--- title: Questionmark Reviews meta_title: 'Questionmark Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Questionmark works for a business like yours. aggregate_rating: rating_value: 2.8 review_count: 5 scale: '5' date_modified: '2026-09-28' parent_category: name: Education url: https://www.g2.com/categories/education --- # Questionmark Reviews **Vendor:** Questionmark Computing Limited **Category:** [Online Proctoring Software](https://www.g2.com/categories/online-proctoring) **Average Rating:** 2.8/5.0 **Total Reviews:** 5 ## About Questionmark Online assessment tools, professional services and ready-made content to help organizations and their people improve their performance and safely meet their compliance requirements ## Questionmark Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users dislike:** - Users find the **limited features** of Questionmark frustrating, affecting navigation, support, and exam feedback. (1 reviews) - Users report significant **messaging issues** with Questionmark, resulting in frustrating and time-consuming communication challenges. (1 reviews) - Users are frustrated by the **absence of modern features** in Questionmark, hindering navigation and support efficiency. (1 reviews) - Users experience **poor customer support** with long response times and unhelpful interactions, which frustrate their exam processes. (1 reviews) - Users experience **poor navigation** with Questionmark, making it hard to find and join exams efficiently. (1 reviews) - Slow Performance (1 reviews) - Technical Glitches (1 reviews) - Technical Issues (1 reviews) - UX Improvement (1 reviews) ## Questionmark Reviews ### 1. One of the worst software experiences I've had... **Rating:** 0.0/5.0 stars **Reviewed by:** Jack B. | Sales Executive, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 09, 2025 **What do you like best about Questionmark?** Honestly...nothing. I don't see any positives. I guess it exists which might be seen as a positive and the idea of the service makes sense just really poorly executed. **What do you dislike about Questionmark?** -UX is incredibly old and takes an age to navigate (Very difficult to even find the exam let alone book it and join it. -Glitches with Zoom when they 'lockdown' your computer kicking you out of exams -Proctors have no personality and can come across as rude -Support has (so far) taken 4 hours (been kicked off the chat 3 times without a reason -Called the helpline and no one picked up, left voicemail and no reply -Exam flagging button is glitchy and takes 4-5 clicks to work -No way of seeing what you got wrong **What problems is Questionmark solving and how is that benefiting you?** Company using it to host an assessment - It doesn't work well at all. ### 2. Overkill for all but most exacting assessment requirements **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** July 23, 2024 **What do you like best about Questionmark?** It will do pretty much anything you want when it comes to assessments, and the analytics are particularly strong. **What do you dislike about Questionmark?** Overpriced and overly complicated for most users. **What problems is Questionmark solving and how is that benefiting you?** Many clients use it for different purposes, one of the most popular being training assessments. ### 3. very good **Rating:** 3.5/5.0 stars **Reviewed by:** Raed A. | Elearning Systems Administrator, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 17, 2024 **What do you like best about Questionmark?** good in building question bank in depth and it is very secure **What do you dislike about Questionmark?** as question bank it is very hard to build and need an expert to build it **What problems is Questionmark solving and how is that benefiting you?** detailed question bank ### 4. Fantastic tool for administering exams **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** May 20, 2020 **What do you like best about Questionmark?** Questionmark is a very powerful tool which helps us build, manage, and optimize our customer-facing exams. It takes a lot of the guesswork out of building certification exams and understanding both how they are being used and also how we can improve the difficulty of the exams over time. In addition, the technical and customer success support is very attentive and helpful whenever we encounter issues or have how-to questions. We love the question banking capability, which allows us to dynamically pull questions from a bank to help reduce the chances of cheating. **What do you dislike about Questionmark?** The UI of QuestionMark takes a little getting used to as compared to some of the newer tools out there. The look and feel and organization of a few of the menus sometimes feels a bit barebones. That in mind, when it comes to what matters (i.e. the capabilities), the app has everything that we need. **What problems is Questionmark solving and how is that benefiting you?** Administer multiple customer-facing exams; Ability to update exam questions in real-time; Ability to measure usage and trends to optimize questions; Single sign-on. ### 5. I have 8 years super user experience with Questionmark **Rating:** 3.5/5.0 stars **Reviewed by:** Lenka H. | Global Sales and Marketing Enablement Strategist (Cyber Security Services), Computer Software, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 25, 2015 **What do you like best about Questionmark?** The detail of Item Analysis reports we can run. I find it user friendly when reports are set up correctly. **What do you dislike about Questionmark?** The speed of generating these reports. Limitation in setting up item structure. **What problems is Questionmark solving and how is that benefiting you?** setting up matrix for effectiveness of our learning - [View Questionmark pricing details and edition comparison](https://www.g2.com/products/questionmark/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-29+07%3A58%3A04+-0500&secure%5Bsession_id%5D=5d1340bc-9c8d-4422-a1fa-fdf0beeb7fac&secure%5Btoken%5D=a28c9505811f737ed96545dd06c3dc16c93fe68eb1da15444873459ddd9d5e45&format=llm_user) ## Questionmark Features **Assessment delivery** - Question variety - Real-time assessment - Pre-made content - Customizable Questions - Weighted Questions - Skills Assessment **Preparation** - Identity verification - Browser lockdown **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Grading and reporting** - Automated grading - Gamification - Analytics dashboard - Reporting - Activity Dashboard - Reporting/Analytics **Monitoring** - Video recording - Violation Tracking - Live proctors - Screen Recording - Multi-Screen Recording **Administration** - White-labeling - Mobile compatibility **Administration** - Test session reports - Dashboard - LMS integrations - Online Tests **Additional Functionality** - Content Library - Customizable Reports - Drag & Drop - Single Sign On - Email Distribution - Live Results Sharing - Surveys & Feedback - Feedback Management - AI Copilot - Test/Quiz Creation - Progress Reports - Content Sharing - Multi-User Collaboration - 360 Degree Feedback - Performance Metrics - Certification & Licensing - Email Reminders - Payment Processing - Recruitment Management - Skill Testing - Activity Tracking - Text to Speech - Pre-Employment Testing - Skills Tracking - API - Proctoring - Customizable Branding - Customizable Templates - Secure Data Storage - Assessment Management - Progress Tracking - Version Control - Pulse Surveys - Summary Reports - Template Management - Data Import/Export - Randomization - Question Library - Automated Proctoring - Student Portal - Third-Party Integrations - Alerts/Notifications - Email Alerts - Offline Tests - Content Management - Scheduling - Quizzes - Candidate Management - Time Limits - Question Branching - Multi-Language - Lock Down - Registration Management - Customizable Fields - Learning Management - Performance Management - Course Authoring - Mobile Access - Online Tests - Test Scheduling - Access Controls/Permissions - Reporting & Statistics - Self-paced Learning - Real-Time Monitoring - Student Management - Monitoring - Generative AI **Additional Functionality** - Test/Quiz Creation - Time Limits - Multi-Language - AI Copilot - Data Import/Export - Video Conferencing - Corporate/Business - Lock Down - Test Scheduling - Live Proctoring - Customizable Branding - Auditing - Academic/Education - Reporting/Analytics - Biometric Recognition - Alerts/Notifications - Generative AI - AI/Machine Learning - Live Chat - Website Accessibility Tools - Multiple Authentication Methods - Automatic Grading - Data Security - Text Similarity Detection - Mobile Access ## Top Questionmark Alternatives - [Canvas LMS](https://www.g2.com/products/canvas-lms/reviews) - 4.5/5.0 (1,732 reviews) - [Blackboard](https://www.g2.com/products/blackboard/reviews) - 4.0/5.0 (1,016 reviews) - [Kahoot!](https://www.g2.com/products/kahoot/reviews) - 4.6/5.0 (398 reviews)