---
title: Qalia Reviews
meta_title: 'Qalia Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Qalia works for a business like yours.
date_modified: '2026-07-20'
parent_category:
  name: AI Agents
  url: https://www.g2.com/categories/ai-agents
---

# Qalia Reviews
**Vendor:** QALIA  
**Category:** [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents)
## About Qalia
Qalia is a French platform of AI business agents for SMBs across every sector — real estate, healthcare, retail, services, accounting, insurance, wealth management. Where a classic chatbot only answers from rigid scripts, the Qalia agent is operational: it qualifies inbound leads 24/7, books real appointments, notifies your team, and calls your business APIs during the conversation (tool-use). It installs on your website with a single copy-paste and also replies on WhatsApp and Instagram. Multi-model (Claude, Mistral, OpenAI, Gemini, DeepSeek), RAG, MCP server, EU hosting, and GDPR / MIFID II / ACPR compliance. 14-day free trial, no credit card.






- [View Qalia pricing details and edition comparison](https://www.g2.com/products/qalia/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-22+02%3A25%3A01+-0500&secure%5Bsession_id%5D=644926de-96a4-4d62-8bcd-29f61babcede&secure%5Btoken%5D=96ec092e988cd474686e3a3c3e3ebee2836248493fe4c247c8b4afc172b7f24a&format=llm_user)

## Qalia Features
**Customer Query Resolution - AI Customer Support Agents**
- Automated Ticket Resolution
- Contextual Response Generation
- Sentiment Analysis
- Knowledge Base Utilization
- Multilingual Support

**Agentic AI - AI Agents**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Customer Interaction Automation - AI Customer Support Agents**
- Proactive Customer Outreach
- Feedback Collection
- Escalation Handling
- Workflow Optimization

**Automation**
- Customer Interaction Automation
- Feedback Collection
- Document Processing

**Autonomy**
- Independent Decision Making
- Adaptive Responses
- Task Execution
- Problem Solving