I like that it slashed our annual cost. I own the equipment and pay a smaller annual fee for alerts and user licenses. The temperature records help me easily get insight and documentation for BLA, audits, and internal compliance needs. I also value the quick response from customer service, the personable people-to-people contact, and the easy-to-navigate user interface. Review collected by and hosted on G2.com.
I’d appreciate having training or informational videos more readily available. When I remove sensors from my active list, I forget the steps, so it would help to have a step-by-step video that’s easier to find under the Help tab. Review collected by and hosted on G2.com.
