RCx Features
Integration (5)
ERP and Accounting
Standard integration with accounting and ERP software
Sales and Marketing
Standard integration with sales and marketing software
Quote-to-Cash
Standard integration with Quote-to-Cash systems
APIs
Out of the box APIs to integrate with any type of software
Accrual Accounting
Recognizing income when earned and expenses when incurred regardless of when cash is received or disbursed.
Efficiency (4)
Claims Data Automation - Healthcare Claims Management
Automatically populates data in claim submission fields
Electronic Submissions - Healthcare Claims Management
Supports electronically uploading and sending of healthcare insurance claims
Clearinghouse Integration - Healthcare Claims Management
Provides integration or facilitates relationships with clearinghouse(s)
Claims Process Workflow - Healthcare Claims Management
Provides or facilitates a structured process to support the entire claims lifecycle
Revenue Performance (6)
Customer Performance
Track revenue performance by customer, customer groups, or demographics
Contract Performance
Monitor revenues per contract, contract types, or groups of contracts
Revenue KPIs
Provide revenue KPIs such as Customer Lifetime Value or Net Customer Worth
Pricing & Discounting
Analyse the impact of special pricing and discounts on revenue
Offering
Track the performance of bundles, special offers, and other sales incentives
Dynamic Pricing
Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.
Additional Functionality (121)
Productivity Tools
Tools to facilitate the production of information and promote efficiency
Point of Sale (POS)
Accept and process customer payments for products or services using hardware and software
Revenue Management
Monitor sales and make necessary adjustment in order to increase demand and revenue
Cash Flow Management
Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period
Multiple Data Sources
Allows users to manage data from a number of sources
Recommendations
Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Billing Rate Management
Setting up the amount/charge for per hour of work by a company or professional
KPI Monitoring
Tracking the status of previously identified performance measurements
Inventory Control
Monitor product stock levels
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Inventory Management
Track and manage inventory levels to maintain proper supply
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Behavior Tracking
Track visitors'/audience's responses across web pages and other optimized content
Status Tracking
Track the status over time for a request, process, asset, or transaction
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Booking Management
Create, update, and manage bookings, itineraries, and reservations
Multi-Channel Management
Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
Financial Management
Plan, manage, and track the financial activities of an individual or organization
Electronic Payments
Electronically collect payments for goods or services
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Promotions Management
Design, communicate, and distribute incentives to perform a specific action
Price/Margin Management
Track and manage the profit margin between the cost of a product and its selling price.
Real-Time Updates
Receive system updates as soon as any changes are made
Trend Analysis
Review data from past periods to reveal recurring tendencies and predict future performance
For Airlines
Created for use in the aviation and air transportation industry
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Purchasing & Receiving
Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Multi-Currency
Manage and handle various international currencies
Order Management
Manage and track customer orders for goods, investments, or any other purchases
Sales Reports
Reports specific to sales analysis for trends and strategies
Financial Analysis
Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk
Quotes/Estimates
Generate quotes or estimates for customers
Third-Party Integration
Addition of necessary external data, applications, tools, or features
For Hospitality Industry
To be used by the hospitality industry
Competitive Analysis
Evaluating strengths and weaknesses of companies with the same target audience
Dashboard
Assembly of graphs and charts for visualizing and tracking statistics/metrics
Historical Trend Analysis
Review data from past periods to reveal recurring tendencies
Discount Management
Track products that are for sale at a reduced price or part of coupon promotions
Inventory Tracking
Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
Customer Management
Store and organize information about customers and previous interactions
Yield Management
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Recurring/Subscription Billing
Automated process of charging customers at regular intervals for repeated access or use of a product or service
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Price and Cost Calculations
Calculate rule-based prices for a product/service
Financial Reporting
Generate reports to assess the financial performance of an organization
Contract/License Management
Track, store, and access client contracts or licenses
Customizable Rules
Rules followed by the software/AI can be configured by users to suit their specific needs
Transaction Monitoring
Monitor or audit historical and current transactions to analyze customer account activities
Cost Tracking
Process to track, record, and analyze expenses that occurred over the entire duration of a given project
Workflow Management
Create, design and manage workflows for repetitive tasks
Transaction History
Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Expense Tracking
Monitor and record expenses such as purchases or charges incurred
Task Scheduling
Track and manage the scheduling of tasks
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Customizable Reports
Alter the layout and content of reports
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
For Healthcare
Software designed for the healthcare industry
Dashboard Creation
Creation and customization of dashboards
Data Verification
Process of checking different types of data for accuracy to avoid errors or inconsistencies
Document Storage
Store and organize documents in a centralized system
API
Application programming interface that allows for integration with other systems/databases
Claims Scrubbing
Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Batch Processing
Software's ability to perform similar action on multiple similar files simultaneously
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Workflow Management
Create, design and manage workflows for repetitive tasks
Charting
Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
Practice Management
Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more
Secure Data Storage
Securely stores data to prevent data loss or breaches
Customizable Dashboard
Alter the layout and content of dashboards
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Scheduling
Plan availability and assign specific time slots for tasks and resources
Invoice History
Store and view prior invoices for each account/client
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Electronic Payments
Electronically collect payments for goods or services
Online Intake Forms
Online forms for managing client intake
Dunning Management
Process of automatically notifying clients when payments fail to ensure invoices are paid
Records Management
Ability to record, store, update, and retrieve information
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Credit Card Processing
Accept and process credit card transactions
Accounting
Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
Document Management
Store, manage, and track all electronic documents in a centralized location
E-Prescribing
Transmit prescriptions to pharmacies electronically
Remittance Advice
Document insurance payer providing an explanation of benefits (EOB).
PACS Integration
Ability to integrate with picture archiving and communication system to store diagnostic imaging files.
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Historical Reporting
Information, data and reports that are being tracked over time
Compliance Tracking
Track and report regulatory data to either internal management or external stakeholders
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Claims Management
Process of submitting and following up on claims with insurance companies
Data Import/Export
Import and export data to and from software applications
Live Chat
Ability to chat online in real time
Code & Charge Entry
Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule
Financial Management
Plan, manage, and track the financial activities of an individual or organization
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Claims Scrubbing
Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate
Quotes/Estimates
Generate quotes or estimates for customers
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Customizable Reports
Alter the layout and content of reports
API
Application programming interface that allows for integration with other systems/databases
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Real-Time Reporting
Active reporting of data and metrics
Appointment Management
Manage various aspects of appointments including booking, rescheduling, canceling
Insurance Eligibility Verification
Checking eligibility of patients for different insurance claims
Real-Time Data
Receive data and information in real time
Forms Management
Store, manage and track all forms in a centralized location
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Revenue Management
Monitor sales and make necessary adjustment in order to increase demand and revenue
Multi-Location
Manage and support multiple locations
Payment Collection
Tracking, managing, and initiating the transfer of funds for overdue customer payments
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Financial (4)
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Billing Automation - Revenue Cycle Management (RCM)
Automates manual financial management tasks to reduce error
Clearinghouse Integration - Revenue Cycle Management (RCM)
Streamlines any communication and data share between provider and clearinghouse
Claims Management - Revenue Cycle Management (RCM)
Streamlines the processing, scrubbing, and submission of healthcare insurance claims
EHR/EMR Integration
Allows integration with Electronic Medical Records (EMR) and Electronic Health Records (EHR) systems
Admin and Tech Workflows - Medical Coding (3)
Compliance Control
Ensures compliance with regulatory standards like HIPAA, ICD, etc.
Reporting & Auditing
Records all actions, helping maintain accountability and transparency in the coding process.
EHR Integration
Integrates seamlessly with EHR systems to facilitate patient data transfer for coding purposes.
Revenue Recognition (6)
Revenue Types
Support multiple types of revenues, such as recurring and transaction based
Revenue Allocation
Allows users to allocate revenues to various business entities or departments
Reclassification
Revenue can be reclassified from one category to another, such as from deferred to earned
Compliance
Provide compliance with accounting standards for revenue recognition such as ASC 605, 606 and IFRS 15
Scheduling
Automatic scheduling to ensure that revenue is recognized at the proper time
Revenue Recognition
An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it.
Clinical (7)
Compliance - Revenue Cycle Management (RCM)
Ensures or facilitates the compliance of an overall health care organization to current regulation and standards
Software Integrations - Revenue Cycle Management (RCM)
Easily integrates with health care IT solutions like EHRs, medical scheduling, and medical billing softwares
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Task Automation - Revenue Cycle Management (RCM)
Automates manual administrative tasks to reduce error
ICD-10 Compliance
Manage the intricacies of ICD-10 cataloging and ensure clinic compliance
Workflow Management
Create, design and manage workflows for repetitive tasks
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Claims Management
Process of submitting and following up on claims with insurance companies
Revenue Optimization (5)
Forecasting
Create forecasts to estimate future revenues
Promotion Programs
Ability to define promotions to increase revenues
Pricing Optimization
Adjust prices to attract more customers and to improve revenues
Re-evaluation
Revenue optimization activities can be evaluated on a regular basis
Demand Forecasting
Forecast customer demand using historical insights and simulations
Accuracy (2)
Patient Data Security - Healthcare Claims Management
Ensures that patient data remains secure and confidential and that only pertinent information is shared
Claims Scrubbing - Healthcare Claims Management
Digitizes, tracks, and vets submitted health insurance claims to check for errors
Agentic AI - Medical Billing (1)
Natural Language Interaction
Engages in human-like conversation for task delegation
Computer-Assisted Coding - Medical Coding (4)
Codebase Updates
Periodically updates the codebase in accordance with updates from health organizations and insurance bodies.
Code Lookup
Allows users to search for specific medical codes using keywords or phrases related to diseases, conditions, treatments, etc.
Error Checking
Provides built-in error checking mechanisms to reduce mistakes, omissions, or duplications.
AI Assistance
Utilizes artifical intelligence to automate coding, flag errors, and eliminate inefficiencies in workflows.
