---
title: Promo Reviews
meta_title: 'Promo Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 47 reviews by the users' company size, role or industry to
  find out how Promo works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 47
  scale: '5'
date_modified: '2026-06-21'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---

# Promo Reviews
**Vendor:** Slidely  
**Category:** [Presentation Software](https://www.g2.com/categories/presentation-software)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 47
## About Promo
At our core is the dedication to empower our customers to promote anything with videos. We believe that businesses of all sizes should be able to promote their vision without limits. That&#39;s why we work hard to provide all of the creative assets and tools needed to promote effectively. With Promo.com you can promote a vision, a product, a business, a sale, an idea, an event, a blog post, practically anything you care about!




## Promo Reviews
  ### 1. Awesome solution to creating ads

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel L. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 22, 2023

**What do you like best about Promo?**

Easy to use, very user friendly and allows for customization of ads, using stock music/videos or your own. They also have great customer support.

**What do you dislike about Promo?**

Sometimes when creating a new ad play back sticks

**What problems is Promo solving and how is that benefiting you?**

As a small business owner, its hard to find the financial resources and time to search for clips and sounds for ads that are a necessity for marketing, but Promo makes it easy to create an ad/video in minutes.

  ### 2. Promo is an Outstanding application for Basic Video Creation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shreyas R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 11, 2023

**What do you like best about Promo?**

Promo is simple to work with the application that enables you to produce or create medium size videos for Commercials or to train other personnel. It is simple to choose from a lot of pre-existing readymade clips to make the videos. It really is wonderful to change the colors, images, and layout.

**What do you dislike about Promo?**

There are a few bugs within the application that make the application to lag. The pricing structure is actually difficult to understand for prime-quality video clip, and require more customization choice to generate and share the video.

**What problems is Promo solving and how is that benefiting you?**

I primarily utilize it to make video clips for the promotions of new products, for making it much easier for customers to understand our recent products. Mostly I take advantage of it to market the site intended to maximize sales. It’s simple to use attributes and mainly assists in lower-grade android to ensure it is truly good for us.

  ### 3. Promo is a really great option especially if you are working on a budget

**Rating:** 5.0/5.0 stars

**Reviewed by:** Justin A. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 06, 2023

**What do you like best about Promo?**

The best part of using promo for me was how easily it connected to Shopify and how easy it made publishing the videos and how quickly it created the videos overall I would highly recommend this

**What do you dislike about Promo?**

The downsides I guess would be just the options I do wish there was more free options available I know that's not a great business model for them but it would have been nice to have just a couple more I think there was only five for the products

**What problems is Promo solving and how is that benefiting you?**

Promo is solving the hassle and time-consuming project of creating promotional videos whether that's for sales or for products or holidays anything specific like that and they can automatically do it for you

  ### 4. Excellent tool for  Basic Video Creation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ishant P. | Web Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 22, 2021

**What do you like best about Promo?**

Promo is easy to use an app, makes you create or develop medium size clips for Advertisements or to teach your fellow workers. You can easily select from more than twelve million quality movie clips. It truly is fantastic to modify the colors, logos, and design.  It is very straightforward for a new bee techy; it has a wide range of options for clips, is flexible, and enables branding and text editing. The number of background music choices is excellent. It's getting better day by day. The app size is small, so we need less space in the device.

**What do you dislike about Promo?**

There are some bugs present in the app cause the app to lag. The pricing structure is difficult to understand for high quality video, need more customization option to create and share video.

**Recommendations to others considering Promo:**

Try to use the latest android version to get the best Promo app working features.

**What problems is Promo solving and how is that benefiting you?**

I mainly use it to create videos for the promotions of new websites,  to make easier for clients to know about how the web page would work. Mostly I use it to advertise the website for increase the selling.
It’s easy to use features and mostly support in lower grade android make it really beneficial for me.

  ### 5. Excellent for Social Media

**Rating:** 4.5/5.0 stars

**Reviewed by:** Giovanni C. | Marketing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2021

**What do you like best about Promo?**

Though Promo offers various video products, we are more fascinated by the ease of use to create social media videos and filters. Then there are the videos. You can find just about any type of video that can be edited to your liking to get the point accross. This includes animals, education graphics etc. The wide selection of SnapChat filters makes it easier to find one that best suits marketing your business on this plattform much faster than creating your own filters; especially if you are not on the creative side of things.

**What do you dislike about Promo?**

The one thing we have found trouble with is the ability to edit purchased filters containing video to non-video. We had to contact support via email for them to make the edit. If you are in a time crunch, this can set you back a bit. Other than that, it's not a significant issue. Its also a bit troubleiling that you cannot edit the sound of each video. The app lets you change the melody, but it does not allow you to adjust where the song starts in the video. Support informed us they have no date as to when this would be available.

**Recommendations to others considering Promo:**

The best way to advertise your business on social media when you are on a budget. We would recomend finding videos that deliver your message within 7 seconds or less if you are using them for e marketing.

**What problems is Promo solving and how is that benefiting you?**

Having the ability to use licensed material across all of our marketing mediums is a winner. Affordability is a significant factor when deciding where to allocate marketing dollars. One other problem we have been able to address is the speed at with we can launch a video ad campaign without having to outsoruce the production and the talent to create a video. Of course, nothing beats customizing your own ad, however, when in a small budget, this is a great alternative.

  ### 6. The BEST Video Content Creator

**Rating:** 5.0/5.0 stars

**Reviewed by:** Evan N. | Licensed Real Estate Salesperson, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 04, 2022

**What do you like best about Promo?**

I love using Promo because it has tens of thousands of images and videos that can quickly be dropped into a template, enabling you to create a new video in minutes!

**What do you dislike about Promo?**

There is nothing wrong with this product.  I have yet to find a flaw.

**What problems is Promo solving and how is that benefiting you?**

I need to update my website regularly with new, engaging video content.  With Promo, it takes just minutes to create an original video using their pre-defined templates.

  ### 7. Ok tool for basic videos

**Rating:** 3.5/5.0 stars

**Reviewed by:** Marlee J. | Senior Director of Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2021

**What do you like best about Promo?**

Pretty easy to use. Lots of pre-loaded video clips. Several text animation options. This tool is best for brands who don't need a lot of customization and are flexible with the look.

**What do you dislike about Promo?**

Can't customize much besides adding a logo at the end, changing the background color at the end, and changing the font color. No 4x5 export option (preferred size for Facebook ads). Can't upload your own fonts, videos, or images (except a logo at the end).

**What problems is Promo solving and how is that benefiting you?**

Easy to make videos without using complicated video editing software. Promo's large library of pre-loaded clips save time with having to shoot your own b-roll.

  ### 8. Takes a lot of the work out of making promotional videos.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Julie P. | IIllustrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2021

**What do you like best about Promo?**

I like that you can choose from premade clips, add in your content, and have a promotional video rather quickly. Promo will convert content for the platform that it is being posted on.

**What do you dislike about Promo?**

If you are in a particular niche that is not mainstream, it can be more difficult to find premade clips that fit your brand.

**What problems is Promo solving and how is that benefiting you?**

With video becoming more and more necessary to catch consumers' attention, it is essential that you create polished, quality content. As a solopreneur, Promo saves time in promoting my brand.

  ### 9. Good for quick turnaround videos

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 06, 2022

**What do you like best about Promo?**

I like that I can create a video for social media in just a few minutes.

**What do you dislike about Promo?**

I would love to be able to customize the videos a little more. The templates are limiting.

**What problems is Promo solving and how is that benefiting you?**

Great time saver to create quick videos for social media posts.

  ### 10. Robust video and audio library for everything

**Rating:** 4.0/5.0 stars

**Reviewed by:** Florence B. | Community Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2021

**What do you like best about Promo?**

The audio and video library are robust and with a range of options for all my companies promotional needs. The video editor is flexible and allows for branding and text editing. It's super easy to use with an intiuitive UI.

**What do you dislike about Promo?**

At the moment there isn't anything I can think of. Like I said, the platform is super easy to use. Perhaps better search so that options are more releavant to search terms.

**What problems is Promo solving and how is that benefiting you?**

I needed an economical tool to create video promotion for an internal and external audience.

  ### 11. Amazing video creation for High quality Video

**Rating:** 4.0/5.0 stars

**Reviewed by:** JAGDEEP S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 21, 2020

**What do you like best about Promo?**

It’s so quick and easy! There’s an array of web templates additionally, you can upload your own. The number of music choice is great and also the effects you may use. Being able to rapidly design impactful video for social media and online advertising.

**What do you dislike about Promo?**

There is nothing to dislike about this application, it's a perfect application to use.

**Recommendations to others considering Promo:**

A good option to make quick videos for social media, just try it

**What problems is Promo solving and how is that benefiting you?**

Having the ability to rapidly produce video clip for social media as well as online platforms.

  ### 12. Great Service and Easy to Use Video Production for Advertising

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paul B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 04, 2020

**What do you like best about Promo?**

Promo allows me to take a video for a test drive, creating the ad and reviewing it before publishing.

Also, they have a huge library of videos, songs and images to shoes from.

Editing a video is so - easy to do and promo is adding new features all the time. Example, they added a new 3D video last year that increased our clients CTR by 22% alone.

**What do you dislike about Promo?**

The only dislike is not being able to allow clients to use the portal and select a video to save to our account. However, clients can create a free account and share a saved video from their account via Promo support (they have excellent support).

**Recommendations to others considering Promo:**

I would recommend promo to anyone needing to add video for social, product or service advertising.

**What problems is Promo solving and how is that benefiting you?**

Social Media Videos
On Page Videos
YouTube Video Ads
Amazon Product Video Ads

  ### 13. Such an easy platform to make amazing content

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 22, 2020

**What do you like best about Promo?**

Its so easy to use and comes with a lot of standard templates and features. It offers everything you need to build a video - even the music! They always add new stuff and its getting better all the time.

**What do you dislike about Promo?**

Sometimes it can be slightly buggy and get frustrating - although they have live chat which always helps!

**What problems is Promo solving and how is that benefiting you?**

It allows us to make quality content quickly and without spending hours training and learning how to use it. Its an all in one video makers and even offers the videos to use

  ### 14. Promo for High quality Video

**Rating:** 5.0/5.0 stars

**Reviewed by:** Roberto A. | e-business Marketing Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 17, 2020

**What do you like best about Promo?**

Being able to quickly design impactful video for social media and web advertising. The templates make it easy to craft the message you want to convey.

**What do you dislike about Promo?**

The pricing structure is hard to understand with the different credits and publishing tools.

**What problems is Promo solving and how is that benefiting you?**

Being able to quickly create video for social and web platforms.

  ### 15. Convenience!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Heather B. | Chief Marketing Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 02, 2020

**What do you like best about Promo?**

So easy and convenient. A quick way to create professional quality videos.

**What do you dislike about Promo?**

Could be more customizable when it comes to text.

**Recommendations to others considering Promo:**

Try it out, have fun with it. Can't go wrong.

**What problems is Promo solving and how is that benefiting you?**

Reaching audiences that prefer video

  ### 16. Promo is simple to use and efficient application for creating videos ads

**Rating:** 4.0/5.0 stars

**Reviewed by:** MONIKA S. | Social Media Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2019

**What do you like best about Promo?**

Promo enables you to definitely effortlessly develop video clips for Advertisements or perhaps organic and natural posts on any social networking channel. You merely select from in excess of twelve million quality movie clips and incorporate top quality songs from hundreds of pre-licensed tracks, then personalize with textual content and symbol all within a make a difference of minutes. Promo Video clips are optimized for the two cellular and desktop video clip advertising and marketing on social networking. Ideal plan at any time!

**What do you dislike about Promo?**


The one thing I do not like is you can not create an online video lengthier than thirty seconds


**Recommendations to others considering Promo:**


That is a fantastic solution and will take into account it for all of your social media and organic and natural wants in relation to generating rapid enterprise adverts

**What problems is Promo solving and how is that benefiting you?**


We're working advertisements, submitting on social websites, receiving the phrase out, letting men and women learn about our manufacturer, our item, everything



  ### 17. Great help by promo for making video

**Rating:** 4.0/5.0 stars

**Reviewed by:** REENA K. | Digital Marketing Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2019

**What do you like best about Promo?**


I like which I can entirely customize the shades, trademarks, typefaces to match my manufacturer! I operate for a company so I have a number of clientele that I'm generating films for and it truly is tremendous basic to modify out the colors, logos, makes they usually help it become straightforward by enabling me to add a number of logos. It truly is fully user-friendly and straightforward so as to add and take away clips, textual content, and so forth.


**What do you dislike about Promo?**

As of now no dislike for this application.

**Recommendations to others considering Promo:**

Recommended application for making advertising video

**What problems is Promo solving and how is that benefiting you?**


We desired to have to the electronic movie planet and supply that to our consumers with no likely by means of skilled videographers that demand hundreds for a single online video. It is a basic strategy for supplying our associates the good thing about social and electronic media films without having significant price tag.


  ### 18. "Promo is straightforward to utilize and tremendous productive

**Rating:** 4.0/5.0 stars

**Reviewed by:** MUKUL R. | Social Media Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 29, 2019

**What do you like best about Promo?**

Promo is actually a wonderful useful resource that enables modest firms with tiny budgets to contend inside the electronic planet and ever-popular online video adverts. They permit rapid and straightforward movie generation in a portion of the expense of specialist videographers. You're able to customize the textual content, hues, logos, and so forth. as a way to make certain your films are on the model.


**What do you dislike about Promo?**

I've identified which the technique glitches a good deal... tells me which I want to reload the webpage but which the perform I've been carrying out will likely be dropped. The tunes possibilities could possibly be enhanced too. I would like there was research operate inside of the audio part which the seem clips have been searchable by tags.


**Recommendations to others considering Promo:**

If you do not have a very whole lot of knowledge with movie creation platforms it is a wonderful technique to get started on with!


**What problems is Promo solving and how is that benefiting you?**

I perform for a company that associates with several modest corporations that just haven't got it inside the price range to pay for an obscene volume of advertising and marketing. They may be minimal inside their shelling out and Promo is undoubtedly a straightforward, Cost-effective remedy to permit these modest corporations to contend.



  ### 19. Video Making is so simple and easy with Promo

**Rating:** 4.5/5.0 stars

**Reviewed by:** ANJANA O. | Digital Marketing Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 30, 2019

**What do you like best about Promo?**

You will find there's a giant library of stock footage to choose from that you would normally pay a lot of money to use on its own. If you are not been trained in video or have familiarity with the way to make one, this will be an enormous time-saver for you personally. It offers premade layouts.


**What do you dislike about Promo?**

If you're searching for something precise, Promo only offers templates which is often restricting sometimes.


**Recommendations to others considering Promo:**

If you're looking for a quick and easy way to make an awesome advertising video clip, here it is the best option to make a video.

**What problems is Promo solving and how is that benefiting you?**

Promo is a good solution for cheap video ad avenues. The quality is actually great with no cost of having to hire a crew to generate content.


  ### 20. "Promo is easy as well as productive program intended for making videos ads

**Rating:** 4.0/5.0 stars

**Reviewed by:** RIYA A. | Digital Marketing Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 04, 2020

**What do you like best about Promo?**

This application helps you to definitely quickly develop clips intended for Advertisements or you can post all those clips over the social media platform to get more engagement with your social media profile and thus increases the website visits. There are lots of pre-built video clips available within this application can choose to quickly start the video creation.

**What do you dislike about Promo?**

It is difficult and not possible to make lengthier video ads with this platform

**Recommendations to others considering Promo:**

It is my suggest application for making a quick video for all your video creation needs.

**What problems is Promo solving and how is that benefiting you?**

With the use of this program, I am creating video commercials for the services of our company, and those are getting good attention from the viewers.

  ### 21. This application is so easy to utilize and perfect for making video ads.

**Rating:** 4.0/5.0 stars

**Reviewed by:** MONIKA S. | Digital Marketer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 28, 2019

**What do you like best about Promo?**

This application permits you to definitely effortlessly create video clips for Advertisements or perhaps for making posts for various social media platforms.I also like the customer support provided by promo.

**What do you dislike about Promo?**

There is nothing to dislike with this platform everything is fine.

**Recommendations to others considering Promo:**

It is a recommended application for making easy and quickly the video ads.

**What problems is Promo solving and how is that benefiting you?**

We are making a lot of ad videos with this platform for us as well as for our clients for promoting their products and services.

  ### 22. Promo is easy to use and super efficient!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 08, 2019

**What do you like best about Promo?**

Promo is a great resource that allows small companies with small budgets to compete in the digital world and ever-popular video ads. They allow for quick and easy video production at a fraction of the cost of professional videographers. You are able to customize the text, colors, logos, etc. in order to ensure your videos are on brand. 

**What do you dislike about Promo?**

I have found that the system glitches a lot... tells me that i need to reload the page but that the work i have been doing will be lost. The music options could be improved as well. I wish there was a search function within the music section and that the sound clips were searchable by tags. 

**Recommendations to others considering Promo:**

If you don't have a lot of experience with video production platforms this is a great system to start with! 

**What problems is Promo solving and how is that benefiting you?**

I work for an agency that partners with many small organizations that just don't have it in the budget to pay for an obscene amount of marketing. They are limited in their spending and Promo is an easy, AFFORDABLE solution to allow these small organizations to compete. 

  ### 23. Promo is the BEST!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 06, 2019

**What do you like best about Promo?**

I like that i can completely customize the colors, logos, fonts to match my brand! I work for an agency so I have multiple clients that I am creating videos for and it's super simple to switch out the colors, logos, brands and they make it easy by allowing me to upload multiple logos. It's completely user-friendly and easy to add and remove clips, text, etc. 

**What do you dislike about Promo?**

I wish i could upload more than 5 logos. I work on many many brands so I'd like to have the option to upload more so that I don't have to delete one to make room for another. 

**What problems is Promo solving and how is that benefiting you?**

We wanted to get into the digital video world and offer that to our clients without going through professional videographers that charge thousands for one video. This is a simple way of giving our partners the benefit of social and digital media videos without the hefty pricetag. 

  ### 24. Above expectation on customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jane D. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 12, 2019

**What do you like best about Promo?**

Easy to use software, I have been using this for 12 months however recently had an issue where I couldnt log in to the site. The software engineers where on to this immediately and fixed the problem susper fast. Not just that but gave me some credits as an apology for the inconvenience. I am so impressed by the support which as a small business, we need when  things go wrong. Great software and company I highly recommend. Thank you

**What do you dislike about Promo?**

Would love to be able to afford more of the premium clips however at the moment our budget is small for creating promotional videos. 

**Recommendations to others considering Promo:**

This company has the best customer support i have seen in a long time.  So refreshing as it gives me confidence to continue to use the product knowing when something goes wrong, I can easily contact them and get the support i  need. And as we know, things will go wrong at some point. Highly recommend Promo. 

**What problems is Promo solving and how is that benefiting you?**

Short promotional videos of our different services for our potential and current clients

  ### 25. Best customer service in the world

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marcela G. | Co-founder & CMO, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 21, 2019

**What do you like best about Promo?**

The platform has amazing content and the videos are super easy to edit! But the best thing for sure is the fast and efficient customer support. I made a couple of mistakes and couldn't edit my videos after publishing it (I didn't know it because it was my first time using the platform), but Tonya from customer support was SUPER helpful and helped me correcting everything. Very happy with promo!

**What do you dislike about Promo?**

Nothing! Love everything so far. Maybe promo could provide more text styles in video editing, but besides it the platform is perfect.

**Recommendations to others considering Promo:**

Do it! Super happy with it :-)

**What problems is Promo solving and how is that benefiting you?**

No money/time to make our own content as a small startup. Promo allows me to make professional looking videos to boost my campaigns on social networks (they provide all video formats - this makes life so much easier!). 

  ### 26. PROMO is Really Helps Us "little guys!"

**Rating:** 5.0/5.0 stars

**Reviewed by:** DONNA  H. | EXECUTIVE PASTOR, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 24, 2019

**What do you like best about Promo?**

I signed up for PROMO in October 2018. Since that time, I can testify that Promo is the first video creating company that I've ever worked with who is genuinely set up to help their clients/users succeed! This company has truly been a great help to me, an Executive pastor of a small, 11 month old church plant trying to build our membership through social media & marketing. You see, at this point in our journey, our church can't afford big marketing schemes but PROMO is affordable. I can truly testify that they have policies in place to genuinely 'HELP YOU MARKET YOUR VISION!" I especially appreciate that PROMO allows you to pause your subscription and restart at the monthly amount. THIS HAS BEEN A HUUUUUUUGE help for our little church because there are some months that we can't afford to pay our monthly fee. And I thank PROMO for this feature. This company has been courteous, professional and so "in favor" of me as a customer. As I told them before during a Chat with them, I say again in this review, " Wow! U guys are the best-est!  You're really helping us "little guys." Yes! I will boldly say that "PROMO IS DEFINITELY FOR US "LITTLE GUYS

**What do you dislike about Promo?**

I don't like that you have to save everything in order to preview your work. I wish they had a feature where you can preview BEFORE you Save. That way, if you don't like what you "preview" you can fix it and THEN "Save."

**Recommendations to others considering Promo:**

Stay open-minded in your creativity. Create outside of the box. Explore. Experiment. Expand. 

**What problems is Promo solving and how is that benefiting you?**

The main problem I'm solving is having professional, quality videos to market events at our new church plant. So far, I've noticed that people are viewing our PROMO videos when I post them on our Facebook Page., so it appears that we are getting some attention. However, I'm still new at this, and am still learning how to publish my PROMO videos so I'm not sure how to effectively analyze how the videos are performing overall. 

  ### 27. Best Support Staff Ever

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dena P. | Founder and Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 06, 2019

**What do you like best about Promo?**

What is most helpful about Promo is their support staff. They are available 24/7 to immediately address your questions and provide helpful solutions. I recently ran into a big problem that impacted my business and I reached out to the support team who had the same sense of urgency. They resolved my issue on the spot. I'm so grateful and super satisfied with their customer service.

**What do you dislike about Promo?**

I haven't had any downsides with Promo. 

**Recommendations to others considering Promo:**

If you've been looking for a way to skyrocket your business success, then, don't wait, get Promo today.

**What problems is Promo solving and how is that benefiting you?**

The biggest benefit I've had with Promo is driving massive visibility to my brand which leads to serving more people.

  ### 28. Customer Service is KEY

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 24, 2019

**What do you like best about Promo?**

The promo team is exceptionally helpful! I'd even go so far to say that they are even better than Amazon. Even though they will deploy small sales tactics, they are always available and always accurate to the customer's request.

**What do you dislike about Promo?**

We really don't like the 3 second minimum timer for video text. With human attention spans getting shorter and shorter, 3 seconds on screen is way too long in a fast paced world. We would also change 

**Recommendations to others considering Promo:**

Promo is perfect for small teams of those with little video experience. This with larger teams or needing to fulfill more in-depth videos should consider promo for quick turn project arounds, but ultimately should seek more comprehensive platforms for full production.

**What problems is Promo solving and how is that benefiting you?**

They made it super easy to find and create content. You definitely give up editing features, but for ease of use, you can't go wrong.

  ### 29. Terrible. Extremely Buggy. Waisted Hundreds of Dollars

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 26, 2019

**What do you like best about Promo?**

Lots of videos to choose from, easy to build.

**What do you dislike about Promo?**

Oh man. What a terrible customer service and experience. The bugs in the system wasted so much of my time. Customer service acknowledged they were working through the bugs, but asked me to go through a process with my video I paid over $200 for, but still did not get the video at the end. I am in the process of trying to get my money back.

**Recommendations to others considering Promo:**

I would use a different system. They have not worked out the bugs and kinks yet. This is not a solution for your videos as of yet- they launched without fully ridding their system of bugs and are charging a premium for an incomplete service. RUN!

**What problems is Promo solving and how is that benefiting you?**

I was trying to solve a problem of being able to produce high quality social media ads quickly for my clients. No solution here with promo.com

  ### 30. Love it! 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gabi B. | Reservation Coordinator / Social Media Marketing Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 24, 2019

**What do you like best about Promo?**

The content is great, and the customer service is AMAZING! So willing to help with anything you need. 

**What do you dislike about Promo?**

The only issue I have had was editing the video to change the text after it was published, so that may be some kind of glitch, but otherwise it has been great. And the customer service team helped me immediately to resolve my issue. 

**What problems is Promo solving and how is that benefiting you?**

It's just so great to have all of the videos at your fingertips without having to go make them yourself. I work for a small non-profit so this has been a real game changer for us. 

  ### 31. Amazing video creation! 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 25, 2019

**What do you like best about Promo?**

It’s so quick and easy! There’s a range of templates or you can upload your own. The amount of music choice is great and the effects you can use

**What do you dislike about Promo?**

You can’t add more than one text box caption at a time and you can’t remove the 3 second ending so it’s not great for quick social content 

**Recommendations to others considering Promo:**

Start it now!

**What problems is Promo solving and how is that benefiting you?**

Quick and easy video content creation- it’s honestly so simple 

  ### 32. Excellent product AND service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 27, 2019

**What do you like best about Promo?**

I love the fact that the videos I can create with Promo are modern, and relevant. Easy to use, quick to create, and quick to publish. I've used many other video platforms this year, and hands down Promo is the BEST!

**What do you dislike about Promo?**

I can't think of anything. A lower cost would always be desirable.

**Recommendations to others considering Promo:**

Have your ideas for your videos thought out before you start creating. Also have a transparent logo handy.

**What problems is Promo solving and how is that benefiting you?**

I've been creating marketing videos for my business, and plan on offering them to my customers. Very high quality.

  ### 33. So easy to use! Amazing video library

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 05, 2019

**What do you like best about Promo?**

Creating videos is so fast and simple, much more captivating than presentations.

**What do you dislike about Promo?**

Limited number of premium videos but you can buy extra for £15 each

**Recommendations to others considering Promo:**

Go for it! Upgrade to the middle Programme- you will need to use the premium videos as they are so good.

**What problems is Promo solving and how is that benefiting you?**

Making presentations interactive and engaging. It’s so easy to use and I have recommended this to other teams!

  ### 34. Best marketing tool 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 30, 2019

**What do you like best about Promo?**

Aside the great library of videos and songs to choose from, I absolutely love their customer service.   I am a night owl and always have my answers or concerns addressed within 5 minutes at any hour !!!! 😍

**What do you dislike about Promo?**

So far nothing.   I am enjoying Promo everyday! 

**What problems is Promo solving and how is that benefiting you?**

No problems.   Many benefits for my business!   My customers are always lending to see my next video.   I love their templates as well and love love their calendar videos...they are so much fun and free! 

  ### 35. Such a great product 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 17, 2019

**What do you like best about Promo?**

It’s so easy to use and so helpful for creating great content. It’s very user friendly and makes creating so so so fast - and they look great.

**What do you dislike about Promo?**

Limited premium video clips and £15 per clip after you use them all up.

**Recommendations to others considering Promo:**

Go for it! It’s great and so easy

**What problems is Promo solving and how is that benefiting you?**

Great video content 

  ### 36. Get the paid version - free version isn't effective

**Rating:** 3.5/5.0 stars

**Reviewed by:** Rachael O. | Search Advertising Strategist 2, Enterprise (> 1000 emp.)

**Reviewed Date:** October 29, 2018

**What do you like best about Promo?**

If you don't have time for making videos and you're not savvy at making videos, this program is awesome!

**What do you dislike about Promo?**

I used the free version and it had the "Promo" logo on it. It doesn't look professional with the logo. So, you should just buy the actual upgraded version. It's worth it to not have the logos. 

**Recommendations to others considering Promo:**

I recommend getting the paid version since the free version has the logo on it. I like it because I don't have the time, skills or resources to make videos and this makes it a breeze. 

**What problems is Promo solving and how is that benefiting you?**

In this day and age, videos are huge for marketing. I don't have the time/resources to make beautiful fun videos and this program solves that issue.

  ### 37. LOVE LOVE! This is so easy to use and super affordable for a small business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 02, 2019

**What do you like best about Promo?**

the selection of videos and the ability to personalize. The program is so easy to use.

**What do you dislike about Promo?**

Any issues I had were addressed with the latest edition

**Recommendations to others considering Promo:**

LOVE LOVE LOVE this service!!!

**What problems is Promo solving and how is that benefiting you?**

using video on social without spending a fortune.

  ### 38. Great product, Great Price!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 01, 2018

**What do you like best about Promo?**

Promo allows you to easily create videos for  Ads or even organic posts on any social media channel. You simply choose from over 12 million premium video clips and  add quality music from thousands of per-licensed tracks, then personalize with text and logo all in a matter of minutes. Promo Videos are optimized for both mobile and desktop video advertising on social media. Best program ever!

**What do you dislike about Promo?**

The only thing I don't like is that you cannot make a video longer than 30 seconds 

**Recommendations to others considering Promo:**

This is a great product and should consider it for all your socail media and organic needs when it comes to making quick business ads. This is somehting anyone can do or put together. It is definitly somehting that every marketing department should look into and use when advertising on social media. 

**What problems is Promo solving and how is that benefiting you?**

We are running ads, posting on social media, getting the word out, lettting people know about our brand, our product, everything. 

  ### 39. Simple Video Marketing for the Non-Video Savvy 

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 01, 2018

**What do you like best about Promo?**

There is a giant library of stock footage to choose from that you would normally pay $100+ to use on its own. If you aren't trained in video or have knowledge of how to create one, this will be a huge time saver for you. It offers premade graphics as well which is a plus!

**What do you dislike about Promo?**

If you're looking for something specific, Promo only offers templates which can be limiting at times. I understand this is mostly for people who couldn't otherwise do it on their own. The pricing system is also pretty limiting, you either pay monthly or annually, so it's kind of like use it or lose it. Wish there was a pay per video structure.

**What problems is Promo solving and how is that benefiting you?**

Promo is a good solution for inexpensive video ad avenues. The quality is high without the cost of having to hire a crew to produce content. If we have a client that doesn't have a large budget but needs some video solutions, this is a good option.

  ### 40. Fun Advertising for Family Business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hannah Snyder W. | Vice President, Individual & Family Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 08, 2018

**What do you like best about Promo?**

Promo makes it easy to create a video ad that captures more attention than a photo on social media. 

**What do you dislike about Promo?**

The pricing structure is rather rigid, I wish it wasn’t a credit-per-video system. 

**Recommendations to others considering Promo:**

Promo continues to add new features that make the platform better and easier to use!

**What problems is Promo solving and how is that benefiting you?**

I can generate advertising material much faster for our small family funeral home using Promo. 

  ### 41. Promo Review

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2018

**What do you like best about Promo?**

In a short amount of time, you can create relatively polished content for internal and external use.

**What do you dislike about Promo?**

Though I was impressed at first, I quickly learned that Promo videos were easily identifiable as there is a "cookie cutter" aspect to the finished product.  With not a lot of audio to choose from, videos quickly seem the same as many others.

**Recommendations to others considering Promo:**

Limited time durations greatly diminishes the versatility of this content generation platform.

**What problems is Promo solving and how is that benefiting you?**

Creating content for television and digital advertising quickly and in a pinch.  Also, access to stock video footage.

  ### 42. Promo Makes Marketing Video Creation Simple

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julie W. | Partner, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2018

**What do you like best about Promo?**

I love how simple and quick it is to throw together a Promo video.

**What do you dislike about Promo?**

The templates are a bit limiting, but they add new ones frequently.

**Recommendations to others considering Promo:**

If you want the ability to create some quick and easy promo videos for your business, this is a great platform.

**What problems is Promo solving and how is that benefiting you?**

I am publishing more video content now for my businesses. Videos pull more Google juice, so I am ranking higher now in search.

  ### 43. I feel like a pro

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2018

**What do you like best about Promo?**

Promo is very user friendly to create a professional looking video.

**What do you dislike about Promo?**

I sometimes have issues with uploading my own .mp4 videos.

**What problems is Promo solving and how is that benefiting you?**

I'm putting our organization out there by advertising visually. 

  ### 44. Does exactly what it says it does - quickly create solid promotional videos

**Rating:** 3.0/5.0 stars

**Reviewed by:** Josh V. | Digital Marketing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2018

**What do you like best about Promo?**

Ease of use, solid clip library, useful for solid video-making

**What do you dislike about Promo?**

Some features are quite limited, and you are required to use one of their pre-designed templates.

**What problems is Promo solving and how is that benefiting you?**

Quickly engage prospects using video instead of text.

  ### 45. It's So Easy and Fast I Made Two Videos While Commuting on the Train

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gretchen L. | Marketing Director, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 07, 2018

**What do you like best about Promo?**

The quality of videos and music to choose from. Not to mention how easy it is to have the final professional product so quickly.

**What do you dislike about Promo?**

The user interface is so stripped down that sometimes it can get frustrating. Especially when it comes to the length and formatting of text.

**Recommendations to others considering Promo:**

This solution is not for everyone. It is pretty minimalistic and geared more toward someone inexperienced with video who needs something fast and easy.

**What problems is Promo solving and how is that benefiting you?**

We use promo for inexpensive video ads. The ability to create this quality of video without hiring an entire team, setting ups lighting, scripts, actors....sometimes simple is so much better.

  ### 46. So much fun!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elizabeth Y. |  Social Media Management || Web Management || Digital Marketing, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 26, 2018

**What do you like best about Promo?**

Love the variety in video & music. There is so much content, it creates a perfect environment for brainstorming! It makes marketing a fresh experience!

**What do you dislike about Promo?**

I find the pricing a little steep, although I have nothing to base that on. Other than that, I can honestly say there is nothing I dislike.

**Recommendations to others considering Promo:**

Recommend promo very much! Its fun, full of options and innovative concepts. It gets the brainstorm ball rolling and makes creating fresh product a breeze!

**What problems is Promo solving and how is that benefiting you?**

Creative ways to catch and hold the attention of a desired audience in 15 seconds or less. It's useful for targeting various audiences with ease and facilitates ab testing.

  ### 47. I love the interface and ease using slidely

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 16, 2018

**What do you like best about Promo?**

The amount of videos available and selection is much better than I had expected they have a ton of videos for every field.

**What do you dislike about Promo?**

At first, the ability to customize the text or the location of the text or sizes was a bit limited but they have since changed it. The only thing I would like now is perhaps a plan that isn't a monthly plan.

**Recommendations to others considering Promo:**

if you're looking for a quick and easy way to make a cool promotional video, this is it!

**What problems is Promo solving and how is that benefiting you?**

I have been able to create some great videos for clients to promote their company with the slidely/promo videos and then put together a facebook ad with them to generate more facebook traffic, works great!


## Promo Discussions
  - [How do i get a refund back for the software i didnt use?](https://www.g2.com/discussions/33536-how-do-i-get-a-refund-back-for-the-software-i-didnt-use) - 1 comment, 1 upvote

- [View Promo pricing details and edition comparison](https://www.g2.com/products/promo/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-26+18%3A02%3A28+-0500&secure%5Bsession_id%5D=c94a81e1-85d7-4eb8-9417-f4ecfafb60f4&secure%5Btoken%5D=cc17b569a65a1c131ce2eac7f8ecf7647d0ec585bded924c5620cbf4da21052c&format=llm_user)

## Promo Features
**Platform Basics**
- Slide Design
- Presenter Tools
- Auto Save

**Editing**
- Audio Mixing
- Transcription
- Text Animation
- Time Mapping
- Overlays and Watermarks
- Clip Editing
- Titles and Captions

**Platform Content**
- Charts
- Template Library
- Template Creator
- File Sharing

**Platform**
- Operating System
- Format Compatibility
- Team Review

**Platform Additional Functionality**
- Messaging
- Mobility
- Cloud

**Generative AI**
- AI Text Generation
- AI Text-to-Speech

**Generative AI**
- AI Text Generation
- AI Image-to-Text
- AI Text-to-Video
- AI Text Summarization
- AI Text-to-Music
- AI Text-to-Speech
- AI Text-to-Image

**Agentic AI - Video Editing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance

## Top Promo Alternatives
  - [Powtoon](https://www.g2.com/products/powtoon/reviews) - 4.4/5.0 (281 reviews)
  - [Prezi](https://www.g2.com/products/prezi/reviews) - 4.2/5.0 (5,683 reviews)
  - [Renderforest](https://www.g2.com/products/renderforest/reviews) - 4.7/5.0 (434 reviews)

