--- title: Purplepass Reviews meta\_title: 'Purplepass Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 101 reviews by the users' company size, role or industry to find out how Purplepass works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 101 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Event Management url: https://www.g2.com/categories/event-management --- # Purplepass Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Purplepass but has limited features. Are you part of the Purplepass team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Purplepass is a flexible, full-featured event ticketing software designed for theatres, schools, festivals, conferences, and live events of any size. Our cloud-based, PCI-compliant admissions platform embeds a fully branded checkout directly into your website, keeping customers under your logo from purchase to confirmation with no redirects. We create true-to-form, mobile-friendly interactive seat maps at no cost, enabling sales for reserved seating, general admission, season and flex passes, timed entry, merchandise, donations, and VIP add-ons. Built-in tools allow organizers to manage school ticketing systems, theatre performances, festival passes, sporting events, and multi-day conferences all in one dashboard. On-site, Purplepass speeds event check-in with high-speed iOS-based wireless scanners that work online or offline, plus mobile POS for cash, card, and comp transactions. Flexible payment options include Purplepass’s merchant services or integrations with TouchNet, Authorize.net, PayPal, Bluefin, and CardPointe. Our real-time reporting and analytics track sales pace, attendance, marketing codes, and channel performance so finance, marketing, and operations stay in sync. Organizers can run unlimited promo codes, send SMS/email blasts, and connect to 6,000+ third-party tools via Zapier for CRM, marketing automation, or accounting workflows. Every client receives a dedicated account rep, free onboarding, training, and 24/7/365 U.S.-based customer support. Trusted by Division I universities, national festivals, performing arts centers, and independent promoters, Purplepass delivers enterprise-grade ticketing without long-term contracts or hidden fees, making it the go-to solution for selling more tickets, streamlining admissions, and enhancing the guest experience. * * * Seller [Purplepass](https://www.g2.com/sellers/purplepass) Discussions [Purplepass Community](https://www.g2.com/products/purplepass/discuss) Languages Supported English, French, Russian, Spanish, Ukrainian Solution Type All-in-One Overview by Purplepass Ticketing (The best memories start here) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 5 months [ View More Pricing Information ](https://www.g2.com/products/purplepass/pricing) ## Top-Rated Alternatives [ ![Eventbrite](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eventbrite") Eventbrite 4.3/5(915) ](https://www.g2.com/products/eventbrite/reviews) [ ![TicketSpice](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "TicketSpice") TicketSpice 4.8/5(420) ](https://www.g2.com/products/ticketspice/reviews) [ ![Cvent Event Marketing & Management](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cvent Event Marketing & Management") Cvent Event Marketing & Management 4.3/5(2,316) ](https://www.g2.com/products/cvent-event-marketing-management/reviews) [ View All Alternatives ](https://www.g2.com/products/purplepass/competitors/alternatives) ## User Insights Average based on 101 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Purplepass Integrations (20) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Auth0 ](https://www.g2.com/products/auth0/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Bluefin Solutions ](https://www.g2.com/products/bluefin-solutions/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Constant Contact ](https://www.g2.com/products/constant-contact/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Evensi ](https://www.g2.com/products/evensi/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Facebook ](https://www.g2.com/products/facebook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Ads ](https://www.g2.com/products/google-ads/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Tag Manager ](https://www.g2.com/products/google-tag-manager/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Okta ](https://www.g2.com/products/okta/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") OneLogin ](https://www.g2.com/products/onelogin/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAML Single Sign-On ](https://www.g2.com/products/saml-single-sign-on/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SMS Marketing ](https://www.g2.com/products/marketing-services-24-digital-marketing-agency-sms-marketing/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SoundCloud ](https://www.g2.com/products/soundcloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Squarespace ](https://www.g2.com/products/squarespace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SurveyMonkey ](https://www.g2.com/products/surveymonkey/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") The Events Calendar ](https://www.g2.com/products/the-events-calendar/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") TouchNet U.Commerce ](https://www.g2.com/products/touchnet-u-commerce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Vimeo ](https://www.g2.com/products/vimeo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") X ](https://www.g2.com/products/x/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") YouTube Live ](https://www.g2.com/products/youtube-live/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zapier ](https://www.g2.com/products/zapier/reviews) Show More ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment") UE Verified User in Entertainment Enterprise (\> 1000 emp.) 5/1/2026 "Extremely Easy, Customizable, and Amazingly Transparent" 5/5 What do you like best about Purplepass? It is extremely easy and customizable. It has made my life as a school director so much easier. I spend less time making deposits and running reports. The transparency is AMAZING Review collected by and hosted on G2.com. What do you dislike about Purplepass? I have not found many negatives to the platform from a pre-show buyers end. Coming from a school that has very specific tracking requirements, everything I need to provide is easily accessible. One thing that could be useful is something more student centered. Having a way for students to sell individually and receive credit for the purchases made. On a day of event side, apple pay would also be a usual addition. It has come up more frequently this year from attendees. Review collected by and hosted on G2.com. What problems is Purplepass solving and how is that benefiting you? I love that the customization of the site and each individual event keeps getting better. I host many events from ticket sales to registrations and it makes it very easy to create and manage both Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic NH Natasha H. Digital Marketing Coordinator Small-Business (50 or fewer emp.) 3/6/2026 "Clean, Professional Layout That’s Easy to Integrate and Share" 5/5 What do you like best about Purplepass? I love how clean the layout is. It makes it easier for customers to see all the information they need about our event. It looks very professional and helps our event feel more legitimate. It was also very easy to integrate into our website and share across our social channels. Review collected by and hosted on G2.com. What do you dislike about Purplepass? Overall, I have no complaints. One thing that would be nice to have in the overview section is the ability to place a photograph. I love keeping the logo in the main header, but it would be great to also add an image further down the page. Review collected by and hosted on G2.com. What problems is Purplepass solving and how is that benefiting you? The main problem Purplepass solves for us is being able to see ticket sales in real time, instead of having to wait for someone else to provide that information. We can also get the ticket page up much faster on our end, rather than working with an in-house ticket team and having to wait because we’re not always their main priority. Overall, it’s nice to have more control over the process. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Keri Jeanne B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keri Jeanne B.") KB Keri Jeanne B. Director of Theatre and Operations Small-Business (50 or fewer emp.) 11/7/2025 "User-Friendly Platform with Outstanding Support and Value" 5/5 What do you like best about Purplepass? It is incredibly user friendly and their customer support is some of the best. You cant beat the pricing for the functionality and ease of use you get with the platform. Ticketing is so easy and the Box Office platform has made out check in process so much more efficient. Review collected by and hosted on G2.com. What do you dislike about Purplepass? The only thing I wish they had was the ability to have more than one user per account. We have multiple people that access our platform and I wish we had the ability to have unique user names for each person instead with access limits of one blanket user that has all access. Review collected by and hosted on G2.com. What problems is Purplepass solving and how is that benefiting you? We now have greater access to and control over our reporting, which has made a noticeable difference. The platform is also much more user-friendly for our patrons. Additionally, the Box Office feature has played a crucial role in reducing our check-in times. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Bryan B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bryan B.") BB Bryan B. Music Director and Producer Small-Business (50 or fewer emp.) 10/9/2025 "Purplepass is amazing!" 5/5 What do you like best about Purplepass? We have been using Purplepass since 2020 for our ticketed events. They make it so easy to set-up events, help solve problems when we want to make changes, communicate quickly via phone or email, and provide excellent customer service to our patrons. Using Purplepass has made our ticketing process more streamlined, helped sell additional tickets for our program, and has allowed us to easily incorporate online ticket sales through our website for our events. Review collected by and hosted on G2.com. What do you dislike about Purplepass? Nothing - we have been very pleased with Purplepass and have had no problems with the company. Review collected by and hosted on G2.com. What problems is Purplepass solving and how is that benefiting you? Purplepass allowed us to sell tickets online, have assigned seating, use credit cards for sales, help with box office by showing available seats at the door, we can email our ticket buyers and let them know about upcoming shows, and we can market our program overall. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic NM Natalie M. Owner Small-Business (50 or fewer emp.) 9/8/2025 "Purple Pass- a great fit for our event" 5/5 What do you like best about Purplepass? The best parts of Purple Pass were the communication and customer service and the easy to use website to track the progress of our sales. It was easy to get a hold of our representative to ask any questions or request explanation of anything. I appreciated being able to track the sales progress and the in depth categories that showed the different sale demographic. Review collected by and hosted on G2.com. What do you dislike about Purplepass? The only issue we had was so many banks not allowing purchases. People would have to call their bank to authorize the sales. I am not sure if this is anything Purple Pass can do on their end and I appreciate their security. I just wish there was a way to bypass this, as i do not have to do this on other platforms. Review collected by and hosted on G2.com. What problems is Purplepass solving and how is that benefiting you? We were able to accept more forms of payment by using purple pass. Purple pass also helped us narrow down which forms of advertisement got most purchasers by implementing the questions which each purchase- how did you hear of us. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JH Janice H. Board Member and Box Office Manager Small-Business (50 or fewer emp.) 8/25/2025 "Great Value and Excellent Customer Service" 5/5 What do you like best about Purplepass? The thing I like most about using Purplepass is the terrific customer service. They are swift to respond no matter when I contact them. The fact that someone is available the day of a concert (like a Sunday afternoon matinee) to help makes all the difference. Review collected by and hosted on G2.com. What do you dislike about Purplepass? Sometimes the steps to "do everything myself" with setting up a season of events can be confusing - but I think this has to do more with user error than a flaw in the system. Linking reserved seating and seating charts can be tricky, too. However, any inconvenience is always offset by helpful and responsive Purplepass staff. Review collected by and hosted on G2.com. What problems is Purplepass solving and how is that benefiting you? As a smaller community non-profit orchestra we are able to offer our patrons reserved seating & season tickets with easy PDF delivery by email. We have the choice whether to pay the ticketing fees ourselves or pass those on to the patron. It's easy to edit our events and add discount codes and graphics. Payouts happen quickly once events are over. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Falina M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Falina M.") FM Falina M. Chief Financial Officer Small-Business (50 or fewer emp.) 10/8/2025 "Purplepass gets better every year!" 5/5 What do you like best about Purplepass? I've been using Purplepass for my Halloween event for five years now, and it has consistently been an excellent tool for managing ticket sales, tracking attendance, handling revisions, managing comps, and setting up the event. I also appreciate that they offer rental equipment, but you can choose to use your own devices if you prefer. The customer service is outstanding—there is always a real person available to assist. The pricing is reasonable, and payouts are processed quickly. Review collected by and hosted on G2.com. What do you dislike about Purplepass? Setting up initially takes a bit more time, but after that, it's easy to duplicate events and the user interface is much improved. I suggest getting support to assist with the first setup. Review collected by and hosted on G2.com. What problems is Purplepass solving and how is that benefiting you? It handles ticketing, payment, and redemption effectively. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic KG Kathie G. Academic Administrative Assistant Enterprise (\> 1000 emp.) 8/22/2025 "PSC Performing Artss" 5/5 What do you like best about Purplepass? The ease of use and the customer service is the best I've ever experienced. Nick Liberto handles every question promptly, with expertise and great patience. Review collected by and hosted on G2.com. What do you dislike about Purplepass? After almost 2 years, I have not encountered anything yet that I dislike about PurplePass. Review collected by and hosted on G2.com. What problems is Purplepass solving and how is that benefiting you? I was driven to learn all the PurplePass processes when the Box Office manager was taken ill and had to go out on a lengthy medical leave. Almost overnight I had to learn everything about PurplePass . . . creating events, daily sales reports, managing ticket sales, etc. Without the gracious help of Nick Liberto our department would have suffered with lost sales and poor event planning. With great expertise and patience, Nick guided me through every step on all the processes so that I was able to maintain the flow of our Box Office without missing a beat. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Sports](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Sports") AS Verified User in Sports Small-Business (50 or fewer emp.) 3/6/2026 "Incredible, Responsive Support" 5/5 What do you like best about Purplepass? The best part of Purple Pass is working with their incredible support team. They are incredibly responsive, thorough, and act as true partners every step of the event planning process. The system itself is also very straight forward, easy to customize and we've had no trouble whatsoever. Review collected by and hosted on G2.com. What do you dislike about Purplepass? We've had no problems at all, but appreciate they are always looking for ways to make things easier. Review collected by and hosted on G2.com. What problems is Purplepass solving and how is that benefiting you? Purple Pass helped us to manage ticketing for multiple events. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JL Jason L. Programming Director Small-Business (50 or fewer emp.) 7/5/2025 "Purplepass has been a breath of fresh air" 5/5 What do you like best about Purplepass? Purplepass is a fairly intuitive platform, easy to navigate and it takes no time to set up a new event. Their system is deigned with both the customer and the customer's audience in mind. Their staff are always prompt and friendly and incredibly helpful when you have a question. Best of all, the cost to our organization is zero, Purplepass service fees are minimal and can be absorbed by your organization or passed along to the audience member, so we just adjust out pricing to offset those small costs. Review collected by and hosted on G2.com. What do you dislike about Purplepass? We have had no significant issues. Purplepass has made adjustments for us as we needed them to and are working on updating some things that we had asked them about, again showing that they are responsive and have their customers best interests at heart. Review collected by and hosted on G2.com. What problems is Purplepass solving and how is that benefiting you? We needed a system that was user friendly for both our team and our customers, while also being cost efficient for both, and Purplepass has filled that gap for us. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 5 months ### Average Discount 10% [ View More Pricing Information ](https://www.g2.com/products/purplepass/pricing) ##### ##### Purplepass Features Registration Event creation User registration process Payment processing Marketing and Communications Event website creation Email automation Email customization Box Office Ticket Types Branding & Customization Event Communications [ View More Features ](https://www.g2.com/products/purplepass/features) ##### Categories on G2 [Event Registration & Ticketing](https://www.g2.com/categories/event-registration-ticketing)[Event Marketing](https://www.g2.com/categories/event-marketing)[Event Management Platforms](https://www.g2.com/categories/event-management-platforms) [Event Registration & Ticketing](https://www.g2.com/categories/event-registration-ticketing)[Event Marketing](https://www.g2.com/categories/event-marketing)[Event Management Platforms](https://www.g2.com/categories/event-management-platforms)[Box Office](https://www.g2.com/categories/box-office) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What's the best chatbot for business communications](https://www.g2.com/discussions/what-s-the-best-chatbot-for-business-communications)[Which database DevOps vendors are strongest for zero-downtime releases?](https://www.g2.com/discussions/which-database-devops-vendors-are-strongest-for-zero-downtime-releases)[Highly recommended sales management software services](https://www.g2.com/discussions/highly-recommended-sales-management-software-services) [Which healthcare integration engines are most trusted by healthcare software IT analysts based on user reviews?](https://www.g2.com/discussions/which-healthcare-integration-engines-are-most-trusted-by-healthcare-software-it-analysts-based-on-user-reviews)[Best employee intranet software](https://www.g2.com/discussions/what-is-the-best-employee-intranet-software)[Pros and Cons Details](https://www.g2.com/products/purplepass/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)