%3A27+-0500&secure%5Bsession_id%5D=2b906988-5fc1-4ac7-856f-1fbe9c382987&secure%5Btoken%5D=835df0b25f0266bc14bf1509d39818bb383348bcf6fae0d3fe2b67b0630ece9f&format=llm_user) ## Reddy Features **Conversation Intelligence** - Conversation Intelligence **Progress Tracking** - Progress Tracking **AI/Machine Learning** - AI/Machine Learning **Decision Support** - Decision Support **Self-Directed Repeatable Practice** - Self-Directed Repeatable Practice **AI Buyer Persona Simulation** - AI Buyer Persona Simulation **Roleplay Scenario Builder** - Roleplay Scenario Builder **Sales Scenario Practice Library** - Sales Scenario Practice Library **Automated AI Coaching Feedback** - Automated AI Coaching Feedback **AI Roleplay Scoring & Rubrics** - AI Roleplay Scoring & Rubrics **Reporting/Analytics** - Reporting/Analytics **Sentiment Analysis** - Sentiment Analysis **Hyper-Realistic Voice Simulation** - Hyper-Realistic Voice Simulation **Third-Party Integration** - Third-Party Integration **Sales Framework Customization** - Sales Framework Customization **Sales Readiness Certification** - Sales Readiness Certification **Conversational AI** - Conversational AI **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Lead Qualification - Trend Analysis - Real-Time Data - AI/Machine Learning **Course Authoring** - Course Builder - Questions - Instructor-Led Training - Customized Learning Paths - Video simulations **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making - AI/Machine Learning - Third-Party Integrations **Platform - AI Sales Roleplay Tools** - Skill-Based Certification - Low-Latency Conversations - Cross-system Integration - Roleplay Buyer Simulation - Methodology Alignment **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **Course Management** - Gamification - Assessments - Certifications - Manager Portals - Feedback **Customization - AI Sales Roleplay Tools** - Scenario Creation - Customizable AI Personas - Multiple Roleplay Type **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Platform** - File support - Mobile support - Integration **Generative AI** - AI Text Summarization - Generative AI **Feedback Analysis - AI Sales Roleplay Tools** - Roleplay Reviews - Real-Time AI Coaching & Feedback - Speech Analysis - Performance Scoring & Analytics **Onboarding** - Documentation - Coaching - Programs **Generative AI** - AI Text Summarization - Generative AI **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Forecasting **Agentic AI - AI Sales Roleplay Tools** - Adaptive Learning - Natural Language Interaction - Decision Making **Additional Functionality** - Performance Metrics - Keyword Filtering - Natural Language Processing - For Contact Centers - Reporting & Statistics - Call Tracking - Alerts/Notifications - AI Copilot - Automatic Transcription - Playbooks - Employee Coaching Tools - Text Mining - Trend/Problem Indicators - Notes Management - Retention Tracking - Feedback Management - Recommendations - Dashboard - Multi-Channel Communication - Access Controls/Permissions - Compliance Tracking - API - Rules-Based Workflow - Intent Recognition - Tagging - Collaboration Tools - Prioritization **Additional Functionality** - Performance Metrics - Feedback Management - AI Copilot - Reporting & Statistics - Mobile Access - Collaboration Tools - Gamification - Automatic Transcription - Call Recording - Sales Reports - Real-Time Analytics - Commenting/Notes - Built-in Course Authoring - Learning Paths/Tracks - Assessment Management - Video Conferencing - Conversation Intelligence - Call Monitoring - Goal Setting/Tracking - Workflow Management - Learning Management - Content Management - Training Management - Document Management - Content Library - Recommendations - Activity Dashboard - Call Tracking - Performance Management - Onboarding - Search/Filter **Generative AI** - AI Text-to-Speech ## Top Reddy Alternatives - [Mindtickle](https://www.g2.com/products/mindtickle/reviews) - 4.7/5.0 (2,240 reviews) - [Seismic Enablement Cloud](https://www.g2.com/products/seismic-enablement-cloud/reviews) - 4.6/5.0 (1,757 reviews) - [Allego](https://www.g2.com/products/allego/reviews) - 4.6/5.0 (689 reviews)