Primer Reviews & Product Details

Primer allows you to target exactly who you want to using your first party data coupled with third party data across the major digital ad platforms for social and search. They also make all of the integrations easy and straight forward so it's quick to implement and get started. You even have the ability to use reliable and accurate occupational based targeting, exclusive to LinkedIn, on other ad platforms (taking advantage of their cheaper costs) with the highest match rates in the industry. Anyone who does b2b marketing should be using Primer every single day. Review collected by and hosted on G2.com.

Initially, the product had some latency and usability issues but as of the recent updated platform roll out those have all been taken care of. Serious kudos to the Primer team for the updated release and all of the white glove service along the way. Review collected by and hosted on G2.com.

The platform is incredibly strong and easy to use—Primer has helped us significantly increase our ROAS on Meta Ads by ensuring our campaigns target the right people. If you're running B2B acquisition campaigns on paid social channels, I highly recommend Primer! Review collected by and hosted on G2.com.

We haven't encountered any significant issues. It would be great to have TikTok Ads as a destination in the future! :) Review collected by and hosted on G2.com.

Primer is awesome for building hyper-precise B2B audiences for paid social, search, & display. This unlocks targeting that was previously only available on LinkedIn on other channels like Google and Meta. It's also great for maintaining ABM / target account lists - since it dynamically reads from your CRM, there's no need to consistently upload new account lists into LinkedIn every quarter. Saves a ton of time and boosts paid program efficacy. Review collected by and hosted on G2.com.

Haven't had any significant problems. It would be cool if they added more destinations like Connected TV platforms, but I hear this is already on the roadmap. Review collected by and hosted on G2.com.

The flexiblity of the platform and robust features that allow you to directly integrate data from the CRM and build audiences directly aligned to business goals. We did not experience any big issues during the implementation process.

Without Primer, you're at the mercy of the platforms and if you're focused on ABM, it's usually defaults to Linkedin.

Primer expands the field to enable you to have account targeting on Meta, Google, and more with the ability to export the list so you can format to whichever channel you so choose. I've seen match rates over 60%.

As our business is iterating on our ICP, I am able to quickly get into Primer, chose the right filters and set a regular schedule for them to sync to our ad platforms. As long as our CRM is kept up to date, I no longer have to worry about having to recreate an audience segment, export a list in the CRM and reupload. This opens doors to many directions.

The support and attention you get from the team is amazing and I appreciate them stepping in whenever I have questions/issues. Review collected by and hosted on G2.com.

- There is a limit of contacts per audience you create, but I was informed this will be updated.

- Lack of reporting, be great to have a full view into the audiences being utilized and the traffic that is acquired from the list

- Organizing segments when you have a bunch can be challenging today

- No campaign optimization feature Review collected by and hosted on G2.com.

Primer in itself is an interesting data enrichment tool. I installed it couple of years back to enrich my org's Salesforce lead data with most updated info. We're into $$ financing business to SMB's so it was quite essential for us to have most updated info to qualify the clients we want to provide financing.

Cut to 2023 and we now use Open AI integration to update leads. Primer is at very early stage, it has lot integration issues. I wouldn't recommend the tool to anyone escpecially post AI era. There are lot of free/better tools available now to enrich your data. Review collected by and hosted on G2.com.

Quite lot of things. The tool has lot of bugs. The integration interface has quite lot of issues and it's outdated. The customer support lacks understanding and it not equipped with the necessary skill set. Plus, the data enrichment isn't unique and has data consistency issues so it will require you quite a bit of manaul clean-up.

Also, The tool is not user friendly to set up custom integration rules. Review collected by and hosted on G2.com.

The product enables Ai powered workflows

Personalisation of the software.

Integration of the software with CRM.

Availability of quality leads and real-time email verification.

It is a reliable source of getting verified emails for prospects.

The software is always up to date with no issues of updates when it is in use.

Increased return on invested capital and personalised customer services.

Prymer enables proper marketing and segmentation.

Quick validation and verification.

Quality customer service and unlimited frequency of use.

Sale's targeting and lead quality leads. Review collected by and hosted on G2.com.

The software is not for small businesses and organisations with low profit margins, it is for established businesses.

It is very pricey and requires high capital investments. Review collected by and hosted on G2.com.

What I like best is the comprehensive subscription plan. It offers unlimited high-match rate ad audiences with flexible refresh options. The Salesforce integration for read and write, along with CRM enrichment, ensures seamless workflow. Primer Conversion Reporting and dedicated Customer Success support enhance overall effectiveness. Online DPA/MSA adds convenience to the package. Review collected by and hosted on G2.com.

One downside is that it could be more user-friendly in terms of interface and navigation. Improving the overall user experience would make it even better. Review collected by and hosted on G2.com.

Primer replaces all my DSP relationships because now I can target the needles and not the haystacks. The V2 speed is incredible when it comes to creating custom audiences you use in GoogleAds, LinkedIn and Meta. Review collected by and hosted on G2.com.

Other than not providing the associated demographic info with the targeted audience, there is nothing I don't like. This will change the way you do marketing. Review collected by and hosted on G2.com.

[This is an unincentivized review] We have been a power user of Primer since Q3 FY23; over the last 4.5 months we have uncovered numerous use cases including:

1. Finding new contacts within our ICP - and this enabled us to rock inbound leads. Within out this, we would have missed our Q3 goals.

2. Enriching data from conferences enabling us to have a real multi channel, multi treaded outreach.

3. Higher match rate on LinkedIn - our lists match at 90%; from here it has enabled us to bring down the cpc, cpl, and SALs.

4. Our conversion rate from MQL to SAL is over 90%, this shows that Primer is identifying the RIGHT contacts within our ICP.

Beyond the tool itself, Primer has one of the BEST support teams I have had the pleasure of working with.

1. Weekly touch points to ask what I need, any challanges they can help with and brainstorm ideas to meet my goals.

2. The continuous innovation, part of which includes feedback I have given on the "nice to haves".

3. I have access to the entire team via the Slack channel - this is amazing as I can ping any of the team members on questions, brainstorming, etc and response time is almost immediate! Review collected by and hosted on G2.com.

What I dislike is I need to leave this as an anonymous review so that our competitors don't uncover what powers our outreach strategy and has enabled us to build a solid demand gen motion! Review collected by and hosted on G2.com.

Incredibly responsive customer support. Frequent product updates. Efficiency of building audiences for ad platforms - doing this manually is slow and painful. Having the ability to target very precise audiences across multiple ad platforms has helped us improve performance of ads and responses in our outbound campaigns. Always love hearing our prospects tell us that they see our ads everywhere, on all their social platforms. Review collected by and hosted on G2.com.

This has improved, but it's taken up to three days to build and sync audiences in the past. Before we upgraded to the unlimited plan, it was difficult to see what was consuming credits on our account, and sometimes things that weren't supposed to consume credits ended up consuming credits. There are some product gaps. There's not a way to combine audiences from two different lists, like if you want the audience to include people from either list (list A OR B). Sometimes data that I need is missing from the export, and I'll have to file a ticket.

That being said, they are constantly soliciting feedback and do release product updates frequently. Their team is very responsive to questions and requests. I feel like they are a true partner, something I can't say about most vendors I work with. Review collected by and hosted on G2.com.