--- title: Shift Reviews meta_title: 'Shift Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 263 reviews by the users' company size, role or industry to find out how Shift works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 263 scale: '5' date_modified: '2026-10-09' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

Shift Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Shift, enhancing organization and streamlining their daily workflow effortlessly. (110 mentions)
Users enjoy the easy accessibility of Shift, effectively managing multiple apps and workspaces for enhanced organization. (71 mentions)
Users love the streamlined organization Shift provides, enhancing daily productivity and making multi-account management effortless. (50 mentions)
Users love the easy access to all their tools in one place, enhancing organization and productivity effortlessly. (49 mentions)
Users praise the all-in-one organization capabilities of Shift, maximizing productivity and simplifying their workflow seamlessly. (48 mentions)
Users experience frequent app issues with Shift, including loading failures and bugs causing crashes, leading to frustration. (40 mentions)
Users are frustrated by the missing features in Shift, impacting functionality and overall efficiency in their workflow. (19 mentions)
Users experience frequent software bugs and crashes, leading to frustration with navigation and functionality in Shift. (18 mentions)
Users experience slow performance with Shift, leading to freezes and high CPU usage that disrupts their workflow. (14 mentions)
Users are frustrated by the limited customization options for account visuals and management in Shift. (11 mentions)

5 Pros or Advantages of Shift

5 Cons or Disadvantages of Shift

PO
Peter O.
Business Development & Consultant
Small-Business (50 or fewer emp.)
"My Favourite Email Client for Multiple Accounts / Personas"
5/5
What do you like best about Shift?

All my email accounts and personas in one separate app. No more browser tabs and clumsy logins for each account. Shift empowers me to use each email account with related sign-ins to social media, Google Admin Console and apps organized under each email account. Makes my everyday activities a breeze when compared to other email clients plus web browser tabs. Review collected by and hosted on G2.com.

What do you dislike about Shift?

Shift works exceptionally well for Gmail and Google Suite, Microsoft Outlook and Hotmail and other browser based email platforms, BUT does not accommodate email accounts based on IMAP or POP3 which require large local storage on my computer. I use other email clients for these. Review collected by and hosted on G2.com.

Response from Cait Woodcock of Shift

We're glad to hear that Shift has made managing multiple email accounts and personas easier for you! We understand the importance of seamless integration with various platforms and will look into expanding our support for different email account types.

Dru D.
DD
Dru D.
Small-Business (50 or fewer emp.)
"Great productivity tool"
4/5
What do you like best about Shift?

If you manage multiple Gmail inboxes, Shift is the best option I've come across to make that process a less cluttered process. Review collected by and hosted on G2.com.

What do you dislike about Shift?

Editing multiple Google documents in Google Drive, Documents, or sheets require an extra click to have them open at once. Review collected by and hosted on G2.com.

Alison M.
AM
Alison M.
Homeschool Coach
Small-Business (50 or fewer emp.)
"Still my favorite way to manage multiple email accounts"
5/5
What do you like best about Shift?

I love that I can also access all my Google stuff from within Shift, particularly the chat and meet functions. Being able to chat with my team, do a video call, share files, etc. without having to open yet another browser window or launch yet another app helps streamline my workflow. Review collected by and hosted on G2.com.

What do you dislike about Shift?

I still long for the day I can link my Fastmail in - that's the one last account I still have that I can't integrate anywhere. Review collected by and hosted on G2.com.

Response from Cait Woodcock of Shift

Thank you for your positive feedback! We're glad to hear that Shift has made managing multiple email accounts easier for you. We appreciate your understanding regarding the issue with connecting your Fastmail account and we'll continue to work on improving our compatibility with different email providers.

Zak G.
ZG
Zak G.
Pastor
Small-Business (50 or fewer emp.)
"Seamless App Integration with Customization"
5/5
What do you like best about Shift?

I love the ease of connecting applications with Shift and the customization options. The ability to make my window panes look organized and essential for my workflow is fantastic. I also appreciate that I can seamlessly link up almost any application without any issues, which keeps all of my work in one tool instead of scattered among many different tools. The seamless flow between applications and the ability to color code and customize keep my organizational flow simple. Review collected by and hosted on G2.com.

What do you dislike about Shift?

Recently, I tried to create another space integration that's called spaces in Shift. That's when you want to have a different Google account integrated with it. I had issues with connecting it, but the Google account's also brand new, so it might be an issue on Google's end. But other than that, I've actually had no issues with Shift. Everything has worked fairly seamlessly. Review collected by and hosted on G2.com.

Response from Cait Woodcock of Shift

We're thrilled to hear that you love the ease of connecting applications and the customization options in Shift! We're constantly working to provide a seamless experience for our users. And please don't hesitate to reach out to our Support team (support@shift.com) for assistance with the google account connection to Shift!

EK
Eugen K.
CEO
Small-Business (50 or fewer emp.)
"SHIFT"
5/5
What do you like best about Shift?

What I like most about Shift is how much it simplifies my workflow. I can access all my emails, workspaces, and integrated apps from one single desktop application. It keeps my work organized and helps me stay focused without jumping between countless browser tabs. I love that I can have different workspaces for different projects and connect tools like Dropbox, WhatsApp, and DocuSign directly inside Shift. It’s incredibly efficient and has honestly become essential for my daily routine. Review collected by and hosted on G2.com.

What do you dislike about Shift?

There aren’t many downsides, but sometimes it can be a bit resource-intensive, especially when running multiple accounts and integrations at once. Also, a few smaller apps or plugins I use aren’t supported yet, which would make it even more complete. Other than that, it’s been very stable and totally worth the price. Review collected by and hosted on G2.com.

Response from Cait Woodcock of Shift

It's great to hear that Shift has been essential for your daily routine and has saved you time and effort. Thank you for your valuable feedback and for choosing Shift!

AR
Arleys R.
Senior Software Engineer
Small-Business (50 or fewer emp.)
"Shift is a must have for users who need a hub to handle everything in one place."
5/5
What do you like best about Shift?

I like how I can have different workspaces and switch between them depending on what "Role" I have at the moment. If I'm developing software, I can have all my tools centralized in one app and switch between them with ease. Same for when I'm just managing my daily live, I can have all the needed apps right in one place. Review collected by and hosted on G2.com.

What do you dislike about Shift?

Only downside for me is the pricing for a solo regular paid users. I feel there should be a tier between the free version and the team version where a solo user like me could have access to the amazing features without having to pay like a company. The price Shift charges is fair for a company, but for a solo user a tier in between would be amazing. Review collected by and hosted on G2.com.

Response from Cait Woodcock of Shift

It's great to hear that Shift has helped centralize your tools and daily services, improving your personal productivity. We're committed to providing a seamless experience for our users. I'll pass your feedback on the pricing structure to our Product team.

Tina W.
TW
Tina W.
Web and Tech Manager
Small-Business (50 or fewer emp.)
"One Login Saves Me Hours a Day!"
5/5
What do you like best about Shift?

I appreciate the ability to have multiple instances of the same application open without needing to log in and out. I can have them all open in Shift and easily toggle between them. It also allows me to easily see that I have new emails, chats or projects for every application that I have in my dashboard at a quick glance. This saves me hours a day with my busy schedule as a web and tech manager. I color code each client so I can glance and see applications that belong to each specific client. From Google Mail, Slack, Asana, Teamwork, Help Scout, Harvest, Paymo, Dropbox, RoboForm, CodePen, and many more applications that I use. They all have a home in Shift and cut my hours of logging in and out of applications to a minimum! I can't recommend Shift enough! Take control of your life! I use it every day! So easy to set up and start using within 30 minutes or less. Review collected by and hosted on G2.com.

What do you dislike about Shift?

I really don't have much to say negatively about Shift. Sometimes when someone sends me a link let's say in Slack - and it's an Asana link, sometimes it has trouble finding it, but, a workaround is to copy the link and paste it into the right Shift Asana application. Review collected by and hosted on G2.com.

Response from Cait Woodcock of Shift

We're thrilled to hear that Shift has been such a time-saving solution for you! Thank you for sharing your positive experience with us.

Melody D.
MD
Melody D.
Director of Messaging
Enterprise (> 1000 emp.)
"Brings some order to a scattered work world"
5/5
What do you like best about Shift?

I love the way Shift brings all my work spaces -- email, Slack, Monday, etc. -- into one well-organized and accessible pane. It's easy to shift between the various apps while still keeping them all close at hand. Shift is my daily go-to space for my work. Review collected by and hosted on G2.com.

What do you dislike about Shift?

Setting up my multiple Slack accounts was a bit tricky at first, but I managed to get it working in the end. I would also appreciate having the option to keep my Google Calendar open in its own dedicated space, separate from my email and other Google Docs. Review collected by and hosted on G2.com.

Response from Cait Woodcock of Shift

Thank you for sharing your experience with Shift. We're sorry to hear that setting up multiple Slack accounts was a bit tricky, but we're glad you were able to get it working in the end. For the Google Calendar having it's own space - you should be able to set up a Workspace and just add the Calendar app to it. But feel free to write into our Support team for more detailed assistance in getting the most out of your Shift setup!

CM
Carol M.
Owner / Business Mentor / Author
Small-Business (50 or fewer emp.)
"Shift is a Time Saver!"
5/5
What do you like best about Shift?

When I turn on my laptop each morning, Shift is the first program that opens up. I run several businesses and hold several volunteer leadership roles. Each business/project has its own Gmail/Google email address. With Shift I can quickly scan each inbox to make sure I have a feeling for what's come in overnight and throughout the day. Thanks to Shift, I don't have to log in and log out of each email address every time I need to check my email. Definite time saver! It's easy to set up email accounts on Shift. You can color code them so it's easy to tell what account you are in at a glance. Review collected by and hosted on G2.com.

What do you dislike about Shift?

I am grateful Shift has added a way to store email addresses and passwords. It is a bit clunky and takes several clicks to get to the information, but at least they are now stored within the system and I don't have to go out to my password program to grab them. Review collected by and hosted on G2.com.

Response from Cait Woodcock of Shift

We're happy to hear that Shift has been beneficial for you in managing multiple email accounts and has saved you time. We value your feedback about the password storage and will use it to improve the user experience. Thank you for your support!

Michael M.
MM
Michael M.
I am and HR Specialist at one Job, A Professional Counselor at another, and an Entrepreneur in a third.
Mid-Market (51-1000 emp.)
"The Single Email Solution for the Multi-Email Professional"
4.5/5
What do you like best about Shift?

The things that makes Shift a great software is that is does what is says it does; it unified all your email into a single dashboard, giving you the capacity to quickly and easily access all your communications from one point. I use Shift every single day, and I can't imagine navigating six active email accounts without it. The application easily integrates with all the mail servers I use and it's incredibly easy to setup on your computer. In the few instances (early on) that I had issues with the software, customer support was prompt, professional and committed to resolving the issues quickly. Aside from it actually responding to emails for me (no it can't do that... yet), what more could I ask for? Review collected by and hosted on G2.com.

What do you dislike about Shift?

The only thing I dislike about SHIFT is what I dislike about most things; that it cost so much. Review collected by and hosted on G2.com.

Response from Cait Woodcock of Shift

We're happy to hear that Shift has been able to unify all your email accounts and make accessing them easier for you. We appreciate your feedback on the cost, and we're constantly working to provide the best possible value for our users.