---
title: Project Echo Reviews
meta_title: 'Project Echo Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Project Echo works for a business like yours.
date_modified: '2026-07-28'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Project Echo Reviews
**Vendor:** Project Echo  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)
## About Project Echo
Project Echo is a feedback management tool built for SaaS teams that take user input seriously. Collect feedback and requests, share your roadmap and changelog, and tie everything back to revenue, all from one platform.






- [View Project Echo pricing details and edition comparison](https://www.g2.com/products/project-echo/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-15+06%3A48%3A37+-0500&secure%5Bsession_id%5D=6ea5bfa2-10ee-4b91-b307-2f634bd3ad40&secure%5Btoken%5D=74a3fd579afd4400530c81d801cde352fa4257c2c492872febc3f21317774eef&format=llm_user)

## Project Echo Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness
- Surveys & Feedback
- Mobile Survey
- Pulse Surveys

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action
- 360 Degree Feedback
- Anonymous Feedback
- Real-Time Analytics
- Trend Analysis
- Real-Time Data
- Text Analysis
- Sentiment Analysis

**System Management**
- Security
- System Monitoring
- SSL Security
- GPS

**Additional Functionality**
- Customer Experience Management
- NPS of Employees
- Real-Time Notifications
- Question Library
- CRM
- Data Visualization
- Multi-Channel Distribution
- Ratings/Reviews
- Negative Feedback Management
- Activity Dashboard
- Email Management
- Commenting/Notes
- AI Copilot
- Third-Party Integrations
- Template Management
- Reporting & Statistics
- Social Media Integration
- Text Fields
- Customizable Questions
- Reporting/Analytics
- Real-Time Reporting
- Customizable Branding
- Conditional Logic
- Website Integration
- Search/Filter
- Collaboration Tools
- API
- NPS of Customers
- Multi-Language
- Survey/Poll Management
- Segmentation
- Customer Segmentation
- Reminders
- NPS Survey Structure
- Access Controls/Permissions
- Widgets
- Customizable Templates
- Feedback Management
- Customizable Fields
- Question Branching

## Top Project Echo Alternatives
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,971 reviews)
  - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - 4.4/5.0 (2,823 reviews)
  - [LiveAgent](https://www.g2.com/products/liveagent/reviews) - 4.5/5.0 (1,481 reviews)

