RapidScale Pricing Overview

I really appreciate RapidScale for their expertise and their ability to protect our systems from outside harmful sources like phishing and spam. They've been incredibly valuable in helping us maintain our emailing system and fight against these threats. I've found their support to be good, with knowledgeable and friendly techs who react quickly to any issues we're facing. They stick with a problem until it's solved, and even worked alongside Microsoft tech support to resolve a major issue within a decent amount of time. Every time I've contacted RapidScale, they've worked above and beyond to resolve issues and offer new capabilities. This level of support is impressive and makes me confident in recommending them with a score of 10. Review collected by and hosted on G2.com.

I have no problems to report at this time. Review collected by and hosted on G2.com.

I used RapidScale for managing my software licenses for Microsoft 365 and DUO, and syncing with Azure. Initially, they seemed to be the best in the business regarding service levels. They were proactive with their services to our servers. Review collected by and hosted on G2.com.

I no longer find RapidScale valuable because they've changed so much in the last three years. We don't have a dedicated account executive anymore, and their response to tickets is slow—it's really frustrating. Their billing service is terrible; sometimes they don't bill us, or they say they haven't received our payments. Plus, we can only submit a limited number of tickets each month before they charge us extra. They used to be proactive with server updates, but now we have to remind them to apply updates. Overall, it feels like they do the bare minimum and don't really care. Review collected by and hosted on G2.com.