RealGreen by WorkWave Reviews & Product Details

Trusted by 9 out of 10 of the top lawn care franchises, RealGreen by WorkWave is the industry-leading platform designed specifically for lawn care. With over 40 years of expertise, it provides a complete, AI-driven, scalable solution that unifies office operations with field productivity for businesses ranging from emerging SMBs to global enterprises. The platform streamlines the entire service lifecycle, from intelligent routing and automated marketing to integrated fintech and real-time mobile communication, allowing owners to focus on growth rather than day-to-day administrative work.

Seller

WorkWave

Discussions

RealGreen by WorkWave Community

Languages Supported

English, Spanish

Solution Type

All-in-One

Overview by

Thomas Welch (Director of Digital Marketing at WorkWave)

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

21 months

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Top-Rated Alternatives

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User Insights

Average based on 70 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

RealGreen by WorkWave Integrations

(1)

Integration information sourced from real user reviews.

RealGreen by WorkWave Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is RealGreen by WorkWave, and what problem is it built to solve?

RealGreen by WorkWave is software for field service and logistics businesses, including lawn care, intended to help improve operational efficiency and productivity. WorkWave describes its offering as covering route optimization, scheduling, dispatch, customer relationship management, and invoicing.

What languages does RealGreen by WorkWave support?

RealGreen by WorkWave supports 2 languages: English and Spanish.

What company sizes and industries is RealGreen by WorkWave the best fit for?

RealGreen by WorkWave is most represented among small businesses and mid-market companies, with positive users also concentrated in consumer and environmental services. That points to a stronger fit for lawn and field-service operations than for a narrowly defined company size.

What customer support options does RealGreen by WorkWave provide, and how do users find the overall support experience?

Support is available through phone, chat, and a knowledge base. The experience is mixed: users describe support staff as helpful and knowledgeable, but also report slow responses and inconsistent follow-through.

What features or capabilities could make RealGreen by WorkWave even more useful?

RealGreen by WorkWave could be more useful with clearer reporting and smoother day-to-day workflows, alongside a more capable field experience. Improvements users would value include:

More customizable reports and easier access to the information teams need.
Better mobile performance and expanded field capabilities, including offline work.
Fewer steps and a more intuitive process for routine tasks such as billing and service setup.

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Wayne B.

Football Official

Small-Business (50 or fewer emp.)

1/8/2024

"Long time user"

4.5/5

What do you like best about RealGreen by WorkWave?

Helped grow our company from the start and always innovating. It's also helped our customer experience from start to finish. Review collected by and hosted on G2.com.

What do you dislike about RealGreen by WorkWave?

Shortage of customer support when needed Review collected by and hosted on G2.com.

Response from Elena Havard of RealGreen by WorkWave

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Thank you for sharing your positive experience with RealGreen by WorkWave - we are so happy you are finding success with our product! -WorkWave

Bob B.

Small-Business (50 or fewer emp.)

1/8/2024

"Very powerful tool"

4.5/5

What do you like best about RealGreen by WorkWave?

Ability to manage customers and services efficiently. Review collected by and hosted on G2.com.

What do you dislike about RealGreen by WorkWave?

Many features that we aren't aware of and how to best use them. Review collected by and hosted on G2.com.

Response from Elena Havard of RealGreen by WorkWave

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Thank you for sharing your positive experience with RealGreen by WorkWave - we are happy to a trusted partner of your business. Please continue to contact us to make sure you aren't missing out on valuable features!-WorkWave

Mark E.

Small-Business (50 or fewer emp.)

8/27/2023

"Good company but only for sa5"

2/5

What do you like best about RealGreen by WorkWave?

Sa5 is the best and only thing to like about real green Review collected by and hosted on G2.com.

What do you dislike about RealGreen by WorkWave?

Sa5 is good but other services are substandard and commitments are not honored. Response from company is lacking. They literally attempt to nickel and dime you out of business. Honesty and integrity is also an issue. In addition I had to return to this review because it required a screen shot because you don't trust me. Review collected by and hosted on G2.com.

Verified User in Retail

Mid-Market (51-1000 emp.)

8/29/2023

"Great software for the price."

5/5

What do you like best about RealGreen by WorkWave?

Very easy to set up a new customer, easily search for a customer. Personally, any time that I have had to call in for support 9 out of 10 times someone could assist me right then, otherwise it might take a day or two. Review collected by and hosted on G2.com.

What do you dislike about RealGreen by WorkWave?

Geocoding needs to be more accurate, if address is put into system and at times it cannot geocode at all, selecting postal code will help a bit at times, but if we plug in the address into Google Maps we get an almost spot-on location and then we just have to edit the geocoding to correct it in the system. Review collected by and hosted on G2.com.

Response from Elena Havard of RealGreen by WorkWave

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Thank you for your positive review of RealGreen by WorkWave! We appreciate all feedback and have passed along your comments to our team. -WorkWave

Verified User in Accounting

Small-Business (50 or fewer emp.)

2/27/2024

"Software keeps all billing organized"

5/5

What do you like best about RealGreen by WorkWave?

It helps keep track of billing & how much customers spend Review collected by and hosted on G2.com.

What do you dislike about RealGreen by WorkWave?

I can't think of anything I dislike about real green Review collected by and hosted on G2.com.

Response from Elena Havard of RealGreen by WorkWave

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Thank you for sharing your feedback on RealGreen by WorkWave. We have taken note of your comments and are thrilled to be a trusted partner to you and your business! - WorkWave

Justin M.

Small-Business (50 or fewer emp.)

11/16/2023

"Real green is a useful tool for Landscaping professionals"

4/5

What do you like best about RealGreen by WorkWave?

Routing work and collecting information and storing it is very easy and user friendly Review collected by and hosted on G2.com.

What do you dislike about RealGreen by WorkWave?

Support for questions sometimes lacks good follow up or resolution Review collected by and hosted on G2.com.

Response from Elena Havard of RealGreen by WorkWave

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Thank you for your positive and constructive feedback! Customer satisfaction is a top priority and we have made note of all your comments. We are so happy you are finding success with our product. -WorkWave

Verified User in Wholesale

Small-Business (50 or fewer emp.)

Originally submitted 6/13/2023

"very good program, very thorough....."

5/5

What do you like best about RealGreen by WorkWave?

friendly staff and prompt they are usually back with our company pretty quickly Review collected by and hosted on G2.com.

What do you dislike about RealGreen by WorkWave?

i have found reaching someone different all the time is not good Review collected by and hosted on G2.com.

Response from Elena Havard of RealGreen by WorkWave

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Thank you so much for your review! We have passed along all of your comments to the team. - WorkWave

Steve P.

Small-Business (50 or fewer emp.)

8/22/2023

"Good for what we need at the moment"

3.5/5

What do you like best about RealGreen by WorkWave?

Lots of different functionality that makes it easy to do different things and service our clients. Review collected by and hosted on G2.com.

What do you dislike about RealGreen by WorkWave?

The learning material is out of date. Roll outs of new configuration has bugs so it doesn't look like there is much UA done. Customer service is not very knowledgable. Review collected by and hosted on G2.com.

Response from Elena Havard of RealGreen by WorkWave

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Hello and thank you for sharing your feedback of RealGreen! Your comments have been passed along to the team. We appreciate you taking the time to leave us a review. -WorkWave

Laurel J.

Small-Business (50 or fewer emp.)

8/24/2023

"Real Green is great for marketing"

4/5

What do you like best about RealGreen by WorkWave?

It's great for marketing. Works well for customers with multiple services. Routing is pretty easy. Review collected by and hosted on G2.com.

What do you dislike about RealGreen by WorkWave?

Billing, even though the customers can be "linked" together for mailing statements, when the master account has a credit card or Ach payment set up it will not automatically pay the attached accounts. Statements are convoluted and Installment invoices don't clearly show what you are paying for. Review collected by and hosted on G2.com.

Response from Elena Havard of RealGreen by WorkWave

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Hi and thank you for taking the time to share your experience with RealGreen by WorkWave! Your comments have been passed along to the team. We appreciate your feedback and are happy you are finding success with our products. -WorkWave

Verified User in Environmental Services

Mid-Market (51-1000 emp.)

1/8/2024

"CSR"

4.5/5

What do you like best about RealGreen by WorkWave?

The versatility and ease of use. Has made me more efficiently at my job. Review collected by and hosted on G2.com.

What do you dislike about RealGreen by WorkWave?

When you need a report for something and it doesn't exist, for example, a report to show accounts that were entered with a zero dollar amount for service. Review collected by and hosted on G2.com.

Response from Elena Havard of RealGreen by WorkWave

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Thank you for sharing your positive experience with RealGreen by WorkWave - we are so happy you are finding success with our product! We've noted your suggestions and will pass them along. Thank you! -WorkWave