Pronto Xi ERP is a solid solution that covers essential business functions such as finance, inventory, and supply chain management. I like its user-friendly interface, and I also appreciate that certain features can be customized to better fit our specific needs. The system delivers reliable data insights that support decision-making.

That said, there are a few areas where it could improve, including faster implementation and more advanced reporting options. Overall, it’s a dependable ERP platform that offers good value, but it still has room for enhancement to reach a higher level of performance and usability. Review collected by and hosted on G2.com.

What I dislike about Pronto Xi ERP is that it can feel complex and overwhelming for new users, particularly during the initial setup and training period. I’ve also noticed occasional delays with system updates and reporting, and those slowdowns can affect workflow efficiency. Some features aren’t as intuitive as they could be, and the user interface design has room for improvement to make the system easier to navigate and use overall. Lastly, the implementation process can be time-consuming and often requires significant support, which may be challenging for some organizations. Review collected by and hosted on G2.com.

What I like best about Pronto is its ease of use, which makes navigating the system simple and efficient especially for new users. It offers a broad range of functions that cover everything the business needs to run operationally. On the rare occasional when support is needed, which isn't very often, it is outstanding—responsive, knowledgeable, and always ready to help. Review collected by and hosted on G2.com.

As with any ERP system, a certain degree of customization is usually necessary. However, these customizations can introduce significant complexity and additional overhead when it comes to maintaining the system. Review collected by and hosted on G2.com.

Pronto is a very powerful ERP, featuring robust Financial, Service, Inventory and Advanced Warehouse modules. As with any ERP system, the setup during the implementation phase is crucial for maximizing the product's potential. Pronto's support network is especially strong, offering dedicated local support teams and real people you can speak with directly. Review collected by and hosted on G2.com.

The latest versions of Pronto feature web responsive screens, but not all of the legacy screens have been updated yet. This does impact the user experience when using a mobile device. However, ongoing development is addressing this, and improvements are planned for future releases. Review collected by and hosted on G2.com.

The application is exceptionally robust and dependable. Meeting customer expectations requires a strong foundation, and Pronto delivers a platform we can truly rely on with confidence.

For an enterprise grade ERP system, Pronto is also very easy to get to know and use allowing our users to get up to speed relatively quickly even if they have never used Pronto previously. Review collected by and hosted on G2.com.

Every system and company has strengths and weaknesses. This is the case with Pronto as well. Something that I would like to see Pronto institute is a certification program that provides recognition of knowledge & education on the platform. I feel that this would be a great benefit to the Pronto user community. Review collected by and hosted on G2.com.

Pronto capable of handling asset and financial information on a small scale. Review collected by and hosted on G2.com.

User Interface is not intuitive. Pronto information cards or windows are disconnected and allows users to enter different details pertaining to the same asset or equipment on different cards, Review collected by and hosted on G2.com.

It does its job accurately as long as correct entries are made. Review collected by and hosted on G2.com.

Having to have multiple databases for different business divisions. It was difficult to communicate with different databases in the same system. Also, management of PO can be a lot better in terms of checking completeness of full cycle transactions. Review collected by and hosted on G2.com.

It gives us the overall picture of our accounting data. It helps us to track our records Review collected by and hosted on G2.com.

Different database setup on our system as it causes inefficiencies when we are transferring from one database to another Review collected by and hosted on G2.com.

I particularly like that it can be accessed through the web, eliminating the need to download a heavy application. This makes it easy to use and convenient, especially when accessing using multiple devices or from various locations. Review collected by and hosted on G2.com.

A potential challenge of Pronto Xi is its complexity. While the interface is user-friendly, there are many features and functionalities that may be overwhelming for those who are not familiar with business management software. It may take some time for users to become proficient with all of the features and understand how to use them effectively. Review collected by and hosted on G2.com.

Pricing, charging out products, and inventory management are the most useful tools within Pronto. Review collected by and hosted on G2.com.

Not the most intuitive program and takes quite a lot of getting used to. We require a lot of intervening from other people within the business in order to get specific pricing. This may be an issue within our company rather than the program's fault, though. Review collected by and hosted on G2.com.

I recently joined the company; hence it is my first time using Pronto Xi. I love that Pronto Xi is user-friendly and an excellent tool for starters like me. It allows me to explore what my role is with the test environment and you can open it using the web or chrome application. Very innovative too. I also love the feature and the colors of Pronto. It's amazing how Pronto Xi is connected with TM1, Dataline and Zeno. Review collected by and hosted on G2.com.

Nothing much, but I hope Pronto Xi will improve its feature on downloaded reports. Some reports are only downloadable as html file, it will be better if we can directly download reports as csv or xls file. Sometimes it took us time to reorganize the downloaded html file. Review collected by and hosted on G2.com.