PrimeGuest Reviews & Product Details

PrimeGuest is a cloud-based hotel property management system (PMS) built for hotels of every type — independent properties, boutique hotels, multi-property groups, and vacation rental operators. It combines core PMS functionality with a built-in direct booking engine and channel manager, so hoteliers can manage reservations, front desk operations, housekeeping, billing, and OTA distribution from a single connected platform instead of stitching together separate tools. With PrimeGuest, hotel teams can: -Manage reservations, rates, and availability in real time -Automatically sync inventory and pricing across OTAs including Booking.com, Expedia, and Airbnb via the built-in channel manager -Drive direct, commission-free bookings through an integrated booking engine on their own website -Handle check-in/check-out, room assignments, and housekeeping status from one dashboard -Run night audit and manage billing/folios without switching systems -Access guest profiles and booking history for personalized service -Support multiple properties from a single account -Connect to third-party tools via an open API PrimeGuest is designed to reduce the manual work, double bookings, and data silos that come from running a PMS, booking engine, and channel manager as separate products — giving hotels one live source of truth across reservations, distribution, and operations.