--- title: Primepoint HR & Payroll Reviews meta_title: 'Primepoint HR & Payroll Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 12 reviews by the users' company size, role or industry to find out how Primepoint HR & Payroll works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 12 scale: '5' date_modified: '2026-09-22' parent_category: name: HR url: https://www.g2.com/categories/hr ---

Primepoint HR & Payroll Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the quality support from Primepoint HR & Payroll, enhancing efficiency in payroll processing and tax management. (7 mentions)
Users appreciate the ease of use of Primepoint HR & Payroll, facilitating efficient payroll processing and management. (4 mentions)
Users appreciate the easy-to-understand interface of Primepoint HR & Payroll, enhancing their payroll and employee management experience. (4 mentions)
Users value the efficiency of Primepoint HR & Payroll, noting significant time savings and reduced duplication of work. (3 mentions)
Users value the automation capabilities of Primepoint HR & Payroll, significantly simplifying payroll and HR processes. (2 mentions)
Users feel the high fees of Primepoint HR & Payroll do not provide sufficient value for small businesses. (1 mentions)
Users often face integration issues that complicate customization and hinder overall usability of Primepoint HR & Payroll. (1 mentions)
Users report invoicing issues that complicate accounting, particularly with adjustments carried over to subsequent payrolls. (1 mentions)
Users note a lack of mobile app, limiting accessibility and causing frustration with slow performance and navigation. (1 mentions)
Users find the limited customization options frustrating, as integration complexities hinder their overall experience with Primepoint HR & Payroll. (1 mentions)

5 Pros or Advantages of Primepoint HR & Payroll

5 Cons or Disadvantages of Primepoint HR & Payroll

Primepoint HR & Payroll Reviews (12)

Reviews

Primepoint HR & Payroll Reviews (12)

4.4
12 reviews
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Verified User in Manufacturing
UM
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
"Excellent Support Team That Resolves Issues Quickly"
4.5/5
What do you like best about Primepoint HR & Payroll?

Quality team to help solve issues with the payroll Review collected by and hosted on G2.com.

What do you dislike about Primepoint HR & Payroll?

some issues were fixed with a adjustment to the next payroll which was odd to handle in the accounting Review collected by and hosted on G2.com.

Dinesh  K.
DK
Dinesh K.
business service specialist
Enterprise (> 1000 emp.)
"review Primepoint HR & Payroll"
5/5
What do you like best about Primepoint HR & Payroll?

first thing i love the interface of the software and it is helping me in Payroll Processing work,Tax and Compliance Management employee management through which my work gets a bit easier Review collected by and hosted on G2.com.

What do you dislike about Primepoint HR & Payroll?

nothing to hate about cause everything is good and i love to use it Review collected by and hosted on G2.com.

Ganesh  G.
GG
Ganesh G.
Manager
Enterprise (> 1000 emp.)
"PrimePoint review"
5/5
What do you like best about Primepoint HR & Payroll?

It is the best tool for employee payroll processing. All the options available make it easier for the team to update the payroll of employees. Employee can also use it very easily. Review collected by and hosted on G2.com.

What do you dislike about Primepoint HR & Payroll?

Sometimes the tool works really slow. There should be quick tabs or options to check the payroll date of employees. Should be made available to be use by mobile applications as well Review collected by and hosted on G2.com.

Bharat  W.
BW
Bharat W.
Seiner software engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Primepoint HR & Payroll Review as a user"
3/5
What do you like best about Primepoint HR & Payroll?

Primepoint HR & Payroll staff is extremely knowledgeable and responsive. It is cloud-based and can be integrated with other systems, which is a good feature. Also, it has an easy-to-understand user interface. Review collected by and hosted on G2.com.

What do you dislike about Primepoint HR & Payroll?

Sometimes complexity and issues with integration provide issues, also limitations to customization I do not like. Review collected by and hosted on G2.com.

Ali R.
AR
Ali R.
Business Analyst
Enterprise (> 1000 emp.)
"Business Partner"
4.5/5
What do you like best about Primepoint HR & Payroll?

Primepoint HR & payroll software support business in taxation, payroll compensation benefits of each employee. It reduces duplication of work and provides HR & Finance team efficient platform to calculate and disbursed salary of each employee. Review collected by and hosted on G2.com.

What do you dislike about Primepoint HR & Payroll?

There is nothing I found dislike in Primepoint HR and payroll. Review collected by and hosted on G2.com.

Suchit  S.
SS
Suchit S.
customer success manager
Small-Business (50 or fewer emp.)
"Amazing payroll system and very user friendly"
4/5
What do you like best about Primepoint HR & Payroll?

The user interface is really easy to use and I was able to implement my flows in a very systematic way, I am impressed by the hourly management done for the employees payroll Review collected by and hosted on G2.com.

What do you dislike about Primepoint HR & Payroll?

it can introduce more features which can be tailored Review collected by and hosted on G2.com.

RC
Ryan C.
Operations manager
Small-Business (50 or fewer emp.)
"Interesting option to have, best for big businesses"
3/5
What do you like best about Primepoint HR & Payroll?

Can see that it offered a lot of ways to streamline such functions that get slowed down with scale Review collected by and hosted on G2.com.

What do you dislike about Primepoint HR & Payroll?

As a small young business we didn't get the most return from the cost outlayed Review collected by and hosted on G2.com.

DD
David D.
Accountant
Small-Business (50 or fewer emp.)
"Very easy to use for HR & Payroll"
5/5
What do you like best about Primepoint HR & Payroll?

This software makes my job so much easier. I can get the hours in, tax rates of the employees update online. Everything will be calculated automatically. Review collected by and hosted on G2.com.

What do you dislike about Primepoint HR & Payroll?

There are nothing I dislike about this. Very easy to use Review collected by and hosted on G2.com.

JO
James O.
Company Director
Small-Business (50 or fewer emp.)
"Very useful for streamlining operations"
4.5/5
What do you like best about Primepoint HR & Payroll?

It has helped tidy up non value adding operations a lot by reducing duplication of effort Review collected by and hosted on G2.com.

What do you dislike about Primepoint HR & Payroll?

You need to be a fairly big company to get the payback cost right Review collected by and hosted on G2.com.

Verified User in Accounting
CA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Excellent Payroll Solutions"
5/5
What do you like best about Primepoint HR & Payroll?

Prime point tailors the software and gears it to an individual user interface. It customizes your experience with the push of a button. Review collected by and hosted on G2.com.

What do you dislike about Primepoint HR & Payroll?

We have only just started using Prime point therefore we have not had any noticeable issues with it however if we do notice, I can update my reviews. Review collected by and hosted on G2.com.