---
title: Recepso Reviews
meta_title: 'Recepso Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Recepso works for a business like yours.
date_modified: '2026-09-11'
parent_category:
  name: Hotel
  url: https://www.g2.com/categories/hotel
---


# Recepso Reviews
**Vendor:** Recepso  
**Category:** [Hotel Management Software](https://www.g2.com/categories/hotel-management)
## About Recepso
Recepso is AI voice assistant software that automates call answering, lead qualification, and appointment booking. Operating 24/7, it handles multiple calls during peak times, qualifies leads, schedules appointments into integrated calendars, and sends call transcripts and recordings via SMS and email. For urgent issues, it transfers calls to human team members through warm transfers. Recepso supports English and Spanish, detecting the caller's language and responding fluently. It learns business details from websites and Google Business Profiles without manual input. Setup involves training the AI, customizing responses, testing, and going live. The system integrates with Cal.com for calendar sync and sends SMS confirmations. If calls disconnect, Recepso follows up automatically. Month-to-month plans include no setup fees or contracts, with flexible upgrades or cancellations.






- [View Recepso pricing details and edition comparison](https://www.g2.com/products/recepso/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-11+21%3A30%3A59+-0500&secure%5Bsession_id%5D=5decbeda-a27e-4234-b525-f6fdbef2d109&secure%5Btoken%5D=2797d89aef040f79d1a809a222bb48bf03fd7eb79d53430aba428ef233edd456&format=llm_user)

## Recepso Features
**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Dashboard**
- Dashboard

**Speech Recognition**
- Speech Recognition

**Compliance Management**
- Compliance Management

**Autonomous Task Execution**
- Autonomous Task Execution

**Sentiment Analysis**
- Sentiment Analysis

**Data Security**
- Data Security

**Third-Party Integration**
- Third-Party Integration

**Human-in-the-loop (HITL)**
- Human-in-the-loop (HITL)

**Agentic Task Execution**
- Agentic Task Execution

**Natural Language Processing**
- Natural Language Processing

**Conversational AI**
- Conversational AI

**Performance Metrics**
- Performance Metrics

**Interaction Tracking**
- Interaction Tracking

**Knowledge Base Management**
- Knowledge Base Management

**CRM Integration**
- CRM Integration

**Inquiry Routing**
- Inquiry Routing

**Contextual Guidance**
- Contextual Guidance

**Communications Management**
- Communications Management

**Proactive Chat**
- Proactive Chat

**Ticket Management**
- Ticket Management

**Property Management**
- Room Inventory
- Revenue Management
- Facility Maintenance
- Distribution Management
- Multi-Channel Distribution
- Discount Management
- Reservations Management
- Restriction Management
- Promotions Management
- Employee Management
- Channel Management
- Task Management
- Billing Rate Management
- Template Management
- Price/Margin Management
- Booking Management
- Contact Management
- Multi-Channel Management
- Availability Management
- User Management
- Calendar Management
- Invoice Management
- Inventory Management
- Front Desk Management
- Housekeeping Management
- Maintenance Management
- Website Management
- Guest Experience Management
- Email Management
- Communications Management
- Reviews Management
- Tax Management
- Document Management
- Work Order Management
- Spa/Activity Management
- Financial Management
- Rate Management

**Guest Management**
- Central Reservation System
- Marketing and Loyalty Programs
- Guest Messaging
- Multi-Channel Marketing
- SMS Messaging

**Staff Management**
- Housekeeping
- Shift Scheduling
- Maintenance Scheduling

**Customer Query Resolution - AI Customer Support Agents**
- Automated Ticket Resolution
- Contextual Response Generation
- Sentiment Analysis
- Knowledge Base Utilization
- Multilingual Support

**Agentic AI - AI Agents**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Platform**
- Reporting and Analytics
- Channel Manager Integration
- Website Integration
- Channel Analytics

**Customer Interaction Automation - AI Customer Support Agents**
- Proactive Customer Outreach
- Feedback Collection
- Escalation Handling
- Workflow Optimization

**Agentic AI - Hotel Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Third-Party Integrations
- Multi-Language
- Marketing Automation

**Additional Functionality**
- Billing & Invoicing
- Reporting & Statistics
- Multi-Location
- Event Calendar
- Mobile Access
- Customizable Reports
- Customizable Fields
- Accounting
- Online Booking
- Customizable Branding
- Room Booking
- Email Templates
- Electronic Payments
- Data Import/Export
- Search/Filter
- Real-Time Data
- Dynamic Pricing
- Multi-Channel Sync
- AI Copilot
- API
- Alerts/Notifications
- Kill Switch
- Drag & Drop
- Customizable Templates
- Credit Card Processing
- Activity Dashboard
- Generative AI
- Payment Processing
- Multi-Currency
- Point of Sale (POS)
- Customer Database
- CRM
- Customer History
- Availability Indicator
- Ratings/Reviews
- Data Synchronization
- Built-in Accounting
- Guest Check-in/Check-out
- Single Property

**Automation**
- Customer Interaction Automation
- Feedback Collection
- Document Processing

**Autonomy**
- Independent Decision Making
- Adaptive Responses
- Task Execution
- Problem Solving

## Top Recepso Alternatives
  - [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) - 4.5/5.0 (108 reviews)
  - [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) - 4.2/5.0 (63 reviews)
  - [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) - 4.4/5.0 (61 reviews)